IT Operations
Top Stories
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Tip
14 Aug 2026
Prompts vs. loops: Why prompt engineering won't build your AI workforce
Execution loops move enterprise AI beyond prompt engineering, enabling agents to plan, act, verify results, recover from failures and deliver outcomes. Continue Reading
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Tip
14 Aug 2026
5 reasons hardened images are seeing a resurgence
Hardened container images reduce software supply chain risk by minimizing vulnerabilities, improving compliance, reducing toil and boosting performance. Continue Reading
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Tip
28 Jun 2019
Hardware options to support a reverse cloud migration
Moving back on premises can require new infrastructure if maintenance windows have expired, and admins must meet power and storage demands to ensure apps migrate successfully. Continue Reading
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Answer
28 Jun 2019
What's new in hybrid Azure services in Windows Admin Center?
Trying to get the most out of Azure hybrid services? Discover Microsoft's latest developments to further centralize management in Windows Admin Center. Continue Reading
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Answer
28 Jun 2019
How do I get started with an Ansible playbook?
An Ansible playbook boosts admin productivity when they manage configurations across machines. Learn how playbooks work and how to avoid live errors. Continue Reading
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Tip
28 Jun 2019
Avoid SDDC security risks during implementation
Moving workloads to a software-defined data center can pose challenges. When updating systems, admins should address potential security risks with proper care to avoid issues. Continue Reading
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Tip
27 Jun 2019
Does an Azure cloud migration make sense for your workloads?
While you can't move all of your Windows Server workloads into the Azure cloud and turn off your local server closet, you can get much closer than ever. Continue Reading
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Tutorial
27 Jun 2019
Perform this infrastructure as code tutorial with Pulumi and AWS
Learn the basics of an infrastructure as code deployment with this tutorial, which features the open source tool Pulumi, along with Python and AWS. Continue Reading
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News
26 Jun 2019
LogicMonitor wades into AIOps with anomaly detection
Another country heard from in AIOps: LogicMonitor rolls out anomaly detection and alert dependency correlation, but can it rise above the noise? Continue Reading
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Tip
26 Jun 2019
Assess AIOps benefits and challenges for enterprise IT teams
To successfully reap the benefits of an AIOps implementation, IT teams first have to navigate some crucial cultural and technical shifts. Continue Reading
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Tip
26 Jun 2019
Save on licensing with a multi-hypervisor environment
Shifting some workloads from VMware to Hyper-V to rely on multiple hypervisors takes time and effort, but the flexibility and cost savings might just be worth it. Continue Reading
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News
26 Jun 2019
SysAid launches Automate Joe for ITSM platform automation
Integrating Automate Joe with the SysAid ITSM platform will boost automation, minimize repetitive tasks for service agents and improve productivity, according to the vendor. Continue Reading
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Feature
25 Jun 2019
The history of Docker's climb in the container management market
When the concept of containers became stale, Docker brought containers back to the forefront by creating container management software, and the company continues to evolve. Continue Reading
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Guide
25 Jun 2019
How AIOps monitoring eases modern IT challenges
Operations teams can apply artificial intelligence to modernize their IT monitoring strategy for distributed architectures. Use this guide to learn the basics and get started. Continue Reading
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Feature
25 Jun 2019
Reality strikes when enterprises deploy Kubernetes in production
It's easy to run containers with Kubernetes, but Kubernetes in production -- with enterprise security, monitoring and compliance demands -- is a different story. Continue Reading
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Tip
24 Jun 2019
Office 365 multiple tenants vs. single tenant considerations
A migration to Office 365 will require the IT staff to adjust how it manages the collaboration platform, which can get complicated if more than one tenant is involved. Continue Reading
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Tip
24 Jun 2019
How to locate privileged accounts in Active Directory
IT administrators must be able to identify privileged accounts in Active Directory for a more secure enterprise; two methods can make the task easier. Continue Reading
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Answer
24 Jun 2019
Does DevOps require end-to-end monitoring tools?
