News
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29 Sep 2026 / AI Ethics & Governance
While agents cause trouble, calls for AI regulation mount from Anthropic, lawmakers
It seems nearly everyone is calling for regulation. Chief among them is Anthropic, whose AI agents are also key troublemakers.
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29 Sep 2026 / Application Architecture
Glasswing results put AI 'vulnpocalypse' to the test
Noisy AI-generated vulnerability discovery data creates a bottleneck at human triage. A fix? More AI to help. The risk? An expanding attack surface.
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29 Sep 2026 / Data Center
Report: Anthropic locks in $518B AI infrastructure commitments
Reports of Anthropic's massive compute commitments give infrastructure providers demand visibility, but contracts alone cannot guarantee power and data center capacity.
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29 Sep 2026 / Threat Detection & Incident Response
Why cybersecurity's future isn't AI vs. humans -- it's both
AI won't replace cybersecurity analysts; it will augment them. Experts at the Billington Cybersecurity Summit explain why human judgment remains essential.
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29 Sep 2026 / IT Operations
Cribl targets SIEM data costs with new Detect tool
Cribl touts cost savings as its Detect tool joins a wave of SIEMs that split analytics from data repos, but will it be enough to convince enterprises to switch?
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29 Sep 2026 / Data Management
Evolving MongoDB targets managing agents, performance for AI
A memory and governance layer and an updated database engine further the vendor's progress toward becoming a platform provider for data and AI while helping it remain competitive.
Technology Insights
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24 Sep 2026 / Customer Experience
How to gather and evaluate customer sentiment
Businesses can glean customer sentiment from sources like surveys, social media, comment cards, contact centers and word of mouth, which can help predict and drive future sales.
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23 Sep 2026 / Customer Experience
A buyer's guide to personalization software products
Personalization software enables businesses to customize customer experiences. But the market is muddled with varying products, rebranding and consolidation.
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22 Sep 2026 / Customer Experience
Top 8 customer support knowledge base software platforms
Customer-facing knowledge base software is a key cog to improve customer self-service. Explore the leading platforms and how to choose the right product for your organization.
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18 Sep 2026 / IT Operations
Seismic shift in Splunk pricing spotlights AI data management
The era of simply amassing heaps of raw telemetry is over, Splunk users say. Viable AI agents for automated IT ops will depend on putting all that data in context.