Enterprise Software: Page

talent management software (TM software)

Talent management software is technology that human resource management professionals use to manage employees as a competitive advantage.

By Emma Snider, Diann Daniel • Aug. 30, 2023

Comparing AVD vs. VDI and how to start a migration plan

When organizations evaluate their existing business technologies, choosing a method to host and deliver virtual desktops is a critical decision. Find out how to make that decision.

By Brien Posey • Aug. 30, 2023

Microsoft Teams attack exposes collab platform security gaps

Criminal and state-sponsored hackers are ramping up cyberattacks on instant messaging platforms and other workplace collaboration tools. Meanwhile, enterprises' readiness lags.

By Shaun Sutner • Aug. 29, 2023

Google releases Duet AI for Workspace; new Meet, Chat tools

The tech giant released its collaboration suite virtual assistant and unveiled new tools to help users summarize and translate meetings and enable teleprompts for presentations.

By Mary Reines • Aug. 29, 2023

customer satisfaction (CSAT)

Customer satisfaction (CSAT) is a measure of the degree to which a product or service meets customer expectations.

By Wesley Chai, Cameron Hashemi-Pour • Aug. 29, 2023

Wi-Fi range extender (range expander)

A Wi-Fi range extender is a network device used to increase the effective range of a wireless network.

By Stephen Bigelow • Aug. 29, 2023

10 sales enablement best practices

A proper sales enablement strategy can help businesses improve revenue, training for sales teams and overall CX. And, with the right tools, teams can become more efficient.

By Reda Chouffani • Aug. 29, 2023

6 benefits of field service management software

6 benefits of field service management software

By Reda Chouffani • Aug. 25, 2023

Senator seeks tech GI Bill as AI replaces jobs

A new study reveals that women are twice as likely to lose jobs to AI than men. Meanwhile, U.S. Sen. Maria Cantwell is seeking an AI training bill similar to the GI Bill.

By Patrick Thibodeau • Aug. 24, 2023

Salesforce unveils new tools for field service workers

The CRM vendor's new tools for service workers include a virtual appointment scheduler and a platform to view details about customers' purchased products and service history.

By Mary Reines • Aug. 24, 2023

cohort learning

Cohort learning is a learning strategy prioritizing coursework or lessons that groups of students complete together in an interactive fashion.

By Cameron Hashemi-Pour • Aug. 24, 2023

Workday shows glimpse of generative AI strategy

Workday plans to unveil its generative AI strategy next month. While details are still unknown, experts say it will likely reflect what other HCM vendors are already doing.

By Patrick Thibodeau • Aug. 24, 2023

Twilio’s new CDP tool unites data for more personalization

Twilio's new tool uses its customer data platform, Segment, to connect real-time unified customer profiles with isolated data and boost marketing customization for better CX.

By Mary Reines • Aug. 23, 2023

LMS vs. CMS: What’s the difference?

A CMS can fulfill general content publishing, editing and storage needs, while an LMS is better suited to a more specific HR and employee-oriented use case.

By Michaela Goss • Aug. 23, 2023

ERP vs. accounting software: What are the differences?

A financial management system helps organizations efficiently record and report financial information. Discover how accounting software differs from ERP.

By George Lawton • Aug. 23, 2023

Despite push, SAP landscapes likely to lean hybrid cloud

Avantra's John Appleby discusses how SAP customers face complex cloud migration choices, with most adopting a hybrid approach due to hyperscaler cloud costs

By Jim O'Donnell • Aug. 23, 2023

analog telephone adapter (ATA)

An analog telephone adapter (ATA) is a device used to connect an analog telephone, fax machine or similar equipment to a computer or network to enable communications over the internet.

By Robert Sheldon • Aug. 23, 2023

skills taxonomy

A skills taxonomy is a classification system for all the skills an employee at a business may have.

By Ben Lutkevich • Aug. 23, 2023

What is brand recognition?

Brand recognition is the extent to which a consumer can correctly identify a particular product or service just by viewing the product or service's logo, tagline, packaging or advertising campaign.

By Katie Terrell Hanna • Aug. 23, 2023

forward error correction (FEC)

Forward error correction (FEC) is a method for obtaining error control in data transmission in which the source (transmitter) sends redundant data and the destination (receiver) recognizes only the portion of the data that contains no apparent errors.

By Robert Sheldon • Aug. 22, 2023

Abortion benefits become double-edged sword

Businesses offering abortion benefits have seen an 8% increase in job posting clicks, but they also are seeing a significant increase in employees referring to them as 'woke.'

By Patrick Thibodeau • Aug. 21, 2023

Comparing iPhone vs. Android privacy for employee devices

Employee privacy is a crucial factor in mobile device management, and IT should know how device type plays into this. Learn how the privacy features of iOS and Android differ.

By Michael Goad • Aug. 18, 2023

How to perform an Azure Virtual Desktop (AVD) migration

An Azure Virtual Desktop migration begins in the planning stages, which should entail weighing the options for moving to AVD, including alternatives to direct migration.

By Chris Twiest • Aug. 18, 2023

competency framework

A competency framework is a structure that defines a set of competencies, or skills, for each role in an organization.

By Alexander Gillis • Aug. 17, 2023

Genesys offers workforce management tool to measure EX

A contact center management firm uses a Genesys tool that collects information about employees' experience to uncover organizational weaknesses and identify ways to improve.

By Mary Reines • Aug. 17, 2023