Enterprise Software: Page

Mega-suites, cloud shape 20 years of ERP history

Big suites from SAP and Oracle showed how ERP could run an entire business. The same complexity that led to lawsuits and cost overruns now makes the move to cloud challenging.

By David Essex • Dec. 19, 2019

Microsoft Teams, consumer Skype interoperability launches in January

The upcoming integration between Microsoft Teams and consumer Skype will let users of each app message and call one another.

By Jonathan Dame • Dec. 19, 2019

How to get value from customer insights data

Gathering and acting on customer insights can make the difference between a successful and struggling business. Here's how businesses can use it to their advantage.

By Scott Robinson • Dec. 19, 2019

How food traceability software boosts supply chain visibility

Food recalls have increased and more consumers want to know the supply chain journey of their food. Here's a look at how technology can help.

By Linda Rosencrance • Dec. 18, 2019

iOS 13.3 adds support for NFC, USB, and Lightning security keys

Android has had this feature forever and finally Apple catches up, or does it?

By Kyle Johnson • Dec. 18, 2019

How to connect VMware Workstation virtual machines to the Internet

Learn how to configure VMware Workstation virtual networks, including connecting guest virtual machines to the Internet, use the Virtual Network Editor and more.

By David Davis • Dec. 17, 2019

Big retailers share their CX strategies

Effective customer experience strategies have a big impact on business success. Hear what Carnival Corp., Ritual Cosmetics and Ashley Stewart have to say about CX.

By David Needle • Dec. 16, 2019

Enterprise wearables bring benefits, management challenges

Enterprise mobility isn't just about smartphones and tablets. Wearable device adoption is growing, so IT should be ready to support this dynamic category of mobile devices.

By Robert Sheldon • Dec. 16, 2019

Mobile trends that will flourish and flop in 2020

In this roundup of UC blogs, analysts discuss mobile trends for 2020, how to choose the right digital whiteboard canvas and how video analytics could help retailers.

By Katherine Finnell • Dec. 16, 2019

How to tackle a supply chain transformation

Today's business and supply chain leaders understand they need to transform the supply chain. Here's a look at the tools and strategies they'll need to create success.

By Linda Rosencrance • Dec. 16, 2019

3 ways to prepare for the Windows 7 deadline

Organizations holding onto Windows 7 for dear life should reconsider because Microsoft stops supporting the OS in January. Here's how to make the transition to Windows 10 smoother.

By Erica Mixon • Dec. 16, 2019

Deloitte launches Adobe Experience Platform accelerator

Deloitte-Adobe global joint strategic partnership for Adobe CDP deployments adds AI tools for Deloitte clients to measure customer experience on standard metrics.

By Don Fluckinger • Dec. 16, 2019

5 end-user computing trends for 2020

With Windows 7 coming to an end and more businesses developing cloud strategies, 2020 is set to bring end-user computing changes for IT. Here are five trends to watch.

By Mike Gleason • Dec. 16, 2019

Top 3 ways talent pros can adapt to changing recruitment trends

Emerging technology in recruiting -- such as recruiting AI and chatbots -- is gradually becoming the norm. Here are some skills that recruiters can develop to stay competitive.

By Rachel Meltzer • Dec. 16, 2019

Episerver expands B2B e-commerce footprint with Insite acquisition

Episerver's latest purchase expands its DX platform. It follows a trend of web CMS companies moving into territory dominated by Oracle, Salesforce, Adobe, Microsoft and SAP.

By Don Fluckinger • Dec. 16, 2019

BlackBerry UEM is now in on zero trust, user behavior analytics, and mobile threat defense

A look at BlackBerry Intelligent Security, BlackBerry Enterprise Identity, and CylancePROTECT for Mobile.

By Jack Madden • Dec. 16, 2019

DNA as a content storage device is closer than you think

Storing content in DNA may one day be possible, but today, it's neither practical nor cost-effective. Here's where this technology stands in today's world.

By Jonathan Bordoli • Dec. 13, 2019

Qualtrics XM adds mobile, AI, information governance

SAP's influence is reflected in some new features Qualtrics revealed in its XM customer and employee experience measurement platform.

By Don Fluckinger • Dec. 13, 2019

US Army HR expects migration to Azure cloud will cut IT costs

The U.S. Army civilian HR operations is hoping for lower operational costs and improved services with a shift to the Microsoft Azure cloud.

By Patrick Thibodeau • Dec. 13, 2019

4 voice of the customer methods to improve CX

To improve customer experience, organizations can use mystery shopping programs, social CRM and surveys to gather data from interactions with consumers.

By Demetra Edwards • Dec. 13, 2019

VDI in 2020 will feature cloud, workspaces

2019 brought a lot of changes to the VDI industry, and 2020 will likely do the same. Check out these expert predictions for VDI market trends in 2020.

By Erica Mixon • Dec. 13, 2019

RPA in manufacturing increases efficiency, reduces costs

In this Q&A, Shibaji Das of UiPath discusses why manufacturers should implement RPA to improve efficiency, help with ERP system upgrades, increase ROI and reduce costs.

By Jim O'Donnell • Dec. 13, 2019

Microsoft Teams for Linux launches in public preview

The release of Microsoft Teams for Linux is welcome news to software engineers, who have been pressuring Microsoft to support the open source operating system for years.

By Jonathan Dame • Dec. 12, 2019

4 steps to successful contact center technology implementation

Before starting implementation of any new technology in a contact center, it is important to have a strategy to ensure both employee and customer satisfaction.

By Scott Sachs • Dec. 12, 2019

H-1B lottery change may drive increase in visa applicants

The U.S. is launching an H-1B electronic registration system in March. It should make the process of applying for a visa easier, users say. That is if it works.

By Patrick Thibodeau • Dec. 12, 2019