Enterprise Software: Page

UCaaS vendor Intermedia adds Telax CCaaS to portfolio

Intermedia, cloud-based unified communications vendor, has added CCaaS to its portfolio through its acquisition of Telax.

By Jonathan Dame • Oct. 25, 2019

How can the Samsung Knox Service Plugin help mobile admins?

The Knox Service Plugin helps Samsung smartphone admins roll out security features through EMM tools more quickly. The program lowers the programming burden for EMM vendors as well.

By Jack Gold • Oct. 25, 2019

Salesforce email marketing gets Einstein AI infusion

Salesforce adds Einstein AI features to email marketing tools to find images and keywords and provide keyword analysis to help email campaigns succeed.

By Don Fluckinger • Oct. 24, 2019

End-user computing trends of the past, present and future

The last 20 years were a journey from homogeneous to heterogeneous EUC environments. One question for the next 20 is how well we will finish adapting to this new world.

By Jack Madden • Oct. 24, 2019

New small business ERP delivers SAP Business One alternative

SMBs in search of an affordable ERP app can look to Priority Zoom a cloud-based platform designed to help small and medium-sized businesses manage each phase of the sales cycle.

By Tanner Harding • Oct. 24, 2019

ERP evolution sees major shifts in holistic view of business

Implementers and users recall the late 1990s move off mainframes and the rise of SaaS and monolithic suites. Plus, ERP founders Hasso Plattner of SAP and Evan Goldberg of NetSuite share their insights.

By David Essex • Oct. 24, 2019

Microsoft acquires Mover.io to ease OneDrive migrations

Microsoft's Mover.io acquisition signals a fresh push to get legacy on-premises SharePoint users, as well as Box and DropBox subscribers, on to its OneDrive file-sharing cloud.

By Don Fluckinger • Oct. 24, 2019

Google hires former Microsoft Office exec to run G Suite

Google has hired Javier Soltero, a former corporate vice president in charge of Outlook, Office and Cortana at Microsoft, to run G Suite.

By Jonathan Dame • Oct. 24, 2019

How to use and troubleshoot with Device Manager in Windows 10

Device Manager can be extremely useful if you know how to use it properly. Understand how to access and use Device Manager in Windows 10 to manage device drivers and more.

By Stephen Bigelow • Oct. 24, 2019

Southwest Airlines upgrades its internal mobility

Southwest Airlines wants to improve its internal hiring. It is now applying external recruiting practices internally in the hopes of growing employee awareness of new jobs.

By Patrick Thibodeau • Oct. 24, 2019

Microsoft adds Tamper Protection to Microsoft Defender to protect against malware disabling it

Over the last few years, malware has really started targeting antivirus software, so Microsoft is releasing a new feature that aims to prevent that.

By Kyle Johnson • Oct. 24, 2019

Rent the Runway CEO discusses IT challenges, CX strategy

Rent the Runway CEO Jennifer Hyman shares the company's CX strategy, describes its customer data collection and use, and addresses recent IT upgrade challenges.

By Bridget Botelho • Oct. 23, 2019

Ex-Salesforce exec Bob Stutz takes the reins of SAP C/4HANA

Ex-Salesforce Marketing Cloud CEO Bob Stutz, known for jump-starting stagnating CRM and CX software at Siebel, Microsoft and SAP, returns to SAP to bolster C/4HANA CX cloud.

By Don Fluckinger • Oct. 23, 2019

SAP’s McDermott joins ServiceNow to push enterprise growth

SAP's Bill McDermott will take over as ServiceNow CEO, replacing John Donahoe, in a move that analysts say could take the fast-growing ITSM vendor in new product directions.

By Ed Scannell, Chris Kanaracus • Oct. 23, 2019

Workplace by Facebook app finds its enterprise footing

The Workplace by Facebook app is starting to make serious inroads in the enterprise as large organizations look to unify disparate workers and enhance employee communication.

By David Needle • Oct. 23, 2019

Benefits of migrating customer experience apps to the cloud

Nemertes research claims 75% of contact centers do some or all business in the cloud. As CX technology improves, businesses increasingly consider the benefits of cloud migration.

By Robin Gareiss • Oct. 23, 2019

Team collaboration platform benefits and challenges

Productivity can improve when organizations adopt team collaboration platforms. Learn the benefits and challenges of adopting a team collaboration platform.

By Micah Levine • Oct. 23, 2019

Developers get new tools to improve Slack integrations

Developers are getting new tools for building Slack integrations that are easy to access and use.

By Jonathan Dame • Oct. 23, 2019

How to create an Windows 10 unattended installation

A Windows 10 unattended installation can help IT immensely. One of the key steps along the way is creating an answer file, which includes understanding the Windows Setup workflow.

By Ed Tittel, Kari Finn • Oct. 23, 2019

Digital experience projects balance CX, data privacy concerns

Users want hyper-personalized, convenient experiences when they shop or stay at hotels, but brands must balance the thin line between convenience and invasion of privacy.

By Bridget Botelho • Oct. 22, 2019

10 Microsoft Ignite 2019 sessions for Windows admins

Windows OS admins attending Microsoft Ignite 2019 will have a variety of relevant sessions from which to choose. Consider these 10 sessions to get new management techniques and tips.

By Erica Mixon • Oct. 22, 2019

Alfresco Software acquires SAP connector company Pernexas

The acquisition aims to make gaining new customers easier by providing another option to SAP customers looking for a cloud-native platform that can support SAP implementations.

By Tanner Harding • Oct. 22, 2019

10 Microsoft Ignite 2019 sessions for VDI admins

VDI admins attending Microsoft Ignite 2019 could benefit from attending these 10 sessions. This guide can help to build a session schedule for the conference.

By Erica Mixon • Oct. 22, 2019

What are the benefits of UC in a cloud-based office suite?

Adopting the UC tools within a cloud-based office suite may be the most beneficial option if users are already comfortable with the suite's features.

By Jon Arnold • Oct. 22, 2019

5 tips to avoid content sprawl when using Microsoft Teams

Businesses should heed this advice when rolling out Microsoft Teams to avoid content sprawl and ensure users can easily find the content they seek.

By Jonathan Bordoli • Oct. 22, 2019