Enterprise Software: Page

How do digital signatures work?

Digital signatures help organizations verify signer identity and detect tampering, but teams should choose them only when a transaction needs stronger trust, evidence and compliance controls

By David Weldon • April 24, 2026

Collaboration security and governance must be proactive

Collaboration tools are prime targets for attackers eager to gain access to enterprises. A proactive security strategy not only protects tools but also boosts ROI.

By Irwin Lazar • April 23, 2026

Compare SAP greenfield vs. brownfield approach for S/4HANA

Here's an explanation of the key differences between SAP greenfield vs. brownfield, what a third, hybrid approach can do for an S/4HANA migration and questions to help you decide.

By James Kofalt • April 23, 2026

How to remove a device from Intune enrollment

When a Windows device leaves service, IT should choose the right Intune removal action based on whether it must preserve personal data, retire access or fully reset the endpoint.

By Peter van der Woude • April 23, 2026

3 BYOD security risks and how to prevent them

BYOD security risks now extend beyond lost phones and malware. Organizations should focus on identity, app protection, device compliance and clear response plans for personal endpoints.

By Dan Jones • April 23, 2026

How does Microsoft 365 Copilot pricing and licensing work?

Microsoft 365 Copilot spans apps, chat and agents. Learn its licensing, prerequisites, pricing and use cases -- and how to plan deployment, governance and ROI.

By John Powers • April 22, 2026

What can organizations do to address BYOD privacy concerns?

BYOD privacy concerns focus on the extent of IT's access to personal devices. Clear policies, selective management and transparent enrollment can balance privacy and security.

By Michael Goad • April 22, 2026

Fix the service path before you optimize it with AI

Contact center AI can improve routing, self-service and agent support, but it cannot fix weak journey design, broken handoffs or service problems created upstream.

By James Alan Miller • April 22, 2026

Understanding BYOD policy enforcement and creation

A modern BYOD policy should balance user privacy with app, access and device controls that protect corporate data on personal endpoints.

By Michael Goad, Dan Sullivan • April 22, 2026

How AI reshapes upselling in customer experience platforms

With help from AI insights, CX platforms can unify product usage data, customer behavior and engagement signals to identify upsell opportunities.

By Christine Campbell • April 22, 2026

What Windows answer files do and how to use them

Explore what Windows answer files are, why every IT professional should be familiar with them, and how they simplify and automate installations at scale.

By Ed Tittel • April 21, 2026

The next enterprise AI problem is visibility

As AI disappears into approved software, browsers and everyday workflows, enterprises face a harder question than access: how to see, govern and control what AI is already doing.

By James Alan Miller • April 21, 2026

When collaboration starts becoming operational drag

What looks like healthy teamwork can mask unclear ownership, weak decision rights and fragmented tools that slow execution, raise costs and wear people down.

By James Alan Miller • April 20, 2026

Who owns the outcome? Accountability in the hybrid enterprise

Hybrid operating models reveal hidden accountability gaps across enterprise systems. Learn how leaders define decision rights, assign ownership and improve auditability.

By Pam Baker • April 20, 2026

Adobe defines its AI-powered customer experience platform

Adobe previews and releases elements of CX Enterprise at Summit.

By Don Fluckinger • April 20, 2026

Career cure for AI phobia: Be a beekeeper, not a worker bee

In this podcast, author Sharon Gai shares advice from her new book on using AI to do more with less and future-proof your job by building the innately human skills that will last.

By David Essex • April 20, 2026

How to escape agentification pilot purgatory for scalable AI

Deloitte exec says redesigning work is key and explains how to do it without stoking job-loss fears -- but only after a rigorous goal-setting process that sets clear priorities.

By David Essex • April 17, 2026

Canva is showing us a glimpse of knowledge work’s future

With Canva AI 2.0, the company appears to be evolving from a design tool into a full-fledged, AI‑powered productivity platform that could reshape knowledge work.

By Gabe Knuth • April 17, 2026

16 top applicant tracking systems for 2026

Modern ATSes provide features, such as advanced branding options, diversity and inclusion tools, and integration with complementary systems. Learn the top products.

By Eric St-Jean • April 17, 2026

How to centralize customer interaction data in one platform

Organizations often have reams of customer interaction data. But how do they centralize and unify this information? Well, a customer data platform helps.

By Robert Peledie • April 17, 2026

AI innovation in UCaaS requires compliance balancing act

Companies must find a way to ensure that regulatory compliance becomes a fundamental part of how they integrate AI with UCaaS platforms.

By Jon Arnold • April 16, 2026

What to do when device settings don’t migrate to Windows 11

Device settings don't always make the jump from Windows 10 to Windows 11, leaving IT teams to fix driver issues, hardware conflicts and upgrade failures that disrupt users.

By Robert Sheldon • April 16, 2026

Data sovereignty becomes a double-edged sword for UC

The growing demand for data sovereignty in UC requires a careful balancing act between the scalability of modern collaboration tools and control over security and privacy.

By Moshe Beauford • April 16, 2026

AI pricing is turning into a software management problem

As vendors embed AI into products, bundle it into suites and add orchestration layers, enterprises are finding AI harder to price, isolate and manage.

By James Alan Miller • April 16, 2026

8 examples of document version control

Document version control strategies help teams manage collaboration, approvals, retention and recovery across modern content platforms.

By Laurence Hart , Christine Campbell • April 16, 2026