Enterprise Software: Page

Online scheduling platforms open new channel for customers

New customer-centric tools book demos in Salesforce at a customer's bidding, automating processes that took multiple email messages and forms -- sometimes losing leads in the process.

By Don Fluckinger • April 30, 2019

Blue Cedar launches BlackBerry Accelerator for automatic MAM SDK integration

Mobile app management SDKs and app wrapping are a large total addressable market in the enterprise. The BlackBerry Accelerator joins other tech for automatic SDK integration.

By Jack Madden • April 30, 2019

UC cloud interoperability forces legacy vendors to change strategies

The proliferation of the cloud has introduced new interoperability challenges for organizations. Learn how UC buyers and vendors are addressing interoperability issues.

By Katherine Finnell • April 29, 2019

VMware Cloud on Dell EMC bridges on-premises infrastructure

VMware's new cloud service enables corporate users to deploy and manage on-premises environments in both their core data centers and edge locations.

By Ed Scannell • April 29, 2019

Big firms hire fast, and fire more

Larger firms are more efficient at hiring than smaller firms, according to new data. But they also exceed other firms in the percentage of workers who are involuntarily separated.

By Patrick Thibodeau • April 29, 2019

What are the benefits and disadvantages of video conferencing today?

The advantages and disadvantages of video conferencing have evolved as video has become more accessible and affordable. Cultural changes have also influenced video adoption.

By David Maldow • April 29, 2019

Salesforce pitches Einstein for HR AI use

Salesforce is trying to gain HR's interest in the prediction services added to its Einstein platform. The vendor says it's not trying to become an AI systems provider, but it sees opportunity in HR.

By Patrick Thibodeau • April 26, 2019

Slack revenues show enterprise growth ahead of public listing

Slack revenue reached $400 million in fiscal 2019, with 575 large businesses contributing 40% of the total. The startup will begin selling stock publicly later this year.

By Jonathan Dame • April 26, 2019

Pre-employment assessment tools enter the smartphone age

AI and sentiment analysis are meant to make new mobile apps better at matching candidates with your organization. But experts say to tread carefully.

By David Essex • April 26, 2019

Which Android Device Admin APIs will Google deprecate?

With the release of Android Q, Google will discontinue several Android Device Admin APIs. Learn which Android management APIs will be deprecated and which will remain.

By Jason Bayton • April 26, 2019

ERP and blockchain work together for complex, multiparty transactions

Blockchain -- the immutable, distributed ledger technology -- is well on its way to strengthening the multiparty transactions that fuel complex supply chain networks.

By Beth Stackpole • April 26, 2019

To avoid ERP implementation failure, start with clearly defined requirements

Companies can avoid litigation caused by unsuccessful ERP implementations by defining requirements at the start of a project, according to ERP consultant Brooks Hilliard.

By Jim O'Donnell • April 26, 2019

Citrix SaaS products gain traction, a sign of IT’s push to modernize

Citrix's quarterly earnings show an uptick in Workspace and subscription-based revenue. But not all the news was good, as CEO David Henshall also announced the CFO's resignation.

By Jesse Scardina • April 26, 2019

Upgraded Salesforce Sales Cloud features boost productivity

With AI enhancements, the new cohort of Sales Cloud features will minimize busywork and increase productivity of sales reps, according to Salesforce.

By Sabrina Polin • April 25, 2019

Slack Workflow Builder enables no-code customization

Slack Workflow Builder gives users templates for creating automated messages and forms in Slack. The product launched in beta this week.

By Jonathan Dame • April 25, 2019

Slack-Zoom partnership takes on Cisco, Microsoft

The new Slack-Zoom partnership will focus on advancing Zoom calling and meetings in Slack, potentially making the collaboration app a stronger rival to Cisco and Microsoft.

By Jonathan Dame • April 25, 2019

Salesforce buys Salesforce.org: What that means for customers

Salesforce.com bought Salesforce.org. Nonprofit Cloud customers mull changes they hope to see now that all Salesforce products are under one umbrella.

By Rowena Lindsay • April 25, 2019

I talked to a real-world Samsung DeX pilot customer, the Chula Vista Police Department

It’s taken a while to get here, but DeX is solving a lot of problems for CVPD in one fell swoop. It’s all about having the right use case!

By Jack Madden • April 25, 2019

Slack integration links chats and email

A new Slack integration will give users the ability to receive and reply to Slack chats through email, which remains a cornerstone of enterprise communications.

By Jonathan Dame • April 24, 2019

How does cloud SIP trunking differ from traditional SIP trunking?

Traditional and cloud SIP trunking perform the same tasks of initiating and ending call sessions, but the method and costs of access create distinct differences in these services.

By Carrie Goetz • April 24, 2019

CDP Institute releases customer data platform certification

While waiting for Salesforce to release a customer data platform and for Adobe to perfect its newly released CDP, RealCDP certification aspires to validate CDPs available today.

By Don Fluckinger • April 24, 2019

CDP vs. DMP: Vendors battle for marketers’ budgets

Customer data platforms and data management platforms have overlapping features, as vendors vie for marketers' IT budgets. It may not matter, as Adobe and Salesforce join Oracle in the game.

By Don Fluckinger • April 24, 2019

4 customer insights research techniques for your organization

Organizations conduct customer research in order to understand customers, create new products and increase revenue, all of which can be overwhelming without a strategy in place.

By George Lawton • April 24, 2019

The 3 pillars of successful collaboration in the workplace

To achieve collaboration deployment success, organizations need to look beyond the tools and create a workplace culture centered on collaboration.

By Micah Levine • April 23, 2019

How cloud services can empower the future of work

The Akumina Employee Experience Platform and Templafy show how cloud services are changing the way employees work, whether the workplace is a ballpark or a traditional office.

By Geoffrey Bock • April 22, 2019