Enterprise Software: Page

What IT pros should know about Windows 10 reserved storage

With the release of Windows 10 version 1903 comes a new feature called reserved storage. Here's what IT pros should know about navigating and managing this new component.

By Brien Posey • July 1, 2019

IAM market evolves, but at a cost

At a recent security and identity conference, attendees discussed the IAM market in clear terms: Shiny new features might be cool, but practicality reigns.

By Jesse Scardina • July 1, 2019

Explore options for VDI disaster recovery

Every VDI deployment should have a disaster recovery plan that doesn't break the bank. Explore some ways to implement VDI disaster recovery in an organization.

By Stuart Burns • July 1, 2019

The role of blockchain in information governance

While blockchain got its start as the foundation for different cryptocurrencies, it can also be beneficial in content management. Here's how it works.

By Laurence Hart • July 1, 2019

Teradici unveiled “PCoIP Ultra.” How is it different from PCoIP and where does it fit in the market?

Teradici have evolved a lot in the last few years, but as in the past, they have an emphasis on high-end use cases. Now they’re bringing in support for H.264, and NVIDIA hardware encoding, too.

By Rachel Berry • July 1, 2019

Identity access management at a crossroads

In this Q&A, Ping Identity CEO Andre Durand explains why identity management is being subsumed by security and how AI and automation will modernize identity management systems.

By Jesse Scardina • June 28, 2019

Verizon to resell Zoom video conferencing to businesses

Verizon has struck a deal to resell Zoom video conferencing to small and midsize businesses. The telecommunications firm will target the enterprise market with Cisco Webex.

By Jonathan Dame • June 28, 2019

Hybrid identity management could be a method to the madness

IT departments planning to undergo a hybrid cloud migration need to think through how they're going to provide flexible and secure identity and access management to employees.

By Jesse Scardina • June 28, 2019

How AI in the workplace is changing ERP systems

As AI becomes more embedded in workplace processes and bots, it will learn on the job and eventually become more independent, leading to more autonomous ERP systems.

By Owen Pettiford • June 28, 2019

How companies are using social media for learning and development

Employees aren't just wasting time on social media. Some are learning the career skills that will take them to the next level. Here's why that matters to your organization.

By Albert McKeon • June 28, 2019

Verizon CX boss: Bots slash costs, but humans build brand loyalty

CX automation can build speed and process efficiency. But, a Verizon consumer survey reveals, brands that continue staffing call centers with humans build better relationships.

By Don Fluckinger • June 27, 2019

5 steps for digital workplace transformation

Organizations each have their own challenges in a digital workplace transformation. Here are five tips for a smooth transition toward that digital experience.

By Geoffrey Bock • June 27, 2019

8x8 Contact Center launches as a stand-alone CCaaS offering

8x8 Contact Center is a stand-alone, cloud-based contact-center-as-a-service offering, aimed at organizations that feel restricted by legacy contact center infrastructure.

By Sabrina Polin • June 27, 2019

User buy-in crucial when migrating from Slack to Microsoft Teams

For organizations using Microsoft 365, migrating from Slack to Microsoft Teams can better support employee workflows. But a migration requires more than mandating users to switch.

By Micah Levine • June 27, 2019

An HR-IT working group can coordinate HR tech plans for LOBs

With this five-step process, a four-person team of people who know both HR and IT can help ensure that technology meets the needs of every line of business in your company.

By Barry Wilderman • June 27, 2019

Maximize huddle room technology with collaboration metrics

Organizations should use collaboration metrics with their huddle room technology to measure employee productivity and the effectiveness of collaboration technologies.

By Jon Arnold • June 27, 2019

Employers turn to internal candidates to fill open positions

Sometimes an applicant isn't the right fit for a job at the time, but may be a good choice for a different position in the future. Employers should give these candidates a second look.

By Mark Feffer • June 26, 2019

Uber mall kiosks act as brick-and-mortar storefronts

Uber uses digital mall kiosks as storefronts to recruit drivers, and an integrated video conferencing app enables users to interact with remote agents.

By Albert McKeon • June 26, 2019

Make better business decisions with financial analytics

Find out why finance is beginning to shift its emphasis on advanced and predictive analytics and the capability to use big data to support future business decisions.

By Tony Kontzer • June 26, 2019

Talkdesk Boost turns legacy ACDs into cloud contact centers

Large businesses that aren't yet ready to abandon legacy call routing can now link that equipment to the Talkdesk cloud contact center through a SIP trunk.

By Jonathan Dame • June 26, 2019

GM deploys employee recognition software globally

Employee recognition software is having a moment at General Motors Co. The software helps with budgeting and engagement, and the automaker is deploying it to 160,000 employees globally.

By Patrick Thibodeau • June 26, 2019

AI in HR seen as inevitable -- and unstoppable

HR is preparing to embrace AI tools without knowing exactly what they will deliver or change. Attendees at the SHRM conference believe AI will, at least initially, take on routine jobs.

By Patrick Thibodeau • June 26, 2019

Smishing targets mobile users and IT must prepare to fight it

Phishing attacks via SMS target are harder for IT to defend against than email phishing, but with the proper SMS-specific training and testing IT can improve its phishing security.

By Kevin Beaver • June 25, 2019

New SurveyMonkey SMS feature available for enterprise users

The new SurveyMonkey SMS collector enables enterprise plan customers to send out web links to surveys via text message. The vendor claims this will elicit a higher response rate.

By Tanner Harding • June 25, 2019

What should IT consider when choosing VDI antivirus software?

Virtual desktops are just as susceptible to cyberattacks as any physical desktop. Here's what IT administrators need to know about choosing the right VDI antivirus software.

By Robert Sheldon • June 25, 2019