While basic monitoring services and feedback loops provide critical insight for DevOps teams, an end-to-end monitoring tool gives them a more holistic view of the end-user experience. Continue Reading
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News
21 Jun 2019
AI help desk software frees IT ops to take on SRE skills
A financial services company will retrain its help desk staff to be app developers and SREs, while AI handles the grunt work for the company's call center employees. Continue Reading
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Tip
21 Jun 2019
3 steps to prepare for Exchange updates
If you dread the process of updating Exchange and the possibility that patches will break the servers, you can take control by putting best practices in place with three steps. Continue Reading
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News
20 Jun 2019
IT pros brace for wave of M&A in microservices security
Microservices and DevOps have made IT security a shared responsibility among enterprise stakeholders, and experts expect this shift to prompt mass consolidation among vendors. Continue Reading
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Tip
20 Jun 2019
Deploy Microsoft IIS server, .NET apps in Windows containers
Instead of investing money in migrating your existing .NET applications to .NET Core to modernize them, deploy them in Windows containers with a simple script. Continue Reading
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News
20 Jun 2019
Alaska Airlines charts course for DevOps security
As Alaska Airlines plots a flight path to a hybrid cloud infrastructure, it will navigate with an automated DevOps security tool that spans multiple IT environments. Continue Reading
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Feature
20 Jun 2019
VMware vSphere HA capabilities ease VM management
VMware vSphere HA provides admins with the ability to manipulate their virtual environments to avoid excessive VM restarts and ensure peak performance. Continue Reading
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Opinion
20 Jun 2019
Future of PowerShell lies in DevOps, cloud resource management
While PowerShell isn't the only automation and scripting tool that fits in IT pros' cloud and CI/CD toolboxes, it won't fall out of favor any time soon. Continue Reading
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Tip
19 Jun 2019
Micro VMs can present unique management challenges
The haphazard deployment of micro VMs can eventually lead to issues ranging from IP address depletion to serious performance problems resulting from extreme resource contention. Continue Reading
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Tip
19 Jun 2019
3 tools admins can use for private cloud capacity planning
Admins can better manage their private clouds with capacity planning tools, such as specified quotas, resource monitoring and predictive scheduling. Continue Reading
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Tip
18 Jun 2019
Apply AI to container monitoring and management -- piece by piece
While the application of AI to container monitoring and management is possible, it first requires certain operations practices and carefully integrated tool sets. Continue Reading
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Feature
18 Jun 2019
Install Exchange Server 2019 on Server Core 2019 to boost security
If you don't know how to manage servers without GUI, there may be a bit of a learning curve to get the benefits of running Exchange on Server Core. Continue Reading
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Tip
17 Jun 2019
Linux on Windows helps systems administrators gain new skills
The line between Windows and Linux is starting to blur in most organizations. Here's what systems administrators need to know about working with Linux and Windows. Continue Reading
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Tip
14 Jun 2019
How to cautiously reap the benefits of DevOps as a service
Outsourcing the operation of DevOps tools has its perks, but be sure to carefully position that move to in-house development and ops teams first. Continue Reading
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Guide
13 Jun 2019
Stay informed about Microsoft security patches in 2019
Administrators can get up-to-date information about Microsoft security updates and expert advice on patch prioritization to ensure a smooth Patch Tuesday process all year long in this guide. Continue Reading
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News
13 Jun 2019
AIOps tools beef up insights, but long-term scope unclear
AIOps tools present a way to cope with IT infrastructure sprawl and complexity, but how far they can go with hands-off automation features is still a topic for debate. Continue Reading
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Video
12 Jun 2019
Build a GitOps pipeline with this Kubernetes, Jenkins X tutorial
Follow the steps outlined in this video tutorial to establish a GitOps deployment workflow with Google Kubernetes Engine, GitHub and Jenkins X. Continue Reading
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News
12 Jun 2019
AIOps early adopters tackle data quality issues
AIOps is new in many ways, but early adopters must also heed a time-honored IT maxim: garbage in, garbage out. Continue Reading
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News
12 Jun 2019
Microsoft plugs 4 zero-day exploits for June Patch Tuesday
Despite multiple warnings from Microsoft, the threat of the BlueKeep RDP vulnerability to unpatched Windows systems continues to loom following its May Patch Tuesday disclosure. Continue Reading
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Tip
10 Jun 2019
AIOps monitoring arms IT staff with broader, deeper insights
Conventional monitoring gives ops teams critical visibility into the health of their IT systems, but with limited scope. Through an AIOps tool, they can significantly broaden their view. Continue Reading
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Opinion
07 Jun 2019
Tech communities offer more than just a quick fix
IT professionals who join tech meetups and online communities might find there's more than just troubleshooting help available when they invest their time in a group. Continue Reading
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Quiz
07 Jun 2019
Can you ace this quiz on Windows Server 2019 HCI?
