IT Operations
Top Stories
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News
15 Oct 2026
Vendors build safeguards for autonomous software factories
Experts say baked-in workload isolation, network controls and continuous verification are important safeguards for autonomous software development. Continue Reading
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News
14 Oct 2026
Gartner forecasts massive AI infrastructure write-downs
Gartner forecasts that up to 80% of neoclouds will cease independent operations by 2030, as projected AI infrastructure costs exceed projected revenue. Continue Reading
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Definition
21 May 2021
zero-touch provisioning (ZTP)
Zero-touch provisioning (ZTP) is a method of setting up devices that automatically configures the device using a switch feature. Continue Reading
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News
19 May 2021
Spurred by pandemic, BizDevOps becomes a reality
In diverse industries from healthcare to banking and manufacturing, nontechnical teams are adopting Agile approaches to work alongside digital tools once used primarily by engineers. Continue Reading
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Tip
19 May 2021
How to build a CI/CD pipeline -- with examples
Ready to set up a CI/CD pipeline? Follow these general steps, with guidance toward specific examples depending upon your own specific needs and resources. Continue Reading
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Feature
14 May 2021
Learn Docker best practices with this interactive book
The author of The Docker Workshop, Vincent Sesto, discusses Docker's ingenuity and gives tips to IT admins on the leading container creation technology in this Q&A. Continue Reading
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Tip
14 May 2021
SCCM peer caching matters more now than ever
The three peer-to-peer technologies in System Center Configuration Manager smooth out traffic over the network, but one might be a better fit for your organization than the others. Continue Reading
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Tutorial
13 May 2021
How to auto scale Kubernetes pods for microservices
In Kubernetes, autoscaling prevents over provisioning resources for microservices running in a cluster. Follow this tutorial to set up horizontal and vertical scaling. Continue Reading
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News
13 May 2021
May Patch Tuesday brings more bad news for Exchange admins
Microsoft releases four fixes for the email server product, which remains firmly in the sights of threat actors seeking new ways to exploit the system. Continue Reading
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News
12 May 2021
VMware Tanzu service mesh tie-in syncs multi-cloud networks
Newly tightened integration between VMware's Tanzu service mesh and Avi load balancer is meant to simplify provisioning, facilitate multi-cloud failover and automate cloud bursting. Continue Reading
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News
10 May 2021
ServiceNow adds Lightstep observability as BizDevOps grows
BizDevOps is taking off amid widespread digital transformation, and ServiceNow's Lightstep buy could bring observability to teams via its workflow platform. Continue Reading
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Tip
10 May 2021
Fortify Docker image security with these 5 tips
Docker images are complex by many measures, but strengthened security alleviates plenty of worry during runtime. Implement these best practices to fortify images. Continue Reading
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News
06 May 2021
CNCF projects hone multi-cluster Kubernetes management
Cluster API is considered production-ready by early adopters of multi-cluster Kubernetes, while a new multi-cluster API and control plane prototypes take shape. Continue Reading
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Tutorial
06 May 2021
Combine PowerShell and Docker to simplify testing across OSes
Run PowerShell scripts in Docker containers to manage multiple environments from the same system. Follow this tutorial to see how to test Linux environments with a Windows host OS. Continue Reading
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News
06 May 2021
Prometheus Q&A: How the Kubernetes monitoring tool is evolving
Prometheus has a reputation for being hard to work with. Richard Hartmann, a member of the Prometheus team and community director at Grafana Labs, talks about how that might be changing. Continue Reading
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News
04 May 2021
IT pros make a case for GitOps in IT governance
GitOps requires shifts in IT team mindset and workflows, but enterprises with regulatory compliance and strict IT governance mandates say the pros outweigh the cons. Continue Reading
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Feature
29 Apr 2021
IDC analyst: Serverless tech will change the future of IT ops
IDC's Mary Johnston Turner discusses how the development and increasing maturity of serverless technology and AI will upend how IT operates. Continue Reading
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News
29 Apr 2021
Red Hat refocuses on IT operations as cloud use expands
Red Hat renews its focus on IT operations, which have become both more complex and more crucial amid the rise of DevOps and cloud-native applications. Continue Reading
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Tip
28 Apr 2021
How to choose between Azure Files vs. an on-prem file server
Many organizations still need a file server, but some of the advantages of Microsoft's cloud storage option might persuade companies to make the switch. Continue Reading
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News
28 Apr 2021
Atlassian Jira Work Management overhauls BizDevOps features
Atlassian has offered a fresh take on BizDevOps with Jira Work Management, which replaces Jira Core for enterprise legal, marketing and HR teams. Continue Reading
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Tip
28 Apr 2021
The CMDB-cloud pairing isn't as irrelevant as it seems
CMDBs have made IT admins' lives easier through their store of information. Learn why CMDBs are still a reliable tool for service management, despite the surge in cloud adoption. Continue Reading
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Feature
27 Apr 2021
What's the difference between AI and IT automation?
