AI Technologies & Platforms
Top Stories
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Tip
28 Jul 2026
The best AI governance tools and platforms in 2026
AI governance has become a boardroom priority. These tools and platforms can help leaders fulfill AI governance mandates. Continue Reading
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Tip
27 Jul 2026
The quantum technologies that will transform enterprise IT
As quantum capabilities progress toward commercial viability, business leaders need to understand the quantum technologies that will be at their disposal. Continue Reading
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Feature
23 Sep 2022
Industries leading the way in conversational AI
Learn how companies in vertical markets are using conversational AI and even partnering with AI developers for software that's tailored to their unique business needs. Continue Reading
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News
09 Sep 2022
How Loram reduces distracted driving with AI technology
The road and rail maintenance company employs technology from a startup AI vendor with a computer vision and deep learning device that alerts unfocused fleet truck drivers. Continue Reading
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News
30 Aug 2022
Panera's AI drive-through test addresses labor concerns
The restaurant chain is using Tori, a voice assistant from startup OpenCity. The company says its goal is to redirect employees from the drive-through lines to other tasks. Continue Reading
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News
17 Aug 2022
A hyper-personalized AI platform for community finance
Using the vendor's Cortex AI platform, DeepTarget created a digital experience platform that community finance institutions can use to predict what consumers will buy. Continue Reading
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Feature
04 Aug 2022
The white-box model approach aims for interpretable AI
The white-box model approach to machine learning makes AI interpretable since algorithms are easy to understand. Ajay Thampi, author of 'Interpretable AI,' explains this approach. Continue Reading
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Feature
03 Aug 2022
How the economic downturn is affecting the AI sector
Enterprise budget cutting is slowing AI projects. Vendors may not feel the impact now but likely won't be spared. Meanwhile, venture capitalists have cut back investments. Continue Reading
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Feature
29 Jul 2022
A closer look at what makes the AI tool Dall-E powerful
The language processing tool differs from most chatbots because it has access to specialized data sets. This makes it powerful, but also potentially dangerous. Continue Reading
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News
27 Jul 2022
Ex-Google engineer Blake Lemoine discusses sentient AI
Ex-Google engineer Blake Lemoine discusses why LaMDA and other AI systems may be considered sentient and explains exactly how much AI systems know about consumers. Continue Reading
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News
07 Jul 2022
Salesforce CodeGen lead discusses AI-generated programming
The head of Salesforce's open source, AI-assisted no-code project discusses the company's approach to AI moving forward, as well as what users might see next on the roadmap. Continue Reading
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Feature
30 Jun 2022
How hybrid chatbots improve customer experience
Hybrid chatbots combine human intelligence with AI used in standard chatbots to improve customer experience. Learn how industries are using them to engage with customers. Continue Reading
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News
23 Jun 2022
Microsoft reins in AI facial and voice recognition tech
The tech giant plans to rein in some of its AI technologies based on facial and voice recognition to reduce or eliminate bias and discrimination and aim for 'inclusive AI.' Continue Reading
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News
13 Jun 2022
Alternative data, multimodal AI tech produce new insights
AI fuels the delivery of new sources of investment and corporate information, such as satellite imagery, contact center audio logs, employee sentiment and social media data. Continue Reading
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News
25 May 2022
Microsoft invites access to Azure OpenAI Service, GPT-3
Microsoft has invited corporate developers to apply for access to its cloud-based AI model for natural language processing. The service was invitation only. Continue Reading
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News
05 May 2022
Domino Data Lab releases latest MLOps platform update
Domino 5.2 includes new features for data scientists to find the best model development environment and use Snowflake by automating model deployment to Snowflake's Data Cloud. Continue Reading
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News
28 Apr 2022
AI's effects on climate change: Both good and bad
With more companies building supercomputers and infrastructure that requires a lot of compute power, AI may be doing more harm than good to the planet. Continue Reading
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News
14 Apr 2022
How Cerebras CS-2 update stands up to competitors' offerings
The AI vendor's update now includes tighter support for PyTorch and TensorFlow. Focused on complex deep learning applications, Cerebras competes with Microsoft Azure and Nvidia. Continue Reading
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Feature
11 Apr 2022
Stochastic point processes and their practical value
Data scientists learn and utilize stochastic point processes for myriad pragmatic uses. Data scientist Vincent Granville explains this in his new book. Continue Reading
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Feature
07 Mar 2022
Swiss retailer uses open source Ray tool to scale AI models
