Enterprise Software: Page

Pega Infinity upgrades include marketing AI tools, blockchain support

Pega Infinity adds new digital transformation tools for low-code app development, bot libraries and AI that can optimize apps and assist with marketing campaigns.

By Don Fluckinger • June 4, 2018

Is the lack of IIoT standards holding back industrial progress?

Some companies are blazing forward in their efforts to implement industrial IoT, while the issue of standards causes some to hold back until there is more clarity.

By Dave Turbide • June 4, 2018

Do you understand all your VDI options?

IT has important decisions to make when choosing a VDI deployment, including whether to use persistent or nonpersistent desktops, what devices to give end users and more.

By John Powers • June 4, 2018

Supply chain risk mitigation strategies on multiple fronts

Experts say you can't tackle supply chain risk with a one-size-fits-all approach. It has to address many facets -- and supplier relationships are the key.

By Linda Rosencrance • June 4, 2018

How can AI in mobile technology improve security?

AI can help IT better detect mobile security threats, so determine how to take advantage of this nascent technology. Prep for AI-based systems to enter the mobile security market.

By Jack Gold • June 4, 2018

NetScaler Gateway Service: Should you consider the bundled version or the upcoming SSO version?

Citrix currently offers bundled functionality to Cloud customers with their Virtual Apps and Desktops version and plans to sell a premium standalone option later. Let’s look at what each provides.

By Jo Harder • June 4, 2018

Three questions to fuel a mobile app development project

It's not cheap to build a mobile app, so IT pros should do their research first. Here's how to determine the cost and discover which tools and trends your organization should adopt.

By Erica Mixon • June 1, 2018

Benefits of artificial intelligence in communication

Enterprises that want to enhance their UC strategies can see several benefits of artificial intelligence in communication, collaboration, information access and UC endpoint control.

By Irwin Lazar • June 1, 2018

News briefs: SAP offers HR tool for visa management

In these news briefs, SAP tackles visa management, Microsoft is using a startup to manage its career site, and a startup has released a blockchain-based HR platform.

By Patrick Thibodeau • May 31, 2018

ECM gets a show of support from Zendesk Guide Enterprise

Guide Enterprise captures insights and curates knowledge bases for customer service representatives and customers while helping large support teams streamline content production.

By Geoffrey Bock • May 30, 2018

Lifesize looks to make outfitting huddle rooms cheaper

Lifesize has released a cloud-based device for wireless screen sharing. The vendor also previewed a video conferencing kit designed for outfitting huddle rooms for video conferencing.

By Jonathan Dame • May 30, 2018

New Kronos headquarters design mirrors reinvention play

Kronos is trying to redefine itself as a cloud company. The workforce management software vendor's new headquarters is meant to mirror that change.

By Shaun Sutner • May 29, 2018

Sales Cloud implementation transforms sales tracking, analysis

Salesforce Sales Cloud has made Thompson Pump's once manual, paper-backed tracking, analyzing and crediting processes fast and tidy, reducing order-processing time by about 20%.

By Albert McKeon • May 29, 2018

Call center chatbots draw skepticism from leaders

Call centers must live up to demanding quality and performance standards. Until artificial intelligence chatbots can meet those expectations, they don't stand a chance.

By Don Fluckinger • May 29, 2018

Desktop and mobile malware detection takes on high priority

End-user computing professionals must embrace modern Windows and mobile malware protection technologies to defend against ransomware and other attacks.

By Colin Steele • May 29, 2018

Tread carefully with modern Windows application management

With the Windows winds changing, IT pros must consider whether it's time to transition from SCCM to modern management via the cloud.

By Tim Mangan • May 29, 2018

Cross-platform mobile app development is more viable than ever

Organizations today support such a variety of devices that they need a way to deliver apps more seamlessly. Cross-platform development is a new reality that can help.

By Eric Klein • May 29, 2018

LibreOffice 6.0 pushes for enterprise viability

The debate of office suites may boil down to Microsoft Office vs. LibreOffice. The former is an expensive but consistent native suite, and the latter is third-party and free.

By John Powers • May 29, 2018

Identity and access management tools add AI, microservices

AI and as-a-service platforms enable IT to take a more hands-off approach. But with adoption in the early stages, most IT pros wonder what the future holds for identity management.

By Erica Mixon • May 29, 2018

Mobility strategies shift toward UEM, IAM in 2018

IT is changing priorities when it comes to fitting mobile management into end-user computing strategies. Learn what some recent stats show about the new age of mobile.

By Alyssa Provazza • May 29, 2018

Use Windows Analytics to better support Windows 10 desktops

With the help of Windows Analytics, IT can improve its Windows 10 desktop support with tools such as Device Health, which monitors desktop performance and identifies underperforming devices.

By Brien Posey • May 29, 2018

Six tips to deploy a quality unified communications system

In order to troubleshoot a unified communications system, IT leaders should have a written list of common problems and a description of how to resolve those issues.

By Terry Slattery • May 29, 2018

Federal HR wants to modernize cybersecurity recruiting, pay

The U.S. Dept. of Homeland Security wants to modernize recruitment and management of its cybersecurity workforce. It is asking vendors to explain how DHS can achieve its goals.

By Patrick Thibodeau • May 24, 2018

Premium pay for technical CRM skills must reflect volatility

Premium pay for skilled IT jobs remained largely unchanged heading into 2018, but workers will still be rewarded for CRM certification, according to Foote Partners' latest research.

By Albert McKeon • May 24, 2018

Polycom cloud service simplifies device management

A new Polycom cloud service will help businesses manage and monitor Polycom desk and conference room phones. The vendor plans to expand the service to cover video endpoints later this year.

By Jonathan Dame • May 24, 2018