Enterprise Software: Page

Compare SharePoint 2019 vs. SharePoint Online

SharePoint 2019 and SharePoint Online have different customization capabilities, payment models and more. Organizations must consider these distinctions before selecting one.

By Reda Chouffani, Laurence Hart • Aug. 6, 2024

What is telephony?

Telephony is technology associated with interactive communication between two or more physically distant parties using the electronic transmission of data.

By Alissa Irei, Alexander Gillis, Paul Kirvan • Aug. 6, 2024

What is a device driver?

A device driver, or driver, is a special kind of software program that controls a specific hardware device attached to a computer.

By Ed Tittel, Alexander Gillis • Aug. 5, 2024

Quiz: Test your knowledge of information governance best practices

As strict privacy laws challenge organizations, information governance is the answer. This quiz can help business leaders test their knowledge of information governance basics.

By Tim Murphy • Aug. 5, 2024

What is greenwashing?

Greenwashing refers to the act of making false or misleading claims about the positive environmental impact that a company, product or service has on the environment.

By Sean Kerner, Alexander Gillis • Aug. 5, 2024

What is a 360-degree customer view?

The 360-degree customer view is a comprehensive approach to understanding customers by compiling their individual data from various touchpoints into a single view.

By Paul Kirvan, Katie Terrell Hanna • Aug. 5, 2024

Customer experience vs. user experience: What’s the difference?

Customer and user experiences sound similar, but they serve different purposes. Together, they can improve organizations' relationships with customers.

By Michaela Goss • Aug. 2, 2024

Can you accept credit card payments on an Android phone?

Many consumers prefer contactless payments, and vendors can easily enable them with a smartphone and the right software. Learn how to set up an Android to accept customer payments.

By Katie Fenton • Aug. 1, 2024

Onboarding vs. orientation: What’s the difference?

Employee onboarding and orientation are crucial to a new hire's introduction and integration into a company. While related, the two processes serve distinct purposes.

By Alison Roller • Aug. 1, 2024

SupportLogic acquires xFind for customer service experience AI

Startup SupportLogic buys xFind to add generative AI to its service analytics platform, and in the process takes on much larger competition such as Qualtrics, Medallia and Verint.

By Don Fluckinger • Aug. 1, 2024

What is the bullwhip effect?

The bullwhip effect is a supply chain phenomenon describing how small fluctuations in demand at the retail level can cause progressively larger fluctuations in demand at the wholesale, distributor, manufacturer and raw material supplier levels.

By Kinza Yasar, Diann Daniel • Aug. 1, 2024

What is payroll software?

Payroll software automates the process of paying salaried, hourly and contingent employees.

By Nick Barney, Emma Snider, Shaun Sutner • July 31, 2024

7 steps to migrate ECM systems to the cloud

Enterprise content management systems can become outdated, prompting a migration to cloud-based options. Follow these seven steps to ensure a smooth migration.

By Laurence Hart • July 31, 2024

8 top enterprise asset management software products

Neglecting enterprise asset management can lead to higher equipment costs and delayed operations. Learn more about EAM software and which is best for your company.

By Jacob Roundy • July 31, 2024

Salesforce, Box integrate document AI into Slack

As Salesforce prepares to roll out its own generative AI tools for Slack this fall, Box adds AI for joint users, who can use GenAI on their Box content in Slack channels.

By Don Fluckinger • July 31, 2024

Julia White, Scott Russell to leave SAP executive board

Two executive board members will depart SAP in a move that the company says is both to streamline the structure of the board and to focus on its AI-first strategy.

By Jim O'Donnell • July 30, 2024

Researcher: CrowdStrike blunder could benefit open source

Enterprises with the IT talent might turn to open-source software as a backup for commercial products to mitigate damage from a CrowdStrike-like IT outage, researcher said.

By Antone Gonsalves • July 30, 2024

Workday, Salesforce to integrate data with AI by year’s end

Workday, the first SaaS provider in the Salesforce Zero Copy Partner Network, will integrate data with Salesforce, allowing AI-driven queries across HR, financial and CRM platforms.

By Patrick Thibodeau • July 30, 2024

Comparing VMware Horizon vs. Azure Virtual Desktop

Two of the top desktop virtualization technologies are Azure Virtual Desktop and Omnissa Horizon -- formerly from VMware. Learn how to evaluate and choose one of these platforms.

By Rob Bastiaansen • July 30, 2024

8 top inventory management software products

Inventory management software can help companies manage their supply chain in a turbulent world, but using the right product is crucial. Learn more about which software to choose.

By Jacob Roundy • July 30, 2024

Generative AI poised to upend legal sector

Some industries might be wary of generative AI, but not legal. We find out how -- and why -- attorneys are embracing it in this Q&A with eDiscovery AI's founder, Jim Sullivan.

By Don Fluckinger • July 30, 2024

Google isn’t killing third-party cookies: What now?

The end of third-party cookies was on the horizon for years. For marketers, this termination meant finding new strategies and alternatives to third-party data.

By Christine Campbell • July 30, 2024

Benefits and challenges of electronic signatures

Electronic signatures are quick, secure and can support hybrid and distributed workforces, but not everyone trusts or has access to e-signature technology.

By Laurence Hart • July 30, 2024

Manufacturing ERP vendors on a shopping spree

Looking to strengthen their platforms, midmarket ERP vendors have recently snapped up smaller tech companies that add industry-specific functionality and advanced technologies.

By Jim O'Donnell • July 29, 2024

How to enable and set up Copilot in Microsoft Teams

Microsoft 365 Copilot, an AI assistant, offers several promising features. Find out how to configure Copilot with Teams workflows and its licensing prerequisites.

By Andrew Froehlich • July 29, 2024