With each new server release, Microsoft gives administrators a whole new slew of features to learn. Challenge yourself on how well you know the Windows Server HCI features. Continue Reading
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Tip
07 Jun 2019
5 critical features that put the 'AI' in AIOps tools
Don't fall victim to AI-washing in the IT systems management market. Instead, know what to look for in a truly 'intelligent' operations platform -- starting with these 5 capabilities. Continue Reading
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News
06 Jun 2019
UPS delivers Agile plan for legacy application modernization
As UPS moved its package-tracking system from mainframe to open systems, it drew on the old adage about how to eat an elephant: one small bite at a time. Continue Reading
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Tip
06 Jun 2019
Use ManageEngine OpManager to monitor your virtual environment
ManageEngine OpManager offers monitoring capabilities that enable IT teams to gather resource metrics, such as CPU usage and I/O operations, to help manage their environments. Continue Reading
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Tip
05 Jun 2019
Automate declarative configuration management for IT ops success
AWS CloudFormation is one of the top options for configuration management -- but it isn't without flaws. Compare AWS to other tools to pick the best option for your organization. Continue Reading
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Definition
04 Jun 2019
Microsoft Azure ExpressRoute
Microsoft Azure ExpressRoute is a service that provides a private connection between an organization's on-premises infrastructure and Microsoft Azure data centers. Continue Reading
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Feature
03 Jun 2019
Evaluate AI-based ITSM tools using these key points
After determining that artificial intelligence would benefit an IT environment, the next big challenge is to assess AI-based ITSM tools in terms of feature set and pricing model. Continue Reading
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Tutorial
03 Jun 2019
Build a successful Apache Mesos installation on Linux servers
As Apache Mesos gains traction for container orchestration, admins should try it out and evaluate its capabilities. Use this tutorial to set up the necessary software and avoid the pitfalls that plague the process. Continue Reading
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Tip
31 May 2019
What are the differences between KVM, Virtuozzo and OpenVZ?
These virtualization platforms are related, but they vary in terms of whether they're open source or commercial products and the types of instances they provide to run applications. Continue Reading
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News
31 May 2019
Palo Alto Networks buys Twistlock, PureSec for container security
Palo Alto Networks snaps up Twistlock and PureSec to broaden its cloud security portfolio and give enterprise IT shops more options for container and serverless security. Continue Reading
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Answer
31 May 2019
How do I avoid Exchange disk space issues?
Exchange Server log files tend to chew up a lot of space, particularly on the later versions. Here's how to keep the mail flowing when a hard drive fills up. Continue Reading
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Tip
31 May 2019
DevOps security best practices span code creation to compliance
Developers and operations staff who split security responsibilities as part of a DevOps workflow should apply these best practices to ensure no vulnerability goes unnoticed. Continue Reading
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Opinion
30 May 2019
What to do when virtualization management tools go cloud
As more tools transition to the cloud, SMBs that keep workloads on-premises must make a decision about how they'll manage their virtual environments going forward. Continue Reading
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Feature
30 May 2019
System administrator resources you'll actually use
The learning resources available for IT administrators are more plentiful than the technology that admins manage. How do they sift through the inundation of information? Continue Reading
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Answer
30 May 2019
Hyper-V vs. vSphere: How do the latest versions stack up?
