IT Operations
Top Stories
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Tip
14 Aug 2026
Prompts vs. loops: Why prompt engineering won't build your AI workforce
Execution loops move enterprise AI beyond prompt engineering, enabling agents to plan, act, verify results, recover from failures and deliver outcomes. Continue Reading
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Tip
14 Aug 2026
5 reasons hardened images are seeing a resurgence
Hardened container images reduce software supply chain risk by minimizing vulnerabilities, improving compliance, reducing toil and boosting performance. Continue Reading
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News
16 Jun 2021
Harness baits CI/CD set with feature flags, cloud auto-stop
New modules from Harness may entice customers to buy more of its CI/CD software, but unseating DevOps pipeline tools from larger vendors remains a daunting challenge. Continue Reading
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Tip
15 Jun 2021
Evaluate 3 application performance monitoring strategies
There is more than one approach to performance monitoring, and each comes with its own advantages. Compare these three strategies to find the right fit for your organization. Continue Reading
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Opinion
10 Jun 2021
Don't limit observability to 3 pillars
Logs, metrics and tracing are the pillars of observability but fall short in system health comprehension. Learn why data source tracking gives better insight into your environment. Continue Reading
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Tip
09 Jun 2021
Easily transfer VMs to the cloud with Microsoft Azure Migrate
It takes time to plan, assess and set up a VM migration. Microsoft's Azure Migrate gives you a central dashboard to efficiently get your VMware and Hyper-V VMs into the cloud. Continue Reading
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News
09 Jun 2021
Prisma Cloud CSPM looks to mitigate DevSecOps conflicts
Palo Alto Networks' CSPM product uses machine learning to tackle a point of DevSecOps friction -- too many security alerts that aren't tied to imminent threats. Continue Reading
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News
09 Jun 2021
HashiCorp Consul pricing adjusts to SaaS
Some users balked at HCP Consul pricing when it first became available, prompting HashiCorp to add a Starter SKU, though it has yet to release specifics on cost. Continue Reading
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News
09 Jun 2021
Microsoft resolves 6 zero-days for June Patch Tuesday
The tech company confirmed there were signs of exploitation in the wild for the vulnerabilities that affect Windows desktop and server operating systems. Continue Reading
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News
08 Jun 2021
HashiCorp Terraform 1.0 features stability, upgrade relief
With graduation to a stable version, HashiCorp Terraform users won't have to deal with any more breaking changes in new versions of the infrastructure-as-code tool. Continue Reading
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Tip
08 Jun 2021
Explore the benefits behind SCCM tenant attach
When you plug your System Center Configuration Manager into the Microsoft cloud with this feature, you add more flexibility to your device management capabilities. Continue Reading
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Tip
08 Jun 2021
5 ways SDDCs, virtualization management change business ops
The use of software-defined data centers alters business buying criteria, removes traditional IT team silos and requires organizational investment in admin skill sets. Continue Reading
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Tip
07 Jun 2021
The root cause analysis process needs all IT hands on deck
What caused the problem and where? If IT needs to know, they'll need more than one team to find it. Take one of these three approaches to collaborative RCA for a clearer picture. Continue Reading
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Tip
04 Jun 2021
Run servers from anywhere with Hyper-V remote management
Microsoft's Hyper-V Manager makes it easy to set up remote options and standardizes hypervisor resource allocation and deployments. Continue Reading
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Tip
03 Jun 2021
Should IT organizations use a SaaS management platform?