Ricardo uses Anyscale's Ray for scaling its product classification models. Ray helps enterprises scale their applications from a laptop to the cloud. Continue Reading
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News
04 Mar 2022
Data crucial for finance companies using AI
Organizations in credit, banking and insurance must pay attention to data to build explainable models. This Q&A with an AI vendor CEO explores data, governance and explainability. Continue Reading
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News
03 Mar 2022
Finance firms scrape alternative data from unexpected sources
Investment firms and individual investors use data from sources as diverse as Facebook and TikTok, private jet tracking, geolocation and sentiment analysis to buy and sell securities. Continue Reading
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Feature
03 Mar 2022
Finance industry giants disclose AI challenges
Education, explainability, privacy and integration are some of the problems institutions face when implementing machine learning tools and technology. Continue Reading
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Feature
24 Feb 2022
How a soccer club uses facial recognition access control
The Los Angeles Football Club began using the Rock, an autonomous access platform, in 2021. Players and staff use the Rock to access facilities without a key system. Continue Reading
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News
23 Feb 2022
SambaNova unveils GPT Banking for financial industry
The product is aimed at giving financial institutions deep learning language capabilities. However, deep learning is hard to navigate in the finance industry. Continue Reading
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Feature
16 Feb 2022
AutoML platforms push data science projects to the finish line
Data science projects often have trouble reaching the production phase, but automated machine learning platforms are accelerating data scientists' work to help them come to fruition. Continue Reading
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News
15 Feb 2022
Biometric technology like facial recognition is here to stay
Despite resistance, government agencies and private companies continue to use the technology. A key issue is whether people are informed about how their information will be used. Continue Reading
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News
07 Feb 2022
IRS drops facial recognition plans after criticism
The agency said it will no longer require taxpayers to use a third-party website to authenticate identity and will develop its own tools to boost security and prevent fraud. Continue Reading
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News
02 Feb 2022
Fallout continues over IRS ID.me facial recognition login
Taxpayers and privacy advocates continue to protest the move by the government agency. The agency may be rethinking its reliance on ID.me's biometric technology. Continue Reading
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Tip
26 Jan 2022
AI's growing cybersecurity role
Artificial intelligence capabilities are increasingly used to detect cybersecurity threats. As threats proliferate, AI cybersecurity capabilities will likely be the norm. Continue Reading
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Tip
25 Jan 2022
Securing AI during the development process
AI systems can have their data corrupted or 'poisoned' by bad actors. Luckily, there are protective measures developers can take to ensure their systems remain secure. Continue Reading
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News
20 Jan 2022
New U.S. Chamber of Commerce commission to promote AI
The bipartisan commission includes experts with a variety of technology backgrounds and is led by two former congressmen. A report by the commission is expected later this year. Continue Reading
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Feature
29 Dec 2021
Tips and tricks for deploying TinyML
A typical TinyML deployment has many software and hardware requirements, and there are best practices that developers should be aware of to help simplify this complicated process. Continue Reading
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News
29 Dec 2021
AI is the game-changer needed in customer service
The holiday season is a busy time for call center agents. However, problems in the CX industry are leading organizations to turn to machine learning for optimization. Continue Reading
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Feature
28 Dec 2021
Cryptocurrency broker uses Ada AI platform for better CX
LiteBit partnered with the customer service vendor in 2017 when the cryptocurrency market was booming. Since then, it has been using the vendor's AI-powered chatbot. Continue Reading
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Feature
20 Dec 2021
Q&A: How retail AI tools can help combat inflation
Prices for food, gas and more have risen during the past year. Revionics' senior director of retail innovation discusses how retail AI tools can help companies navigate inflation. Continue Reading
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News
15 Dec 2021
8 AI headlines expected in 2022
As 2021 draws to a close, some of the biggest AI headlines next year will likely involve regulation, automation, the Great Resignation and larger language models. Continue Reading
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News
02 Dec 2021
AWS SageMaker equipped with new features for model building
The tech giant revealed new tools for its AI and machine learning platforms geared toward making model building easier for enterprises and users. Continue Reading
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News
18 Nov 2021
Google makes chatbots accessible with Bot-in-a-Box
Available on Google Cloud, the feature is deployed in AI-powered Business Messages. Using pre-made bots, enterprises can connect with customers on different branded channels. Continue Reading
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Feature
12 Nov 2021
Is AI a boon or bane for cybersecurity?