Microsoft recently released Windows Server 2019, so how do the features in this version of Hyper-V compare to VMware's virtualization platform? Continue Reading
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Tip
29 May 2019
8 common Docker commands beginners should know
IT professionals who are new to Docker can use this cheat sheet of common commands to quickly ramp up with container deployment and management basics. Continue Reading
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Tip
29 May 2019
Inherit and manage a virtualization environment with these strategies
Stepping into a management role when it comes to a newly inherited virtualization environment can be a challenge, but with the right approach, you can ease the transition. Continue Reading
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Tip
28 May 2019
How resource contention affects VM storage performance
VM performance issues often occur when resource contention is present. Admins can check the number of IOPS requests and storage array connections to address any bottlenecks. Continue Reading
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Feature
28 May 2019
7 Windows Server 2019 features to know
If administrators want to get the most from Windows Server 2019 features, they should familiarize themselves with this cheat sheet of the improvements Microsoft has made. Continue Reading
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Feature
28 May 2019
Accenture turns to ITSM integration tool for data compilation
IT orgs that subscribe to help desk management services must access huge quantities of information for analysis. Read how one company overcame this challenge. Continue Reading
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Feature
24 May 2019
Artificial intelligence for IT operations pays off -- with time
IT professionals say AIOps holds great potential to optimize day-to-day operations tasks. First, though, teams must lay a foundation of data, consistency and trust. Continue Reading
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Tip
24 May 2019
Combine reactive, proactive monitoring for optimal IT visibility
IT monitoring tools can be either proactive or reactive in nature. But, despite their differences in function, cost and required resources, these two types of tools both have a place in modern IT environments. Continue Reading
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Tip
23 May 2019
What is the Citrix vSwitch Controller and what does it do?
The vSwitch Controller provides admins with extensive visibility into the network environment, making it easier to optimize that environment and improve application performance. Continue Reading
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News
22 May 2019
DevSecOps evolution changes the game for IT ops
A DevSecOps shift and a move to public cloud have precipitated a sea change in what's expected of IT ops pros at a mobile video on-demand company. Continue Reading
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Video
22 May 2019
Mitigate IT risks with this vulnerability assessment tutorial
IT professionals can set up a home lab to learn the ins and outs of software vulnerability assessments. Follow this step-by-step video tutorial to install and configure VMs, and perform a security scan. Continue Reading
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News
21 May 2019
Enterprises anticipate IT ops benefits from GitOps
Infrastructure as code, configuration as code, security as code -- enterprise SREs set their sights on everything as code in pursuit of GitOps efficiency. Continue Reading
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News
21 May 2019
GKE, Azure roll out Windows Kubernetes support
Cloud service providers rolled out Windows Kubernetes support this week, which may take some of the burden of Linux container management requirements out of the hands of Microsoft-only shops. Continue Reading
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Tip
20 May 2019
DevOps for networking hits chokepoints, tangled communications
NetOps complements DevOps in enterprises that need to scale application delivery efforts up and out. Networking tools -- and teams -- need to advance to find their place in CI/CD pipelines. Continue Reading
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Tip
20 May 2019
Explore Office 365 phishing protection updates
Administrators who move to Exchange Online or the entire Office 365 platform will have a veritable arsenal of antiphishing tools, but their use requires attention to detail. Continue Reading
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News
17 May 2019
Former Chef Software CTO talks IT automation, open source
Chef Software's founder, Adam Jacob, built widely used IT automation software for the enterprise. Now that he's no longer CTO, he's taking a break and pondering what comes next. Continue Reading
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News
17 May 2019
Mainframe DevOps gets fresh integration option in LzLabs
Most mainframe DevOps tools make open source app delivery pipelines speak mainframe's language, but LzLabs brings mainframe apps to a Linux-based platform without recompilation. Continue Reading
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Feature
17 May 2019
Managed container services face-off: Enterprise PKS vs. OpenShift
VMware Enterprise PKS and Red Hat OpenShift are two leading container platforms with many differences. Assess the technologies in terms of hybrid cloud support, tool ecosystems and more. Continue Reading
