Enterprise Software: Page

Slack collaboration helps Ford, Wayfair build employee trust

Executives looking to build employee trust and support collaboration across the organization should embrace Slack team collaboration, according to business leaders.

By David Needle • May 10, 2019

Avaya revenue dips as company entertains potential buyout

Avaya revenue missed the mark in the second quarter amid operational missteps and rumors of a private buyout. The company said it was considering financial maneuvers as significant as selling itself.

By Jonathan Dame • May 9, 2019

Acquia-Mautic acquisition underscores open source model

Holding to the strategy of building a digital experience platform based with open source roots, Acquia acquires Mautic, an open source marketing automation cloud.

By Don Fluckinger • May 9, 2019

What are the pros and cons of open source e-commerce platforms?

Open source e-commerce platforms are popular for businesses looking to build an online store. They offer cost savings and flexibility, but consider the support and security risks.

By Reda Chouffani • May 9, 2019

New compliance controls added to Microsoft Teams PowerShell

Microsoft Teams PowerShell now gives IT administrators the ability to restrict communications between employees, a significant expansion of the app's tools for regulatory compliance.

By Jonathan Dame • May 9, 2019

Rise of headless CMS: Businesses move away from traditional WCM

Traditional web content management dominates the market, but as mobile and voice channels become increasingly important, companies opt for headless content management.

By Bill Trippe • May 9, 2019

Job scraping a Catch-22 for expanding, muddying candidate pool

Job boards often scrape postings from other sites, enabling access to a wider range of applicants. It can also return false positives for titles that cross over to different industries.

By Mark Feffer • May 9, 2019

What’s new with printing for Windows Virtual Desktop

Bas van Kaam looks at how it works, and how third-party vendors are addressing WVD, including Tricerat and ThinPrint.

By Bas van Kaam • May 9, 2019

Vendors step up efforts to marry blockchain and ERP

Companies are working on enabling their ERP platforms to support the distributed ledger technology, along with courting partners and consortiums to create industry-specific solutions.

By Beth Stackpole • May 8, 2019

SAP, OpenText broaden partnership with cloud integrations

SAP reveals deeper cloud partnerships with content management vendor OpenText as both legacy platforms entice long-term clients off on-premises systems and into the SAP cloud.

By Don Fluckinger • May 8, 2019

Weigh the Citrix Workspace cost against its benefits

Citrix Workspace is one of the leading workspace products, but it can be a steep investment. Determine whether the price tag will be worth it for your organization.

By Robert Sheldon • May 8, 2019

Workplace by Facebook gets user interface overhaul

A planned overhaul of the Workplace by Facebook user interface will streamline notifications and prioritize groups and chats.

By Jonathan Dame • May 8, 2019

Act-On launches Adaptive Web, AI-based personalization tool

Adaptive Web, an AI marketing software tool by Act-On, makes real-time content suggestions to increase user web engagement without the direct aid of a marketer.

By Sabrina Polin • May 8, 2019

The new Google Pixel 3a Android smartphone starts at $399

Google launched the more affordable Pixel 3a and 3a XL phones for $399 and $479, with the aim of providing smartphones similar in quality to the Pixels for less money.

By Tanner Harding • May 8, 2019

U.S. will begin collecting data for pay equity analysis

The Trump administration has failed to block an Obama-era pay reporting rule. Employers of more than 100 workers will have to submit data to U.S. authorities by Sept. 30.

By Patrick Thibodeau • May 8, 2019

Einstein Analytics for Financial Services enhances banking CX

Salesforce's new analytics tools for financial services follow AI advancements from IBM Watson and Acquia upgrading customer experiences in retail banking and wealth management.

By Don Fluckinger • May 8, 2019

New Microsoft Fluid Framework features real-time editing

Microsoft's new software development kit, Fluid Framework, provides users with real-time editing that can be used across applications and with a variety of formats.

By Tanner Harding • May 8, 2019

Test your knowledge of supply chain management basics and key terms

To gain a better understanding of supply chain management, take this 13-question quiz and ensure you have a firm grasp of the key terms and processes it encompasses.

By Gabriella Frick • May 7, 2019

Salesforce announces Pardot Business Units, coming this summer

Pardot Business Units, an automated marketing platform, provides large companies with a way to coordinate and personalize marketing efforts across the business.

By Tanner Harding • May 7, 2019

Oracle’s CX strategy points toward real-time responses

As data increasingly becomes key to an effective CX implementation, Oracle's CX strategy points to what technology it's focusing on to win over corporate customers.

By David Needle • May 7, 2019

Boardroom vs. huddle room: Comparing meeting room layout needs

To get the most out of your meeting space, you need the right equipment and meeting room layout. This infographic illustrates what you'll need for the huddle room or the boardroom.

By Micah Levine • May 7, 2019

How SD-WAN can unlock UCaaS benefits

Reaping UCaaS benefits means taking a hard look at your network configuration. Learn how SD-WAN can help optimize performance and reliability for UCaaS applications.

By Micah Levine • May 7, 2019

How can IT use Windows Autopilot to manage Windows 10 PCs?

Deploying Windows 10 devices can be a pain, especially when pre-installed PCs don't have the right applications or policies. Learn how Windows Autopilot can solve those issues.

By Brien Posey • May 6, 2019

IE mode unburdens IT admins by running legacy apps on Microsoft Edge

At its annual developer conference, Microsoft introduced IE mode to Microsoft Edge. The new feature will help IT admins run legacy applications on a more modern browser.

By Jesse Scardina • May 6, 2019

ICMI co-founder on contact center technology trends

Contact center technology stacks now include pervasive AI and CX-oriented tools, enabling agents to do a better job more efficiently, said ICMI co-founder Brad Cleveland.

By Don Fluckinger • May 6, 2019