Enterprise Software: Page

Will video fatigue drive users back to voice calls?

The strain of being on camera all day is beginning to make its mark. Companies are reevaluating the role telephony may play as workers return to the office.

By Jon Arnold • May 4, 2021

Pegasystems to release Process AI amid hyperautomation surge

Pegasystems will add intelligent automation features to its Pega Platform that apply event stream processing, machine learning and natural language processing to business actions.

By Shaun Sutner • May 4, 2021

Pegasystems enhances customer service, CX workflows

Pegasystems users get access to long-awaited Process Fabric automation tool, as well as new vertical-specific customer service tools and AI for interactive voice response.

By Don Fluckinger • May 4, 2021

spectrum efficiency

Spectrum efficiency describes the amount of data transmitted over a given spectrum or bandwidth with minimum transmission errors.

By TechTarget Contributor • May 3, 2021

Celonis process mining aids Hager’s S/4HANA journey

A successful SAP S/4HANA migration depends on companies fully understanding business processes. Here's how the Hager Group uses Celonis process mining to analyze and optimize processes.

By Jim O'Donnell • May 3, 2021

VoIP phone

A VoIP phone is a hardware- or software-based telephone designed to use voice over Internet Protocol (VoIP) technology to send and receive phone calls over an IP network.

By Wesley Chai, TechTarget Contributor • May 3, 2021

Federal telework may be poised to take off

The post-pandemic future of federal telework will be up to President Biden's administration, but employee interest in it is high and job satisfaction is up.

By Patrick Thibodeau • April 30, 2021

Samsung releases 2 lightweight laptops

The Galaxy Book Pro and Galaxy Book Pro 360 pair with other Samsung devices and start at $1,000 and $1,200, respectively. The 13-inch Book Pro weighs less than 2 pounds.

By Maxim Tamarov • April 30, 2021

Apple iOS 14.5 App Tracking Transparency rewires martech

If your business strategy fully relied on iOS tracking for survival, your company was probably in trouble before 14.5 came out this week, marketing experts say.

By Don Fluckinger • April 30, 2021

Guide to digital badges for the workplace

Digital badges are becoming more common in the workplace. Here's how they can help HR during the hiring process and why some industry leaders have doubts.

By Mary K. Pratt • April 30, 2021

supply chain security

Supply chain security is the part of supply chain management that focuses on the risk management of external suppliers, vendors, logistics and transportation.

By Sarah Lewis, Gavin Wright • April 30, 2021

How companies can lessen employees’ virtual meeting fatigue

As employees face uninterrupted screen and video meeting time, their risk of ill health and burnout increases. Here's a look at how employers can help.

By Michael Rucker • April 29, 2021

Acumatica ERP upgrade built around customer needs

Acumatica 2021 R1, the latest version of the SaaS ERP, includes CRM and industry-specific enhancements inspired by close customer engagement.

By Jim O'Donnell • April 29, 2021

Enterprise AR a vital component of Microsoft’s UC strategy

Enterprise AR is ready for prime time as organizations look for ways to make their remote meetings more productive by combining physical and virtual spaces.

By Reda Chouffani • April 29, 2021

EEOC deals with thorny COVID-19 vaccine issues

At a hearing, the U.S. Equal Employment Opportunity Commission assessed COVID-19's impact on people of color and women, as well as workplace vaccination issues.

By Patrick Thibodeau • April 28, 2021

New iPhone privacy settings to hurt small business bottom lines

Small businesses said revenue could drop by as much as 30% because of recent changes Apple made in the iPhone privacy settings. Companies worry they won't reach customers online.

By Maxim Tamarov • April 28, 2021

A buyer’s guide to S/4HANA Cloud extended edition (EX)

S/4HANA Cloud EX offers much of the multi-tenant version's simplicity and standardization but with much greater environment control. Learn more to see if it's a good fit for your company.

By James Kofalt • April 28, 2021

alert fatigue

Alert fatigue, also called alarm fatigue, is an instance where an overwhelming number of alerts causes an individual to become desensitized to them.

By Alexander Gillis • April 28, 2021

8x8 pushes work collaboration through a browser

8x8 said offering its Work apps through browsers helps companies prepare for the hybrid workplace by allowing workers to use the devices at hand to collaborate.

By Mike Gleason • April 28, 2021

5 best practices for a Microsoft Teams telephony migration

When planning a migration to Microsoft Teams telephony, organizations should follow five key best practices that address technical requirements and end-user adoption.

By Katherine Finnell • April 28, 2021

Box Shield adds enterprise content security features

Box Inc. adds security features for information governance to prevent unintended oversharing of sensitive information and intellectual property in the remote work era.

By Don Fluckinger • April 27, 2021

Zoom Immersive View fosters worker togetherness

Zoom's Immersive Mode places as many as 25 meeting participants in the same virtual location. The feature reflects the direction of video conferencing platforms.

By Mike Gleason • April 27, 2021

Adobe Commerce users get AI search for sites

Adobe Commerce adds AI live search, product recommendations tuned for B2B organizations and digital signatures.

By Don Fluckinger • April 27, 2021

SMB HR market heats up with Paycor IPO, Jobvite acquisitions

The HR SMB market is seeing activity, with Paycor planning to file an IPO and Jobvite acquiring two firms that may help it better compete in this market.

By Patrick Thibodeau • April 26, 2021

Rejecting hybrid work will cost employers, survey finds

Employees may rush to the exits post-pandemic, and many will want a hybrid work option. If employers want people back in the office full-time, they have to pay them more.

By Patrick Thibodeau • April 23, 2021