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Tip
16 May 2019
How to add the App Compatibility Feature on Demand to Server Core
Microsoft closed the functionality gap between Server Core and full desktop deployments with the App Compatibility feature, but will it entice admins to the GUI-less server? Continue Reading
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Tip
15 May 2019
Build a patch management process to stay cool in an IT crisis
Time is of the essence during a major IT crisis, but rushing to fix a problem can do more harm than good. Ensure version control, documentation and testing for effective patch deployment. Continue Reading
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News
14 May 2019
May Patch Tuesday fixes zero-day, new Intel CPU bugs
Microsoft fixed 23 critical vulnerabilities in its latest monthly security updates, as well as patches for supported and unsupported Windows systems to ward off a worm that has the potential to be the next WannaCry. Continue Reading
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News
14 May 2019
Application dependency mapping expands in New Relic One
DevOps monitoring vendors rev their engines as enterprises take on more sophisticated IT monitoring practices to reach the next major phase of app modernization. Continue Reading
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News
14 May 2019
RHV 4.3 updates take backseat to container-native virtualization
Most new apps start in containers nowadays. However, certain legacy applications still don't work with containers. RHV 4.3 hopes to help bridge the gap. Continue Reading
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Feature
14 May 2019
System administrator skills you need to succeed in the cloud
Cloud technology gives IT administrators more tools to manage enterprise resources than ever before, but the expanding technology also requires admins to develop a new skill set. Continue Reading
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Tip
13 May 2019
When to choose Hyper-V containers over VMs
There are different use cases for Hyper-V containers and VMs, but the most important thing to take into consideration when choosing between them is your application needs. Continue Reading
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Tip
13 May 2019
Change your application support process to juggle cloud and legacy IT
Legacy IT and cloud app architectures demand different application maintenance and support activities, but with some abstraction and automation, they coexist. Continue Reading
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Feature
13 May 2019
Explore the benefits, challenges of AI in ITSM
Are your ITSM processes ready to reap AI's rewards? Discover how AI can benefit your ITSM implementation, as well as the requirements for that transition to be a success. Continue Reading
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News
10 May 2019
OpenShift shops chart a course for advanced IT automation
IT teams tackled containerization, developer self-service platforms and infrastructure provisioning automation in 2018. So, what's next? Continue Reading
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Tutorial
10 May 2019
Painlessly deploy Azure File Sync with PowerShell
Have you ever run low on file server capacity or struggled to access files? Setting up Azure File Sync can give your organization centralized file shares with local accessibility. Continue Reading
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News
09 May 2019
Ansible roadmap offers open source automation with assurances
Ansible users can expect some key updates around the tool's certified content program, along with more options to assess the performance of their automated infrastructure. Continue Reading
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Tip
09 May 2019
Compare Mesos vs. Kubernetes for container federation
While Mesos dominates for large-scale deployments, Kubernetes is at the center of a flourishing ecosystem of tools. So, which one meets your container federation needs? Continue Reading
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News
08 May 2019
OpenShift architecture bakes in CoreOS Operator automation
OpenShift 4.1 promises easier container management for IT ops pros, but getting there from OpenShift 3 could be tricky for enterprises with large deployments. Continue Reading
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News
08 May 2019
Snow Software SAM expands Microsoft, Oracle and Adobe support
Snow Software's SAM platform has expanded to include new compliance and manageability capabilities for Microsoft Windows, Oracle and Adobe Creative Cloud. Continue Reading
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News
08 May 2019
OpenShift-Azure ties deepen as IT sets sights on multi-cloud
Enterprises will consider an OpenShift managed service on Azure as part of a multi-cloud strategy, but Kubernetes won't necessarily make workloads cloud-agnostic. Continue Reading
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Feature
08 May 2019
The DevOps paradigm shift: Avoid obsolescence in IT
DevOps is an appealing paradigm shift in IT, part and parcel with app componentization and containers. But despite the hype, IT pros still face a few hurdles to actual implementation. Continue Reading
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Tip
07 May 2019
Is Windows Server troubleshooting on the way out?
