Enterprise Software: Page

AWS Amazon Connect adds generative AI for the contact center

The tech giant unveils generative AI capabilities, reminding CX competitors that it has a long history with conversational AI and can offer many intelligent customer service tools.

By Mary Reines • Nov. 28, 2023

corporate culture

Corporate culture is the collection of values, beliefs, ethics and attitudes that characterize an organization and guide its practices.

By Mary Pratt, Cameron Hashemi-Pour, Ivy Wigmore • Nov. 28, 2023

inventory turns (inventory turnover)

Inventory turns, also referred to as inventory turnover and inventory turnover ratio, are a popular measurement used in inventory management to assess operational and supply chain efficiency.

By Diann Daniel • Nov. 28, 2023

AWS’ remote work gambit: Amazon WorkSpaces Thin Client

AWS rolls out a computer in a Fire TV Cube box. The $195 device gives enterprises an inexpensive end-user hardware option for remote workers and promises tighter data security.

By Don Fluckinger, Mary Reines • Nov. 27, 2023

What happens to VMware EUC and Carbon Black under Broadcom?

Following the acquisition of VMware, there are a number of directions Broadcom could go with VMware's end user computing and Carbon Black business units.

By Gabe Knuth • Nov. 27, 2023

ERP finance module

The ERP finance module is the software component that handles the main accounting and financial management functions of an enterprise resource planning system.

By TechTarget Contributor • Nov. 27, 2023

Altman to return after OpenAI employees threaten mass exodus

OpenAI employees have some of the most in-demand skills in tech. When a majority threatened to resign over Sam Altman's firing, they had and used that leverage.

By Patrick Thibodeau • Nov. 22, 2023

poka-yoke

A poka-yoke is a mechanism that is put in place to prevent human error.

By Diann Daniel • Nov. 22, 2023

6 best practices for a records management strategy

A records management strategy can boost efficiency and reduce compliance risk. To create this strategy, organizations must first identify business and legal requirements.

By Laurence Hart • Nov. 21, 2023

SAP’s Mirakl integration improves B2B e-commerce experience

Mirakl's platform lets B2B e-commerce companies create an online shopping experience that is more like B2C -- easier to configure, with a simpler interface for the end user.

By Mary Reines • Nov. 21, 2023

Sales enablement vs. sales operations: What’s the difference?

Sales enablement and sales operations strategies have a shared goal -- to make the sales team successful and bring in more customers -- yet have different methods of reaching it.

By Michaela Goss • Nov. 21, 2023

BAI2 file format

BAI2 file format is a specialized and standardized set of codes used for cash management and bank reconciliations, and introduced by the Bank Administration Institute (BAI).

By Rahul Awati • Nov. 21, 2023

object-centric process mining

Object-centric process mining (OCPM) is a data science technique to help businesses discover, assess, validate and improve interrelated workflows and processes.

By Stephen Bigelow • Nov. 20, 2023

Acquia takes on web content accessibility with Monsido buy

Acquia adds generative AI and accessibility checker tools to its digital experience platform; partnerships avail close integrations of A/B testing and content personalization tools.

By Don Fluckinger • Nov. 20, 2023

distributed antenna system (DAS)

In a distributed antenna system (DAS), a single signal source is connected to a group of antennas instead of to a single antenna.

By Gavin Wright • Nov. 18, 2023

Lawmakers look at how policy hurts employee retention

The U.S. is coming to a crossroads in its quest to maintain a healthy economy. Experts suggest expanding child care support and parental leave policies to boost labor supply.

By Patrick Thibodeau • Nov. 17, 2023

WMS vs. OMS: Learn the differences between the two systems

While WMS streamlines warehouse processes, OMS can help improve order management and customer data tracking. Discover more about the differences between WMS and OMS.

By Eric St-Jean • Nov. 17, 2023

Why is diversity important in marketing?

Diversity marketing can help marketers improve personalization, connect with younger audiences and increase brand loyalty. However, inauthentic efforts can erode customer trust.

By Tim Murphy • Nov. 17, 2023

Embedded finance explained: Everything you need to know

When someone uses an app to request a ride, purchase from TikTok or order food, they are engaging in embedded finance. These options are growing and reshaping financial services.

By Amanda Hetler • Nov. 17, 2023

Microsoft adds AI tools for Copilot in Teams, collaboration

New generative AI capabilities enhance real-time meeting notetaking by identifying each speaker and enabling users to convert meeting discussion points into whiteboard formats.

By Mary Reines • Nov. 16, 2023

12 applicant tracking system features to look for

HR leaders should look for certain applicant tracking system features when evaluating potential ATSes. Learn which features are most important.

By Eric St-Jean • Nov. 16, 2023

Copilot generative AI comes to Dynamics 365 Field Service

Aimed at improving frontline worker performance, Copilot GenAI capabilities will be integrated into Microsoft Dynamics 365 Field Service, providing access to critical job data.

By Jim O'Donnell • Nov. 16, 2023

Ensuring collaboration tool compliance and governance

Collaboration tool compliance and governance have grown increasingly complex as organizations adopt cloud-based tools that generate different types of content and data.

By Katherine Finnell • Nov. 16, 2023

How do you back up the Windows 11 registry before editing it?

Without a Windows 11 registry backup, IT risks breaking the OS by making edits. Find out how easy it is to back up the Windows 11 registry.

By Brien Posey • Nov. 16, 2023

Equipping hiring managers to spot GenAI job candidates

The use of generative AI in crafting resumes and cover letters poses challenges to hiring managers, as it could exaggerate qualifications and influence interview responses.

By Patrick Thibodeau • Nov. 15, 2023