AI Technologies & Platforms
Top Stories
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Tip
28 Jul 2026
The best AI governance tools and platforms in 2026
AI governance has become a boardroom priority. These tools and platforms can help leaders fulfill AI governance mandates. Continue Reading
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Tip
27 Jul 2026
The quantum technologies that will transform enterprise IT
As quantum capabilities progress toward commercial viability, business leaders need to understand the quantum technologies that will be at their disposal. Continue Reading
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Feature
13 May 2020
AI and DevOps team up in remote work model
Communication and network security are increasingly difficult in DevOps teams as the workforce goes digital. Using AI and machine learning helps companies adjust to the remote work model. Continue Reading
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Feature
04 May 2020
Neuro-symbolic AI emerges as powerful new approach
The unification of two antagonistic approaches in AI is seen as an important milestone in the evolution of AI. Read about the efforts to combine symbolic reasoning and deep learning by the field's leading experts. Continue Reading
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Feature
29 Apr 2020
AI helping higher education during the pandemic
By using AI and analytics, higher education schools can gauge how their students are faring at scale during the coronavirus pandemic. Continue Reading
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Feature
27 Apr 2020
7 last-mile delivery problems in AI and how to solve them
Enterprises are discovering it's easier to build AI than it is to integrate it into existing processes. We examine seven 'last-mile' deployment problems when delivering AI. Continue Reading
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News
23 Apr 2020
Atos acquisition of AI consulting firm looks promising
Atos, a global IT services company, acquired a data science and AI consulting firm as more enterprises move from experimenting with AI to deploying it at scale. Continue Reading
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News
23 Apr 2020
PyTorch update from Facebook and AWS eases model building
PyTorch 1.5 introduces TorchServe, a model serving library, and TorchElastic, a Kubernetes controller. Both applications are still in experimental mode. Continue Reading
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Feature
16 Apr 2020
Using ModelOps, a financial services company scales out
Using model operations (ModelOps), a fintech startup was able to scale up its model deployment quickly, while also maintaining model governance at scale. Continue Reading
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Feature
10 Apr 2020
AI for supply chain can help companies handle disruptions
Even faced with the unpredictability of the coronavirus pandemic, enterprises can generate some stability using AI and machine learning in their supply chains. Continue Reading
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Feature
06 Apr 2020
City of Knoxville deploys a web and SMS chatbot
By using a chatbot from text messaging vendor Quiq, the city of Knoxville, Tenn. can give its residents information on the coronavirus, the 2020 census, and the city's social services. Continue Reading
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Feature
23 Mar 2020
AI in mining takes root in the industry
Executives from data science vendors Kespry and Descartes Labs discuss the importance of AI in the mining industry, a sector that is still fairly new to AI technologies. Continue Reading
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News
18 Mar 2020
Social media platforms ramp up automated content curation
As the new coronavirus continues to disrupt the workforce, social media companies are increasingly using machine learning to automatically detect and remove harmful content. Continue Reading
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Feature
05 Mar 2020
Advanced AI in financial services boosts fraud detection, efficiency
Financial firms plan to invest more into R&D on AI and plan to deploy advanced AI, like deep learning, within the next two years, according to a new survey. Continue Reading
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Feature
25 Feb 2020
Forest fire sensors and AI help detect fires in Chile
Entel Ocean uses DataRobot's automated machine learning platform, as well as IoT sensors, to automatically detect forest fires in Chile. The platform can detect fires faster than manual counterparts. Continue Reading
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Feature
17 Feb 2020
Employee AI readiness is fairly low
Enterprise employees are largely lacking in AI skills, and enterprises need to work to reskill or upskill employees to improve their skills and help reduce AI job loss fears. Continue Reading
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News
31 Jan 2020
Microsoft launches AI for Health initiative
Microsoft's new health AI initiative may do some good for partner nonprofit and academic healthcare groups, but it may raise some data privacy concerns as well. Continue Reading
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News
28 Jan 2020
ServiceNow acquisition of Passage AI to boost chatbots
ServiceNow will acquire Passage AI, a startup conversational AI vendor, in an effort to further develop existing conversation capabilities in its chatbots. Continue Reading
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Feature
20 Jan 2020
The rising use of AI in the energy sector
The energy industry has begun to ramp up the adoption of AI with the usage of smart grids among other technologies and has seen the benefits of the technology. Continue Reading
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Feature
17 Jan 2020
AI in e-commerce helps product sales
EBay uses AI to power tools and services it built in-house to attract and retain users, such as automatic translation, image recognition and photo cleanup. Continue Reading
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Feature
17 Jan 2020
Hair salon uses front desk AI to boost appointments
A hair salon in Florida uses conversational AI to automatically engage clients over text. The bot answers questions and schedules appointments without human input. Continue Reading
