News
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29 Sep 2026 / CIO Strategy
meshIQ's AgentIQ puts AI agent runtime controls to the test
Runtime controls can intervene before an AI agent takes action, but their effectiveness depends on where enforcement sits in the execution path.
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29 Sep 2026 / CISO Strategy & Planning
Cybersecurity vendors turn to multi-model, open AI to bypass guardrails
Commercial AI guardrails are blocking legitimate cyberdefense activities. Security vendors are fighting back with multi-model frameworks and open-weight LLMs.
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29 Sep 2026 / Data Management
Microsoft transforming Fabric into AI's foundational layer
An integration between Fabric IQ and Copilot helps turn Fabric into a context layer for agents and demonstrates the interconnectedness of Microsoft's many platforms.
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28 Sep 2026 / AI Ethics & Governance
Nvidia launches AI safety platform after agent security breaches
The vendor's new system is designed to contain rogue AI agents as companies race to secure increasingly autonomous systems. But it has not been proven yet.
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28 Sep 2026 / AI Technologies & Platforms
Microsoft’s Copilot redesign provides an experimental opportunity
The revamp transforms Copilot from a simple AI assistant into a content workspace, providing knowledge workers with advanced developer tools.
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28 Sep 2026 / CIO Strategy
Software contracts can lock CIOs in long before they need to leave
Exit readiness starts at signing. CIOs need contract terms that preserve data access, migration options and leverage if a vendor relationship changes.
Technology Insights
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24 Sep 2026 / Customer Experience
How to gather and evaluate customer sentiment
Businesses can glean customer sentiment from sources like surveys, social media, comment cards, contact centers and word of mouth, which can help predict and drive future sales.
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23 Sep 2026 / Customer Experience
A buyer's guide to personalization software products
Personalization software enables businesses to customize customer experiences. But the market is muddled with varying products, rebranding and consolidation.
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22 Sep 2026 / Customer Experience
Top 8 customer support knowledge base software platforms
Customer-facing knowledge base software is a key cog to improve customer self-service. Explore the leading platforms and how to choose the right product for your organization.
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18 Sep 2026 / IT Operations
Seismic shift in Splunk pricing spotlights AI data management
The era of simply amassing heaps of raw telemetry is over, Splunk users say. Viable AI agents for automated IT ops will depend on putting all that data in context.