Enterprise Software: Page

CPaaS in CX: A look at top providers, trends and use cases

The CPaaS market, as it relates to customer engagement, is competitive and volatile. See how vendors cater to business customers and the trends driving innovation.

By Beth Schultz • Jan. 30, 2025

Trump’s buyout might increase H-1B visa delays at USCIS

The Trump administration's overhaul of government jobs and operations will affect H-1B processing for employers. Slowdowns and extra paperwork seem likely.

By Patrick Thibodeau • Jan. 29, 2025

Acumatica cloud ERP aims for industry-focused AI value

New AI functionality in the company's cloud ERP platform could help customers evolve back-office transactional systems into strategic centers in their organizations.

By Jim O'Donnell • Jan. 29, 2025

10 Microsoft Power Apps benefits

Microsoft Power Apps can improve the speed of app development and enable easier app creation, which can benefit organizations and users with minimal technical skills.

By Reda Chouffani • Jan. 29, 2025

The top 6 OCR tools

OCR software can automate data entry to save employees' time and improve accuracy. Top tools includes ABBYY FineReader PDF, OpenText Core Capture and Tesseract OCR.

By Christine Campbell • Jan. 29, 2025

BBC structures app development with SAP BTP

The BBC has improved its SAP Fiori app development process by using SAP Business Technology platform along with BTP Monitor from Bluestonex.

By Jim O'Donnell • Jan. 29, 2025

How to create a customer loyalty program in 9 steps

A customer loyalty program can help organizations better retain and understand their current customers and target audiences. These nine steps can lead to a successful program.

By Griffin LaFleur • Jan. 29, 2025

How the circular economy applies to enterprise mobile phones

A circular economy addresses environmental impact at every stage of the mobile device lifecycle, from sustainable procurement to extending device life to recycling old devices.

By Katie Fenton • Jan. 29, 2025

7 KPIs to help you evaluate LMS success

Some helpful LMS KPIs are user logons, course completions, number of courses completed, total cost per employee, course pass rate and average interactions per employee.

By Eric St-Jean • Jan. 28, 2025

Trump DEI ban puts HR software, training in limbo

Trump's ban on DEI programs is forcing federal agencies and HR vendors to reevaluate diversity tools and training, with potential legal challenges ahead.

By Patrick Thibodeau • Jan. 27, 2025

Retailers’ animosity toward AWS cloud appears to thaw

AWS still has a ways to go to woo some retailers, but it's clear the company's no longer excluded by all.

By Don Fluckinger • Jan. 27, 2025

How to change the password of an RDP session

Password expiration policies are key to maintaining data security, so users need easy access to a password change utility whether they are on a local PC or a remote desktop.

By Chris Twiest • Jan. 27, 2025

How to enable RDP remotely with several different methods

Desktop administrators may need to enable remote access to a Windows desktop for an end user without physical access to the desktop. Learn how to approach this scenario.

By Chris Twiest • Jan. 27, 2025

Free event marketing plan, with a template

An event marketing plan can help brands organize their events, connect with audiences and achieve measurable outcomes. Key steps include defining goals and setting budgets.

By Griffin LaFleur • Jan. 21, 2025

SAP S/4HANA migration: A definitive guide

Moving a business to S/4HANA comes with major risks, yet it is also a real opportunity for digital transformation. Here's the information and best practices to ensure success.

By David Essex • Jan. 21, 2025

The pros and cons of Drupal

Drupal is a highly customizable and scalable CMS, which makes it suitable for large organizations. Yet, inexperienced admins often struggle with its steep learning curve.

By Reda Chouffani • Jan. 21, 2025

Top 5 collaboration features to disable for security reasons

Most enterprises lack sufficient collaboration security strategies. Instead, companies are disabling features to improve security. Learn which features are most often disabled and why.

By Irwin Lazar • Jan. 21, 2025

TikTok ban is a hiccup for social recruiters, not a disaster

A TikTok ban in the U.S. won't crush recruiting efforts. While the platform has reach, employers still prefer LinkedIn, Instagram and niche tools to find top talent.

By Patrick Thibodeau • Jan. 17, 2025

Generative AI ushers in a new era for retail tech

Retail stores of the future will be powered by generative AI, but truly frictionless shopping experiences envisioned by tech vendors may be a long way off.

By Don Fluckinger • Jan. 16, 2025

Trump nominates AI in HR advocate to Department of Labor

A proponent of AI's use in HR, Keith Sonderling has been nominated by President-elect Donald Trump for the No. 2 position in the Department of Labor.

By Patrick Thibodeau • Jan. 15, 2025

What is RFI (request for information)?

A request for information (RFI) is a formal process for gathering information from potential suppliers of a good or service.

By David Essex • Jan. 15, 2025

What is financial analytics and why is it important?

Financial analytics is the creation of ad hoc analysis to answer specific business questions and forecast possible future financial scenarios.

By Corinne Bernstein • Jan. 15, 2025

Salesforce launches POS system, Retail Cloud

The new Salesforce Retail Cloud point of sale system launches from PredictSpring acquisition.

By Don Fluckinger • Jan. 14, 2025

Drupal vs. WordPress vs. Joomla: What’s the difference?

Drupal supports extensive customization but has a steep learning curve. On the other hand, WordPress and Joomla are more user-friendly but lack flexibility.

By Jordan Jones • Jan. 14, 2025

How to avoid and remove malvertising

Malvertising is an up-and-coming cybersecurity threat, but marketing and IT teams alike can take several important steps to avoid and remove this threat.

By Griffin LaFleur • Jan. 13, 2025