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Feature
10 Jan 2020
The uses of AI in medical imaging
Medical imaging is being deployed with the assistance of AI in order to reduce the strain on medical professionals and hopefully improve patient care. Continue Reading
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Feature
06 Jan 2020
5 mistakes that disrupt data science best practices
Through asking questions and understanding the real-world issues other parts of the company face, data scientists polish their enterprise contribution. Continue Reading
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Feature
31 Dec 2019
Companies focused on building sustainable AI in 2020
Fewer companies are deploying AI enterprise-wide in 2020 because of universal underestimation of investments and transformation required to have a rounded AI strategy. Continue Reading
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Feature
09 Dec 2019
How GE uses a 'Humble AI' approach to manufacturing
GE executive Colin Parris explains why a deliberate approach to deploying AI is needed when dealing with products that cost hundreds of millions of dollars to make. Continue Reading
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News
03 Dec 2019
SageMaker Studio makes model building, monitoring easier
New SageMaker tools from AWS to open up machine learning models by making it easier for non-expert developers make, run, monitor and debug machine learning models. Continue Reading
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Feature
26 Nov 2019
Supervise data and open the black box to avoid AI failures
As AI blooms, marketers and vendors are quick to highlight easy positive use cases. But implementation can -- and has -- gone wrong in cases that serve as warnings for developers. Continue Reading
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Feature
21 Nov 2019
AI in advertising captures audiences with personalized ads
Using AI technology, AdGreetz generates millions of personalized ads over the web and social media for its client Flipkart, an e-commerce vendor based in India. Continue Reading
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Feature
14 Nov 2019
Medline streamlines workflow by automating accounts payable
By using Abbyy for OCR and UiPath for RPA, Medline is automating accounts payable. This speeds up the filing of the 2,000 invoices the healthcare distributor receives daily. Continue Reading
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News
08 Nov 2019
New FICO AI products aim for secure digital identities
Two new FICO products, FICO Identity Proofing and the FICO Authentication Suite, aim to use AI to help keep users' digital identities and logins secure. Continue Reading
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Feature
31 Oct 2019
Building a better conversational AI assistant requires emotion
Industry after industry is seeing benefits from chatbot implementation, but customers and developers are looking toward a future of more connected, intelligent conversational agents. Continue Reading
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Feature
30 Oct 2019
The importance of AI for fraud prevention
As fraudsters become increasingly more professional and technologically advanced, financial organizations need to rely on products that use AI for to prevent fraud. Continue Reading
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Feature
23 Oct 2019
Brands must allay worries for AI in transportation to take hold
The personal mobility market is turning to emotional analysis and AI to negate fear and trepidation around emerging vehicle technology and the future of transportation. Continue Reading
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Feature
03 Oct 2019
Human-AI collaboration produces top results
Humans and machines have different -- and often complementary -- strengths and weaknesses. That's why we're not seeing automation leading to mass job losses, at least for now. Continue Reading
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News
26 Sep 2019
AI and humans need each other
Sometimes, fully automating a system can lead to problems. AI and people need to work together to handle workflows, instead of leaving it all up to a system. Continue Reading
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News
25 Sep 2019
Cambridge Consultants demos show uses of AI
At a demo event, Cambridge Consultants highlighted some of the applications of AI with a system that can count TB cells in a sputum sample and a system that can fix image distortion. Continue Reading
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Feature
13 Sep 2019
Full benefits of voice assistant tech yet to be realized
Voice assistant technology is advancing rapidly, thanks to substantial vendor investment. But a new benchmark report reveals the most popular assistants still leave much to be desired. Continue Reading
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Feature
12 Sep 2019
U.S. spends more on AI as AI in China continues to grow
Research and development of AI in China continue to grow. Meanwhile, the U.S. plans to up its spending on non-defense AI projects by close to $1 billion in 2020. Continue Reading
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News
06 Sep 2019
After fine, YouTube AI to help flag content for children
YouTube AI will help flag videos that contain content for children following a settlement with the FTC and the New York attorney general over mishandling of children's data. Continue Reading
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Feature
26 Aug 2019
The use of technology in education has pros and cons
Vendors continue to develop AI in education applications and technologies as students see benefits in using technology in the classrooms and when doing their homework. Continue Reading
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Feature
21 Aug 2019
With ThoughtSpot, GlobalTranz makes AI in logistics platform
GlobalTranz, a logistics company, uses AI and analytics in logistics to predict driver behaviors and plan shipping routes that will keep the shippers and the drivers happy. Continue Reading
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Feature
16 Aug 2019
Bibb County School District cybersecurity efforts use AI
