Enterprise Software: Page

consignment inventory

Consignment inventory is a supply chain model where the supplier retains ownership of the products until they are sold by the retailer, reducing the financial risk for retailers and allowing suppliers to access broader markets.

By Katie Terrell Hanna • May 31, 2024

Pardot

Pardot is a software-as-a-service (SaaS) marketing automation platform by Salesforce that offers email automation, targeted email campaigns, and lead management for business-to-business (B2B) sales and marketing organizations.

By Andrew Zola • May 31, 2024

12 benefits of customer retention

Customer retention can help organizations better understand their current customers' needs, issues and desires, so they can better support them and target more prospects.

By Griffin LaFleur • May 30, 2024

Individualism, self-reliance influence high U.S. WFH rate

A new study suggests that America's high work-from-home rates, especially among college-educated men, are influenced by the cultural values of individualism and self-reliance.

By Patrick Thibodeau • May 30, 2024

9 advantages and disadvantages of digital twin technology

Digital twin technology can potentially improve manufacturing operations, but some factors could make it difficult to implement. Learn more advantages and disadvantages.

By Mary Pratt • May 30, 2024

Knowledge management metrics: How to track KM effectiveness

Measuring knowledge management effectiveness requires quantitative and qualitative data. Metrics like the balanced scorecard method can help organizations improve their strategies.

By Tim Murphy, MIT Press • May 30, 2024

What’s the difference between SIP trunking, PRI and BRI?

SIP trunking is preferred over PRI and BRI telecommunications lines because it offers more savings, better flexibility and more integrations with newer technologies.

By Matt Brunk, Carrie Goetz • May 30, 2024

How CPaaS improves CX operations and efficiency

Organizations have ramped up their use of communications platform as a service and APIs to expand communication channels between customers and contact center agents.

By Beth Schultz • May 30, 2024

corporate division

A corporate division, also known as a business division, is a discrete part of a company that may operate under the same name and legal responsibility or as a separate corporate and legal entity under another business name.

By Katie Terrell Hanna • May 29, 2024

Rise with SAP evolves, but struggles to make a case for some

Rise with SAP offers a path to the cloud for SAP customers, but adoption is still hindered by customer concerns over costs, flexibility and SAP's cloud-only innovation strategy.

By Jim O'Donnell • May 29, 2024

Top 5 mobile payment systems to consider

Mobile payment systems can vary in terms of their fees, setup process and functionality. Organizations must know how to choose the right one to fit their business needs.

By Gary Olsen • May 29, 2024

When does AD domain-joined Group Policy override local?

There are several types of Group Policies that could exist for a particular desktop, so IT must carefully manage these different GPOs to ensure the correct policies are in place.

By Damon Garn • May 28, 2024

purchase intent

Purchase intent is the probability that a consumer will buy a product or service.

By Katie Terrell Hanna • May 28, 2024

5 real-world examples of omnichannel marketing

The most successful marketing strategies reach customers where they are, on every available channel. Here, explore examples of omnichannel marketing strategies from real companies.

By David Weldon • May 28, 2024

The 10 most common ERP security issues and ways to fix them

Today's ERP systems are exposed like never before. Learn about the most common ERP security issues companies are facing and how IT and security teams can address them.

By Kevin Beaver • May 23, 2024

VMware EUC is now Omnissa: What we know so far

VMware EUC users waiting to see where the products would land after Broadcom's divestiture now have some answers.

By Gabe Knuth • May 23, 2024

Trump’s return could shake up H-1B visa system

Immigration attorneys warn clients to prepare for stricter H-1B visa policies if Trump wins the 2024 election, advising immediate action.

By Patrick Thibodeau • May 23, 2024

unified communications (UC)

Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence and content sharing -- into a single, streamlined interface, with the goal of improving user experience (UX) and productivity.

By Alissa Irei, Ben Lutkevich, Cameron Hashemi-Pour • May 23, 2024

Salesforce Service Cloud adds Einstein generative AI tools

Salesforce Service Cloud will soon get generative AI tools that contact centers could theoretically use to turn CX from a cost center into a profit center.

By Don Fluckinger • May 23, 2024

AIDA marketing model

The AIDA marketing model is a framework that describes a buyer's journey through four key stages: Attention, Interest, Decision and Action.

By Rahul Awati • May 23, 2024

enterprise document management (EDM)

Enterprise document management (EDM) is a strategy for overseeing an organization's paper and electronic documents so they can be easily retrieved in the event of a compliance audit or subpoena.

By Demetra Edwards, Scott Robinson • May 23, 2024

ADP Mobile Solutions

ADP Mobile Solutions is a self-service mobile app that enables employees to access work records such as pay, schedules, timecards, retirement funds, benefits and calendars.

By Nick Barney, Dan Ring • May 22, 2024

Test your headless CMS knowledge

Do you know what headless content management systems are, how they work and when organizations should consider using them? Test your knowledge of headless CMSes with this quiz.

By Rowena Lindsay • May 22, 2024

Microsoft Copilot+ AI PCs turn up the heat on Apple

Microsoft, with the help of Qualcomm, might have finally delivered a device that will cause users to reconsider their Apple endpoint device purchase next time around.

By Gabe Knuth • May 22, 2024

Salesforce to roll out marketing, e-commerce Einstein Copilots

Salesforce drops a number of new features for commerce and marketing users. Chief among them are generative AI copilots for marketing and e-commerce.

By Don Fluckinger • May 22, 2024