When a Windows Server workload starts to falter, what's the best way to proceed before it keels over? Once upon a time, you would try to fix it, but times have changed. Continue Reading
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Tip
07 May 2019
Study tips to ace the CNCF's CKA exam
IT certifications are an IT admin's superpower, lending official credibility to technology expertise. Know what to expect -- and practice -- to become Kubernetes certified. Continue Reading
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Tip
06 May 2019
Learn the ins and outs of Hyper-V containers
Hyper-V containers, which are secure and lightweight in nature, can be managed using the Docker command line or PowerShell and are best suited for stateless applications. Continue Reading
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Feature
03 May 2019
Windows Admin Center brings server management under one roof
Microsoft built Windows Admin Center to make administrators' jobs easier, but the tool has many facets to learn to expertly manage Windows servers. Continue Reading
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Tip
03 May 2019
Adapt IT operations skills for QA roles
IT admins who want to transition into a QA role can lean on their existing skill sets around data analysis, documentation and more, but the move still presents a learning curve. Continue Reading
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Answer
02 May 2019
Why should I use Exchange Server maintenance mode?
When applying security updates or cumulative updates to Exchange Server, it's important to take your time and use maintenance mode to avoid disruption and data corruption. Continue Reading
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Tip
02 May 2019
Combine containers and serverless to optimize app environments
Rather than pick a side in the debate around containers vs. serverless computing, DevOps shops would benefit from putting both of these complementary technologies to use. Continue Reading
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News
02 May 2019
Docker Enterprise pricing shake-up leaves unanswered questions
IT pros begin to evaluate the long-term budget implications of a significant change to the Docker Enterprise pricing scheme. Continue Reading
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Tip
02 May 2019
The virtualization and container skills gap widens
Businesses face organizational and management challenges as their support staff transitions from virtualization to a new development and management environment. Continue Reading
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Tip
01 May 2019
How to save and reuse a Windows container image
With five simple steps, you can create a Windows container, save it as an image and reuse it to create new containers with the same configuration and settings. Continue Reading
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Definition
30 Apr 2019
computer
A computer is a device that accepts information (in the form of digitalized data) and manipulates it for some result based on a program, software, or sequence of instructions on how the data is to be processed. Continue Reading
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Tip
30 Apr 2019
How to successfully migrate Exchange Servers
Admins have a few options to upgrade their servers, but whether they choose cloud or on premises, the update process involves the same steps to transition old servers and avoid issues. Continue Reading
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Tip
29 Apr 2019
Windows Compatibility module expands PowerShell Core reach
The PowerShell team closed the cmdlet coverage gap with a compatibility module release for PowerShell Core, but its use requires some caution. Continue Reading
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Tip
29 Apr 2019
How to deploy a Docker container to the cloud
Docker is highly portable and widely available across all major cloud platforms, including AWS and Microsoft Azure, but it's important to properly plan your container deployment. Continue Reading
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Feature
29 Apr 2019
ICYMI: Advice for aspiring site reliability engineers
IT ops pros looking to land an SRE job can use these four articles to absorb the key responsibilities and challenges that site reliability engineering entails. Continue Reading