Using AI-driven cybersecurity from ManagedMethods, a Georgia school district blocks external threats and identifies potentially harmful language in student documents. Continue Reading
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News
15 Aug 2019
IBM, Google report advances in conversational AI training
As enterprises rely more on conversational agents to power customer service efforts, tech vendors such as IBM and Google steadily develop new methods of training language models. Continue Reading
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Feature
13 Aug 2019
Wayfair takes a dip into NLP image processing technology
At Wayfair, using computer vision and NLP to understand the meaning behind images and searches is the key to customer recommendation, satisfaction and easy substitutability. Continue Reading
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Feature
08 Aug 2019
The future of data science and AI points to automatic tools
The relationship between data scientists and companies using AI is evolving rapidly, shifting from a focus on trained professionals to experienced employees with automated tools. Continue Reading
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Feature
02 Aug 2019
AI for retailers is progressing
AI in retail adoption has been relatively slow, but it's starting to pick up as retailers see the benefits of AI technologies and the realities of e-commerce competition. Continue Reading
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News
22 Jul 2019
Microsoft and OpenAI deal fuels AI products, services on Azure
A new OpenAI partnership with Microsoft aims to provide OpenAI with an influx of capital to boost its AGI research and give Microsoft new supercomputing Azure AI capabilities. Continue Reading
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Feature
19 Jul 2019
Agricultural equipment maker uses AI for customer experience
Using AWS services Redshift, S3 and SageMaker, as well as third-party tools, AGCO has created new AI marketing tools and a customer portal to better compete in a tight market. Continue Reading
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Feature
18 Jul 2019
AI in financial services helps speed consumer interaction
By using AI in finance, financial organizations are able to speed processes that otherwise would require more manual input from employees or consumers. Continue Reading
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Feature
12 Jul 2019
Automated transcription services for adaptive applications
NLP technologies have advanced in recent years. Using them, startups have been able to create automatic transcription software for adaptive applications. Continue Reading
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Feature
10 Jul 2019
Pushing past chatbot challenges will secure their longevity
For chatbots to remain in enterprise futures, developers and data scientists need to get flexible. From open source to intelligent sharing, chatbot collaboration will boost benefits. Continue Reading
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Feature
10 Jul 2019
Experts discuss pressing data science problems and solutions
Most data science projects end up facing similar problems, such as lack of robustness and data quality issues. In this feature, experts offer tips on how to overcome these challenges. Continue Reading
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Feature
09 Jul 2019
AI and big data go perfectly together -- sometimes
The combination of big data and AI tools enables new forms of analytics and automation, but use of the technologies in enterprise applications is still evolving. Continue Reading
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Feature
03 Jul 2019
The future of voice assistants is multiturn conversations
The future looks promising for voice assistants, but for them to really live up to the hype, they are going to have to improve at true multiturn conversations. Continue Reading
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Feature
03 Jul 2019
AI acquisitions lead to consolidation
Analytics and AI startups emerge regularly and grow quickly. Frequent acquisitions, however, seem to be creating a more consolidated industry, cementing some vendors at the top. Continue Reading
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Answer
17 Jun 2019
How to improve candidate matching with AI in HR recruitment
AI in HR recruitment can source talent externally but can also be used to improve internal projects. AI platforms can match qualified existing employees to potential open projects. Continue Reading
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Answer
31 May 2019
How to overcome the data scientist shortage
The industrywide data scientist shortage is leading companies like Schneider Electric to look internally for employees with a technical background and invest in training them. Continue Reading
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Feature
10 May 2019
Use of AI in payments industry is set to explode
Payment processors are making wider use of AI technologies as part of an effort to make better use of their vast troves of data and connect more directly with customers. Continue Reading
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News
08 May 2019
Google adds Firebase AI tools to make ML mobile dev easier
A new Google Firebase update simplifies machine learning app development. The update is part of a trend of making machine learning more accessible for developers to create and deploy. Continue Reading
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Feature
07 May 2019
Berklee uses SnapLogic for its AI in higher education needs
Berklee College of Music needed intelligent integration for its two student portals after a merger with the Boston Conservatory. The college chose SnapLogic to connect the systems. Continue Reading
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News
25 Apr 2019
Databricks and Microsoft collaboration boosts MLflow tool
Databricks' MLflow gets support from Microsoft and new features, including easier model tracking, as the open source tool prepares for its 1.0 release next month. Continue Reading
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News
24 Apr 2019
Databricks open sources data lake building tool Databricks Delta Lake