AI and automation go hand in hand, but there are important differences between them. Learn the basics and how an IT org can combine them to improve workflows. Continue Reading
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News
27 Apr 2021
Red Hat OpenShift lays foundation for hybrid cloud services
Amid a post-pandemic cloud shift, Red Hat looks to meet customer needs and beat out competitors with new OpenShift-based managed services for distributed applications. Continue Reading
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Tip
22 Apr 2021
Prepare to train AI models for IT Ops non-stop
Algorithms have the potential to revolutionize IT organizations with carefully deployed models. Explore the learning approaches needed to successfully implement and maneuver these AI deployments. Continue Reading
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Tutorial
20 Apr 2021
Be selective with Kubernetes RBAC permissions
Kubernetes RBAC has some vital best practices that save IT teams frustration and consternation. This brief tutorial takes you through new role creation to permissions management. Continue Reading
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Tutorial
20 Apr 2021
Generate a Windows file server audit via PowerShell
Learn how to generate a detailed report that uncovers unusual activity by users on a Windows file share without having to manually investigate every file and folder. Continue Reading
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News
19 Apr 2021
Atlassian Jira shrinks ITSM competitive gaps with ThinkTilt
Atlassian Jira Service Management chips away at incumbent ITSM vendors' market lead with low-code/no-code IP from ThinkTilt, but it must keep adding features to fully catch up. Continue Reading
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News
19 Apr 2021
Log management tools add finesse to Elasticsearch
Vendors that bring log management expertise to open source Elasticsearch helped unlock collaboration and incident response for companies that had struggled with ELK on their own. Continue Reading
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Tip
15 Apr 2021
Close the tech skills gap with the right training
Employee skills are a valuable business resource. The scarcity of new or emerging IT skills has led to a skills gap that impedes tech adoption and business competitiveness. Continue Reading
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News
14 Apr 2021
Service mesh SaaS springs up in fragmented market
Service mesh is complex, and users can choose from among many vendor products. New SaaS versions offer a way for them to try different approaches without making a big commitment. Continue Reading
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News
14 Apr 2021
Exchange Server bugs continue to bite on April Patch Tuesday
Microsoft resolves 110 vulnerabilities, including a zero-day and four public disclosures, but the company says admins should prioritize four critical bugs on Exchange Server. Continue Reading
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Tip
13 Apr 2021
Azure MFA NPS extension boosts authentication capabilities
With help from the Network Policy Server extension, organizations can expand their on-premises authentication features by tapping into Microsoft's cloud. Continue Reading
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Tip
13 Apr 2021
Azure File Sync service puts pep in hybrid storage setups
Microsoft's Azure Files offering alleviates traditional support efforts and hardware costs. Using this additional service can improve performance and keep end users happy. Continue Reading
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Tip
13 Apr 2021
Use these metrics to manage availability
Learn about uptime availability metrics that are critical to meeting business goals for your organization's systems and applications. Then, see how to put them into action. Continue Reading
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Tutorial
09 Apr 2021
Kubernetes basics: A step-by-step implementation tutorial
This Kubernetes implementation example demonstrates how to create a single-node cluster on Windows 10 to get a containerized application up and running. Continue Reading
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Tip
08 Apr 2021
Master containerized microservices monitoring
Before IT teams can enjoy the benefits that containers and microservices bring, they must tackle several monitoring hurdles first. Continue Reading
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Definition
08 Apr 2021
What is container management and why is it important?
