IT Operations
Top Stories
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Tip
14 Aug 2026
Prompts vs. loops: Why prompt engineering won't build your AI workforce
Execution loops move enterprise AI beyond prompt engineering, enabling agents to plan, act, verify results, recover from failures and deliver outcomes. Continue Reading
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Tip
14 Aug 2026
5 reasons hardened images are seeing a resurgence
Hardened container images reduce software supply chain risk by minimizing vulnerabilities, improving compliance, reducing toil and boosting performance. Continue Reading
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News
24 Jan 2022
Product mindset to steer DevOps platform, ITSM M&A in 2022
ITSM tools, DevOps platforms and value stream management are converging amid an enterprise move away from IT projects and toward a strategic product mindset. Continue Reading
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Definition
24 Jan 2022
service desk
An IT service desk is a communications center that provides a single point of contact (SPOC) between a company, its customers, employees and business partners. Continue Reading
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Tip
21 Jan 2022
Discover the benefits of virtualization for ROBO
Virtualization brings cost benefits and saves time for IT teams that oversee ROBOs. Effective implementation requires cloud-based management tools and enough network bandwidth. Continue Reading
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Definition
21 Jan 2022
physical to virtual (P2V)
Physical to virtual (P2V), also called hardware virtualization, refers to the migration of physical machines to virtual machines (VMs). Continue Reading
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Tutorial
20 Jan 2022
Create an SSH key with GitHub for network access
SSH keys are a network security method that verifies the identity of the user or application seeking access to a system or other application. Create and store yours in GitHub. Continue Reading
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News
20 Jan 2022
ServiceNow throws AI at digital transformation ROI problem
Companies report they aren't getting their money's worth out of digital transformation projects. ServiceNow's new AI-based software looks to up the value of such projects. Continue Reading
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Tip
19 Jan 2022
Choose the best Docker image for the job at hand
There are a lot of varied options for container images. And although that freedom of choice breeds flexibility, it can also make it easy to choose the wrong one. Continue Reading
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Definition
19 Jan 2022
virtual to virtual (V2V)
Virtual to virtual (V2V) refers to the migration of an operating system (OS), application program and data from a virtual machine (VM) or disk partition to another virtual machine or disk partition. Continue Reading
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Tip
18 Jan 2022
An introduction to DevOps on AWS
Here's a breakdown of the AWS tools an organization can use to run DevOps practices, along with a quick tutorial that demonstrates how to use them to build a CI/CD pipeline. Continue Reading
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News
12 Jan 2022
Exchange Server woes continue on January Patch Tuesday
Exchange Server admins who had to cope with a Y2K22 error to start the new year have three more vulnerabilities of varying levels of severity to resolve for Patch Tuesday. Continue Reading
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News
12 Jan 2022
AIOps vendor BigPanda raises $190 million
The vendor's funding round was led by Advent International and Insight Partners. BigPanda plans to use the funds to build out its machine learning technology and product teams. Continue Reading
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Tip
11 Jan 2022
How to reduce the cost of Kubernetes
Is your Kubernetes bill getting out of hand? Luckily, there are ways to reduce costs. Take these five steps to lower costs without losing functionality. Continue Reading
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News
11 Jan 2022
VMware Tanzu GA gives Cloud Foundry pros a Kubernetes leg up
VMware Tanzu Cloud Foundry users plan to move forward with the TAP Kubernetes platform, but VMware will be challenged to unseat Red Hat, SUSE and other competitors. Continue Reading
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Definition
10 Jan 2022
virtual
In computing, the term virtual refers to a digitally replicated version of something real, whether it's a machine, a switch, memory or even reality. Continue Reading
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Tip
10 Jan 2022
The Red Hat ecosystem: Then vs. now
Red Hat remains one of the most influential open source companies. Linux no longer stands at the center of the Red Hat ecosystem -- but it hasn't disappeared from it either. Continue Reading
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Feature
10 Jan 2022
Look back at the top Kubernetes news of 2021
Kubernetes had many ups and downs over the course of 2021. Read 10 of the top Kubernetes news stories to ensure you're up to date heading into the new year. Continue Reading
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Tip
04 Jan 2022
Windows Server 2022 storage features address security, speed
Microsoft's release of Windows Server 2022 brings several notable updates to its storage and file services functionality to give new life to on-premises server systems. Continue Reading
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Tip
30 Dec 2021
Threat modeling and DevOps: A partnership in the making
Proactive threat modeling is a perfect fit for DevOps' iterative nature. Follow DevOps principles of collaboration, automation and feedback for a successful pairing. Continue Reading
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Feature
29 Dec 2021
Anywhere Operations infrastructure enables decentralized IT
The pandemic forced companies into an abrupt hybrid workforce model. Anywhere Operations helps IT organizations support their workers, users and infrastructure -- wherever it is. Continue Reading
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Feature
29 Dec 2021
Build on the Anywhere Operations trend with composability
The ability to access infrastructure remotely is crucial for IT organizations to meet business initiatives. Composable infrastructure is one way to support this model. Continue Reading
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Feature
29 Dec 2021
Service delivery methods: The key to Anywhere Operations
For Anywhere Operations success, businesses must focus on service delivery methods -- but it's not IT's decision. Business value must be the focus. Continue Reading
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Definition
28 Dec 2021
IT systems management
Systems management is the administration of the information technology (IT) systems in an enterprise network or data center. Continue Reading
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Tip
23 Dec 2021
How to use Windows Server 2022 secured-core server features
Microsoft's latest server operating system attempts to prevent attacks in the data center by locking down access to traditionally vulnerable areas, such as the system firmware. Continue Reading
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Tip
23 Dec 2021
How do you debug a Kubernetes service deployment?
