Enterprise Software: Page

Experts explore best practices for HR data analytics

People analytics won't help much without the right metrics and a keen understanding of how they relate to employee engagement, customer satisfaction and overall performance.

By George Lawton • March 1, 2018

Avaya Zang upgrades workflow, IoT tools

Avaya Zang has upgraded its CPaaS platform with new workflow and IoT tools. The vendor is also making it easier to integrate Zang apps with Avaya UC hardware.

By Jonathan Dame • March 1, 2018

Get to know your Windows 10 update options

Windows as a service changes the way updates work in Windows 10 from past versions of the OS. Each of the three servicing channels handles updates in its own way.

By Eddie Lockhart • March 1, 2018

Six VDI testing steps to take with any deployment

Whether IT is upgrading an existing VDI deployment or implementing VDI, there are a series of tests it should run, including making sure users can access their virtual desktops.

By Alastair Cooke • March 1, 2018

How to choose the best HR software for your company

Human resource management tools vary greatly, serving companies of all shapes and sizes. The best HR software for any company is very specific to the company's needs and potential.

By Mary Shacklett • March 1, 2018

HR help desk reborn as employee experience, analytics tool

The concept is two decades old, but experts say a new generation is leading the demand for employee-centric mobility and ease of use, which are helping HR run smarter.

By Albert McKeon • March 1, 2018

IT Priorities survey: CRM trends indicate move to the cloud

Hybrid cloud and on-premises IT should remain the norm for years. But more respondents to TechTarget's late 2017 survey indicate more cloud CRM and social media monitoring.

By Don Fluckinger • Feb. 28, 2018

Salesforce GDPR marketing compliance involves rethinking lead gen

The bigger -- and more complicated -- your marketing tech stack, the more complex your Salesforce GDPR compliance will be, vendors and experts say.

By George Lawton • Feb. 28, 2018

Top six Windows 10 migration problems and how to avoid them

Users and IT professionals sometimes have issues after a Windows 10 migration. Careful planning can mitigate these issues before IT undertakes a full-scale migration.

By Brien Posey • Feb. 28, 2018

Salesforce certification salary data: Admin, dev in demand

The 2018 Mason Frank International Salesforce Salary Survey's bumper sticker: The talent's holding the cards as employers increase bids for their services.

By Albert McKeon • Feb. 28, 2018

The importance of GDPR best practices for Salesforce customers

The new EU General Data Protection Regulation has far-reaching consequences that extend beyond European nations, according to experts.

By Jesse Scardina • Feb. 28, 2018

E-commerce GDPR for Salesforce: Watch what data you capture

Making your Salesforce GDPR compliance strategy for e-commerce starts with monitoring the customer data you collect, starting with cookies -- and we don't mean the Keebler kind.

By George Lawton • Feb. 28, 2018

The evolution of the application performance management tool

As apps evolve, the tools IT uses to manage them have to as well. App virtualization in particular has altered management needs by requiring that IT be able to see into the entire app stack.

By Brien Posey • Feb. 28, 2018

OpenText acquisition of Hightail signifies ECM market disruption

Alfresco's sale to an equity firm is seen as 'cautiously optimistic,' according to an analyst, adding that the influx of funding will continue operations.

By Jesse Scardina • Feb. 27, 2018

How long does Office 365 deployment take?

If you're wondering how long an Office 365 deployment takes, expert Shawn Shell has the answer for you.

By Shawn Shell • Feb. 27, 2018

Strategizing cloud GDPR compliance for the content app stack

Box compliance president Crispen Maung discusses vendor-agnostic GDPR compliance tips for subscribers to CMS cloud services as they ready for GDPR enforcement in late May.

By Don Fluckinger • Feb. 27, 2018

A definitive list of talent management software features

Go beyond the marketing hype, and dig beneath the surface to identify the not-so-obvious features you need to assemble a talent management suite that can grow with your company.

By Hyoun Park • Feb. 27, 2018

Customer service chatbots help reduce product returns

In previous years, Azumi Mobile was overwhelmed with customer calls after the holiday season as users attempted to return smartphones. This year, chatbots helped address that issue.

By Lisa Kosan • Feb. 26, 2018

Orion Labs releases push-to-talk app for enterprises

Orion Labs has made its push-to-talk app generally available to enterprises. The voice-powered platform offers benefits beyond the mimicking of walkie-talkies.

By Jonathan Dame • Feb. 23, 2018

Model N revenue management software gets new capabilities

ERP news briefs: Model N adapts its revenue management to include subscription, outcome-based, risk sharing, as well as physical product, pricing. Priority Software aims at U.S.

By Patrick Thibodeau • Feb. 23, 2018

Slack competitor Atlassian Stride releases tools for developers

Atlassian Stride, a Slack competitor, has released an API platform. The ability to integrate with business apps and workflow tools is expected to fuel the growth of the team collaboration market.

By Jonathan Dame • Feb. 23, 2018

Published app monitoring helps IT see the complete picture

IT can use published application monitoring to gain insights into app-related performance issues. ControlUp, which recently added it, is one vendor that delivers these metrics.

By Eddie Lockhart • Feb. 23, 2018

Worksite health services providers on the rise

Employers are turning to workplace health vendors to provide on-site healthcare services to workers to reduce healthcare costs and drive engagement and productivity.

By Shaun Sutner • Feb. 23, 2018

Explore the pros and cons of identity federation management

Identity federation is a relatively new technology in mobile, but it comes with challenges. Understand how to make deployment painless before adopting it.

By Robert Sheldon • Feb. 23, 2018

Helpshift offers five Salesforce GDPR tips for customer support

How much does the service and support team affect GDPR privacy mandates? Turns out, more than a little. A chat app developer's compliance journey uncovers some compliance tips.

By Don Fluckinger • Feb. 22, 2018