The proliferation of SaaS has created a real challenge for IT teams trying to get a handle on all their apps. See why a SaaS management platform might be the right fix. Continue Reading
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Definition
01 Jun 2021
chaos engineering
Chaos engineering is the process of testing a distributed computing system to ensure that it can withstand unexpected disruptions. Continue Reading
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Tip
27 May 2021
AI augments capacity planning with machine learning smarts
With lower costs and better task optimization, AIOps can revolutionize IT infrastructures. Learn why this approach is a must-have for enterprises. Continue Reading
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Feature
27 May 2021
9 advanced IT certifications for operations experts
To be an IT expert requires dedication to the ever-changing technology and processes. Here's a list of certifications to demonstrate that skill and experience. Continue Reading
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News
26 May 2021
New Relic streamlines DevOps monitoring tools amid upheavals
Amid price reductions, executive changes and layoffs, New Relic hones ease of use for its DevOps monitoring tools in a bid to boost its cachet among software engineers. Continue Reading
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Tutorial
26 May 2021
Use PnP PowerShell commands to fortify SharePoint management
A new PowerShell module pares down the work required to handle administrative tasks on several Office 365 services, such as SharePoint Online and Microsoft Teams. Continue Reading
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News
25 May 2021
Atlassian Forge fills key role in cloud migration strategy
After a two-year development effort, Atlassian Forge is generally available as a distribution point for the add-on apps users need to match on-premises features in the cloud. Continue Reading
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Feature
24 May 2021
Open source effort seeks to build tech diversity into code
A CNCF initiative to build tech diversity directly into open source code and documentation takes shape as the industry faces pressure to become more inclusive. Continue Reading
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Tip
24 May 2021
Build self-healing IT systems for data resilience
With an autonomous approach to system infrastructure, companies can save time and costs. Learn why IT admins should adopt this type of automation and how to implement it. Continue Reading
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Tip
21 May 2021
SCCM driver management strategies for the modern world
Now that more users work remotely, administrators should evolve with the times and understand the range of options to deploy device drivers more efficiently. Continue Reading
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Tip
21 May 2021
How cloud-native principles affect IT operations
Cloud-native technologies have revolutionized application delivery, but their shifting impact on IT and network architecture must be examined closely to maximize effectiveness. Continue Reading
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Tip
21 May 2021
Use AWS Glue workflows to convert semistructured data
New to AWS Glue? Learn about the tool and how to incorporate it into DevOps workflows with examples that look at data transformation and machine learning. Continue Reading
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Definition
21 May 2021
zero-touch provisioning (ZTP)
Zero-touch provisioning (ZTP) is a method of setting up devices that automatically configures the device using a switch feature. Continue Reading
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News
19 May 2021
Spurred by pandemic, BizDevOps becomes a reality
In diverse industries from healthcare to banking and manufacturing, nontechnical teams are adopting Agile approaches to work alongside digital tools once used primarily by engineers. Continue Reading
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Tip
19 May 2021
How to build a CI/CD pipeline -- with examples
Ready to set up a CI/CD pipeline? Follow these general steps, with guidance toward specific examples depending upon your own specific needs and resources. Continue Reading
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Feature
14 May 2021
Learn Docker best practices with this interactive book
The author of The Docker Workshop, Vincent Sesto, discusses Docker's ingenuity and gives tips to IT admins on the leading container creation technology in this Q&A. Continue Reading
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Tip
14 May 2021
SCCM peer caching matters more now than ever
The three peer-to-peer technologies in System Center Configuration Manager smooth out traffic over the network, but one might be a better fit for your organization than the others. Continue Reading
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Tutorial
13 May 2021
How to auto scale Kubernetes pods for microservices
In Kubernetes, autoscaling prevents over provisioning resources for microservices running in a cluster. Follow this tutorial to set up horizontal and vertical scaling. Continue Reading
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News
13 May 2021
May Patch Tuesday brings more bad news for Exchange admins
Microsoft releases four fixes for the email server product, which remains firmly in the sights of threat actors seeking new ways to exploit the system. Continue Reading