To debug a Kubernetes deployment, IT teams must start by following the basic rules of troubleshooting and then move to the smaller details to find the root cause of the problem. Continue Reading
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News
21 Dec 2021
Fintech startup passes SOC 2 audits with serverless security
Undertaking SOC 2 audits in a serverless security environment came with up-front challenges, but the company's former chief security architect predicts long-term advantages. Continue Reading
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Tutorial
21 Dec 2021
How to build a Kubernetes operator
Operators unleash the full power of developing complicated offerings or abstractions on Kubernetes. And, while they have a lot of potential, there is a steep learning curve. Continue Reading
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Tutorial
20 Dec 2021
How to perform Azure AD bulk operations with PowerShell
Microsoft offers multiple ways to manage users and groups in Azure Active Directory. PowerShell is one option, but it requires knowing which module to use to handle coverage gaps. Continue Reading
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Tip
20 Dec 2021
Establish an effective ransomware playbook
In an attack, an effective playbook offers IT teams a set of processes to identify compromised systems and alert the right individuals to recover the systems. Continue Reading
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Definition
17 Dec 2021
virtual to physical (V2P)
Virtual to physical (V2P) involves transferring or porting a virtual machine (VM) onto a physical machine. Continue Reading
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Opinion
16 Dec 2021
ITIL vs. DevOps: What path should an enterprise choose?
Frameworks and methodologies must keep pace with technology stacks. ITIL fell too far behind between the release of ITIL 3 and ITIL 4, but there might be a middle ground. Continue Reading
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News
15 Dec 2021
Log4Shell flaw looms over December Patch Tuesday
Microsoft issued security updates for 67 CVEs, including a Windows AppX Installer zero-day, but a Java-based vulnerability has many IT departments on edge. Continue Reading
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News
15 Dec 2021
Log4j vulnerability nightmare: A DevSecOps wake-up call
DevSecOps can help mitigate the Log4j vulnerability, but it's unclear whether this latest cybersecurity crisis will bring about lasting adoption in the industry. Continue Reading
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Tip
15 Dec 2021
Learn how to install MicroK8s for Kubernetes
MicroK8s enables admins to deploy and destroy Kubernetes in a flash. Follow this tutorial to learn how to install MicroK8s and combine with Multipass. Continue Reading
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Tip
14 Dec 2021
How to tackle container orchestration challenges
Container orchestration brings many benefits, like improved productivity and security, but before those advantages can be realized, IT teams must overcome several hurdles. Continue Reading
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Tutorial
10 Dec 2021
Microsoft Teams lifecycle management with PowerShell and Graph
A rushed Microsoft Teams deployment could lead to unintended gaps in security and governance. Here's how to use PowerShell and the Microsoft Graph to regain control. Continue Reading
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News
10 Dec 2021
'Shift left' doesn't complete DevSecOps story for fintech
An online banking SaaS company trained its developers to code securely, but API security also required "shifting right" to bolster production-level monitoring tools and training. Continue Reading
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Tip
10 Dec 2021
Find the right service mesh tool for Kubernetes environments
Kubernetes is an industry must-have, but still lacks in certain areas -- that's where service mesh comes in. Discover four service mesh tools to use with your Kubernetes platform. Continue Reading
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Feature
08 Dec 2021
Geek gifts 2021: Home office edition
Remote work seems to be here to stay for many IT pros, and shoppers for geek gifts this year have plenty of home office gadgetry and creature comforts from which to choose. Continue Reading
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Quiz
08 Dec 2021
How well do you know container basics?