Container management refers to a set of practices that govern and maintain containerization software. Container management tools automate the creation, deployment, destruction and scaling of application or systems containers. Continue Reading
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News
06 Apr 2021
Puppet Relay links event-driven IT automation to Enterprise
Puppet's Relay event-driven automation framework ships this week, with Puppet Enterprise integration that can link cloud-native workflows with on-premises infrastructure and apps. Continue Reading
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Tutorial
06 Apr 2021
Try out this GitOps tutorial with Flux and Kubernetes
Learn how to implement GitOps with Kubernetes workloads. See the benefits of this approach and follow this Flux tutorial to get started. Continue Reading
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News
31 Mar 2021
Tech Data-Synnex merger poses IT distribution questions
The merger of IT distributors Tech Data and Synnex presents synergies -- as well as some areas of overlap -- between their respective business models. Continue Reading
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News
30 Mar 2021
Sysdig adds cloud security to container observability mix
Some IT experts believe Sysdig could appeal to enterprises by combining cloud and application security data in one interface, within a broader DevOps observability tool set. Continue Reading
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Tutorial
29 Mar 2021
Cut coding corners with return values in PowerShell functions
In certain instances, a return keyword is a good option to exit the current scope of a function and to reduce the bloat from a PowerShell script. Continue Reading
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News
29 Mar 2021
IT automation helps healthcare companies adjust to pandemic
COVID-19 forced most businesses to upgrade their technology but adding IT automation to accommodate the growth in virtual services was most critical in the healthcare industry. Continue Reading
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Tip
29 Mar 2021
Understand IT change management vs. configuration management
When examining change management vs. configuration management, it's easy to confuse them. These examples illustrate how they intertwine, but still address different areas. Continue Reading
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Tip
26 Mar 2021
Stay in control with Azure AD Privileged Identity Management
Rampant use of elevated privileges can prove hazardous to enterprises. Rein in access and manage resource access with help from this Azure Active Directory feature. Continue Reading
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News
25 Mar 2021
Harness preps enterprise AI expansion for CI/CD tools
An enterprise continuous integration product Harness plans to launch next quarter will inject AI features for CI in a bid to raise the company's profile against its many rivals. Continue Reading
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News
24 Mar 2021
Cisco Intersight folds in Terraform Cloud amid SaaS revamp
Cisco has expanded its partnership with HashiCorp and readied a SaaS-managed Kubernetes service as it vies for a share of the software-centric market for cloud-native apps. Continue Reading
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News
24 Mar 2021
ServiceNow enters RPA market with Intellibot acquisition
Taking its cue from corporate users focused on both low- code and automation, ServiceNow has acquired Intellibot for its robotic process automation (RPA) products. Continue Reading
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Tip
22 Mar 2021
Manage a multi-cluster Kubernetes deployment effectively
To reap the benefits of a multi-cluster Kubernetes deployment, IT admins need to understand its intricate levels of management and if their deployments warrant the strategy. Continue Reading
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News
22 Mar 2021
Nordic bank fights money launderers with log analytics
The IT team at Lunar created an interface into its log analytics system for the bank's fraud investigators, which helped uncover specific data about questionable accounts. Continue Reading
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Tip
17 Mar 2021
Tackle Kubernetes observability with the right metrics
Observability is a natural extension of IT monitoring -- and container environments only get more complicated. Use the right metrics for the greatest return. Continue Reading
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Tutorial
17 Mar 2021
Build a Windows Server 2019 file server cluster for stability
Learn how to use the clustering tools provided by the Microsoft server OS to create a highly available file server to avoid downtime if disaster strikes. Continue Reading
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Tip
15 Mar 2021
Run a DevOps Dojo to improve training and culture
DevOps continues to reshape organizations through efficiency and collaboration. See why a DevOps Dojo is the next priority for your business. Continue Reading
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News
12 Mar 2021
Energy company swaps index cards, Excel for DevSecOps
Manually tracking thousands of cloud connections was unsustainable for a $36 billion energy company, forcing a cultural and technical shift to DevSecOps. Continue Reading
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News
11 Mar 2021
Mendix dumps cluttered DevOps monitoring tools for Datadog
The IT teams that run Mendix PaaS sped up incident response by tossing out a confusing mix of DevOps monitoring tools and settling on one vendor. Continue Reading
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News
10 Mar 2021
Kong service mesh paid version eases policy management pain
IT pros could cobble together an open source service mesh with Open Policy Agent on their own, but Kong Mesh will let them skip that struggle for a price. Continue Reading
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News
09 Mar 2021
Exchange Server issues loom over March Patch Tuesday
For many organizations that rely on Exchange for reasons in addition to email, a move to a more secure messaging platform is not an option. Continue Reading
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Tip
09 Mar 2021
6 virtual server management best practices
When overseeing virtual servers, take advantage of self-service VM management, VM templates, monitoring tools and permissions groups to ease the management burden. Continue Reading
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News
09 Mar 2021
Nvidia launches integrated AI platform for VMware vSphere 7
Making good on their promise last fall, Nvidia and VMware have delivered a platform allowing vSphere 7 users to run the next generation of AI-based applications. Continue Reading
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Tip
08 Mar 2021
The keys to an efficient help desk staffing model
Hiring skilled staff alone to fill help desk roles is not enough to improve workflows. Learn how to unlock a help desk's full potential with these tips. Continue Reading
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Feature
08 Mar 2021
Top 10 disadvantages of server virtualization
Server virtualization is lauded for its flexibility, improved productivity and more efficient resource provisioning, but the technology is not without its drawbacks. Continue Reading
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News
05 Mar 2021
Prisma Cloud hatches DevSecOps plans for Bridgecrew
Palo Alto Networks will add Bridgecrew DevSecOps tools to Prisma Cloud and open its considerable coffers to fund the new acquisition's infrastructure-as-code projects. Continue Reading
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News
05 Mar 2021
Linkerd 'opt-in,' developer accessibility sway IT pros
Not every enterprise needs the detailed configurability of Istio service mesh, and devs can unobtrusively experiment with Linkerd alongside other Kubernetes workloads. Continue Reading
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Tip
05 Mar 2021
Prepare for successful container adoption with these tips
Enterprises all over the world are making containerized applications a central focus. Learn why your IT organization should be next, and how to prepare. Continue Reading
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Answer
04 Mar 2021
Containers vs. VMs: What are the key differences?
