Enterprise Software: Page

Genesys Cloud AI Studio enables generative AI agents

Genesys enables custom generative AI agents for its users.

By Don Fluckinger • June 25, 2025

How to configure VNC services with macOS

While there are many technologies that allow for remote desktop access and management, IT administrators can use VNC on Macs to great effect.

By Damon Garn • June 24, 2025

Salesforce Agentforce 3 lifts the hood on observability

Agentforce 3, the latest agentic AI tool from Salesforce, focuses on observability and interoperability.

By Don Fluckinger • June 24, 2025

5 steps to integrate a personalization engine into a CMS

Customer experience is a top focus in the modern business world, and personalized content can go a long way toward delivering that exceptional experience.

By Jordan Jones, Jonathan Bordoli • June 23, 2025

6 of the top performance appraisal types

HR leaders should learn about the top performance appraisal types and decide whether one approach or a combination is most effective for their company. Learn more.

By Lynda Spiegel • June 20, 2025

10 sustainable marketing strategies

Sustainable marketing can boost brand loyalty, but marketers need effective strategies, such as committing to social causes and partnering with key influencers.

By Griffin LaFleur • June 18, 2025

What is SAP BAPI (Business Application Programming Interface)?

SAP BAPI (Business Application Programming Interface) is a special type of application programming interface (API) that allows third-party software applications to interact with SAP systems.

By Rahul Awati, Ethan Jewett • June 18, 2025

How to set up Windows Hello for Business, step by step

Licensing for Windows Hello for Business is a simple process, but the setup involves making several decisions, including how to host the service, authentication types and more.

By Peter van der Woude • June 17, 2025

Adobe takes on AI search optimization with LLM Optimizer

SEO isn't dead yet, but new tools are needed to optimize content for generative AI search engines.

By Don Fluckinger • June 17, 2025

What is an applicant tracking system (ATS)?

An applicant tracking system (ATS) is software that manages the recruiting and hiring process, including job postings and job applications.

By Scott Robinson , Eric St-Jean , Patrick Thibodeau • June 17, 2025

What is SAP NetWeaver?

SAP NetWeaver is an open application server platform that enables organizations to integrate many applications, standardize business processes and edit information as needed.

By Jim O'Donnell, Rahul Awati • June 16, 2025

Salesforce Marketing Cloud Next employs more agents, CDP

Salesforce overhauls Marketing Cloud with agentic AI.

By Don Fluckinger • June 13, 2025

What is PC as a service (PCaaS)?

PC as a service (PCaaS) is a device lifecycle management model in which an organization pays a monthly subscription fee to lease endpoint hardware (PCs) and management services from a vendor instead of purchasing them outright.

By Brien Posey, Eddie Lockhart, Rahul Awati • June 12, 2025

Lowe’s SVP on AI’s rosy future for e-commerce

As AI evolves, its e-commerce applications multiply.

By Don Fluckinger • June 12, 2025

What is SAP BW (Business Warehouse)?

SAP Business Warehouse (BW) is a model-driven data warehousing product based on the SAP NetWeaver ABAP platform.

By Rahul Awati, Ethan Jewett • June 12, 2025

Webex calling vs. Teams calling: Compare the telephony tools

Although both products have several similarities, Cisco Webex Calling and Microsoft Teams Phone have key differences around integrated services and management.

By Irwin Lazar • June 11, 2025

Apple iOS

Apple iOS is a proprietary mobile operating system that runs on mobile devices such as the iPhone and iPad.

By Sean Kerner , Brien Posey • June 11, 2025

How Microsoft uses AI for RFP response management

Microsoft's proposal team implemented Responsive's GenAI tool to automate RFP responses. The tool can quickly create first drafts, but it still requires human editing.

By Tim Murphy • June 11, 2025

8 use cases for generative AI in manufacturing

Generative AI can potentially help manufacturers improve daily operations and increase efficiency, among other use cases. Learn more with these examples.

By Donald Farmer • June 11, 2025

10 integrations for your CMS

To get the most out of a content management system, organizations can integrate theirs with other crucial tools, like marketing and collaboration software.

By Jordan Jones • June 11, 2025

Apple watchOS (Apple Watch operating system)

Apple watchOS is the operating system (OS) designed specifically for the Apple Watch wearable device, with features that take advantage of the smaller screen and location of the device on the user's wrist.

By Eddie Lockhart, Nick Barney, Sean Kerner • June 11, 2025

What is the default port for RDP and how do you change it?

When an admin needs to change the RDP port from its default to a different one, they can perform this process and many others via Windows Registry Editor.

By Jake Gardner • June 11, 2025

How to calculate Windows Hello for Business cost

Just how much does Windows Hello for Business cost? It's not exactly a simple answer, but the good news is that there are lots of ways to attain a license.

By Gary Olsen • June 10, 2025

Enterprise search vs. federated search: Which to choose?

Enterprise and federated search help employees find content. However, enterprise search retrieves internal data, whereas a federated approach pulls results from external sources.

By Tim Murphy • June 10, 2025

What is Cisco ISE?

Cisco Identity Services Engine (ISE) is a security policy management platform that provides secure network access to end users and devices.

By Alexander Gillis, Rahul Awati • June 10, 2025