Enterprise Software: Page
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Employee poaching risk increases with remote work hiring
Remote work opportunities may give rise to employee poaching, putting added pressure on HR departments. As geography starts to matter less, employee experience may matter more.
By Patrick Thibodeau • March 4, 2021 -
Microsoft makes Universal Print generally available
Microsoft wants Universal Print to replace on-premises print servers. The cloud service provides printer management and eliminates the use of printer drivers.
By Mike Gleason • March 4, 2021 -
Expert Advice
Was your workplace Black History Month a success?
Creating a successful Black History Month at work requires understanding what to do -- and what not to do. Take this time to uncover what you did right and wrong.
By Keirsten Greggs • March 4, 2021 -
Microsoft debuts AR/VR collaboration platform Mesh
Microsoft Mesh lets people meet with colleagues as avatars in a virtual meeting place. Participants can work together on 3D models and interact through gestures.
By Maxim Tamarov • March 4, 2021 -
Expert Advice
How to assess video endpoint security for remote workers
For remote workers, video endpoint security is a big consideration for corporate IT staffs. But the dangers might not be as big as feared.
By David Maldow • March 4, 2021 -
Upland Software acquires BlueVenn marketing automation CDP
Upland Software buys BlueVenn customer data platform for $54.3 million in cash, adding to Upland's growing cloud platform of marketing and analytics apps.
By Don Fluckinger • March 3, 2021 -
Epicor Software applications make transition to SaaS
In this Q&A, Epicor CEO Steve Murphy discusses how the ERP vendor is moving its products from on premises to a SaaS model but gives customers the choice on when to migrate.
By Jim O'Donnell • March 3, 2021 -
Microsoft bolsters data security in 365
Microsoft said the latest 365 security features provide better protection for corporate data. The improvements guard sensitive information against attacks and leaks.
By Mike Gleason • March 2, 2021 -
Salesforce tackles B2B rebate management automation
Salesforce's tool for manufacturer rebates may have applications in other verticals, as it automates typically spreadsheet-driven processes.
By Don Fluckinger • March 2, 2021 -
Review of global supply chains a delicate undertaking
A federal review of vital global supply chains such as semiconductors will likely produce a 'carrot/stick approach' to change, according to Gartner's Kamala Raman.
By Nicole Laskowski • March 2, 2021 -
Microsoft adds intercompany collaboration to Teams
Microsoft's Teams Connect lets companies message and share files with partners and customers through the collaboration app. Teams users have wanted the feature for a while.
By Maxim Tamarov • March 2, 2021 -
Microsoft Dynamics 365 adds customer journey orchestration
Dynamics 365 users in marketing and sales get CX features forged from the pandemic economy that enable one-to-one digital experiences.
By Don Fluckinger • March 2, 2021 -
Lawsuit challenges Amazon’s treatment of Black employees
Amazon is facing a lawsuit from a corporate employee who details inappropriate behavior of co-workers and broad allegations about the firm's treatment of Black employees.
By Patrick Thibodeau • March 2, 2021 -
Expert Advice // Guide to supporting employee mental health
Top 5 components of a workplace mental health strategy
Promoting mental health in the workplace requires creating an empathetic and stigma-free culture for employees. Learn five important facets of creating that.
By Jeanne Meister • March 1, 2021 -
Expert Advice // Why personalization is a crucial component to CX
The future of personalization in marketing
One-size-fits-all messaging doesn't cut it anymore when it comes to CX. Companies need to personalize their experiences to keep up with the competition.
By Sandra Mathis • March 1, 2021 -
Opinion
5 assets working mothers bring to the workplace
Mothers are an important -- and often undervalued -- sector of the workforce and offer a number of assets. Learn why HR and managers should work to keep them on staff.
By Lesley Pyle • Feb. 27, 2021 -
Wages a sticking point for remote work best practices
In the shift to remote work, wages could become a major point of contention for workers after COVID-19. A move to lower-cost regions could also mean lower pay.
By Patrick Thibodeau • Feb. 26, 2021 -
News briefs: RingCentral provides calling in Salesforce
RingCentral makes it possible for customers to make calls from Salesforce, Lifesize appoints a new CEO and Fuze receives a patent for a connectivity problem detector.
By Maxim Tamarov • Feb. 26, 2021 -
Salesforce Field Service spring release adds map features
Salesforce dubs pandemic and post-pandemic times 'the appointment economy' for field service operations and builds mobile app features to accommodate it.
By Don Fluckinger • Feb. 26, 2021 -
Call to review critical supply chains praised, questioned
The Biden administration is requiring federal agencies to conduct a review of critical supply chains, dividing analysts on what they see as the potential long-term effects.
By Makenzie Holland • Feb. 26, 2021 -
Video, security key to support remote work collaboration
Organizations must deploy more than a meeting platform to support remote work collaboration. Learn what to prioritize to ensure work is productive no matter the location.
By Katherine Finnell • Feb. 26, 2021 -
Opinion
3 ways to attract customers to your online store
Competition among e-commerce companies is high, so marketers must get creative to attract customers. Here are some ways that marketers can generate interest.
By Boris Pfeiffer • Feb. 25, 2021 -
Samsung Quick Share will support Windows 10 use
Samsung's Quick Share file service is set to gain Windows 10 support, and it may help Samsung device users quickly transfer files for common workflows.
By John Powers • Feb. 25, 2021 -
Mitel to release all-in-one collaboration app MitelOne
Unified communications vendor Mitel will release an app called MitelOne that consolidates its voice, messaging and video offerings into a single interface.
By Maxim Tamarov • Feb. 25, 2021 -
Google to release Android password check, messaging features
Google plans to release the latest features for the Android OS gradually. The updates include password checking, text message scheduling and better message dictation.
By Mike Gleason • Feb. 24, 2021