Containers have rapidly come into focus as a popular option for deploying applications, but they have limitations and are fundamentally different than VMs. Continue Reading
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Tip
04 Mar 2021
Microsoft Cloud App Security aims to expand your defenses
Data center security tools have little control over the plethora of SaaS apps used in the enterprise. A Microsoft offering attempts to bridge that gap to ward off threats. Continue Reading
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Feature
04 Mar 2021
8 certifications and courses for admins, DevOps and IT ops pros
With a few years of experience now on your resume, it's time to boost or validate those skills you've gained. Explore these courses and certifications for one that fits your goals. Continue Reading
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Tip
03 Mar 2021
CPRA compliance creates complications for IT ops
Data compliance only gets tougher as new privacy protection laws are passed. California's privacy regulations mean IT ops teams must reconfigure their data collection processes. Continue Reading
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Tip
02 Mar 2021
Learn the differences between VM snapshot vs. backup
When admins build their VM management and DR strategy, they must understand the differences between backups and snapshots to ensure they don't lose valuable VM data. Continue Reading
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Tip
02 Mar 2021
Optimize Windows Server 2019 with file server best practices
A file server deployment must satisfy the needs of both the end user and the IT staff. Tune up Windows Server for a secure and performant repository for your critical data. Continue Reading
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Tip
02 Mar 2021
How to perform a Hyper-V to VMware migration
Before you migrate from Hyper-V to VMware, you should take a comprehensive inventory, set an agreed-upon schedule and communicate the potential effects to all relevant parties. Continue Reading
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Tip
26 Feb 2021
3 DevSecOps trends to keep an eye on
The future of DevSecOps isn't set, but these trends are shaping its course. Learn what changes -- and risks -- your IT organization should prepare for. Continue Reading
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News
26 Feb 2021
Istio service mesh users tackle real-world integration
Once IT pros set up Istio in production, they face an even bigger challenge: expanding it to the rest of the IT infrastructure, from multi-cluster environments to VMs. Continue Reading
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Tutorial
26 Feb 2021
Learn to use a PowerShell call function from another script
Don't use the same lines of code in several places in your scripts. Learn how to use functions and reap the benefits of a more streamlined approach. Continue Reading
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Tip
26 Feb 2021
10 benefits of server virtualization for businesses
Server virtualization has come a long way since the early 2000s. It's not only good for large enterprise data centers; smaller IT shops can also realize its many benefits. Continue Reading
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News
25 Feb 2021
After Istio architecture upheaval, leaders pledge stability
The Istio service mesh went through major disruptions in 2020, from technical redesign to governance shifts. Now, project leaders vow to tackle lingering IT ops issues. Continue Reading
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Tip
25 Feb 2021
Improve help desk workflows via stronger staff support
Subject experts can be expensive to retain on the help desk, but they're vital to success. Balance training and task delegation to ensure staff engagement and growth. Continue Reading
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Tip
25 Feb 2021
Virtual servers vs. physical servers: What are the differences?
