Enterprise Software: Page

Conditional access (zero trust) is the most important EUC movement since mobile and cloud

How do we put together the “any-any-any” message we’ve been hearing for years? With access policies that take the device, user, app, risks, and other factors into account.

By Jack Madden • April 16, 2019

10 blockchain problems supply chains need to look out for

Blockchain is proving to be useful in the supply chain, but without a strong understanding of it and a viable use case, your organization can run into several problems along the way.

By George Lawton • April 15, 2019

Del Monte Foods makes SAP ERP migration to AWS

Thanks to an acquisition, Del Monte Foods' IT had both on-premises and hosted systems, which proved costly and inflexible. It has since moved its IT systems to AWS.

By Patrick Thibodeau • April 15, 2019

Mobile authentication best practices quiz for IT pros

IT pros can secure mobile endpoints with the right mobile authentication best practices, but they must know about new technologies and use cases to enforce them properly.

By John Powers • April 15, 2019

Considerations for choosing enterprise mobility tools

Mobile device management may be long gone, but IT pros still have many options to enroll, secure and manage their organization's fleet of mobile devices. Discover what the options are.

By Yuuki Nishida • April 15, 2019

AI sales forecasting tools soothe sales-marketing rivalries

Sales forecasting vendors such as Clari extend reach into enterprise marketing, leveling the data and, with AI, solving an old problem: conflicting numbers on quarterly forecasts.

By Don Fluckinger • April 15, 2019

5 digital workspace components to look for

The ideal digital workspace should handle a variety of tasks. By focusing on these five digital workspace components, IT pros can find the right platform to meet their needs.

By Robert Sheldon • April 15, 2019

With the new Windows 10 OS update, trust but verify

The latest Windows 10 update, scheduled for late May, will give installation controls back to IT admins. In this Q&A, Dave Sobel talks about why that's important.

By Jesse Scardina • April 15, 2019

Business objects are the future of content services platforms

The focus of enterprise content management must shift from a CSP-based approach to a business object services model in order to meet business needs.

By Laurence Hart • April 15, 2019

How to prepare for API integration on your network

APIs are becoming the easiest way to customize services to fit business communications needs. Before deployment, IT should investigate what network constraints API traffic could bring.

By Micah Levine • April 12, 2019

7 features of CX management tools to consider

Using CEM tools can help companies monitor, improve and manage the customer experience. Read on to learn what to look for when choosing CEM tools.

By Christine Campbell • April 12, 2019

7 supply chain management key terms you need to know

Consumers are demanding greater visibility, but how do you give it them? We're starting with a list of supply chain management basic terms that you should be aware of.

By Gabriella Frick • April 12, 2019

New AMD Ryzen PRO, Athlon PRO processors added to AMD lineup

AMD claims the second-generation AMD Ryzen PRO 3000 series and Athlon PRO 300 series will outperform competition in graphics performance, battery life and security in business-grade laptops.

By Sabrina Polin • April 12, 2019

4 use cases for Linux desktops in the enterprise

Linux OS isn't as popular as Windows, but it still offers a variety of benefits, including flexibility and heightened security. Delve into these use cases for Linux desktops.

By Ed Tittel • April 12, 2019

HR budgets remain flat in the face of growing expectations

HR departments are facing increased expectations on a flat budget. To advance, they need to reallocate HR budgets to support digital initiatives, The Hackett Group reported.

By Patrick Thibodeau • April 12, 2019

G Suite for business adds enterprise voice, IT controls

Google released an enterprise phone system and plans to add new IT controls to G Suite for business in an effort to attract larger companies.

By Jonathan Dame • April 11, 2019

Google Cloud for Retail debuts, Contact Center AI makes inroads

Google takes on cloud competitors by making an AI-rich home for online and bricks retailers with new suite. Also: Google Call Center AI extends to Genesys, Avaya, Salesforce, more.

By Don Fluckinger • April 11, 2019

New HP business workstations have more memory, processing cores

The new HP business workstations, models Z6 and Z8, have more memory and processing cores to improve data access, graphics and power supply. They also provide remote workstation access.

By Tanner Harding • April 11, 2019

Conversational technology in HR can improve productivity

Voice technology is finding a place in multiple industries from banking to healthcare. HR can also benefit from using the technology to handle common employee requests.

By Tayla Holman • April 11, 2019

5 things to know about Salesforce Customer 360

Salesforce Customer 360 -- a tool that connects customer data stored in multiple silos -- is currently in beta and will be available to all users later this year.

By Rowena Lindsay • April 11, 2019

Mitel partners with Talkdesk for cloud contact center

Mitel this month will begin selling the Talkdesk cloud contact center under the brand MiCloud Connect CX. The companies are working to integrate their UC and contact center products.

By Jonathan Dame • April 11, 2019

As enterprise device choice grows, so should a CYOD strategy

It's been 11 years since the iPhone came to market, but IT admins are still struggling with CYOD strategies. One reason? Choose your own device is now choose your own devices.

By Jesse Scardina • April 11, 2019

5 unusual ways to use AI in content management

AI offers great opportunity for enhancing enterprise content management. Here are some more unusual use cases for AI that businesses should also consider.

By Scott Robinson • April 11, 2019

How do you turn customer feedback into actionable insights?

Actionable insights can be gleaned from brand surveys and reviews, competitor reviews and social media. However, not all insights are insightful or actionable.

By Scott Robinson • April 10, 2019

How is team collaboration changing enterprise social tools?

Enterprises are favoring team collaboration platforms over stand-alone social tools, pushing vendors to keep up with more comprehensive collaboration platforms, like Slack.

By Jon Arnold • April 10, 2019