Enterprise Software: Page
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SAP Datasphere adds data governance, GenAI for analytics
SAP introduced new functionality in SAP Datasphere to help customers better manage their data environments with governance, modeling and GenAI.
By Jim O'Donnell • March 6, 2024 -
web content management system (WCMS)
A web content management system (WCMS) is a type of content management system (CMS) that provides an organization with a way to manage digital information on a website through creating and maintaining content without prior knowledge of web programming or markup languages.
By Demetra Edwards, Karolina Kiwak, Scott Robinson • March 6, 2024 -
supply chain analytics
Supply chain analytics refers to the processes organizations use to gain insight and extract value from the large amounts of data associated with the procurement, processing and distribution of goods.
By Scott Robinson , George Lawton , David Essex • March 6, 2024 -
robocall
Robocalls are automated telephone calls that deliver a recorded message.
By Ben Lutkevich • March 6, 2024 -
Salesforce users empowered to build no-code Einstein Copilots
Salesforce admins and developers can build custom generative AI assistants for workflows across the platform for sales, service, marketing and e-commerce.
By Don Fluckinger • March 6, 2024 -
Rising temps, heat shocks, influence job relocations
Climate-change risks are still less influential than labor and taxes for selecting an office location, but heat shocks appear to be prompting subtle labor force relocations.
By Patrick Thibodeau • March 5, 2024 -
Box AI adds Microsoft Azure OpenAI Service integration
Box adds Microsoft Azure OpenAI Service to its lineup of AI tools for document summaries, joining Google's Vertex and OpenAI LLMs for users to choose from.
By Don Fluckinger • March 5, 2024 -
Expert Advice
Generative AI’s effect on content management systems
Generative AI's ability to create content can enhance workflow automation within a CMS. Yet, organizations must implement guardrails to ensure data privacy and content quality.
By Robert Peledie • March 5, 2024 -
Digital transformation spending rides on CX, AI
Spending on digital transformation could get an increase this year from businesses seeking to improve customer experience and boost efficiency through automation and AI.
By John Moore • March 5, 2024 -
ERP (enterprise resource planning)
ERP, or enterprise resource planning, is software designed to manage and integrate the functions of core business processes like finance, HR, supply chain and inventory management in a single system.
By David Essex, Jim O'Donnell, Diann Daniel • March 5, 2024 -
What’s next for Salesforce Einstein AI and Data Cloud
What's next for Salesforce as it builds Data Cloud and integrates it with Einstein AI? EVP and GM of both, Rahul Auradkar, explains what to expect.
By Don Fluckinger • March 4, 2024 -
Microsoft puts Copilot for Finance in public preview
Microsoft's new generative AI assistant, Copilot for Finance, looks to help financial professionals become more efficient -- but adoption will depend on data quality.
By Jim O'Donnell • March 4, 2024 -
Learn the basics of omnichannel marketing
6 benefits of omnichannel marketing
Omnichannel marketing shares data between interaction channels, like email and live chat, to improve CX. Key benefits include enhanced personalization and customer loyalty.
By Tim Murphy • March 1, 2024 -
US labor shortage, needs of younger workers, worry DOD
Amidst a labor shortage, the U.S. Senate committee responsible for the Department of Defense is grappling with strategies to improve civilian personnel recruiting.
By Patrick Thibodeau • March 1, 2024 -
Expert Advice // Accepting Apple Pay in a business setting
What fees come with accepting Apple Pay for businesses?
Apple Pay simplifies checkout for customers, but setup isn't always as straightforward. IT admins can review the costs to decide if Apple Pay makes sense for their organization.
By Gary Olsen • March 1, 2024 -
Augmented reality vs. virtual reality vs. mixed reality
Learn about AR vs. VR vs. MR as well as how companies in various industries are using these extended reality technologies to potentially improve their operations.
By Lindsay Moore • Feb. 29, 2024 -
QAD ERP makes platform play with ITP
The new QAD Industrial Transformation Platform initiative is designed to provide customers with the applications and processes to become more adaptive and resilient.
By Jim O'Donnell • Feb. 29, 2024 -
6 workplace benefits of immersive learning with AR and VR
AR and VR have the potential to enhance workplace learning programs. Learn how both employees and organizations can benefit from immersive learning with AR and VR.
By Katherine Finnell, Taylor & Francis • Feb. 29, 2024 -
How process mining can improve operations
6 ways to improve order-to-cash with process mining
The order-to-cash process varies depending on the type of company, but improvement is almost always needed. Learn how process mining can identify areas for improvement.
By George Lawton • Feb. 29, 2024 -
Expert Advice // HR's guide to change management
Learn how HR can serve a critical change management role
HR leaders must be involved with planning change management from the beginning, as they are integral to ensuring its success. Learn more about HR's role in change management.
By Lynda Spiegel • Feb. 29, 2024 -
Google unfazed by advertiser criticism of third-party cookie plan
Google is working with U.K. regulators on its plan to phase out third-party cookies this year, despite pushback from an advertisers group. Meanwhile, bots are affecting ad traffic.
By Don Fluckinger • Feb. 28, 2024 -
Expert Advice // How to create an effective enterprise search strategy
How businesses should deal with enterprise search issues
Enterprise search issues frequently complicate user experience with CMSes. However, these challenges have various solutions to help organizations improve their search experience.
By Jordan Jones , Scott Robinson • Feb. 28, 2024 -
Rimini Street Custom offers expanded third-party support
Rimini Custom pushes beyond Rimini Street's usual support of SAP, Oracle and Salesforce systems by customizing packages specific to a customer's enterprise applications.
By Jim O'Donnell • Feb. 28, 2024 -
desktop virtualization
Desktop virtualization is the concept of isolating a logical operating system (OS) instance from the client used to access it.
By Scott Robinson • Feb. 28, 2024 -
profit and loss statement (P&L)
A profit and loss statement (P&L), also called an income statement or statement of operations, is a financial report that shows a company's revenues, expenses and net profit or loss over a given period of time.
By Robert Sheldon • Feb. 27, 2024