As containers continue to evolve with IT operations, it's important to have a good grasp of the basics. Test your knowledge and understanding with this container quiz. Continue Reading
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Tip
06 Dec 2021
10 DevSecOps metrics that actually measure success
Knowing which metrics to monitor is a good place to start when measuring success. Here are the ones to collect, and what to do once you have them. Continue Reading
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Tip
06 Dec 2021
Why you should plan to upgrade to Azure AD Connect v2 soon
Administrators who rely on an Azure AD Connect v1 version for hybrid identity with Office 365 should prepare for the impending retirement of several technologies in the utility. Continue Reading
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Definition
06 Dec 2021
live migration
Live migration refers to the process of moving a virtual machine running on one physical host to another host without disrupting normal operations or causing any downtime or other adverse effects for the end user. Continue Reading
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Definition
03 Dec 2021
command-line interface (CLI)
A command-line interface (CLI) is a text-based user interface (UI) used to run programs, manage computer files and interact with the computer. Continue Reading
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News
03 Dec 2021
Deutsche Telekom preps Kubernetes 5G core with GitOps
GitOps will help the German mobile carrier manage IT automation for its 5G SA app on a large internal Kubernetes platform with minimal staff needed to do hands-on administration. Continue Reading
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Tip
03 Dec 2021
Low-cost virtualization courses to build your VMware skills
Online courses are a great option for professional development, but they can be costly. Options from Udemy, LinkedIn and Global Knowledge let you increase skills at minimal cost. Continue Reading
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News
02 Dec 2021
AWS Kubernetes roadmap includes Flux for GitOps
Amazon EKS will include a Flux-based GitOps add-on, while ECS Anywhere seems destined for a niche in edge computing, per roadmap plans unveiled by AWS execs this week. Continue Reading
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News
02 Dec 2021
Google changes tune on Knative, applies to CNCF
Google's decision to submit Knative to the CNCF for incubation prompts speculation about its future: a budding industry standard or a project not worth keeping to itself? Continue Reading
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Tip
02 Dec 2021
5 open source continuous delivery tools to trial
To achieve continuous delivery, development teams must release code in short cycles. These five open source tools can help get the job done. Continue Reading
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News
01 Dec 2021
AWS DevSecOps tools build in advanced features
Enterprises stand to benefit from new AWS DevSecOps features, even if they don't use them, as analysts say they set a new baseline for third-party vendors to differentiate against. Continue Reading
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Tip
30 Nov 2021
Learn to use Kubernetes CRDs in this tutorial example
Custom resource definitions enable IT organizations to create objects Kubernetes doesn't offer by default. Learn how to use them here. Continue Reading
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Tip
30 Nov 2021
How viable is open source service mesh?
The open source vs. proprietary service mesh debate has a lot of gray area, and the best fit for an org might fall into that spectrum. Here's what to consider before you decide. Continue Reading
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Definition
29 Nov 2021
swap file (swap space or page file)
A swap file is a system file that creates temporary storage space on a solid-state drive or hard disk when the system runs low on memory. Continue Reading
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Definition
29 Nov 2021
restore point
A system restore point is a backup copy of important Windows operating system (OS) files and settings that can be used to recover the system to an earlier point of time in the event of system failure or instability. Continue Reading
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Feature
23 Nov 2021
IT skills shortage opens chances for growth and diversity
A lack of skilled employees can hurt business initiatives. To solve this IT skills gap will take commitments to meeting employee demands and dedication to learning. Continue Reading
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Definition
23 Nov 2021
Preboot Execution Environment (PXE)
The Preboot Execution Environment or PXE (commonly pronounced as pixie) is a client-server environment that enables network computers to boot over the network interface card (NIC), instead of from a CD-ROM or hard disk. Continue Reading
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Definition
23 Nov 2021
Windows Management Instrumentation (WMI)
Windows Management Instrumentation (WMI) is a set of specifications from Microsoft for consolidating the management of devices and applications in a network from Windows computing systems. Continue Reading
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Tip
23 Nov 2021
Start managing with these Microsoft Graph API features
Microsoft Graph offers several administrative advantages when handling jobs on Microsoft 365 and Azure AD, but be aware of some potential trouble spots when employing this technology. Continue Reading
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Tip
22 Nov 2021
Medicate your cloud hangover if costs soared too high
The headache from a cloud hangover can be just as bad as a regular one. Thankfully, there is an IT equivalent to ibuprofen and water to help manage the costs. Continue Reading
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Definition
19 Nov 2021
Ctrl-Alt-Delete
On a personal computer with the Microsoft Windows operating system, Control+Alt+Delete is the combination of the Ctrl key, the Alt key, and Del key that a user can press at the same time to terminate an application task or to reboot the operating system. Continue Reading