Databricks Delta is now Delta Lake, an open source tool for building in data lakes. Databricks introduced the product at Spark + AI Summit 2019, alongside the upcoming Spark 3.0. Continue Reading
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Feature
22 Apr 2019
Better together: Predictive analytics and AI boost each other
Enterprises have long seen the value of predictive analytics, but now that AI is starting to influence forecasting tools, the benefits may start to go even deeper. Continue Reading
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Feature
10 Apr 2019
Wield AI to personalize consumer products and aid logistics
Companies using AI to sell consumer products seek brand loyalty by using personalization, online sales capabilities and optimized inventory management Continue Reading
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Guide
09 Apr 2019
Human-like AI quest drives general AI development efforts
This guide explores efforts to develop general AI tools with human-like intellectual capabilities and the challenges of creating algorithms that can think like people do. Continue Reading
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Feature
04 Apr 2019
Data scientists urged to take AI security threats more seriously
AI security hasn't been the top concern of most data scientists using machine learning. But as these systems move closer to the core of the business, security is becoming critical. Continue Reading
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Feature
29 Mar 2019
Capital One AI VP discusses AI assistant Eno
Eno from Capital One is an AI assistant that can give customers real-time banking updates and alerts to possible fraud attempts. In this Q&A, Capital One's VP of conversational AI goes over the basics of Eno. Continue Reading
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Feature
05 Mar 2019
AI as a service democratizes benefits of new tech tools
The emergence of AI-as-a-service tools is helping more enterprises access the benefits of AI, not just the leading-edge tech companies that pioneered the technology. Continue Reading
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Feature
04 Mar 2019
AI benefits people, some more than others
The risks and benefits of AI are not always clear to the average consumer, who might experience the risks more than the benefits, as opposed to the tech giants that create AI. Continue Reading
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Feature
01 Mar 2019
Common sense AI approaches point to more general applications
The race to attain artificial general intelligence is on. Ranging from predictions of 10 to 200 years away, the one thing experts can agree on is that common sense AI is the next step in the journey. Continue Reading
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Tip
28 Feb 2019
AI in the construction industry refurbishes trade procedures
From design to reducing workplace injury, AI in the construction industry is changing manual labor jobs. Deploying cobots and AI systems is creating visible business value. Continue Reading
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Feature
26 Feb 2019
Natural language processing chatbots bring conversation to AI
A natural language processing chatbot that focuses on intent can boost the effectiveness of bot technology. By evolving conversationally, bots can become digital coworkers. Continue Reading
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Feature
19 Feb 2019
New uses for GAN technology focus on optimizing existing tech
GAN technology has emerged as the latest facet of AI that can be applied to existing technology to stack learning. What else can it do? Here are emerging use cases for GANs. Continue Reading
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News
12 Feb 2019
IBM's Project Debater loses debate but shows off AI prowess
While Project Debater, the IBM AI debate system, lost the live IBM Think 2019 debate, it impressed those who watched the event. Maybe next time, Debater. Continue Reading
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Conference Coverage
11 Feb 2019
IBM Think 2019 coverage: Spotlight on data and AI analytics
This guide compiles news, analysis and trend stories from IBM Think 2019 and before the conference, focusing on IBM's AI, advanced analytics and data management technologies. Continue Reading
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Feature
05 Feb 2019
The new AI frontier: Hyperpersonalized automated advertising
AI-powered automated advertising is being utilized to connect consumer to products, leading to more sales. Simply put: Hyperpersonalized content is taking over the ad space. Continue Reading
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Feature
05 Feb 2019
More AI in retail stores means more personalization
Cheaper and more easily accessible AI developer tools are part of the reason why traditional retailers are better at marketing personalized experiences to customers. Continue Reading
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Feature
17 Jan 2019
Using AI for invoices lets ControlExpert add structure to data
By using Abbyy software and OCR technology, ControlExpert can automatically process and classify millions of structured and unstructured documents and invoices. Continue Reading
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Feature
14 Jan 2019
Using AI in manufacturing processes surges quality and design
The addition of AI in manufacturing leads to increased workflow -- from design to production. Production plants are turning to technology to supplement the manufacturing skills gap. Continue Reading
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Feature
27 Dec 2018
AI in 2019 will be all about bots and pre-trained models
2019 promises to be a big year for AI, as we're likely to see some trends -- such as adoption of virtual assistants and strong venture capital funding -- continue and others emerge. Continue Reading
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Feature
26 Dec 2018
AI winter is coming? Not this time, Tom Davenport says
A new AI winter, or downturn, is unlikely, even if the current slew of inflated expectations surrounding AI predicts inevitable disappointment, analytics expert Tom Davenport says. Continue Reading
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Feature
26 Dec 2018
