Enterprise Software: Page

The move to UC 3.0 and what it means for businesses

Tony McQueen makes the case for why companies should consider implementing UC 3.0, such as improved integration, easier for remote employees to use and more.

By Tony McQueen • Aug. 7, 2020

SAP S/4HANA Cloud interest increasing

In this Q&A, Jan Gilg, president of SAP S/4HANA, discusses the current state of S/4HANA Cloud and how interest in the SaaS version of SAP's ERP has grown during the pandemic.

By Jim O'Donnell • Aug. 7, 2020

4 ways HR and IT can collaborate on employee experience

The COVID-19 pandemic is causing new issues for workers across industries. Here's how HR and IT can collaborate on creating a better employee experience.

By Rachel Meltzer • Aug. 7, 2020

Using Task Manager to monitor memory usage in Windows 10

With the Windows 10 Task Manager, desktop admins can monitor memory usage across the desktop to identify the source of any performance issues and terminate it.

By Gary Olsen • Aug. 7, 2020

Cloud empowers remote work during pandemic and beyond

A cloud-based remote work strategy enabled organizations like Priceline, TD Ameritrade and Walden University to support employee communications and maintain business continuity.

By Katherine Finnell • Aug. 6, 2020

Digital adoption platforms can improve employee experience

DAPs guide employees through new systems and offer tips on workflow best practices. Turnover and onboarding challenges drove demand for DAPs before COVID-19 raised the urgency.

By Tony Kontzer • Aug. 6, 2020

How to build a world-class customer experience system

Megan Burns highlights the first four building blocks necessary for building a customer experience -- core journeys, criteria, blueprints and safety nets -- in this first article of a two-part series.

By Megan Burns • Aug. 5, 2020

Penn State graduates from legacy ERP to SAP S/4HANA

Penn State University recently completed a greenfield SAP S/4HANA implementation to replace an old COBOL-based system with a modern, transformative ERP.

By Jim O'Donnell • Aug. 5, 2020

SIP phones support coming to Microsoft Teams

Microsoft plans to add SIP phone support to Teams next year. The move will significantly increase the phone options for enterprises using the cloud-based collaboration service.

By Antone Gonsalves • Aug. 5, 2020

Cloud-based UC adoption skyrockets amid pandemic response

Many organizations are considering cloud-based UC after their on-premises communications infrastructure failed to adequately support remote workers during the pandemic.

By Katherine Finnell • Aug. 5, 2020

Microsoft puts Universal Print in preview

Microsoft says cloud-based Universal Print simplifies printer management by replacing on-premises infrastructure. The service is available through 365 on Windows 10 devices.

By Mike Gleason • Aug. 3, 2020

Adobe AI-based Predictive Audiences added to Marketo Engage

Adobe adds Predictive Audiences to Marketo Engage. The personalization tool is geared for users who manage marketing messaging to live and online event attendees.

By Don Fluckinger • Aug. 3, 2020

Key strategies to build and monitor customer loyalty and trust

Businesses can't immediately expect trust from customers. It requires a lot of effort to build and eventually gain customer loyalty, especially during a pandemic.

By Andrew Froehlich • Aug. 3, 2020

8 electronic signature best practices to build in to your workflow

Some tips to think about when creating an e-signing process include cataloging documents requiring signatures, building user stories and determining necessary software features.

By Jonathan Bordoli • July 31, 2020

Develop an effective unified communications security plan

A complete unified communications security plan requires an understanding of threats to UC systems, how to mitigate them and how to proactively address long-term security needs.

By Kevin Tolly • July 31, 2020

ASUG/DSAG members like S/4HANA, but implementations still lag

S/4HANA is viewed positively by most SAP customers, according to a new survey of ASUG and DSAG members, but complexity of an S/4HANA move may be delaying implementation projects.

By Jim O'Donnell • July 31, 2020

How to fix a Windows 10 boot loop

A Windows reboot loop is a vicious and frustrating cycle, but there are ways you can fix a Windows 10 boot loop problem, including booting in Safe Mode.

By Serdar Yegulalp • July 31, 2020

Use Qualtrics surveys to boost employee engagement

SAP Qualtrics surveys may help uncover workforce sentiment so business and HR leaders can act on it and help improve employee engagement. Learn what that entails.

By Christine Campbell • July 31, 2020

Cloud ERP implementation answers need for speed and agility

As demand accelerates for greater speed, flexibility and efficiency in collecting, managing and analyzing corporatewide data, ERP migration to the cloud is paying dividends.

By Linda Rosencrance • July 31, 2020

Learn native Windows 10 virtual memory management methods

With the variety of local techniques for managing Windows 10 virtual memory, desktop administrators can address numerous performance issues on end-user machines.

By Gary Olsen • July 31, 2020

Future-proof your UC strategy with these 3 best practices

Future-proofing UC can be difficult, as technology evolves and employee needs change. Learn three best practices to consider before investing in a UC deployment.

By Jon Arnold • July 31, 2020

Congress explores pros, cons of remote work trends

Remote work trends in the private sector are getting fresh attention from U.S. lawmakers. Two hearings last week looked at aspects of this shift to flexible and full-time remote work.

By Patrick Thibodeau • July 30, 2020

Yammer redesign includes tighter Microsoft Teams integration

The Yammer redesign underscores Microsoft's renewed commitment to the social networking app after years of speculation that it would discontinue the product and focus on Teams.

By Jonathan Dame • July 30, 2020

How to enable Hyper-V on Windows 10 for a lab environment

While there are several ways to test new updates on virtual machines, Hyper-V enables desktop administrators to add multiple VMs to a single desktop and run tests.

By Gary Olsen • July 30, 2020

How to measure employee experience and satisfaction

Employee surveys are a must-have, but you can find employee experience metrics in all sorts of places -- some right under your nose. Here are the best places to look.

By Eric St-Jean • July 30, 2020