Enterprise Software: Page

CES debates the future of remote work trends

CES usually has a firm grasp on future technology trends, but when it comes to remote work, the road ahead seems unclear.

By Patrick Thibodeau • Jan. 19, 2021

Will Windows 10 be the last Windows OS?

It's difficult to say whether Windows 10 will be the final version of the Windows OS, but a look at Microsoft's history and approach to OSes may shed some light on the situation.

By Gary Olsen • Jan. 15, 2021

How is remote work affecting enterprise telephony?

Enterprise telephony is on the decline as remote and home-based workers lack access to enterprise phone systems or seek alternative modes of communication.

By Jon Arnold • Jan. 15, 2021

Samsung lowers the price of Galaxy phones with S21 line

Samsung has dropped the starting price of its latest Galaxy phones by 20%. The S21 line will start at $800 when it goes on sale Jan. 29. Other models will cost $1,000 and $1,200.

By Mike Gleason • Jan. 15, 2021

Capitol riots spark e-commerce terms of service enforcement

Shopify, Salesforce and Google take action in wake of Capitol riots, as adware and customer experience platforms play an uncomfortable role in political events and discourse.

By Don Fluckinger • Jan. 14, 2021

Workday adds vaccine management for 45M to its platform

COVID-19 vaccine management is getting the attention of HR vendors. Workday announced its vaccine tool, which integrates with the platform's core HR data.

By Patrick Thibodeau • Jan. 14, 2021

Big Tech’s uneasy balance of capitalism, censorship

Big tech companies' enforcement of acceptable use policies following Capitol riots is questioned, as some say First Amendment rights to free speech should extend to social networks.

By Shaun Sutner, Chris Kanaracus, Makenzie Holland and Maxim Tamarov • Jan. 14, 2021

Qualcomm to buy Nuvia for $1.4 billion

Qualcomm's $1.4 billion acquisition of Nuvia would bring a top-notch silicon design team to the mobile chipmaker. Qualcomm did not say when it expects to close the deal.

By Mike Gleason • Jan. 14, 2021

ERP alternatives poised to take the stage in 2021

The momentum for companies to adopt cloud-first and industry-specific ERP systems has created an opening for alternative ERP companies.

By Jim O'Donnell • Jan. 14, 2021

Democrats push for AI bias testing

Lawmakers in states and Congress are showing increasing interest in guarding against AI bias. Legislation in California and New York City seeks system audits.

By Patrick Thibodeau • Jan. 14, 2021

IFS Field Service Management software: Overview, pros, cons

IFS FSM software is meant to manage field staff and assets. Learn about its advantages and disadvantages and whether your company should put it on a vendor shortlist.

By Linda Rosencrance • Jan. 13, 2021

National Retail Federation tackles political unrest, COVID-19

Retailers at NRF discuss COVID-19 operations and how they changed retail forever. Also: the technologies that keep customer experience consistent during supply-chain disruptions.

By Don Fluckinger • Jan. 13, 2021

CES: Laptops sport designs friendly for remote workers

Top PC manufacturers Dell, HP and Lenovo emphasized at-home flexibility in their CES laptop announcements. Remote work has driven the need to be productive anywhere.

By Mike Gleason • Jan. 13, 2021

High phone prices driving consumers to the used phone market

High-priced phones from Apple and Samsung have energized the used phone market, experts said. A $1,000-plus price tag leads many to reconsider the value of a new phone.

By Mike Gleason • Jan. 12, 2021

Digital vaccine certificate looms as HR’s next problem

HR departments may want electronic proof of an employee's COVID-19 vaccination, but it's unclear when digital vaccine certificates will be ready.

By Patrick Thibodeau • Jan. 12, 2021

What key stakeholders are vital to ERP requirements analysis?

The right stakeholders are critical to choosing and buying the right ERP system. Here's a look at some of those key stakeholders and why they're so important.

By Eric St-Jean • Jan. 12, 2021

SAP Commerce Cloud dresses up digital storefronts

SAP Commerce Cloud is designed to help companies launch digital commerce sites, which may be useful for large enterprises and digital commerce sites with complex processes.

By Jim O'Donnell • Jan. 12, 2021

Pegasystems acquires Qurious.io for Pega Customer Service

Pegasystems acquires Qurious.io for its customer service-oriented AI, natural language processing and self-service automation tools.

By Don Fluckinger • Jan. 12, 2021

What does ‘bring your own carrier’ mean for UCaaS platforms?

Migrating to UCaaS doesn't always mean an organization can keep its PSTN or SIP carrier. But some providers are taking a 'bring you own carrier' approach to offer more flexibility.

By Andrew Froehlich • Jan. 11, 2021

Salesforce Ventures tops $3 billion invested

Salesforce Ventures continues to invest heavily in partners to help build out its platform as the pandemic evolves customer needs. Q&A with managing partner Matt Garratt.

By Don Fluckinger • Jan. 11, 2021

Compare Android Enterprise vs. Android Device Administrator

In most cases, Android Enterprise will serve for organizations' Android management needs, but IT admins should understand how Android Device Admin fits into the picture.

By Peter van der Woude • Jan. 11, 2021

Microsoft slow to fulfill request for more Teams channel control

Microsoft won't prioritize a feature that would let Teams users move channels between groups, despite tens of thousands of requests. Users have asked for the capability since 2016.

By Maxim Tamarov • Jan. 8, 2021

Ensure phone system compliance with 911 regulations

In this roundup of UC blogs, analysts discuss phone system compliance with 911 regulations, Pexip's private cloud video platform and the growth of intelligent assistants.

By Katherine Finnell • Jan. 8, 2021

Capitol insurrection leads to job loss, search for participants

Employers interested in whether their employees took part in the U.S. Capitol insurrection and stormed the building may want to proceed with caution, legal and HR experts said.

By Patrick Thibodeau • Jan. 7, 2021

Twitter, Facebook bounce President Trump from their platforms

Twitter has permanently suspended President Trump's account. Facebook has banned the president until the end of his term and possibly beyond.

By Mike Gleason • Jan. 7, 2021