Enterprise Software: Page

What are the roles of 3PL and 4PL in supply chain management?

Third-party logistics providers have long been part of warehouse and transportation operations, but 4PLs are also in the mix. How can they improve your supply chain together?

By Scott Koegler • April 10, 2019

Reimagined customer experience mobile apps driving new sales

Mobile and lightweight web apps aren't new. But digital teams driving demand generation is new, thanks to marketing automation platforms that can personalize the pitch.

By Don Fluckinger • April 10, 2019

Reap UCaaS benefits by preparing network, staff and users

Organizations migrating to cloud-based unified communications must examine IT and end-user needs. Finding the right balance can help companies realize UCaaS benefits.

By Katherine Finnell • April 10, 2019

How Mio integrates Slack, Microsoft Teams and Cisco Webex users

Mio -- winner of TechTarget's Network Innovation Award -- enables a Slack, Microsoft Teams and Cisco Webex integration, enabling internal communication and collaboration across messaging apps.

By Alissa Irei • April 10, 2019

Use data to create personalized content customers actually want

As customers demand authentic, personalized content, CX teams have turned to personalization engines. But without the right data, personalization engines cause more challenges.

By Scott Robinson • April 9, 2019

Slack-Office 365 integrations link email, calendar, documents

The latest Slack-Office 365 integrations include calendar syncing and an add-on for exporting email messages from Outlook to Slack.

By Jonathan Dame • April 9, 2019

What are the benefits of on-premises hosting for virtual desktops?

IT shouldn't overlook the benefits of on-premises desktop hosting, such as more choices for virtualization software. Cloud-hosted desktops also fall short in areas such as infrastructure control.

By Brien Posey • April 9, 2019

As quit rate soars, employee flight risk gets attention

Economic growth is encouraging employees to look for other jobs. The quit rate is the highest it's been in 15 years. HR is now trying to identify employee flight risks.

By Patrick Thibodeau • April 8, 2019

Alfresco CMS now using AI, ML to pull, organize data

A new Alfresco CMS module uses artificial intelligence and machine learning to allow users more specific organization and use of their data stored across multiple documents and devices.

By Tanner Harding • April 8, 2019

Microsoft releases Dynamics 365 Nonprofit Accelerator update

A newly released second version of Dynamics 365 Nonprofit Accelerator doubles the size of the CDM and allows better management of all user data for nonprofits.

By Tanner Harding • April 8, 2019

HR must reevaluate the vetting process to find new talent

Traditional methods of vetting job candidates are no longer enough to find new talent. Companies should consider unconventional skills and experience to find the right fit.

By George Lawton • April 8, 2019

Top Windows 10 issues facing IT

Windows 10 can be a challenging OS for both end users and IT admins. Here, IT pros discuss the biggest challenges they've experienced with Windows 10 management.

By Staff • April 8, 2019

Data breach legislation proposes jail time for CIO, HR execs

Sen. Elizabeth Warren takes a swing at corporate negligence in new legislation that may create jail risk for the C-suite. The bill is unlikely to advance, however.

By Patrick Thibodeau • April 8, 2019

How Citrix Cloud Connector integrates with Cisco infrastructure

Citrix and Cisco released an integration that helps organizations transition to Citrix Cloud for a hybrid model that moves desktop management to the cloud. So, how does it work?

By John Powers • April 8, 2019

Microsoft Teams media bypass comes with limitations

Microsoft Teams media bypass for direct routing customers is now available, but the configuration may be less beneficial to enterprises than an equivalent feature in Skype for Business.

By Jonathan Dame • April 5, 2019

Virtual application delivery methods to know

It can be intimidating to choose the best virtual application delivery method. Take a look at the different options to determine the best one for your organization.

By Yuuki Nishida • April 5, 2019

3 mobile device deployment questions IT pros should ask

IT pros should be aware of different considerations when choosing mobile devices. Here's a quick guide on what questions to ask about mobile device deployment plans.

By Yuuki Nishida • April 5, 2019

Test your knowledge of speech technology applications

Speech technology applications are integrated into everything, from contact centers to email platforms. Take our quiz to find out how much you know about this growing technology segment.

By Micah Levine • April 5, 2019

Salesforce Classic nearing end of life, but not dead yet

Salesforce's Lightning UI debuted three years ago, and the vendor stopped adding features to its predecessor, Classic. Customers cling to Classic, despite a big push for Lightning.

By Don Fluckinger • April 5, 2019

LogMeIn Bold360 updates improve chatbot customer experience

LogMeIn Bold360 features new tools that will improve customer experience by streamlining communication, allowing agents to solve problems quickly, and managing bot involvement.

By Sabrina Polin • April 5, 2019

Benefits of mobile passwordless authentication

With an authentication method for mobile devices that goes beyond password and username credentials, IT can prevent social engineering attacks, while maintaining device usability.

By Kevin Beaver • April 5, 2019

How to navigate a sea of UEM vendors

The UEM market is relatively new and, therefore, confusing to navigate. But, with an analysis of what's out there, IT can begin to understand which product is the best fit.

By Gary Olsen • April 5, 2019

Reports of Citrix layoffs may be overblown

Citrix responded to a report of substantial layoffs that a few positions were eliminated during a marketing restructuring and that no leadership or C-level positions were affected.

By Jesse Scardina • April 4, 2019

Symphony app brings online meetings to mobile phones

The Symphony app for iOS now supports audio and video meetings. The team collaboration vendor's Android client will get the feature this summer.

By Jonathan Dame • April 4, 2019

Windows Defender ATP coming to Mac OS with new name and features

Windows Defender is coming to Mac OS along with a new name. The new Microsoft Defender Advanced Threat Protection is also getting new threat vulnerability management features.

By Yuuki Nishida • April 4, 2019