Enterprise Software: Page

How does embedded video fit into unified communications strategies?

Video communications have gained popularity in UC. Our expert explains how embedded video can enhance the communications experience beyond customer-facing applications.

By Tsahi Levent-Levi • Nov. 15, 2018

Microsoft reissues Windows 10 October Update, Server 2019

Windows Server 2019 and the Windows 10 October Update are back in IT admins' hands, six weeks after the company pulled them from the market when some users reported lost data.

By Ed Scannell • Nov. 15, 2018

Settle the debate on how to deploy Windows 10 desktops

IT pros have a decision to make when delivering and managing Windows 10. They can use a DaaS provider, manage the desktops with cloud-based tools or keep everything on premises.

By Eddie Lockhart • Nov. 14, 2018

Cisco targets huddle rooms with Webex Room Kit Mini

Cisco has launched the Webex Room Kit Mini. The video conferencing kit is for rooms that seat as few as two people and competes with products from Logitech and Lifesize.

By Jonathan Dame • Nov. 14, 2018

What are the CIS benchmarks for iOS security?

Devices are only as secure as end users enable them to be. Here's how IT can use CIS benchmarks to enforce strong iOS security standards across an organization.

By Alexander Gillis • Nov. 14, 2018

SAP CX move with Qualtrics challenges Salesforce, Oracle

By acquiring Qualtrics, SAP is expanding beyond ERP and entering the CX space, challenging market leaders Salesforce, Oracle and Adobe. It also is expanding its HR tech suite.

By Jesse Scardina • Nov. 13, 2018

Adoption of HR onboarding software accelerating, says one study

HR onboarding is an area of talent acquisition that is getting a lot of focus. First impressions count, and there's a link between a bad onboarding experience and turnover.

By Patrick Thibodeau • Nov. 13, 2018

Cisco brings BroadSoft cloud PBX to Webex Teams

The integration of the BroadSoft cloud PBX with the messaging and meetings app Webex Teams gives midsize Cisco customers a clearer migration path to a cloud-only UC environment.

By Jonathan Dame • Nov. 13, 2018

5 tips for how to build a SharePoint intranet site

While enterprise users can be hesitant to switch to a SharePoint intranet site, there are many steps that SharePoint administrators can take to control and curate the content that end users are exposed to.

By Reda Chouffani • Nov. 13, 2018

Maximize collaboration with the right huddle room design

Huddle room design is an essential part of creating a good collaborative environment. Learn what equipment options are available for your collaboration spaces.

By Katherine Finnell • Nov. 13, 2018

Using Shuttle to track sales leads and close deals

Using Shuttle to track sales leads, sales reps at CBC Settlement Funding can focus less on coordinating follow-up emails and nurturing campaigns and more on closing deals.

By Lisa Kosan • Nov. 12, 2018

How can I maximize the Salesforce-Google Cloud integration?

Find out four new ways to make the most of the Google and Salesforce integration, including updates to the Salesforce data connector for Google Sheets.

By Scott Robinson • Nov. 12, 2018

HubSpot CMS targets WordPress users with stand-alone product

With the growing importance of customer experience personalization, HubSpot is offering its CMS as a stand-alone product to help customers' web businesses.

By Jesse Scardina • Nov. 12, 2018

Prepare for the death of Intune’s hybrid MDM

Microsoft is making some changes that could affect mobile device management with Intune. Here's how admins can stay prepared and reap the benefits of the stand-alone service.

By Peter Daalmans • Nov. 9, 2018

With blockchain asset tracking, Walmart pushes supplier tech adoption

In requiring its green vegetable suppliers to use blockchain by 2019, Walmart seeks more transparency in the food supply chain. Whether suppliers will push back remains to be seen.

By Linda Rosencrance • Nov. 9, 2018

Celonis’ process mining software helps manufacturer improve efficiency

Chart Industries uses process mining software from Celonis to make accounts payable and receivable processes more efficient by identifying problems like delays and bottlenecks.

By Jim O'Donnell • Nov. 9, 2018

Cloud e-commerce IT battle pits content management vs. CRM

ERP-based and stand-alone e-commerce systems dominate the market. As more companies go to the cloud, CRM and CMS vie to be the next foundation of e-commerce.

By Don Fluckinger • Nov. 9, 2018

Salesforce salary survey details pay among professionals

A new survey of Salesforce professionals, published by Mason Frank International, analyzes Salesforce salary data, employment trends and diversity.

By Albert McKeon • Nov. 9, 2018

3 reasons Google Assistant Duplex raises security, privacy concerns

Google Assistant Duplex introduces a new level in machine-driven conversation technology, but not without raising security and privacy concerns.

By Jon Arnold • Nov. 9, 2018

In strategic shift, Avaya expands portfolio of open SIP phones

Avaya is doubling down on a decision to open its hardware to the software of competing UC vendors with the release of more than a dozen new open SIP phones.

By Jonathan Dame • Nov. 9, 2018

4 signs Salesforce skills demand outpaces talent pool

Survey points to four reasons the demand and salaries for Salesforce admins, developers and other professionals is high, but talent pool can't meet it.

By Albert McKeon • Nov. 8, 2018

Will Salesforce decaNLP model live up to the hype?

Salesforce's decaNLP model made a big splash at Dreamforce. But can it deliver on its promises? Here's what to expect from the natural language processing initiative.

By Scott Robinson • Nov. 8, 2018

How should IT assess zero client vs. thin client devices?

Zero clients and thin clients can simplify the endpoints users work with in VDI deployments. The makeup of each option affects the benefits it delivers.

By Robert Sheldon • Nov. 8, 2018

Get to know third-party Windows 10 migration tools

IT professionals should look to third-party migration tools during a transition to Windows 10 to provide any features that the native Windows migration tools do not.

By Brien Posey • Nov. 8, 2018

Talkdesk iQ provides AI analytics, monitoring in contact center

Talkdesk iQ, the cloud contact center startup's new AI platform, includes an analytics dashboard and bot development tools. The vendor also announced a new 100% uptime SLA for enterprise calling.

By Jonathan Dame • Nov. 8, 2018