Enterprise Software: Page

Slack introduces cross-company direct messaging

Slack plans to launch the new messaging feature next year. New capabilities set for this year include audio and video messaging and verification of participants in shared channels.

By Maxim Tamarov • Oct. 9, 2020

How 2 S/4HANA projects wrapped up remotely due to COVID-19

Here's how two SAP S/4HANA migration projects by De Nora Group and Vistaprint were completed on time after the COVID-19 crisis forced the implementation teams to work remotely.

By Jim O'Donnell • Oct. 9, 2020

Learn 5 Microsoft Intune security features for mobile admins

Intune admins must be familiar with all the most essential security features that the platform offers. Learn about features such as conditional access and MTD integrations below.

By Peter van der Woude • Oct. 9, 2020

EAM vs. CMMS: What are the differences?

When it comes to EAM vs. CMMS, making the right choice comes down to understanding what each software type does. Here's an overview of each to help you decide.

By Eric St-Jean • Oct. 9, 2020

Call center customer experience ROI is more about metrics

When measuring contact center ROI, don't get caught up in dollar signs. Focus on CX metrics, including the length of customer calls, wait times and net promoter scores.

By Christine Campbell • Oct. 8, 2020

Hyland Software CEO discusses Alfresco, RPA, blockchain

Hyland moves on incorporating Another Monday RPA, Learning Machine blockchain credentials into its platform. Alfresco integration waits in the wings as acquisition closes.

By Don Fluckinger • Oct. 8, 2020

Trump’s H-1B work visa pay hike already in trouble

President Trump proposed raising H-1B wages in 2016 while on the campaign trail but delivered his proposal one month before the 2020 election.

By Patrick Thibodeau • Oct. 8, 2020

Google announces G Suite overhaul with Google Workspace

The new Google Workspace will let people use Meet or Chat to collaborate on projects while working in the office suite's other products, including Docs, Sheets or Slides.

By Maxim Tamarov • Oct. 8, 2020

Twilio adds video developer tools, field service app, Flex apps

The developer-centric UCaaS vendor Twilio offers users new tools to support video chat, field service workers and aggregation of customer activity data.

By Don Fluckinger • Oct. 8, 2020

How to plan an SAP S/4HANA brownfield migration

SAP S/4HANA brownfield migrations aim to convert existing SAP environments without reimplementation. Find out how to prepare for this type of conversion.

By Brad Hiquet • Oct. 8, 2020

Wookey returns to SAP to head Intelligent Spend unit

Industry veteran John Wookey is back at SAP to run the newly formed SAP Intelligent Spend and Business Network as SAP Ariba executive Chris Haydon departs.

By Jim O'Donnell • Oct. 7, 2020

Lenovo launching the first foldable PC, the ThinkPad X1 Fold

Lenovo touted the ThinkPad X1 Fold as a unified experience for workers who use laptops and tablets. The company has started taking orders.

By Mike Gleason • Oct. 7, 2020

8 key VDI deployment best practices

When IT plans for its VDI deployment, it must factor in best practices for the setup process, such as considering client options and designing the VDI to have high availability.

By Brien Posey, John Powers • Oct. 7, 2020

HR data migration checklist and tips for implementation success

Data migration and conversion are critical aspects of an HR system implementation project. Learn important tips you can use to create success.

By Eric St-Jean • Oct. 6, 2020

What will touchless collaboration in meeting rooms look like?

Touchless collaboration will determine how employees use meeting room equipment in the future. Learn about three options -- one of which represents the worst alternative.

By David Maldow • Oct. 6, 2020

Pega Value Finder marketing tool uses AI to find segments

The Pega Customer Decision Hub adds an AI tool for marketers to uncover new customer segments and test campaigns for audiences that humans may have written off as not viable.

By Don Fluckinger • Oct. 6, 2020

HireVue acquires recruiting chatbot startup AllyO

HireVue, a video interviewing vendor, has acquired AllyO, a startup that makes chatbot technology for use in high-volume hiring.

By Patrick Thibodeau • Oct. 6, 2020

How to calculate VDI costs and keep them to a minimum

When the true cost of VDI is hazy, it's a good idea to make a comprehensive calculation. Determine how to factor in costs related to hardware, infrastructure, licensing and more.

By Robert Sheldon, Tom Howarth • Oct. 6, 2020

Jamf Pro Intune integration targets compliance, zero trust

Find out how the new Jamf Pro integration with Microsoft Intune's conditional access can simplify the back-end management of user authentication for macOS devices in the enterprise.

By John Powers • Oct. 5, 2020

VMware bolsters Workspace One security with Secure Access

With the new Secure Access, VMware says remote workers will have a better and more secure way to use their Workspace One virtual desktops and applications.

By Mike Gleason • Oct. 5, 2020

How to perform WVD monitoring with Azure Log Analytics

Like any DaaS offering, Windows Virtual Desktop's success depends on user experience. Learn how to set up the Azure Log Analytics tool and how it can help virtual desktop administrators.

By Chris Twiest • Oct. 5, 2020

Virtual workforce adopted in the Heartland

Signs are emerging that a long-term shift to remote work post-pandemic is gaining traction far from the high-tech centers. They'll save on office space and please employees.

By Patrick Thibodeau • Oct. 2, 2020

Digital transformation requires upskilling and reskilling

Manufacturers undergoing digital transformation must address workers' skills gaps, but new technology shouldn't be imposed from above without early input and buy-in from workers.

By Jim O'Donnell • Oct. 2, 2020

2 Customer Workflows: Drive Customer Loyalty with Connected Digital Workflows

When the unexpected happens, customers want to know they can depend on you to hear them and meet their needs.

Oct. 2, 2020

3 strategies for SAP ECC to S/4HANA conversion projects

In part one of this five-part series on SAP ECC to S/4HANA conversions, learn about the history of transformation at SAP and three approaches to migrations.

By Brad Hiquet • Oct. 1, 2020