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News
12 May 2021
VMware Tanzu service mesh tie-in syncs multi-cloud networks
Newly tightened integration between VMware's Tanzu service mesh and Avi load balancer is meant to simplify provisioning, facilitate multi-cloud failover and automate cloud bursting. Continue Reading
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News
10 May 2021
ServiceNow adds Lightstep observability as BizDevOps grows
BizDevOps is taking off amid widespread digital transformation, and ServiceNow's Lightstep buy could bring observability to teams via its workflow platform. Continue Reading
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Tip
10 May 2021
Fortify Docker image security with these 5 tips
Docker images are complex by many measures, but strengthened security alleviates plenty of worry during runtime. Implement these best practices to fortify images. Continue Reading
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News
06 May 2021
CNCF projects hone multi-cluster Kubernetes management
Cluster API is considered production-ready by early adopters of multi-cluster Kubernetes, while a new multi-cluster API and control plane prototypes take shape. Continue Reading
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Tutorial
06 May 2021
Combine PowerShell and Docker to simplify testing across OSes
Run PowerShell scripts in Docker containers to manage multiple environments from the same system. Follow this tutorial to see how to test Linux environments with a Windows host OS. Continue Reading
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News
06 May 2021
Prometheus Q&A: How the Kubernetes monitoring tool is evolving
Prometheus has a reputation for being hard to work with. Richard Hartmann, a member of the Prometheus team and community director at Grafana Labs, talks about how that might be changing. Continue Reading
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News
04 May 2021
IT pros make a case for GitOps in IT governance
GitOps requires shifts in IT team mindset and workflows, but enterprises with regulatory compliance and strict IT governance mandates say the pros outweigh the cons. Continue Reading
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Feature
29 Apr 2021
IDC analyst: Serverless tech will change the future of IT ops
IDC's Mary Johnston Turner discusses how the development and increasing maturity of serverless technology and AI will upend how IT operates. Continue Reading
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News
29 Apr 2021
Red Hat refocuses on IT operations as cloud use expands
Red Hat renews its focus on IT operations, which have become both more complex and more crucial amid the rise of DevOps and cloud-native applications. Continue Reading
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Tip
28 Apr 2021
How to choose between Azure Files vs. an on-prem file server
Many organizations still need a file server, but some of the advantages of Microsoft's cloud storage option might persuade companies to make the switch. Continue Reading
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News
28 Apr 2021
Atlassian Jira Work Management overhauls BizDevOps features
Atlassian has offered a fresh take on BizDevOps with Jira Work Management, which replaces Jira Core for enterprise legal, marketing and HR teams. Continue Reading
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Tip
28 Apr 2021
The CMDB-cloud pairing isn't as irrelevant as it seems
CMDBs have made IT admins' lives easier through their store of information. Learn why CMDBs are still a reliable tool for service management, despite the surge in cloud adoption. Continue Reading
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Feature
27 Apr 2021
What's the difference between AI and IT automation?
AI and automation go hand in hand, but there are important differences between them. Learn the basics and how an IT org can combine them to improve workflows. Continue Reading
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News
27 Apr 2021
Red Hat OpenShift lays foundation for hybrid cloud services
Amid a post-pandemic cloud shift, Red Hat looks to meet customer needs and beat out competitors with new OpenShift-based managed services for distributed applications. Continue Reading
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Tip
22 Apr 2021
Prepare to train AI models for IT Ops non-stop
Algorithms have the potential to revolutionize IT organizations with carefully deployed models. Explore the learning approaches needed to successfully implement and maneuver these AI deployments. Continue Reading
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Tutorial
20 Apr 2021
Be selective with Kubernetes RBAC permissions
Kubernetes RBAC has some vital best practices that save IT teams frustration and consternation. This brief tutorial takes you through new role creation to permissions management. Continue Reading
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Tutorial
20 Apr 2021
Generate a Windows file server audit via PowerShell
Learn how to generate a detailed report that uncovers unusual activity by users on a Windows file share without having to manually investigate every file and folder. Continue Reading
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News
19 Apr 2021
Atlassian Jira shrinks ITSM competitive gaps with ThinkTilt
Atlassian Jira Service Management chips away at incumbent ITSM vendors' market lead with low-code/no-code IP from ThinkTilt, but it must keep adding features to fully catch up. Continue Reading