Like other developing technologies, AI has its pros and cons. However, it has proven an indispensable cybersecurity tool, with many scenarios where AI is helping protect data. Continue Reading
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News
11 Nov 2021
IBM reveals new NLP features for Watson Discovery
The tech giant said the new features will help users parse through complex business-specific documents in highly regulated industries such as finance and insurance. Continue Reading
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News
09 Nov 2021
Biden's top science advisor working on AI bill of rights
A national AI bill of rights could include the rights to transparency and data governance, according to Biden's top science advisor. Continue Reading
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News
20 Oct 2021
SambaNova Systems now offers GPT AI-powered language model
The vendor said its new offering will save enterprises time and money as they adopt language models. It also said the service makes the language model more accessible than before. Continue Reading
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Feature
17 Sep 2021
How neural network training methods are modeled after the human brain
Training neural nets to mirror the human brain enables deep learning models to apply learning to data they've never seen before. Continue Reading
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Feature
26 Aug 2021
Energy consumption of AI poses environmental problems
Data centers and large AI models use massive amounts of energy and are harmful to the environment. Businesses can take action to lower their environmental impact. Continue Reading
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News
22 Jun 2021
HPE buys Determined AI to speed AI model training with HPC
Hewlett Packard Enterprise scoops up San Francisco-based startup to give customers out-of-the-box AI training models for use with high-performance computing systems. Continue Reading
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Feature
17 Jun 2021
5 top chatbot features to boost your AI plan
By infusing their chatbots with natural language understanding, contextual messaging and other AI features, enterprises can build and deploy more powerful chatbots. Continue Reading
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News
03 Jun 2021
L'Oréal to 'revolutionize' beauty services using Google Vertex
ModiFace says it will save many hours developing AI algorithms by exploiting the compute power and AI tools of Google Vertex to create digitized beauty services. Continue Reading
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News
28 May 2021
Microsoft revs up AI push with GPT-3-enabled Power Apps
GPT-3-enabled Microsoft Power Apps will enable those with little or no coding experience to build Power FX applications on Azure using natural, conversational language. Continue Reading
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Feature
26 May 2021
How emotion analytics will impact the future of NLP
Conversational agents and chatbots struggle to understand complex human speech, including sarcasm. But that could change as NLP increasingly incorporates emotional understanding. Continue Reading
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News
11 May 2021
IBM Watson Orchestrate poised to take tasks workers hate most
IBM Watson Orchestrate is the latest technology from a major vendor that promises to save employees from highly repetitive job responsibilities. Continue Reading
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Feature
10 May 2021
How to hire data scientists
Enterprises tend to want data scientists who have a drive to continue their training, through peer training or online platforms, to keep up with ongoing changes in the field. Continue Reading
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News
28 Apr 2021
Panasonic to buy Blue Yonder in $7.1 billion deal
Panasonic's acquisition of Blue Yonder aims to build out Panasonic's software business, but how well the traditional hardware vendor can adapt remains to be seen. Continue Reading
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Feature
19 Apr 2021
5 reasons NLP for chatbots improves performance
Experts say chatbots need some level of natural language processing capability in order to become truly conversational. Without language capabilities, bots are simple order takers. Continue Reading
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News
14 Apr 2021
SambaNova funding round brings in $676 million
SambaNova's large funding round shows that investors are confident in the startup's AI chips, as well as in the AI hardware market. SambaNova competes with Nvidia. Continue Reading
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News
12 Apr 2021
Microsoft to acquire Nuance in $19.7 billion deal
The all-cash acquisition will give Microsoft access to Nuance’s healthcare-focused dictation technology, as Microsoft continues to expand its role in the healthcare market. Continue Reading
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News
09 Apr 2021
Check model accuracy with Facebook AI's new data set
Facebook paid people for their likenesses in its new Casual Conversations data set. The data set can help researchers check for bias in their AI models. Continue Reading
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Feature
02 Apr 2021
Automatic speech recognition may be better than you think
Even as more enterprises turn to voice recognition systems to process unstructured audio and build virtual assistants, many organizations don't have confidence in the high accuracy of these systems. Continue Reading
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Feature
01 Apr 2021
AI voice technology has benefits and limitations
The quality of an automated transcription depends on high-quality recording equipment as well as modern AI-powered transcription software, according to one CTO. Continue Reading
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News
26 Mar 2021
Jumio CEO discusses new $150 million funding round
Jumio CEO Robert Prigge talks about Jumio's new funding round and how the COVID-19 pandemic has affected Jumio's digital identity verification and fraud prevention business. Continue Reading
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News
16 Mar 2021
