News
-
28 Sep 2026 / AI Ethics & Governance
Nvidia launches AI safety platform after agent security breaches
The AI vendor's new system is designed to contain rogue AI agents as companies race to secure increasingly autonomous systems. But it has not been proven yet.
-
28 Sep 2026 / AI Technologies & Platforms
Microsoft’s Copilot redesign provides an experimental opportunity
The revamp transforms Copilot from a simple AI assistant into a content workspace, providing knowledge workers with advanced developer tools.
-
28 Sep 2026 / CIO Strategy
Software contracts can lock CIOs in long before they need to leave
Exit readiness starts at signing. CIOs need contract terms that preserve data access, migration options and leverage if a vendor relationship changes.
-
28 Sep 2026 / Data Center
Akamai's potential $20B Anthropic deal scales AI beyond GPUs
The new agreement calls for CPU infrastructure that can fit within conventional co-location facilities, affirming that a distributed data center model is emerging for AI workloads.
-
28 Sep 2026 / Enterprise AI Strategy
AI safety is falling behind the pace of development
Businesses need continuous monitoring, stronger guardrails and human oversight to keep increasingly capable AI systems under control.
-
25 Sep 2026 / Data Management
Databricks buys Row Zero to aid spreadsheet governance for users, AI
The acquisition will enable users to run spreadsheets in the Databricks platform, giving data teams greater governance control over data use by humans and AI agents.
Technology Insights
-
24 Sep 2026 / Customer Experience
How to gather and evaluate customer sentiment
Businesses can glean customer sentiment from sources like surveys, social media, comment cards, contact centers and word of mouth, which can help predict and drive future sales.
-
23 Sep 2026 / Customer Experience
A buyer's guide to personalization software products
Personalization software enables businesses to customize customer experiences. But the market is muddled with varying products, rebranding and consolidation.
-
22 Sep 2026 / Customer Experience
Top 8 customer support knowledge base software platforms
Customer-facing knowledge base software is a key cog to improve customer self-service. Explore the leading platforms and how to choose the right product for your organization.
-
18 Sep 2026 / IT Operations
Seismic shift in Splunk pricing spotlights AI data management
The era of simply amassing heaps of raw telemetry is over, Splunk users say. Viable AI agents for automated IT ops will depend on putting all that data in context.