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News
19 Apr 2021
Log management tools add finesse to Elasticsearch
Vendors that bring log management expertise to open source Elasticsearch helped unlock collaboration and incident response for companies that had struggled with ELK on their own. Continue Reading
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Tip
15 Apr 2021
Close the tech skills gap with the right training
Employee skills are a valuable business resource. The scarcity of new or emerging IT skills has led to a skills gap that impedes tech adoption and business competitiveness. Continue Reading
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News
14 Apr 2021
Service mesh SaaS springs up in fragmented market
Service mesh is complex, and users can choose from among many vendor products. New SaaS versions offer a way for them to try different approaches without making a big commitment. Continue Reading
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News
14 Apr 2021
Exchange Server bugs continue to bite on April Patch Tuesday
Microsoft resolves 110 vulnerabilities, including a zero-day and four public disclosures, but the company says admins should prioritize four critical bugs on Exchange Server. Continue Reading
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Tip
13 Apr 2021
Azure MFA NPS extension boosts authentication capabilities
With help from the Network Policy Server extension, organizations can expand their on-premises authentication features by tapping into Microsoft's cloud. Continue Reading
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Tip
13 Apr 2021
Azure File Sync service puts pep in hybrid storage setups
Microsoft's Azure Files offering alleviates traditional support efforts and hardware costs. Using this additional service can improve performance and keep end users happy. Continue Reading
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Tip
13 Apr 2021
Use these metrics to manage availability
Learn about uptime availability metrics that are critical to meeting business goals for your organization's systems and applications. Then, see how to put them into action. Continue Reading
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Tutorial
09 Apr 2021
Kubernetes basics: A step-by-step implementation tutorial
This Kubernetes implementation example demonstrates how to create a single-node cluster on Windows 10 to get a containerized application up and running. Continue Reading
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Tip
08 Apr 2021
Master containerized microservices monitoring
Before IT teams can enjoy the benefits that containers and microservices bring, they must tackle several monitoring hurdles first. Continue Reading
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Definition
08 Apr 2021
What is container management and why is it important?
Container management refers to a set of practices that govern and maintain containerization software. Container management tools automate the creation, deployment, destruction and scaling of application or systems containers. Continue Reading
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News
06 Apr 2021
Puppet Relay links event-driven IT automation to Enterprise
Puppet's Relay event-driven automation framework ships this week, with Puppet Enterprise integration that can link cloud-native workflows with on-premises infrastructure and apps. Continue Reading
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Tutorial
06 Apr 2021
Try out this GitOps tutorial with Flux and Kubernetes
Learn how to implement GitOps with Kubernetes workloads. See the benefits of this approach and follow this Flux tutorial to get started. Continue Reading
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News
30 Mar 2021
Sysdig adds cloud security to container observability mix
Some IT experts believe Sysdig could appeal to enterprises by combining cloud and application security data in one interface, within a broader DevOps observability tool set. Continue Reading
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Tutorial
29 Mar 2021
Cut coding corners with return values in PowerShell functions
In certain instances, a return keyword is a good option to exit the current scope of a function and to reduce the bloat from a PowerShell script. Continue Reading
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News
29 Mar 2021
IT automation helps healthcare companies adjust to pandemic
COVID-19 forced most businesses to upgrade their technology but adding IT automation to accommodate the growth in virtual services was most critical in the healthcare industry. Continue Reading
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Tip
29 Mar 2021
Understand IT change management vs. configuration management
When examining change management vs. configuration management, it's easy to confuse them. These examples illustrate how they intertwine, but still address different areas. Continue Reading
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Tip
26 Mar 2021
Stay in control with Azure AD Privileged Identity Management
Rampant use of elevated privileges can prove hazardous to enterprises. Rein in access and manage resource access with help from this Azure Active Directory feature. Continue Reading
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News
25 Mar 2021
Harness preps enterprise AI expansion for CI/CD tools
An enterprise continuous integration product Harness plans to launch next quarter will inject AI features for CI in a bid to raise the company's profile against its many rivals. Continue Reading