PatSnap lands $300M in Series E funding
PatSnap reports new funding for its IP and R&D management platforms, as the number of patents granted globally picked up, despite COVID-19, in 2020. Continue Reading
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News
05 Feb 2021
Microsoft makes image classification model available
Microsoft's release of a pre-trained vision model comes after Google and OpenAI also released open source vision models. The models may not have much enterprise use, though. Continue Reading
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News
19 Jan 2021
Google launches a suite of retail AI products
Google released AI products for online retailers as the tech giant increases its focus on industry verticals. The new products are designed for small and large retailers. Continue Reading
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Feature
11 Dec 2020
Nuance CTO: Conversational AI is the 'next big step'
Conversational AI has steadily grown more advanced over the past several years. Nuance CTO Joe Petro explains why the vendor is refocusing on the technology. Continue Reading
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Feature
02 Dec 2020
Speech to text for deaf users aids in accessibility
For the millions of people who are hard of hearing, speech-to-text advancements have improved their ability to complete daily tasks -- but the tech still has a long way to go. Continue Reading
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Feature
23 Nov 2020
Reality check: Analysts check in on the AI hype cycle
AI applications still come with significant hype, but with a targeted approach, organizations can get the most out of their applications. Continue Reading
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18 Nov 2020
Why AI literacy is critical, even for non-technical employees
To successfully deploy and manage AI projects and build a vision of a digital workplace, businesses need to ensure a basic level of AI competency across all employees. Continue Reading
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Feature
16 Nov 2020
8 examples of AI personalization across industries
Through AI content personalization, organizations can build unique profiles of users and customers and tailor their products, advertisements and services to better fit them. Continue Reading
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News
10 Nov 2020
Infosys applied AI launch follows IT consulting AI releases
Infosys launched a new offering to help enterprises find and apply AI use cases at scale. The release is part of a wave of similar products from other big systems integrators. Continue Reading
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Feature
06 Nov 2020
AI might not have rights, but it could pay taxes
Tax, liability and patent laws can't handle AI systems, which have grown steadily smarter. As AI becomes ubiquitous, the legal system may need to change to accommodate it. Continue Reading
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Feature
30 Oct 2020
How AI can be used in agriculture: Applications and benefits
The use of agricultural AI optimizes the farming industry by decreasing workloads, analyzing harvesting data and improving accuracy through seasonal forecasting. Continue Reading
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Feature
28 Oct 2020
AI fraud detection tools can help fight rising e-commerce fraud
As the coronavirus pandemic has forced more businesses online, e-commerce fraud has spiked. AI fraud detection and prevention tools, however, can help merchants. Continue Reading
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News
28 Oct 2020
Wordtune AI tool from AI21 Labs rewrites sentences using NLG
A new product powered by AI and natural language generation can rewrite sentences. The tool could foreshadow the arrival of more AI-powered writing assistants. Continue Reading
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Feature
22 Oct 2020
Understanding motion analytics, where it is and where it's going
Machine learning is helping make motion analysis more usable for the average enterprise, creating new use cases and applications that can drive value. Continue Reading
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News
21 Oct 2020
Google enters mortgage space with new Document AI tool
Google's new Lending DocAI product can help users automate mortgage document processing. The product is Google's first specialized mortgage tool. Continue Reading
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Feature
19 Oct 2020
COVID-19 to drive more AI in retail for small retailers
Retailers were hit hard by the COVID-19 economic fallout, especially small, local businesses. Amid a shift online, AI could help some retailers adjust to the new reality. Continue Reading
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News
15 Oct 2020
New AI system to give Microsoft Seeing AI a boost
A new object captioning AI model from Microsoft strengthens the tech giant's accessibility services, which the vendor has championed for years. Continue Reading
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Feature
02 Oct 2020
IBM chatbot gives voting information to Idaho residents
By turning to IBM Watson Assistant, the state of Idaho deployed a chatbot to help voters get information about the primary elections, which were mail-in only, back in May. Continue Reading
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Feature
30 Sep 2020
AI vs. predictive analytics debate shows powerful combination
Artificial intelligence and machine learning, when combined with predictive analytics, allow companies and organizations to get the most out of their data. Continue Reading
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Feature
29 Sep 2020
Advantages of AI in agriculture include increased efficiency
Artificial intelligence has the capacity to improve the supply chain and agricultural industry by improving demand forecasting and increasing productivity. Continue Reading
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News
23 Sep 2020
Microsoft exclusively licenses OpenAI's GPT-3 language model
Microsoft expanded its partnership with AI research organization OpenAI. The tech giant will exclusively license OpenAI's powerful GPT-3 language model. Continue Reading
