Enterprise Software: Page
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9 mobile device management best practices for businesses
Organizations can't deploy mobile devices without accounting for their management complexity. IT should follow these nine best practices to manage mobile devices in the enterprise.
By Michael Goad, Sean Kerner • March 16, 2026 -
Zoom integrates agentic AI across platform portfolio
AI Companion 3.0 is breaking down communications silos across meetings, calls, chat and contact center. New custom AI agents also automate sales, IT and marketing workflows.
By Katherine Finnell • March 16, 2026 -
Everything Enterprise Connect 2026: News, trends and insights
Check out the latest news and analysis from Enterprise Connect, the largest enterprise communications, customer experience and collaboration event in North America.
March 16, 2026 -
Routine IT updates now shape enterprise governance
Routine IT updates now shape enterprise governance, as patching, endpoint compliance and identity policies determine how organizations enforce security.
By James Alan Miller • March 16, 2026 -
Signals emerging across enterprise infrastructure decisions
Device ecosystems, identity frameworks and orchestration tools reveal how enterprise platforms are beginning to interact as part of broader infrastructure systems.
By James Alan Miller • March 12, 2026 -
Expert Advice // AI in procurement
5 top generative AI use cases in procurement
Procurement teams spend much of their time working with documents, and generative AI can carry out tasks such as creating a first draft of an RFP. Learn about use cases and risks.
By Donald Farmer • March 12, 2026 -
Expert Advice
Android vs. iOS app development: Key differences to know
Organizations building mobile apps must weigh iOS vs. Android development differences, including programming languages, tools, device fragmentation and deployment models.
By Matt Heusser • March 12, 2026 -
15 customer service email templates and tips
Email remains a key customer service channel for many organizations. Explore 15 customer service email templates teams can use to respond to common support scenarios.
By Leslie O'Flahavan • March 12, 2026 -
Expert Advice // Using important Group Policy commands for desktop management
How IT can use the gpresult command to check GPOs
Desktop admins can use the gpresult command to identify which Group Policy Objects apply to a system and troubleshoot configuration conflicts in Windows environments.
By Damon Garn • March 12, 2026 -
Stitch Fix’s AI brand agent -- with human help -- nails the look
You can't legislate good taste, but you can have agentic AI steer customers into it.
By Don Fluckinger • March 12, 2026 -
Agentforce Contact Center brings native CCaaS to Salesforce
Salesforce launches Agentforce Contact Center, a native CCaaS platform that unifies voice, AI, CRM and digital channels to deliver personalized, proactive customer service.
By Katherine Finnell • March 12, 2026 -
Expert Advice // Turning employee feedback into action
4 benefits of using AI to improve employee experience
AI can help HR improve their company's employee experience. However, HR and IT must ensure limits are placed on the information that is used by AI. Learn more.
By Eric St-Jean • March 12, 2026 -
Expert Advice // Get started with Microsoft Power Apps
What are the top limitations of Microsoft Power Apps?
Microsoft Power Apps is widely used for low-code app development, but organizations should understand limitations related to licensing, integrations, scalability and app management.
By Jordan Jones, Jonathan Bordoli • March 12, 2026 -
Expert Advice // Guide to kiosk mode
Setting up Windows 11 kiosk mode with 4 different methods
Windows 11 kiosk mode enables IT to restrict devices to specific apps. There are four deployment methods: local setup, PowerShell, Windows Configuration Designer and MDM tools.
By Reda Chouffani, Will Kelly • March 11, 2026 -
Expert Advice // How to purchase and deploy a fleet of laptops
How to find the best laptops for enterprise software workloads
Laptop procurement decisions increasingly begin with software requirements. Discover how workloads, security tools and collaboration platforms shape hardware needs.
By Damon Garn • March 11, 2026 -
Expert Advice
5 economic models that drive AI success in CX strategies
Integrating AI technologies into customer experience workflows can cut costs. But focusing solely on cost reduction misses opportunities to accelerate revenue.
By Robin Gareiss • March 11, 2026 -
Expert Advice
How does Microsoft Teams track user activity?
As remote work gains traction, companies want to monitor productivity. Learn how Microsoft Teams tracks activity and how to ensure employee privacy.
By Andrew Froehlich • March 11, 2026 -
Expert Advice // Edge Chromium in the enterprise
How to enable Internet Explorer mode on Microsoft Edge
Internet Explorer mode in Microsoft Edge lets organizations run legacy IE web applications in a modern browser, helping maintain compatibility with older websites.
By Robert Sheldon • March 11, 2026 -
Expert Advice // Windows 11 BIOS management
How to update BIOS on Windows 11
Firmware is an often-overlooked layer in device security and performance. Find the best way to update BIOS/UEFI and close gaps that threaten enterprise stability.
By Jake Gardner • March 11, 2026 -
Why cloud ERP governance shifts accountability and risk
Cloud ERP governance redistributes operational responsibility without transferring accountability. Oversight clarity and control discipline determine modernization stability.
By James Alan Miller • March 11, 2026 -
What is HR automation? Examples, benefits and challenges
Human resources automation, or HR automation, is a method of using software to automate and streamline repetitive and laborious HR tasks.
By Laura Fitzgibbons, Rahul Awati • March 11, 2026 -
Expert Advice
Employee conversational analytics unlocks business insights
Employee engagement tools, compliance platforms and meeting summaries can track employee conversations for business leaders. But watch out for privacy issues.
By Irwin Lazar • March 10, 2026 -
material requirements planning (MRP)
Material requirements planning (MRP) is a system for calculating the materials and components needed to manufacture a product.
By David Essex • March 10, 2026 -
Expert Advice
How to disable Hyper-V for Windows 11
Hyper-V strengthens Windows 11 security and enables VMs, but it can cause application conflicts. Explore when and how administrators can safely disable it.
By Robert Sheldon • March 10, 2026 -
How costs leak between enterprise software systems
Cost problems rarely start inside a single system. They emerge between ERP, HR and CX platforms where fragmented data, automation layers and workflow gaps quietly accumulate.
By James Alan Miller • March 10, 2026