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Definition
18 Nov 2021
dynamic link library (DLL)
A dynamic link library (DLL) is a collection of small programs that larger programs can load when needed to complete specific tasks. Continue Reading
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News
18 Nov 2021
DevOps platforms hone developer experience, yield ops wins
When IT ops teams centralized infrastructure automation behind developer-friendly self-service interfaces with DevOps platforms, developers weren't the only ones who benefited. Continue Reading
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Tip
17 Nov 2021
Why you should use a service mesh with microservices
Still on the fence about service mesh? See how it supports a microservices architecture and application deployments, along with the other benefits it brings to an organization. Continue Reading
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Tip
16 Nov 2021
6 use cases for Docker containers -- and when to pass
From app testing to reducing infrastructure costs and beyond, Docker has many great use cases. But developers should remember that, like any technology, Docker has limitations. Continue Reading
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News
12 Nov 2021
Cisco emerging tech VP plans for API security, observability
Vijoy Pandey, head of Cisco's emerging technology and incubation group, charts a long-term roadmap for application-level networking from cloud to the edge. Continue Reading
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News
11 Nov 2021
Atlassian Jira ITSM sways IT pros with pricing, integrations
Since its first release a year ago, Atlassian Jira Service Management has closed competitive feature gaps and captured adoption, although some key features remain in development. Continue Reading
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Tip
11 Nov 2021
6 common IT problems in business and how to navigate them
Remote work has created an array of new problems to address for business operation and support. Tackling them might be a little tricky. Continue Reading
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Tip
10 Nov 2021
Update incident response runbooks to meet new requirements
Incident response runbooks provide IT teams with the information needed to resolve common and serious incidents. Break a runbook down into flows to construct documentation. Continue Reading
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News
10 Nov 2021
Exchange zero-day corrected on November Patch Tuesday
Microsoft released a security update to shut down a publicly exploited vulnerability in the beleaguered on-premises messaging platform. Continue Reading
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Tip
09 Nov 2021
Why you should consider an upgrade from PowerShell 5.1 to 7
A switch to PowerShell 7 will bring performance benefits along with expanded functionality to help administrators keep pace with changing needs in the enterprise. Continue Reading
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Tip
08 Nov 2021
Spreading the DevOps observability responsibility across IT
In a DevOps environment, who oversees observability? Learn how to divide IT observability tasks and management, starting with a solid communication and collaboration strategy. Continue Reading
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Tip
05 Nov 2021
These Posh-SSH examples pave the way to Linux management
Need to work with remote Linux systems? A PowerShell module with file-handling functionality can help Windows shops looking for a reliable management platform. Continue Reading
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Tutorial
05 Nov 2021
Slow Office 365 admin portal problems? Give PowerShell a try
IT work is frustrating enough without having to deal with sluggish admin center performance. See how PowerShell makes Microsoft service management less of a chore. Continue Reading
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Tip
04 Nov 2021
Compare 3 managed Kubernetes service providers
Kubernetes can be difficult for an enterprise to handle on its own. However, there are a slew of managed service options -- but which one to choose? Continue Reading
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Tip
03 Nov 2021
Your starter guide to Docker troubleshooting
Though containers bring a lot of benefits, no container engine is perfect. Get an idea of what Docker troubleshooting involves, available tools and helpful commands for analysis. Continue Reading
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News
02 Nov 2021
Microsoft Azure Stack HCI adds Arc, virtual desktop support
Azure Stack HCI users now have more management features, better integration with Arc and the ability to run Windows virtual desktops. Continue Reading
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Tutorial
02 Nov 2021
Try this AWS Proton tutorial to build templates quickly
AWS Proton enables IT admins to create templates for environments and the services that live in them. Follow this tutorial and learn to do both. Continue Reading
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Tip
01 Nov 2021
Dark data discovery: How and where to find it
Before an organization can use dark data, it must find it. Here's how an enterprise can build a plan to locate, use and manage dark data and overcome its challenges. Continue Reading
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News
27 Oct 2021
Microsoft earnings soar on the wings of Azure, Office
Microsoft reported revenues of $45.3 billion, a 22% gain over last year's first fiscal quarter. The company saw cloud revenue for the quarter surpass $20 billion for the first time. Continue Reading
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Definition
26 Oct 2021
What is hardware virtualization?
Hardware virtualization, which is also known as server virtualization or simply virtualization, is the abstraction of computing resources from the software that uses those resources. Continue Reading
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Definition
26 Oct 2021
What is hardware-assisted virtualization?