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21 Sep 2020
How to troubleshoot 8 common autoencoder limitations
Autoencoders' ability for automated feature extraction, data preparation, and denoising are complicated by their common problems and limitations in usage. Continue Reading
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10 Sep 2020
AI in transportation reduces employee workloads
By using intelligent automation, a shipping company trimmed employee workloads, enabling employees to shift from document processing to customer service. Continue Reading
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News
28 Aug 2020
IBM uses AI to power new US Open online features
With AI and Watson Discovery, IBM is providing tennis fans with new ways to interact with each other online during this year's US Open, which will be held without live spectators. Continue Reading
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Feature
28 Aug 2020
It's been a slow road for AI in oil and gas industries
Analytics and AI can help oil and gas companies better predict supply and demand, involuntary flaring and where to drill. But the companies struggle to get talent. Continue Reading
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24 Aug 2020
AI in retail has helped retailers during COVID-19
During the Ai4 2020 virtual conference, a panel of retail experts discusses how AI and analytics have helped retailers deal with the economic fallout of the COVID-19 pandemic. Continue Reading
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Feature
21 Aug 2020
Automated document processing helps PPP applications
Using its own AI models, as well as technology from Abbyy, PwC can rapidly and correctly file a large volume of PPP loan applications. Continue Reading
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31 Jul 2020
Future of AI in video games focuses on the human connection
The future of gameplay is reliant on the usage and perfection of Emotional AI and its ability to create and emulate realistic and human relationships. Continue Reading
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News
22 Jul 2020
Nvidia, University of Florida building AI supercomputer
Nvidia and the University of Florida have teamed up to build what they claim will be the fastest AI supercomputer in academia, capable of hitting 700 petaflops of performance. Continue Reading
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30 Jun 2020
Accelerating digital transformation through remote work
As working remotely became a near-global mandate, companies have been thrust headfirst into a digital transformation. AI is helping to smooth the journey. Continue Reading
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Feature
29 Jun 2020
AI web scraping augments data collection
Web scraping automates the data gathering process and refines the data pipeline, but it requires careful attention to choosing the right tools, languages and programs. Continue Reading
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News
26 Jun 2020
Bank modernizes with MLflow and Databricks
With Databricks and MLflow, an Argentinian bank modernized its infrastructure, increased customer retention and better managed its machine learning models. Continue Reading
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News
24 Jun 2020
Databricks acquisition of Redash boosts data visualization
Databricks bought Redash, a data visualization vendor, to boost its own visualization capabilities. Databricks had largely relied on partnerships with other vendors for such tools. Continue Reading
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News
23 Jun 2020
Databricks AI in next-generation transportation
Virgin Hyperloop turned to Databricks to horizontally scale out and speed up its processes as it works to create a new form of transportation. Continue Reading
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Feature
17 Jun 2020
NLP, chatbot development reignite conversational commerce AI
The world of e-commerce has been focused on the adoption of conversational commerce for years to boost online sales. COVID-19 might just be the catalyst for widespread use. Continue Reading
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News
16 Jun 2020
Amazon highlights distancing with Distance Assistant
Amid a lawsuit over unsafe warehouse conditions, Amazon brings an AI-powered camera and monitor system to its warehouses to help employees maintain social distancing. Continue Reading
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News
04 Jun 2020
Microsoft replaces dozens of journalists with AI system
In a cost-saving move, Microsoft is ending the employment of dozens of contract journalists in favor of AI systems. It's a risky move, though. Continue Reading
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Feature
29 May 2020
Use of AI-assisted surgery remains limited despite its benefits
While AI adoption to assist with surgeries remains limited, the technology holds great potential to increase quality of care and decrease patient risk. Continue Reading
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News
22 May 2020
Using data and IBM AI to make coronavirus economic predictions
A major marketing firm has turned to IBM Watson Studio, and its data, to create an interactive platform that predicts the risk, readiness and recovery periods for counties hit by the coronavirus. Continue Reading
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Feature
21 May 2020
AI COVID-19 tech bolsters social distancing, supply chains
As the world waits for staggered reopenings and a return to normal life, AI-based technology is assisting scientists with diagnosis, detection, research and remote-based workforces. Continue Reading
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Feature
15 May 2020
AI and augmented reality blur lines between virtual and reality
Using AI with augmented reality and virtual reality in industries as varied as gaming and conversational systems can enhance the already impressive technologies. Continue Reading
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News
13 May 2020
Facebook advances AI used to detect hate speech
Facebook can now proactively find and flag hate speech better. Meanwhile, the social media giant's AI Research made BlenderBot, an advanced conversational AI system, open source. Continue Reading