Enterprise Software: Page

How can SuccessFactors CPM improve performance management?

Learn how SuccessFactors Continuous Performance Management can help more organizations realize that a good employee experience requires ongoing performance management.

By Luke Marson • Sept. 24, 2020

SAP Digital Boardroom helps Parkland Health manage pandemic

Parkland Health managed a surge of cases caused by the COVID-19 pandemic by using data analytics based on SAP Analytics Cloud and SAP Digital Boardroom.

By Jim O'Donnell • Sept. 24, 2020

UC and collaboration security requires a strong framework

While UC and collaboration security can be challenging to address, a strong foundational framework can keep communications data secure and controlled.

By Katherine Finnell • Sept. 24, 2020

Microsoft unveils Teams breakout rooms and more at Ignite

The long-awaited breakout rooms for Microsoft Teams were introduced at Ignite, along with support for more meeting participants and better ways to conduct presentations.

By Maxim Tamarov • Sept. 24, 2020

Solve the mystery of VDI licensing

A VDI deployment is tricky enough without worrying about having the right VDI licensing. Stay one step ahead of the problems by knowing which license to use.

By Brien Posey, Kelly Stewart • Sept. 24, 2020

Set up Windows Remote Desktop on a Mac device

Organizations that need to enable remote workers on Mac devices should consider allowing them to remotely access Windows desktops with the Windows Remote Desktop application.

By Brien Posey • Sept. 23, 2020

10 top ERP systems CIOs and business leaders should consider

From SMBs to global enterprises, companies of many sizes need the efficiencies the right ERP system brings to their businesses' processes. Here's a look at the top ERP systems.

By Linda Rosencrance • Sept. 23, 2020

Managers share corporate pandemic strategies

At last week's ERP conference Inforum 2020, managers talked about their pandemic strategies, lessons learned and how COVID-19 may change the way their firms operate going forward.

By Patrick Thibodeau • Sept. 23, 2020

Microsoft Endpoint Manager gets better Mac, iPad management

Microsoft Endpoint Manager will eventually have new tools for securing and managing Macs, iPads and virtual endpoints. A more secure Edge browser is also on tap.

By Mike Gleason • Sept. 23, 2020

Salesforce delivers CDP, DXP and sales meeting tools

Salesforce drops a customer data platform, new virtual sales meeting tools and makes the case for its own Experience Cloud to give users an Adobe alternate.

By Don Fluckinger • Sept. 23, 2020

EY ‘people experience’ strategy taps firm’s process skills

The accounting and consulting firm is integrating a mix of shared services, bot-enabled workflows, SuccessFactors HXM and Qualtrics employee engagement for its global workforce.

By David Essex • Sept. 22, 2020

VDI testing checklist: Key steps to test a VDI deployment

Whether IT is running VDI for the first time or simply tweaking the back-end hardware, admins should follow a VDI testing checklist to ensure positive UX and sufficient desktop resources.

By John Powers • Sept. 22, 2020

HubSpot CRM gets enterprise makeover

HubSpot might not yet frighten Salesforce with its competing platform, which now includes enterprise CRM, but the company definitely pushes upmarket with its latest offering.

By Don Fluckinger • Sept. 22, 2020

Microsoft Dynamics 365 Customer Service to add voice channel

Leading a host of CX releases, Microsoft plans to add native voice telephony and voice-channel hooks for chatbots and transcription into its contact center platform.

By Don Fluckinger • Sept. 22, 2020

How can companies handle CX opportunities during COVID-19?

The COVID-19 impact on in-person shopping experiences has changed customer service expectations; now companies must find ways to compete in e-commerce against Amazon and others.

By Roger Beadle • Sept. 22, 2020

Google Meet updates close in on Microsoft Teams, Zoom

The latest Google Meet features let participants see up to 49 people on-screen at a time. Other enhancements include better control over who gets access to meetings.

By Mike Gleason • Sept. 21, 2020

With cloud-based ERP, customers can focus on outcomes

Infor general manager Rod Johnson discusses the company's strategy for delivering its Infor CloudSuite ERP systems, and why it's placing such an emphasis on customer experience.

By Jim O'Donnell • Sept. 18, 2020

Google utilizes AI for Series One Meet hardware

Google partners with Lenovo in developing video conferencing hardware for the Google Meet service. The Series One device uses Google silicon to boost its AI capabilities.

By Maxim Tamarov • Sept. 18, 2020

Oracle CX upgrades focus on field service, contact center

Oracle adds self-service features, field tech tools and call center capabilities to its CX stack in response to customers' business needs in pandemic.

By Don Fluckinger • Sept. 18, 2020

What’s the difference between CRM and database marketing?

Database marketing is a component of customer relationship management. CRM includes all processes, strategies and tools to support sales, marketing and customer service initiatives.

By Sarah Amsler • Sept. 18, 2020

Multi-tenant ERP’s value touted at Inforum 2020

The Infor CloudSuite approach includes industry-specific functionality intended to make cloud ERP implementations more efficient and less complex while yielding a faster ROI.

By Jim O'Donnell • Sept. 17, 2020

What’s next for Epicor after its sale

Epicor Software Corp.'s newest owner, private equity firm Clayton, Dubilier & Rice LLC, may deliver new investments in the firm's ERP systems -- at least, that's the hope.

By Patrick Thibodeau • Sept. 17, 2020

Amazon Career Day makes strong pitch with a soft touch

Amazon's virtual career day put the best possible face on the firm in its push to fill 33,000 corporate and tech jobs as well as 100,000 operations jobs.

By Patrick Thibodeau • Sept. 16, 2020

Compare Nutanix Frame vs. Citrix Managed Desktops

While Nutanix isn't as invested in the end-user market as Citrix, both desktop-as-a-service vendors offer benefits for business use cases. IT must evaluate which is the better fit.

By Marius Sandbu • Sept. 16, 2020

Top 10 video interviewing tools for a virtual hiring toolkit

Video interviewing tools are essential in every modern recruiter's toolkit. Learn what 10 of the top tools offer and some of the HR systems they integrate with.

By Mark Feffer • Sept. 16, 2020