Virtualization has cemented itself in the enterprise data center, but that doesn't mean physical servers are obsolete. They each have their benefits and uses. Continue Reading
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News
24 Feb 2021
Observability updates target DevOps pipelines
LogicMonitor's Airbrake acquisition and a new Dynatrace product strengthen correlations between code releases and IT infrastructure performance. Continue Reading
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Feature
24 Feb 2021
How to find the best server virtualization management software
Choosing the right server virtualization management software is critical to meeting your organization's current and future needs. Continue Reading
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Feature
23 Feb 2021
AI in managed service software to boost automation
From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
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Tip
23 Feb 2021
Memory management strategies improve VM performance
There are several memory management options, each with their own use cases. Understanding the differences can help admins optimize virtual memory and mitigate resource contention. Continue Reading
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Tip
22 Feb 2021
5 prerequisites for applying AI to an ops environment
For organizations that want to apply AI to their ops environments, IT teams must precede the starting line with an understanding of what AI can do -- and what they want from it. Continue Reading
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Tip
18 Feb 2021
The remote workforce is redefining mission-critical apps
The explosion in remote work doesn't just mean more work calls in your pajamas. IT must be prepared to support application performance and availability as mission-critical. Continue Reading
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Feature
17 Feb 2021
MSPs tap Red Hat Ansible for managed services automation
IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading
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Tip
17 Feb 2021
5 types of server virtualization explained
Hypervisor-based might be the most common form of server virtualization in organizations, but there are other options to consider, including hardware-assisted and OS-level. Continue Reading
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Tip
16 Feb 2021
Docker security checklists mitigate container cyberthreats
To improve container security, admins can use a Docker security checklist and combat common vulnerabilities, such as gain privileges and corrupt Docker images. Continue Reading
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Tip
12 Feb 2021
Evaluate open source vs. proprietary AIOps tools
Cut through the market hype surrounding AIOps to find the tool that suits your needs, comparing the pros and cons of open source vs. proprietary tools. Continue Reading
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News
12 Feb 2021
Dynatrace expands observability tools with an eye toward BI
With new features and roadmap plans, Dynatrace looked past IT observability toward becoming a broader business intelligence platform. Continue Reading
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News
10 Feb 2021
New Relic condenses observability views for fast IT response
New Relic Explorer reflects a need for simple, quick troubleshooting within observability tools from enterprises whose businesses increasingly depend on application performance. Continue Reading
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News
10 Feb 2021
Microsoft plugs Windows zero-day for February Patch Tuesday
Microsoft addresses 56 total unique vulnerabilities, including six that were publicly disclosed, and gives administrators their second dose for August's Zerologon issue. Continue Reading
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News
09 Feb 2021
Elasticsearch license schism stirs open source funding fears
Elasticsearch license changes have forced a fork, which could broaden choices for IT buyers interested in that project. But worries also linger about open source sustainability. Continue Reading
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Tip
09 Feb 2021
Compare some of the top online IT training providers
Everyone learns differently. So, to find the right training provider to match your style, weigh the pros and cons of these five options before you subscribe. Continue Reading
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Tip
05 Feb 2021
Conduct a blameless postmortem and focus on the problem
Postmortems don't need to be about who's at fault for a failure. Rather than point fingers, focus on the bigger picture. Nobody wants ridicule, but everyone wants a solution. Continue Reading
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News
04 Feb 2021
Cisco folds vulnerability management into AppDynamics AIOps
A new module for AppDynamics' AIOps platform uses APM data to perform vulnerability management monitoring and automated attack blocking as DevSecOps market buzz continues. Continue Reading
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News
03 Feb 2021
New CloudBees CEO eyes IPO, M&A to build DevOps tools
CloudBees co-founder Sacha Labourey will lead product strategy for the company's DevOps tools, while new CEO Stephen DeWitt readies the business for its next stage of growth. Continue Reading
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News
02 Feb 2021
Atlassian cloud sweetens licensing deal for enterprises
An Atlassian Cloud Enterprise licensing update furthers its appeal to customers contemplating a move to SaaS to offload and streamline IT ops. Continue Reading
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Tip
01 Feb 2021
Use Amazon EMR with Apache Airflow to simplify processes
Explore Amazon EMR, looking at use cases such as MapReduce and integration with Hadoop. Then, see how it works with Apache Airflow and learn how to get started. Continue Reading
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News
29 Jan 2021
NIST drafts service mesh guidance for DevSecOps
A new NIST special publication shows how a service mesh can enhance access control for DevSecOps shops, but the network architecture hasn't gained widespread deployment. Continue Reading
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Tip
29 Jan 2021
Azure Information Protection P1 vs. P2: What's the difference?
Azure Information Protection adds security to files such as sensitive emails and files copied to flash drives. See which features Microsoft offers in its two licensing levels. Continue Reading
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Answer
29 Jan 2021
Kubernetes deployments vs. pods: What's the difference?
Pods and deployments are both important to using Kubernetes in production, but they're not the same. Learn the role each one plays in building and managing containerized applications. Continue Reading
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Feature
28 Jan 2021
IT observability and monitoring illuminate application data
Observability extends beyond traditional IT monitoring tools and processes to arm DevOps teams with the level of insight they need. Continue Reading