Enterprise Software: Page

5 challenges of AI in recruitment

AI can potentially save time during the recruitment process, but the tech also brings challenges. Learn what HR leaders should be aware of before incorporating AI into recruiting.

By Carolyn Heinze • March 26, 2025

What is a virtual hard disk (VHD)?

A virtual hard disk (VHD) is a disk image file format for storing the entire contents of a computer's hard drive.

By Rahul Awati • March 26, 2025

What is the difference between Zoom Meetings and Zoom Rooms?

For some users, Zoom Meetings is all they need; others may opt for Zoom Rooms. Learn about the features each service provides and the supported use cases.

By Andrew Froehlich • March 26, 2025

8 supplier relationship management strategies

Categorizing suppliers, then understanding how to treat each type of supplier, helps companies allocate resources appropriately. Learn some top strategies.

By Paul Maplesden • March 25, 2025

Where do Zoom recordings go? How to find, access, and manage them

Depending on your initial settings, Zoom recordings can be found locally on your computer or in the Zoom cloud. Find out how to navigate the Zoom recordings menu.

By David Maldow • March 25, 2025

SEO vs. SEM: What’s the difference?

SEO and SEM strategies help marketers put digital content in front of the right audience. However, SEO strategies focus on organic search, whereas SEM generates paid traffic.

By Tim Murphy • March 24, 2025

What are performance appraisals? A how-to guide for managers

A performance appraisal is the structured practice of regularly reviewing an employee's job performance.

By Alexander Gillis • March 24, 2025

How to block and delete sideloaded apps on iOS and Android

Despite the security risks, it's easy and common for users to download third-party mobile apps. To keep sideloaded apps off of end-user devices, IT must employ management tools.

By Sean Kerner, Kyle Johnson • March 24, 2025

How to incorporate social media into SEO strategies

While social media marketing and SEO seem like two separate practices, when used together, they can enhance any organization's digital marketing strategy.

By Griffin LaFleur • March 21, 2025

How to disable the Windows Hello feature with Intune

While Windows Hello for Business can be a helpful feature, sometimes IT will need to disable it. Learn two approaches to disabling this authentication service and when to do each.

By Peter van der Woude • March 21, 2025

How to sideload iOS apps and why it’s dangerous

IT professionals might think the hassle of jailbreaking a device deters users from sideloading iOS apps. Learn the other methods users turn to and why it's still dangerous.

By Andrew Froehlich, Kyle Johnson • March 20, 2025

9 Skype alternatives for video conferencing

Learn about nine alternatives to video conferencing platform Skype that also offer video call capabilities, secure messaging, collaborative tools and other useful features.

By Madeleine Streets • March 19, 2025

What are the pros and cons of a CRM platform?

CRM platforms can improve CX, but they often require significant investment. CX leaders should understand the pros and cons of these platforms before purchasing.

By Tim Murphy, Reda Chouffani • March 19, 2025

Process mining vendor Celonis sues SAP over data access

Celonis slaps SAP with a lawsuit over third-party access to data for its process mining applications.

By Jim O'Donnell • March 19, 2025

5 steps to follow for LMS implementation success

Learn what needs to happen during an LMS implementation to ensure the process goes as well as possible and the new LMS delivers a positive ROI for your company.

By Carolyn Heinze • March 19, 2025

Adobe joins agentic AI fray with platform, prebuilt agents

2025 is the Year of Agentic AI -- and it's only March.

By Don Fluckinger • March 18, 2025

How do competition laws affect Apple’s sideloading policies?

The EU's Digital Markets Act has caused Apple to allow sideloading in certain regions. This change could have broader effects on Apple's operations, mobile security and IT teams.

By Sean Kerner • March 18, 2025

What is product as a service?

Product as a service (PaaS) is the concept of selling the services and outcomes a product can provide rather than the product itself.

By Paul Kirvan , David Essex • March 18, 2025

Cisco makes Webex AI updates widely available

The Cisco AI Assistant in Webex Contact Center and the Webex AI Agent for self-service customer support are now generally available. More AI features are coming.

By Antone Gonsalves • March 17, 2025

Microsoft takes Teams Phone to Dynamics 365 Contact Center

Microsoft's updates for Teams Phone include Dynamics 365 Contact Center integration and Copilot features to improve customer service.

By Antone Gonsalves • March 17, 2025

Top 16 technical skills for HR professionals

Today's HR departments are increasingly reliant on a range of technologies. That means human resources professionals must get tech-savvy -- and do so quickly.

By Eric St-Jean • March 17, 2025

Zoom advances AI Companion with agentic AI

Zoom's AI Companion improvements include automated tasks, better action item detection and real-time note taking. The new features will be launched in stages through mid-2025.

By Antone Gonsalves • March 17, 2025

What is mobile device management (MDM)?

Mobile device management (MDM) software enables IT administrators to control, secure and enforce policies on smartphones, tablets and other endpoints.

By Erica Mixon, Mary Shacklett, Will Kelly • March 17, 2025

Qualtrics releases employee, customer service AI agents

Qualtrics joins the agentic AI free-for-all in CX.

By Don Fluckinger • March 17, 2025

Genesys, Google add to contact center generative AI services

Genesys and Google roll out their next wave of AI tools for customer service.

By Don Fluckinger • March 17, 2025