Enterprise Software: Page

ADP starts reopening offices, stays firm on HCM plans

In an earnings call, ADP CEO said the company will manage the COVID-19 pandemic just like it has previous crises. It will take the long view and maintain its HCM investment.

By Patrick Thibodeau • July 29, 2020

Enterprise Connect 2020 focuses on new UC priorities

Organizations need advice on changing collaboration needs and pandemic-related remote work. A virtual Enterprise Connect 2020 will address a new world of enterprise communications.

By Katherine Finnell • July 29, 2020

Learn the top 8 most useful Microsoft Teams tips and tricks

Enhance employee collaboration and workflow with these eight Microsoft Teams tips and tricks, including productivity-boosting app integrations and guest access for external users.

By Reda Chouffani • July 29, 2020

Combat event fatigue with a virtual event marketing strategy

Virtual events can be a great way to generate leads and improve customer retention -- but only when done right. Here are some ways that marketers can host a successful online event.

By Erica Mixon • July 29, 2020

Oracle CX head Rob Tarkoff: Acquisition integrations complete

The executive vice president of CX and Oracle Data Cloud discusses how acquired technologies have been fully integrated into Oracle's customer experience SaaS application stack.

By Don Fluckinger • July 29, 2020

10 types of biases that affect customer data analysis

Analytics can help businesses make data-driven decisions, but common cognitive biases can skew how organizations interpret the information and CX.

By Demetra Edwards, Scott Robinson • July 29, 2020

What the CCPA means for content security

Now that the CCPA is in full effect, businesses must adjust their processes to better protect content. Organizations should prioritize security to avoid fines.

By Laurence Hart • July 28, 2020

Simplify employee and customer experiences to adapt and grow

Ricardo Saltz Gulko breaks down how organizations can focus on improving employee and customer experience by simplifying complex processes.

By Ricardo Saltz Gulko, Guest Contributor • July 28, 2020

What’s next for SuccessFactors HR after Qualtrics IPO?

After it acquired Qualtrics, SAP said the experience management software company would be core to its SuccessFactors HR strategy. Then SAP decided to spin it out in an IPO.

By Patrick Thibodeau • July 28, 2020

Layoffs narrow gender pay gap, but equity battle continues

The gender pay equity gap improved a little in the second quarter, but the results stem from recent layoffs, especially among women in hospitality and retail industries.

By Patrick Thibodeau • July 27, 2020

A look at contact center technology and support costs

With so many technology options available to contact centers, per-agent spending can vary greatly. It's up to businesses to figure out what technology matters most to them.

By Robin Gareiss • July 27, 2020

6 Group Policy best practices for Windows 10 admins

Group policies are a central component of Windows 10 configuration. Here are six best practices that can simplify Group Policy management for Windows 10.

By Brien Posey • July 27, 2020

Microsoft contemplates new DaaS product, ‘Cloud PC’

Unexpected consumption costs mar companies' adoption of the cloud. The reported Microsoft Cloud PC, with per-user pricing, could ease that issue.

By Mike Gleason • July 27, 2020

SAP floats Qualtrics IPO 2 years after acquisition

SAP's decision to spin off Qualtrics in an IPO will likely benefit both companies, analysts said.

By Jim O'Donnell, Don Fluckinger • July 27, 2020

Microsoft Teams walkie-talkie launches for frontline workers

Microsoft Teams can now turn your smartphone into a walkie-walkie. The feature recently launched in public preview on Android mobile devices.

By Jonathan Dame • July 24, 2020

How can mobile app virtualization improve BYOD app access?

Mobile app virtualization isn't a new technology, but the latest generations of smartphones have made this technology more viable for everyday use for enterprise mobile users.

By Reda Chouffani • July 24, 2020

How IT admins can use PowerShell to monitor CPU usage

IT administrators that are familiar with PowerShell can use certain scripts to monitor CPU performance on desktops to determine the root cause of desktop performance issues.

By Dan Franciscus • July 24, 2020

Microsoft powers up return-to-work apps

COVID-19-related return-to-work apps are getting the attention of Microsoft, which has released the app built on its Power Platform to help manage people and facilities.

By Patrick Thibodeau • July 24, 2020

New Microsoft Lists tracks info in 365 productivity suite

Microsoft Lists, launching in July, is intended to help organizations store and track selected information from 365. Lists will come with the productivity suite.

By Mike Gleason • July 23, 2020

SAP and IBM deepen partnership to boost digital transformation

SAP and IBM are enhancing their longstanding partnership by teaming up to help companies develop industry-specific applications on SAP Industry Cloud and move to S/4HANA.

By Jim O'Donnell • July 23, 2020

G Suite users glad to finally get unified collaboration interface

Google has added team project channels and video conferencing to the G Suite app Gmail. The move provides G Suite with its first unified interface for collaboration.

By Jonathan Dame • July 23, 2020

Tech virtual conferences plagued by problems, boredom

Tech vendors staging virtual events during the pandemic have stumbled in trying to reproduce the in-person conference experience. Some have succeeded.

By Shaun Sutner • July 23, 2020

10 cloud ERP implementation challenges during COVID-19

A new cloud ERP system can help your company create digital transformation and find new opportunities. But first, you must address implementation challenges.

By Eric St-Jean • July 23, 2020

Top 5 enterprise Linux distributions to consider adopting

While Linux distributions all serve a similar purpose in the enterprise, organizations should still familiarize themselves with the different distributions to find the best fit.

By Robert Sheldon • July 22, 2020

Boost workplace health and safety against COVID-19

In a post-pandemic world, a return-to-office strategy is not complete without detailed attention to workplace safety. Here are some HR software tools that may help.

By Eric St-Jean • July 22, 2020