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News
24 Mar 2021
Cisco Intersight folds in Terraform Cloud amid SaaS revamp
Cisco has expanded its partnership with HashiCorp and readied a SaaS-managed Kubernetes service as it vies for a share of the software-centric market for cloud-native apps. Continue Reading
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News
24 Mar 2021
ServiceNow enters RPA market with Intellibot acquisition
Taking its cue from corporate users focused on both low- code and automation, ServiceNow has acquired Intellibot for its robotic process automation (RPA) products. Continue Reading
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Tip
22 Mar 2021
Manage a multi-cluster Kubernetes deployment effectively
To reap the benefits of a multi-cluster Kubernetes deployment, IT admins need to understand its intricate levels of management and if their deployments warrant the strategy. Continue Reading
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News
22 Mar 2021
Nordic bank fights money launderers with log analytics
The IT team at Lunar created an interface into its log analytics system for the bank's fraud investigators, which helped uncover specific data about questionable accounts. Continue Reading
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Tip
17 Mar 2021
Tackle Kubernetes observability with the right metrics
Observability is a natural extension of IT monitoring -- and container environments only get more complicated. Use the right metrics for the greatest return. Continue Reading
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Tutorial
17 Mar 2021
Build a Windows Server 2019 file server cluster for stability
Learn how to use the clustering tools provided by the Microsoft server OS to create a highly available file server to avoid downtime if disaster strikes. Continue Reading
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Tip
15 Mar 2021
Run a DevOps Dojo to improve training and culture
DevOps continues to reshape organizations through efficiency and collaboration. See why a DevOps Dojo is the next priority for your business. Continue Reading
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News
12 Mar 2021
Energy company swaps index cards, Excel for DevSecOps
Manually tracking thousands of cloud connections was unsustainable for a $36 billion energy company, forcing a cultural and technical shift to DevSecOps. Continue Reading
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News
11 Mar 2021
Mendix dumps cluttered DevOps monitoring tools for Datadog
The IT teams that run Mendix PaaS sped up incident response by tossing out a confusing mix of DevOps monitoring tools and settling on one vendor. Continue Reading
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News
10 Mar 2021
Kong service mesh paid version eases policy management pain
IT pros could cobble together an open source service mesh with Open Policy Agent on their own, but Kong Mesh will let them skip that struggle for a price. Continue Reading
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News
09 Mar 2021
Exchange Server issues loom over March Patch Tuesday
For many organizations that rely on Exchange for reasons in addition to email, a move to a more secure messaging platform is not an option. Continue Reading
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Tip
09 Mar 2021
6 virtual server management best practices
When overseeing virtual servers, take advantage of self-service VM management, VM templates, monitoring tools and permissions groups to ease the management burden. Continue Reading
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News
09 Mar 2021
Nvidia launches integrated AI platform for VMware vSphere 7
Making good on their promise last fall, Nvidia and VMware have delivered a platform allowing vSphere 7 users to run the next generation of AI-based applications. Continue Reading
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Tip
08 Mar 2021
The keys to an efficient help desk staffing model
Hiring skilled staff alone to fill help desk roles is not enough to improve workflows. Learn how to unlock a help desk's full potential with these tips. Continue Reading
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Feature
08 Mar 2021
Top 10 disadvantages of server virtualization
Server virtualization is lauded for its flexibility, improved productivity and more efficient resource provisioning, but the technology is not without its drawbacks. Continue Reading
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News
05 Mar 2021
Prisma Cloud hatches DevSecOps plans for Bridgecrew
Palo Alto Networks will add Bridgecrew DevSecOps tools to Prisma Cloud and open its considerable coffers to fund the new acquisition's infrastructure-as-code projects. Continue Reading
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News
05 Mar 2021
Linkerd 'opt-in,' developer accessibility sway IT pros
Not every enterprise needs the detailed configurability of Istio service mesh, and devs can unobtrusively experiment with Linkerd alongside other Kubernetes workloads. Continue Reading
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Tip
05 Mar 2021
Prepare for successful container adoption with these tips
Enterprises all over the world are making containerized applications a central focus. Learn why your IT organization should be next, and how to prepare. Continue Reading
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Answer
04 Mar 2021
Containers vs. VMs: What are the key differences?
