Sandra Mathis

CCXP, CX/UX Strategist -

HCL Technologies -

SearchCustomerExperience

Sandy is a Certified Customer Experience Professional (CCXP) and serves as the Atlanta network leader of CXPA. Sandy currently serves as a Customer Experience/User Experience Strategist for HCL, where she is focused on strategy, user experience, measurement activities and identification of actions which improve the customer experience.

Sandy helps organizations and clients across a variety of industries to develop customer and employee experience strategies and measurement programming, take action on their insights and facilitate workshops focused on journey mapping and employee engagement, to enable organizations to move the needle with customer/consumer/employee experience adoption, as well as human experience and digital/user experience for higher loyalty and satisfaction.