Enterprise Software: Page

VMware vs. Citrix: VDI security showdown

When it comes to VDI, Citrix and VMware are the two biggest players in the market. But which platform offers more security? Find out in this battle of security features: VMware vs. Citrix VDI.

By Patrick Coble • Nov. 22, 2019

HP rolls out new remote workstation product ZCentral

Key components of ZCentral include Z by HP rack-mounted workstations, ZCentral Remote Boost software and proprietary ZCentral Connect software to speed up high-compute workflows.

By Ha Ta • Nov. 22, 2019

Salesforce Trailhead app makes learning more convenient

Learning Salesforce skills and boosting career potential gets easier with the new mobile app, Trailhead Go. Customers explore how they can take advantage of it.

By Sarah Amsler • Nov. 21, 2019

New Salesforce Customer 360 aims to unify data sources

In aggregate, the new Customer 360 features Salesforce added to its sales, marketing, e-commerce and service platform resemble a customer data platform. Customers, analysts and partners weigh in.

By Don Fluckinger • Nov. 21, 2019

CPM software Prophix organizes Spacesaver sales info for success

CPM software helped consolidate financial data, which allowed Spacesaver to cut its monthly close time by two-thirds and replace Excel spreadsheets with OLAP-based analytics.

By David Essex • Nov. 21, 2019

Avaya revenue slump expected to continue in 2020

Avaya revenue fell short of projections in the fourth fiscal quarter, capping a year of disappointing returns. The company told investors that revenue would likely decline in 2020.

By Jonathan Dame • Nov. 21, 2019

7 demand planning strategies to beat the competition

Today's supply chain management rests on refining your demand forecasting and creating partnerships. Here's a look at what that means.

By Linda Rosencrance • Nov. 21, 2019

Awingu 4.3 is coming with some major updates to SSO and more

Expect to see certificate-based single sign-on, a new Display Manager and multiple enhancements on the administrator side.

By Bas van Kaam • Nov. 21, 2019

Understand VDI market shifts from traditional VDI to cloud

As the VDI market shifts to cloud-based VDI and DaaS, it's important to understand the bigger picture. Understand the benefits and complexities of the changing market.

By Jo Harder • Nov. 20, 2019

4 ways to fix Windows 10 boot problems

If users are experiencing Windows 10 boot problems, IT can turn to the Master Boot Record or Startup Repair to diagnose and resolve the issues.

By Robert Sheldon • Nov. 20, 2019

6 employee activism lessons HR needs today

Employee activism spiked last year, and experts say that as the 'age of purpose' gathers force, more workers will follow suit. Here are a few of the lessons HR should learn now.

By Pam Baker • Nov. 20, 2019

Jamf Nation User Conference 2019: My final notes and wrap up

A closer look at Jamf Cloud, Jamf Connect updates, and overall strategy.

By Jack Madden • Nov. 20, 2019

Microsoft Teams reaches 20 million users, threatening Slack

Microsoft Teams has pulled well ahead of Slack with 20 million daily active users. Adoption of Teams will likely continue among the 200 million workers using Office 365.

By Jonathan Dame • Nov. 20, 2019

How Salesforce mobile Einstein Voice Assistant can improve CX

The Salesforce mobile app’s Einstein Voice Assistant brings a variety of benefits to customers. The AI-enabled tool creates a more human interaction and could help improve self-service.

By Sarah Amsler • Nov. 20, 2019

Citrix Cloud services: Ready for prime time?

With Citrix Cloud services accounting for nearly 20% of new licenses sold by Citrix, the service is becoming mainstream, but not everyone has hit the OK button.

By Jo Harder • Nov. 20, 2019

As politics heat up, so do hiring bias worries

The political polarization in the nation is also causing problems in the workplace. Political discussions are more common, and it may impact hiring choices.

By Patrick Thibodeau • Nov. 19, 2019

The advantages of video calling drive business competition

Established companies can have a hard time competing with younger cloud-native competitors. But the advantages of video calling can level the playing field.

By David Needle • Nov. 19, 2019

How do you plan for replacing a business phone system?

A few factors can indicate it's time to replace a business phone system. Learn when it may be time to switch and how to decide on a course of action.

By Carrie Goetz • Nov. 19, 2019

Microsoft, Cisco usher in new era of video conferencing interoperability

In this roundup of UC blogs, analysts discuss the future of video interoperability, Zoom's evolution in business communications and key announcements from Microsoft Ignite.

By Katherine Finnell • Nov. 19, 2019

Salesforce Service Cloud Voice, Einstein Voice Assistant unveiled

Salesforce unveils a voice assistant and call center tools to enable real-time natural language processing for agents to connect customer data and supervisor help on a single screen.

By Don Fluckinger • Nov. 19, 2019

Google Chrome experiment crashes in RDS. What can we learn?

Environments using Google Chrome experienced some panic last week as tabs went blank.

By Kyle Johnson • Nov. 19, 2019

When not to convert basic disks to dynamic disks

Converting basic disks to dynamic disks can help achieve improved performance in your Windows OS. However, there are compatibility restrictions you should be aware of before diving into this conversion process.

By Brien Posey • Nov. 19, 2019

Oracle expands Customer Experience platform with Oracle Digital Sales

Features of the new CRM tool include Oracle Digital Assistant and a user interface that brings tasks frequently done by sales reps into one place to reduce data entries and clicks.

By Ha Ta • Nov. 18, 2019

Contact center agent experience needs massive overhaul

Research shows several areas in which contact centers are failing their agents and what changes organizations are making to improve the experience and reduce turnover.

By Robin Gareiss • Nov. 18, 2019

Box cloud content management helps simplify digital work

Box currently has three main areas of focus: integration with enterprise applications, content security and collaboration. The aim is to help companies avoid content fragmentation.

By Geoffrey Bock • Nov. 18, 2019