Hardware-assisted virtualization is the use of a computer's physical components to support the software that creates and manages virtual machines (VMs). Continue Reading
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Tip
26 Oct 2021
Managed DevOps services or in-house DevOps: Which is best?
A successful DevOps adoption requires significant time and resources. That is why organizations use managed DevOps services to streamline the process -- but is it still DevOps? Continue Reading
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Tip
26 Oct 2021
Control restricted content with Office 365 sensitivity labels
Learn to work within the compliance portal or use PowerShell to create and publish the labels your organization needs to maintain control over restricted content. Continue Reading
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Tutorial
25 Oct 2021
Connect data with PowerShell's Join-Object module
In PowerShell, connect different data sources and sets with the community module Join-Object. Examine different examples and use cases to relate your data. Continue Reading
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Tutorial
21 Oct 2021
Get up to speed with PowerShell and the Microsoft Graph API
Microsoft plans to retire technologies that admins depend on to handle Office 365 and other cloud services via PowerShell. Learn how to start with this newer management method. Continue Reading
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News
21 Oct 2021
HashiCorp cozies up to Azure AD for zero-trust security
HashiCorp's Boundary access control utility will sync automatically with Microsoft Azure's Active Directory identity management service, the vendors said this week. Continue Reading
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News
21 Oct 2021
Splunk SOAR low-code tool bridges IT automation gaps
Splunk's security orchestration tool bolstered low-code integration features this week, which in the case of Lockheed Martin eased self-healing IT infrastructure tasks as well. Continue Reading
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News
21 Oct 2021
Splunk pricing, observability updates push cloud shift
Some Splunk customers are newly receptive to the vendor's cloud push in a pandemic-stricken economy, and it's piled on further pricing incentives to sweeten the deal. Continue Reading
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Tip
18 Oct 2021
5 nontechnical metrics to measure DevOps success
There are a lot of specific, technical KPIs for IT admins to track, but what are the nontechnical signs that your organization's DevOps transformation is going well? Continue Reading
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Tip
18 Oct 2021
Consider Grafana vs. Prometheus for your time-series tools
Grafana and Prometheus both monitor logs, manage reports and store time-series data -- but differ significantly. Discover their pros and cons with these examples and use cases. Continue Reading
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News
15 Oct 2021
OpenSSF adds $10M to software supply chain security effort
IT pros hope for improved software supply chain security standards from OpenSSF, a Linux Foundation group that gained momentum with new funding this week. Continue Reading
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News
15 Oct 2021
GitOps practitioners address configuration management issues
IT pros shared workflow patterns and tool updates they say have helped them overcome one of the most common problems with performing GitOps at scale. Continue Reading
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News
14 Oct 2021
DevOps platform operators hone support for GitOps
GitOps practitioners at companies such as State Farm and Intuit have begun to fill in the details of observability, security and other 'day 2' practices for the maturing paradigm. Continue Reading
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News
14 Oct 2021
Crossplane project could disrupt infrastructure as code
An emerging CNCF project extends Kubernetes orchestration to non-container resources, displacing infrastructure-as-code tools in some early-adopter environments. Continue Reading
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Tip
14 Oct 2021
What to know about dark data management
With machine learning, dark data has many use cases. But before organizations can even think to use it, they must tackle several management tasks. Continue Reading
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News
13 Oct 2021
Microsoft squashes Windows zero-day on October Patch Tuesday
In addition to the publicly exploited bug, Microsoft corrected 76 flaws, including four that had been publicly disclosed, in this month's batch of security updates. Continue Reading
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Tip
12 Oct 2021
How machine learning strengthens incident management
As systems failures pile up, machine learning stands as an alternative to improve response quality and save money. Learn the benefits and drawbacks to the approach. Continue Reading
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Tutorial
12 Oct 2021
Learn to work with the Microsoft Graph Security API
The API assists organizations that want to connect their security systems with a programmatic way to produce quicker results when performing investigations. Continue Reading
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Tip
11 Oct 2021
A breakdown of container runtimes for Kubernetes and Docker
For a container ecosystem to work, it needs a container runtime. Brush up on Kubernetes and Docker containers, then compare runtime options such as runC, CRI-O and containerd. Continue Reading
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Definition
08 Oct 2021
COBOL (Common Business Oriented Language)
COBOL (Common Business-Oriented Language) is a high-level programming language for business applications. It was the first popular language designed to be operating system-agnostic and is still in use in many financial and business applications today. Continue Reading
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Definition
07 Oct 2021
What is a virtual hard drive?
A virtual hard drive file is a container file that acts similar to a physical hard drive. Continue Reading