Enterprise Software: Page
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ERP plays vital role in sustainability trend
In this Q&A, IFS CEO Darren Roos discusses how enterprise systems like ERP can enable companies to develop and manage more effective sustainability initiatives.
By Jim O'Donnell • May 17, 2021 -
Apple-focused Jamf to buy Wandera for endpoint security
The $400 million acquisition would bring cloud-based zero trust security to Jamf's Apple-focused endpoint management platform. It's Jamf's largest acquisition to date.
By Maxim Tamarov • May 14, 2021 -
Tight labor market boosts wages, paves way for automation
Fast-food restaurants aren't the only places hungry for employees. High-skilled professional and business services occupations account for nearly 1.4 million openings.
By Patrick Thibodeau • May 14, 2021 -
Salesforce rebrands CDP, adds marketing features
Salesforce finally calls its customer data platform a CDP with its latest release, adds marketer-friendly segmentation features and MuleSoft, Tableau integrations.
By Don Fluckinger • May 14, 2021 -
Moving to SaaS ERP
8 benefits of SaaS ERP
Learn about the benefits of using SaaS ERP software, including lower infrastructure costs, as well as some possible drawbacks, including possible data breaches.
By Molly Driscoll • May 13, 2021 -
Expert Advice // Hybrid collaboration best practices for a new world of work
5 hybrid meeting best practices for a high-quality experience
To get the most out of hybrid meetings, follow these best practices to manage audio and video performance, and ensure a high-quality meeting experience.
By Irwin Lazar • May 13, 2021 -
Kaizen (continuous improvement)
Kaizen is an approach to creating continuous improvement based on the idea that small, ongoing positive changes can reap significant improvements.
By Diann Daniel • May 13, 2021 -
Dell releases 7 PCs for CAD, graphic designers
Dell has designed the Precision series desktops for power-hungry tasks like CAD and data science. But they come when desktop sales are on the decline.
By Maxim Tamarov • May 12, 2021 -
Salesforce low-code features in beta; GA slated for winter
Salesforce gives users a taste of Dynamic Interactions low-code features to come with a beta release of features planned for its next major platform update.
By Don Fluckinger • May 12, 2021 -
Oracle CX adds subscription management, 3-D ad measurement
Oracle adds deeper subscription support for B2C and B2B users to its CX platform, as users look to tie renewals, billing and self-service to commerce revenue.
By Don Fluckinger • May 12, 2021 -
Microsoft launches Teams webinar feature
Microsoft has released a Teams feature that allows event hosts to register, present and keep in touch with thousands of webinar attendees, which is important in the hybrid world.
By Mike Gleason • May 11, 2021 -
Expert Advice // A beginner's guide to digital experience platforms
Explore this introduction to digital experience platforms
Web experience management platforms and content management systems are morphing into digital experience platforms. This introduction to digital experience lays out the basics.
By Geoffrey Bock • May 11, 2021 -
Why personalization is a crucial component to CX
7 benefits of a personalized marketing content strategy
Customers want companies to treat them as individuals, and personalized marketing can help accomplish that. Personalization can also improve customer retention and brand affinity.
By Demetra Edwards • May 10, 2021 -
Create true workplace diversity
A data-driven approach to DEI supports real diversity
Improve diversity and inclusion with an in-depth approach to making people of color, women and other marginalized groups feel good about where they work. Learn how data can help.
By Pam Baker • May 10, 2021 -
WalkMe digital adoption platform eases application overload
As companies invest in more enterprise applications, digital adoption platforms like WalkMe can both help employees manage the overload and companies drive usage.
By Jim O'Donnell • May 10, 2021 -
Internet Protocol (IP)
The Internet Protocol (IP) is the method or protocol by which data is sent from one computer to another on the internet.
By Sean Michael Kerner • May 10, 2021 -
Employees revolt after CEO’s op-ed about hybrid workplaces
In an essay, Catherine Merrill, CEO of Washingtonian Media Inc., argued against hybrid workplaces, drawing a strong reaction from employees and HR analysts.
By Patrick Thibodeau • May 7, 2021 -
SAP-NHL Coaching Insights app enhances real-time game data
A new version of the Coaching Insights app, a joint SAP-NHL effort, includes features that provide coaches with in-game analysis of player and game data.
By Jim O'Donnell • May 7, 2021 -
Microsoft, Zoom gain UCaaS market share
Business use of video conferencing during the pandemic caused a spike in UCaaS market growth in 2020. Analysts predict growth to continue at 20% as people return to work.
By Maxim Tamarov • May 7, 2021 -
Expert Advice
Do you need to manage QoS when deploying VoIP over LAN?
QoS is an essential component of VoIP over LAN; modern network devices make it easy to implement.
By Kevin Tolly • May 7, 2021 -
VA’s lack of diversity in management called out in hearing
U.S. Dept. of Veterans Affairs faces criticism over its lack of diversity in senior management, where white workers are more likely to gain management roles than Black workers.
By Patrick Thibodeau • May 6, 2021 -
E-commerce firm Radial taps Presidio for VDI cloud migration
As the pandemic sparked a surge in e-commerce demand, Radial needed to expand its capabilities. Learn how Presidio helped Radial with a VDI cloud migration to VMware Cloud on AWS.
By Esther Shein • May 5, 2021 -
Microsoft focuses on reading skills in Teams for Education
The latest Microsoft Teams for Education features will hone student reading skills, let teachers set up assignment groups and centralize student calendars
By Mike Gleason • May 5, 2021 -
Expert Advice
How to define contact center technology requirements
Whether launching a new contact center or updating an existing one, CX leaders must evaluate their contact center technology requirements before selecting a provider.
By Robin Gareiss • May 5, 2021 -
Warren Buffett urged to take DEI strategy leadership role
Berkshire Hathaway is being urged to take an industry leadership role by publishing its diversity, equity and inclusion strategy and data. So far, it has declined to do so.
By Patrick Thibodeau • May 5, 2021