Shared Services
Employees are the real strength of an organization and technology should make their jobs easier and give them what they need when they need it. Learn how ServiceNow can help drive efficiency, agility, and impact with a single unified employee experience platform.
Featured Content
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Service Experience: The Next Value Driver for Global Business Services
This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
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Survey says Digital Innovation is the Way to Navigate Macro Uncertainty
Learn how top C-suite executives believe digital innovation is the answer to being successful in uncertain times.
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How Your Shared Services Organization Can Do More With Less
Learn how the Now Platform® combined with low-code design tools can take services delivery to the next level which will allow you to do more with less.
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4 Steps to Optimize Your Organization to Accelerate Transformation
Read this 4 step guide to learn how to establish a solid digital foundation for cross-departmental process standardization, automation, and operating efficiencies.
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Think BIG: Transforming Your Legal Operations
Organizations need to innovate quickly nowadays and legal departments need to have the tools to be able to keep up with the speed of business. Read on to learn how embracing modern legal service delivery solutions can prepare you legal department for anything.
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Connecting the Critical Dots: How Global Business Services (GBS) Drive Enterprise-Wide Efficiencies
Global Business Services (GBS) brings together traditionally separate, siloed internal operational service functions into a single corporate support organization. Access this paper to learn how GBS can help deliver greater value to the business.
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2023 Gartner® Market Guide for Corporate Legal Operations Technology
Organizations are employing technology to drive productivity in a cost-conscious environment, but navigating a varied operations technology market remains a challenge for legal functions. Download this Market Guide to help legal leaders identify the right solution for their workflows.
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Boosting Efficiency with Global Business Services
Global Business Services (GBS) enables organizations to balance operational efficiency with employee and customer experiences, in other words, to grow without sacrificing agility or wasting resources.
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The Modern Legal Team: How to Accelerate Business Outcomes Through Efficient Legal Operations
This paper explains how Deloitte and ServiceNow has the modern legal service delivery solution to accelerate business outcomes while increasing efficiency, scalability, and speed.
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Accelerate Impact. Accelerate success: How ServiceNow Helps Customers Enable Global Business Services to Accelerate Innovation
Learn how GBS customers are using ServiceNow's single platform to digitally connect people, processes, and systems to generate an unmatched combination of efficiency and innovation at scale.
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Market Guide for Workplace Experience Applications
Hybrid work has transformed the resource scheduling applications market into the workplace experience (WEX) application market as needs such as orchestration and hospitality have emerged. Use this market guide to select applications that support your future of work.
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