Enterprise Software: Page

Ricoh’s HR chief considers the future and the hybrid workplace

Donna Venable, executive vice president of HR at Ricoh U.S., is considering how the pandemic is reshaping the idea of a hybrid workplace, and how it affects recruiting.

By Patrick Thibodeau • April 23, 2021

Business practices that could ease meeting fatigue

Researchers say breaks between meetings and team-building activities that give employees a sense of belonging help combat fatigue in the hybrid workplace.

By Mike Gleason • April 22, 2021

30 easy ways to help employees manage stress

Companies can go beyond wellness programs with these strategies, which range from easy ideas to more long-term solutions for helping employees manage stress.

By Molly Driscoll • April 22, 2021

Apple takes its M1 chip to the iMac, iPad Pro

The proprietary Apple silicon allows for an iPad Pro and an ultra-thin iMac with faster processing and graphics than previous models. The new products will ship next month.

By Maxim Tamarov • April 21, 2021

Hyland gets digital asset management tech with Nuxeo buy

By acquiring a smaller competitor's digital asset management platform, Hyland looks to build on its 2020 purchase of Alfresco, another cloud-native content management vendor.

By Shaun Sutner • April 21, 2021

Shift to HR shared services could save Connecticut millions

By consolidating 17 separate HR operations into one shared service, Connecticut expects to save significantly on costs, most of it in personnel reductions through retirements.

By Patrick Thibodeau • April 21, 2021

VMware launches Anywhere Workspace to secure remote workers

Anywhere Workspace is an integrated product bundle that includes Workspace One, the VMware secure access service edge architecture and the Carbon Black endpoint security tool.

By Maxim Tamarov • April 21, 2021

Microsoft Teams partners extend phone system capabilities

While the Microsoft Teams phone system can meet most needs for organizations, connecting Teams to third-party partners can provide additional features, resiliency and support.

By Katherine Finnell • April 21, 2021

Salesforce Service Cloud to add features, partners

Salesforce will announce partnerships this fall to connect new telephony providers to Service Cloud as contact centers reconfigure their teams for post-COVID-19 work.

By Don Fluckinger • April 21, 2021

RingCentral plays catch-up with latest video features

RingCentral has introduced overlay and video background features to its video-conferencing product. Soon, the company will add breakout rooms, a highly requested feature.

By Mike Gleason • April 20, 2021

Zoom bolsters platform play with App Fund

Zoom will invest $100 million in third-party developers to augment its app store. The company hopes new apps can differentiate it in the market, experts said.

By Mike Gleason • April 20, 2021

Ultimate guide to team collaboration platforms

This in-depth team collaboration platform guide examines how to create a virtual environment that promotes secure user engagement, productivity and innovation.

By Sandra Gittlen • April 20, 2021

Face mask detection a newcomer to employee surveillance

Face mask detection has emerged as another form of employee surveillance technology, and its adoption may be helped indirectly by the potential of COVID-19 workplace regulations.

By Patrick Thibodeau • April 19, 2021

Unified communications managed services evolve amid pandemic

Service-level agreements, management layers, incident tracking and governance are all part of the evolving cloud communications service provider business model.

By John Moore • April 19, 2021

Salesforce Digital 360 for Industries adds developer tools

Salesforce Digital 360 for Industries releases developer tools, templates and guides for users to build e-commerce storefronts, webpages and portals on its vertical-specific clouds.

By Don Fluckinger • April 19, 2021

How to deploy configuration profiles on iOS 14 and later

While mobile IT admins can deploy iOS configuration profiles manually or ask users to handle that task, they should learn how to handle mass profile deployments as well.

By Peter van der Woude • April 16, 2021

Guide for WVD pricing with Microsoft Azure

Organizations that want to deploy WVD and Azure should go beyond Microsoft's estimates for pricing and learn the total cost of ownership for these services and resources.

By Jo Harder • April 16, 2021

Chip shortage driving up PC prices, wait times

Businesses pay more for PCs and find it difficult to replace aging ones as the ongoing chip shortage leaves computer makers scrambling for components.

By Maxim Tamarov • April 15, 2021

Top 8 warehouse management systems to research

Efficient warehouses are key to customer satisfaction. Learn about some of the top warehouse management systems, including some of their benefits and drawbacks.

By Linda Rosencrance • April 15, 2021

Overview of 4 types of warehouse management systems

Modern companies need to create efficient warehouses, and understanding which type of warehouse system to choose is key to that. Here's a look at four types and how they can help.

By Linda Rosencrance • April 14, 2021

SAP forms financial services partnership with Dediq

SAP and financial industry investment firm Dediq are forming a new business unit to develop applications that help banks and insurance firms with changing processes.

By Jim O'Donnell • April 14, 2021

DEI tools arrive at critical time for HR

Employers are being held accountable for meeting diversity, equity and inclusion goals, especially executives. HR vendors are responding with new tools, including ADP.

By Patrick Thibodeau • April 14, 2021

OpenText releases Cloud Editions content services updates

OpenText CE 21.2 includes federated document compliance that extends to Microsoft Office 365, along with a revamped content services platform and other feature releases.

By Don Fluckinger • April 14, 2021

Microsoft’s Nuance buy enriches call center, security products

Analysts expect Microsoft to integrate Nuance voice technology with a wide range of Microsoft products, including Teams and Dynamics 365.

By Mike Gleason • April 13, 2021

What is voicemail and how does it work?

Voicemail capabilities have evolved since the early days of answering machines. Learn what voicemail is and how features have advanced as the technology became digital.

By Carrie Goetz • April 13, 2021