News
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02 Apr 2026 / Content Collaboration
Box consolidates AI tools, adds 'super agent' for complex tasks
Box Enterprise Plus and Enterprise Advanced users can take new AI functionality for a spin.
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31 Mar 2026 / Data Management Strategies
Redpanda launches streaming engine optimized for AI
By integrating workload types, the vendor is simplifying data streams for AI while also differentiating itself from its closest competitors.
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31 Mar 2026 / Marketing & Sales
Salesforce Agentforce head discusses future of AI agents
This is how agentic AI plays out in your Salesforce instance.
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27 Mar 2026 / Threats & Vulnerabilities
News brief: U.S. absence at RSAC sparks leadership concerns
Check out the latest security news from the Informa TechTarget team.
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26 Mar 2026 / Flash
Komprise storage tiering service pledges flash savings
Komprise releases the Flash Stretch tool with an aim to reduce costs and optimize primary storage through analyzing storage tiering opportunities.
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26 Mar 2026 / Data Science & Analytics
Domo adds new governance tools to improve data access
With AI applications taking on more business workflows, new capabilities are aimed at enabling system administrators to ensure the appropriate use of data.
Technology Insights
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03 Apr 2026 / Marketing & Sales
How to choose a customer data platform in 5 steps
Choosing a customer data platform starts with more than features. Learn how to evaluate CDP goals, integrations, governance and costs before you buy.
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03 Apr 2026 / Customer Experience Management
Top 12 customer experience metrics and KPIs in 2026
Net Promoter Score is one of the most widely used CX metrics, but teams should also track CSAT, CES, churn, retention and other KPIs to measure performance.
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03 Apr 2026 / Customer Service & Contact Center
Business benefits of a customer self-service strategy
Self-service channels can save organizations money while improving CX -- if done right. Explore these benefits and tips to keep in mind when building a self-service strategy.
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02 Apr 2026 / Planning and Management
Disaster recovery plan checklist: Key steps for a smooth restore
Disasters are unpredictable, but good planning can mean the difference between total data loss and a swift recovery. Avert potential crises with a disaster recovery plan checklist.
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