Enterprise Software: Page

Email marketing tools sustain old channel with personalization

Email is so 1990s. Yet as a marketing communications channel, it thrives into the 2020s with an assist from personalization technology and customer data platforms.

By Don Fluckinger • Feb. 16, 2021

VMware Horizon sizing guide for Windows 10 environments

When an organization needs to deploy a VMware Horizon VDI environment with Windows 10 desktops, it must plan for and consider a massive range of factors.

By Marius Sandbu • Feb. 16, 2021

Microsoft cuts Surface Duo’s price to $1,000

Microsoft has slashed the price of its dual-screen Surface Duo phone. Experts said the device, which is focused on office work, failed to connect with consumers.

By Mike Gleason • Feb. 12, 2021

Addressing remote video conferencing security issues

Many organizations have implemented video conferencing security policies that mandate passwords and waiting rooms. But keeping meetings secure focuses on more than just access.

By Katherine Finnell • Feb. 12, 2021

Digitizing the supply chain requires standards to succeed

In this Q&A, Vector's Brian Belcher discusses why interest in digitizing the supply chain has soared recently and why standards are needed for wider use of digital technologies.

By Jim O'Donnell • Feb. 12, 2021

Google adds alias email addresses to Gmail search

Google has added to Gmail the ability to search all of a person's email addresses. The more comprehensive search results make it easier to find emails within inboxes.

By Mike Gleason • Feb. 12, 2021

News briefs: Reddit doubles valuation to $6 billion

Reddit will expand into international markets after raising $250 million. It also announced plans to double its staff size and invest in video and advertising.

By Maxim Tamarov • Feb. 12, 2021

How to craft an effective multichannel marketing strategy

Multichannel marketing strategies enable a company to reach target audiences on their preferred channels, as well as provide a competitive edge compared to other businesses.

By Griffin LaFleur • Feb. 12, 2021

Salesforce’s remote work hiring strategy raises questions

Salesforce says its remote work hiring, or work-from-anywhere, model will improve its diversity and hiring goals. Hiring in inexpensive areas may be critical, according to experts.

By Patrick Thibodeau • Feb. 12, 2021

Ionic Capacitor emerging as successor to Cordova

The Ionic Capacitor mobile development framework helps enterprise developers build apps using standard web technology so they can tune their custom web apps for mobile devices.

By Darryl Taft • Feb. 11, 2021

The pros and cons of custom home collaboration devices

Home collaboration devices can help employees remain more productive. But make sure to carefully consider the drawbacks before buying dedicated hardware.

By Andrew Froehlich • Feb. 11, 2021

Citrix launches well-being microapps for Workspace

Citrix will help companies measure employee wellness with simple programs that can take surveys and distribute health and corporate news.

By Mike Gleason • Feb. 10, 2021

Oracle CX updates focus on loyalty tech, B2B selling, service

Oracle releases Fusion Cloud Customer Experience suite updates that include tools for B2B selling, B2B customer service and loyalty programs connected to Oracle CDP data.

By Don Fluckinger • Feb. 10, 2021

Kinaxis fuels Technicolor’s supply chain digital transformation

Technicolor Connected Home digitally transformed its manual supply chain operations with the Kinaxis supply chain platform, resulting in improved forecasting ability.

By Jim O'Donnell • Feb. 10, 2021

Microsoft to drop Edge Legacy from upcoming Windows update

Microsoft is doing some spring cleaning with its Edge browser. The April Windows update will uninstall Edge Legacy and replace it with the new, Chromium-based Edge.

By Mike Gleason • Feb. 9, 2021

Employee activism gives life to tech union organizing

A rise in tech union organizing is linked to the rise in employee activism, according to experts. They also believe the climate for union activity is changing.

By Patrick Thibodeau • Feb. 9, 2021

4 tips for effectively handling emails in a call center

New service channels emerge, but email remains a popular way for customers to contact businesses. Call centers should use the proper email management software and strategies.

By Fancy Mills • Feb. 9, 2021

Adobe releases headless commerce developer tools

At its developer conference, Adobe debuts Experience Manager features to enable faster headless e-commerce deployments and GraphQL functionality for content personalization.

By Don Fluckinger • Feb. 8, 2021

Choose a Windows Virtual Desktop managed service provider

Windows Virtual Desktop can present numerous management and deployment challenges for IT admins, so organizations may want to outsource these processes to a WVD MSP.

By Brien Posey • Feb. 8, 2021

WebRTC standard designation highlights technology’s evolution

The WebRTC standard is official. Learn how the technology evolved beyond facilitating embedded video communications and the future of the standard.

By Tsahi Levent-Levi • Feb. 5, 2021

Microsoft unveils employee experience platform Viva

Viva will offer Microsoft customers an employee experience platform that uses analytics and an intranet service to boost employee engagement and productivity.

By Maxim Tamarov • Feb. 5, 2021

Vaccine supply chain needs Starbucks -- not stadium -- model

In this Q&A, Sylvie Thompson makes the case for small, localized distribution at places like Starbucks for COVID-19 vaccine distribution.

By Jim O'Donnell • Feb. 5, 2021

4 ways to optimize Microsoft Teams performance

Microsoft Teams has become a fundamental app for many companies. It's important to optimize Microsoft Teams performance to ensure users are getting the access they need.

By Reda Chouffani • Feb. 5, 2021

Top 5 warehouse technology trends for 2021

Effective warehouse management has become even more critical. Learn which technologies are most important to creating efficiency and gaining a competitive edge.

By Linda Rosencrance • Feb. 5, 2021

Cheaper 5G phones may spark global smartphone sales rebound

After a down 2020, global smartphone sales will bounce back this year. Gartner expects 11% growth in 2021, with cheaper 5G phones giving shoppers incentive to buy.

By Mike Gleason • Feb. 4, 2021