Davenport: AI-based projects should be focused in scope
New AI projects in enterprises should focus on achievable goals rather than try to reinvent business processes or products and services, Tom Davenport says. Continue Reading
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Feature
20 Dec 2018
The future of AI technology: 2019 and beyond
Enterprise AI trends in 2019 will likely include more AI-powered tools for healthcare and fintech, as well as accelerating consolidation among smaller AI vendors. Continue Reading
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News
10 Dec 2018
Formula E technology driven by data analytics and AI
Formula E racing team EVR hopes to drive wins and innovation with a new partnership with Genpact, a professional services firm that offers an AI and analytics platform. Continue Reading
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News
06 Dec 2018
Oracle-DataFox acquisition could expand users' AI options
Oracle AI capabilities are likely to see a boost, as the vendor now has access to machine learning algorithms that can automatically distill useful information from large bodies of text. Continue Reading
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Feature
28 Nov 2018
NLP vs. NLU and the growing ability of machines to understand
NLP and NLU technologies are becoming more prominent in the enterprise. The former simply parses words, but the latter aims at a deeper level of understanding. Continue Reading
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Feature
20 Nov 2018
AI in fashion design and retail takes center stage
AI and fashion are a natural pairing as clothing designers and retailers are using technology to monitor what's hot and improve the efficiency of manufacturing and supply chains. Continue Reading
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Feature
12 Nov 2018
AI for accessibility helps people with disabilities
AI for people with disabilities is making a meaningful difference in their ability to navigate the world and participate in all the activities of daily life. Continue Reading
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Feature
09 Nov 2018
Jumio identity verification technology benefits from AI
ID verification technology is boosted by products of AI and machine learning, including natural language processing, image processing and biometric tools. Continue Reading
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Opinion
01 Oct 2018
Current state of AI is poorly understood by the public
Current applications of AI revolve entirely around machine learning. But researcher Zachary Lipton says that's not the message you get from most media coverage of AI. Continue Reading
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Feature
01 Oct 2018
AI in policing is controversial but delivers results
The drive toward more predictive policing is only growing stronger as computer vision and other AI tools are put to use. But not everyone is happy with the trend. Continue Reading
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Feature
20 Sep 2018
Use of AI in video games boosts playing experience
The combination of AI and gaming is not necessarily a new phenomenon, but it is gaining traction and contributing to more true-to-life and engaging experiences. Continue Reading
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Feature
17 Sep 2018
Bot security through AI openness
To ensure consumers interact with secure bots and AI tools, vendors like IBM and BotChain propose more AI transparency and have designed ways to achieve that. Continue Reading
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Feature
14 Sep 2018
AI in sports helps teams and leagues engage with fans
The use of artificial intelligence in sports industry is a growing trend that is helping leagues and teams engage with fans and improve the quality of in-game officiating. Continue Reading
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Feature
11 Sep 2018
AI in real estate smooths paper-based processes
The use of AI applications in real estate aims to make the paper-based processes of buying and selling property more reliable and repeatable. Continue Reading
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Feature
20 Aug 2018
Automated journalism creeps into newsrooms leaning on AI
The use of AI in journalism is gaining steam and, at this early stage, newsrooms are still looking at how the tools can be used to help reporters tell deeper stories. Continue Reading
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Feature
09 Aug 2018
AI in hospitality industry helps smooth travel turbulence
A growing number of hotels using AI are reporting streamlined customer service and improved cross-sell opportunities, but the biggest benefits likely lay ahead. Continue Reading
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Feature
02 Aug 2018
AI in restaurants takes customer service to the next level
Restaurants face challenges that include low margins and high turnover, but the use of chatbots is helping some restaurant chains address these perennial difficulties. Continue Reading
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Feature
30 Jul 2018
Where the IBM Project Debater AI system may be headed
Unveiled during a live debate in June, IBM's Project Debater will be partially released in 2019 and could have real-life applications, particularly in education. Continue Reading
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Opinion
19 Jul 2018
Reskilling the analytics team: Math, science and creativity
Technical skills are a must for data scientists. But to make analytics teams successful, they also need to think creatively, work in harmony and be good communicators. Continue Reading
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Feature
17 Jul 2018
Customer support chatbots set to transform service functions
AI-enabled chatbots are helping enterprises improve their customer service functions by automating some tasks, enabling human workers to focus on what really matters. Continue Reading
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Feature
02 Jul 2018
AI for recruiting helps companies land top job candidates
More enterprises are using AI in hiring today, a practice that can help surface strong applicants. But there are several pitfalls businesses need to watch for. Continue Reading