Enterprise Software: Page

social media recruitment (social media recruiting)

Social media recruitment, or social media recruiting, is the process of using social media platforms to identify, engage and vet people the organization may want to hire.

By Mary Pratt, Alexander Gillis, Patrick Thibodeau • March 21, 2024

digital thread

A digital thread is a data-driven communication framework that connects traditionally siloed elements in manufacturing processes and provides an integrated view of an asset throughout the manufacturing lifecycle.

By Kinza Yasar, Diann Daniel • March 21, 2024

How AI is transforming the BPO industry and contact centers

Everyone is talking about AI, but which organizations are adopting it? BPOs are a great example, especially AI for internal CX strategies and contact centers.

By Michaela Goss • March 20, 2024

A bad tech job market wants good AI skills

Tech layoffs are on the rise, yet AI skill demand grows, creating a split tech job market that values specialized AI roles amid general employment challenges.

By Patrick Thibodeau • March 20, 2024

SAP, Nvidia partner to boost Business AI development

SAP and Nvidia are working together to combine platforms and services that help customers build business-specific generative AI capabilities across SAP's cloud products.

By Jim O'Donnell • March 19, 2024

warehouse management system (WMS)

A warehouse management system (WMS) consists of software and processes that allow organizations to control and administer warehouse operations from the time goods or materials enter a warehouse until they move out.

By Jim O'Donnell, Paul Kirvan • March 19, 2024

talent acquisition

Talent acquisition is the strategic process an organization uses to identify, recruit and hire the people it needs to achieve its business goals and optimize its processes.

By Kate Brush, Shaun Sutner, Cameron Hashemi-Pour • March 18, 2024

The Great Retirement Boom explained: What you need to know

Baby boomers are retiring en masse, leaving a labor shortage in the workforce and creating economic shifts. Here's what it means for businesses.

By Andy Patrizio • March 18, 2024

How to change a Windows device name with Intune

There are several ways that IT administrators and users can change the name of Intune-managed Windows devices, but first they must understand the different types of device names.

By Peter van der Woude • March 18, 2024

The importance of ethics in information management

Advancements in data collection and processing may tempt information management professionals to use as much customer data as possible. Yet, more data use means less privacy.

By Tim Murphy, Kogan Page • March 15, 2024

transportation management system (TMS)

A transportation management system (TMS) is specialized software for planning, executing and optimizing the shipment of goods.

By David Essex, Shraddha Kakade, Paul Kirvan • March 15, 2024

Oracle advances generative AI and HR into the unknown

Oracle's new generative AI tools for HR aim to reduce costs and help candidates self-select. But some users may remain hesitant to adopt the new tech.

By Patrick Thibodeau • March 14, 2024

6 of the top change management applications

Change management tools can help make various aspects of a company transition, such as training, go more smoothly. Learn about some of the top applications.

By Eric St-Jean • March 14, 2024

Oracle adds generative AI tools to Fusion CX applications

The new tools are among 50 generative AI features Oracle released for several Fusion applications, from CX to HR and supply chain.

By Don Fluckinger • March 14, 2024

Zendesk to acquire AI customer service bot startup Ultimate

Zendesk continues its acquisition spree with plans to buy partner Ultimate, making way for more straightforward integration of virtual agents.

By Don Fluckinger • March 13, 2024

supplier relationship management (SRM)

Supplier relationship management (SRM) is a systematic approach to evaluating and partnering with vendors that supply goods, materials and services to an organization, determining each supplier's contribution to success, and developing strategies to improve their performance.

By Mary Pratt, Paul Kirvan, Diann Daniel • March 13, 2024

Salesforce TDX reveals how consumer and enterprise AI differ

The soaraway success of GenAI chatbots has obscured how enterprise AI differs from consumer AI. Salesforce's TDX developer conference threw those differences into some relief.

By Brian McKenna • March 12, 2024

8 free marketing automation tools for SMBs

Marketing automation can help any business engage more customers, but SMBs might need it most. These free tools can help small marketing teams get started with automation.

By Christine Campbell • March 12, 2024

What is Microsoft Power BI? Uses, features and guide

Microsoft Power BI is a business intelligence (BI) platform that provides nontechnical business users with tools for aggregating, analyzing, visualizing and sharing data.

By Jesse Scardina, Lauren Horwitz, Cameron Hashemi-Pour • March 12, 2024

human capital management (HCM)

Human capital management (HCM) is a comprehensive set of practices and tools used for recruiting, managing and developing employees as a valuable business 'asset' rather than just as a business 'cost.'

By David Essex, Vicki-Lynn Brunskill, Rahul Awati • March 12, 2024

Understanding the basics of Windows 365 Government

Windows 365 Government isn't available to all Microsoft customers, but organizations such as governments and privileged contractors can benefit from this specialized offering.

By Robert Sheldon • March 11, 2024

5 benefits of using process mining

Process mining lets users do a deeper analysis of their company's operations. Learn five ways process mining can benefit organizations.

By George Lawton • March 11, 2024

Workday partnership pushes vendor into new area: PEO

Workday partners with Insperity to offer professional employer organization services to SMBs, aiming to expand its platform's reach to smaller, high-growth companies

By Patrick Thibodeau • March 8, 2024

How to create a local admin account with Microsoft Intune

Local admin accounts can cause problems for Windows administrators due to their lack of oversight and privileged account status. Learn how IT can manage these accounts with Intune.

By Brien Posey • March 8, 2024

New-collar jobs explained: Everything you need to know

Individuals are reshaping their preparation for roles, moving beyond the four-year college degree. New-collar jobs prioritize skills, unlocking opportunities for overlooked talent.

By Amanda Hetler • March 8, 2024