Containers have rapidly come into focus as a popular option for deploying applications, but they have limitations and are fundamentally different than VMs. Continue Reading
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Tip
04 Mar 2021
Microsoft Cloud App Security aims to expand your defenses
Data center security tools have little control over the plethora of SaaS apps used in the enterprise. A Microsoft offering attempts to bridge that gap to ward off threats. Continue Reading
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Feature
04 Mar 2021
8 certifications and courses for admins, DevOps and IT ops pros
With a few years of experience now on your resume, it's time to boost or validate those skills you've gained. Explore these courses and certifications for one that fits your goals. Continue Reading
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Tip
03 Mar 2021
CPRA compliance creates complications for IT ops
Data compliance only gets tougher as new privacy protection laws are passed. California's privacy regulations mean IT ops teams must reconfigure their data collection processes. Continue Reading
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Tip
02 Mar 2021
Learn the differences between VM snapshot vs. backup
When admins build their VM management and DR strategy, they must understand the differences between backups and snapshots to ensure they don't lose valuable VM data. Continue Reading
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Tip
02 Mar 2021
Optimize Windows Server 2019 with file server best practices
A file server deployment must satisfy the needs of both the end user and the IT staff. Tune up Windows Server for a secure and performant repository for your critical data. Continue Reading
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Tip
02 Mar 2021
How to perform a Hyper-V to VMware migration
Before you migrate from Hyper-V to VMware, you should take a comprehensive inventory, set an agreed-upon schedule and communicate the potential effects to all relevant parties. Continue Reading
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Tip
26 Feb 2021
3 DevSecOps trends to keep an eye on
The future of DevSecOps isn't set, but these trends are shaping its course. Learn what changes -- and risks -- your IT organization should prepare for. Continue Reading
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News
26 Feb 2021
Istio service mesh users tackle real-world integration
Once IT pros set up Istio in production, they face an even bigger challenge: expanding it to the rest of the IT infrastructure, from multi-cluster environments to VMs. Continue Reading
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Tutorial
26 Feb 2021
Learn to use a PowerShell call function from another script
Don't use the same lines of code in several places in your scripts. Learn how to use functions and reap the benefits of a more streamlined approach. Continue Reading
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Tip
26 Feb 2021
10 benefits of server virtualization for businesses
Server virtualization has come a long way since the early 2000s. It's not only good for large enterprise data centers; smaller IT shops can also realize its many benefits. Continue Reading
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News
25 Feb 2021
After Istio architecture upheaval, leaders pledge stability
The Istio service mesh went through major disruptions in 2020, from technical redesign to governance shifts. Now, project leaders vow to tackle lingering IT ops issues. Continue Reading
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Tip
25 Feb 2021
Improve help desk workflows via stronger staff support
Subject experts can be expensive to retain on the help desk, but they're vital to success. Balance training and task delegation to ensure staff engagement and growth. Continue Reading
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Tip
25 Feb 2021
Virtual servers vs. physical servers: What are the differences?
Virtualization has cemented itself in the enterprise data center, but that doesn't mean physical servers are obsolete. They each have their benefits and uses. Continue Reading
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News
24 Feb 2021
Observability updates target DevOps pipelines
LogicMonitor's Airbrake acquisition and a new Dynatrace product strengthen correlations between code releases and IT infrastructure performance. Continue Reading