IT Operations
Top Stories
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Video
28 Sep 2026
IT Ops Query: Architect proposes stronger "cages" for agentic AI governance
Architect Jim Ford proposes external controls and new industry standards to govern and certify agentic IA systems rather than relying on models to govern themselves. Continue Reading
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Feature
24 Sep 2026
Capability risks rise with layoffs: What CIOs should know
Layoffs can lead to significant capability risk -- the loss of expertise and tacit knowledge. These hidden costs affect productivity, innovation and long-term efficiency. Continue Reading
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Tip
25 Jul 2019
Apply automation for streamlined IT asset management
Without accurate data, IT asset management processes fail. But, with automation and self-service capabilities, admins can efficiently track assets -- from onboarding to end of life. Continue Reading
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News
24 Jul 2019
Compliance-as-code tool hits DevSecOps sweet spot for MSP
There are almost as many tools to assist with DevSecOps as there are definitions for the term – how one managed service provider that serves federal agencies chose a compliance-as-code vendor. Continue Reading
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Answer
24 Jul 2019
What are micro VMs and how do they benefit data centers?
When used together, VMs and containers can provide key benefits to an admin's workload, such as isolation and security, without having to deal with typical disadvantages. Continue Reading
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Answer
24 Jul 2019
When to use a micro VM, container or full VM
Choosing among VMs, containers or micro VMs depends on workload isolation and security needs, and admins should understand the different use cases before making a decision. Continue Reading
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Tutorial
24 Jul 2019
Use PowerShell printer management for quicker setups
Don't fiddle with printer configurations and tiresome upkeep work from the GUI when you can automate a lot of the tediousness with PowerShell. Continue Reading
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News
23 Jul 2019
ManageEngine Analytics Plus upgrades with AI assistant Zia
With Zia, IT teams can ask questions via voice or text to quickly access data and insight. Available with ManageEngine Analytics Plus, the AI intends to increase productivity. Continue Reading
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Tip
22 Jul 2019
How to plot out an Office 365 tenant-to-tenant migration
IT pros in organizations on Office 365 that undergo a merger or acquisition will have their work cut out for them to successfully execute a data migration plan between tenants. Continue Reading
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Tip
19 Jul 2019
Construct a solid Active Directory password policy
Most user authentication still relies on a strong password to keep attackers at bay. Here's how to keep your guard up without adding to your administrative workload. Continue Reading
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News
19 Jul 2019
Kubernetes policy project takes enterprise IT by storm
A Kubernetes-friendly compliance as code project hosted by the CNCF has caught on among large enterprises in the first half of 2019, largely through word of mouth. Continue Reading
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Feature
19 Jul 2019
Container deployment considerations for successful implementation
Containers can be useful for specific workloads but admins should consider certain factors, such as security and portability needs, before taking a containerized approach over VMs. Continue Reading
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Tip
19 Jul 2019
5 Kubernetes adoption considerations you should think about
Understand the basics of Kubernetes, including how it works and its pros and cons, before deciding whether or not to adopt. Then, figure out how you plan to manage it. Continue Reading
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Tip
19 Jul 2019
Combine Puppet and Chocolatey to drive Windows DevOps
Through the use of Puppet and Chocolatey side by side, Windows IT professionals can use Linux-like DevOps tools to automate the deployment and configuration of their systems. Continue Reading
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Tip
18 Jul 2019
PKI authentication explained: The basics for IT administrators
Public key infrastructure is part and parcel of modern digital business, from secure communications to data transmission and beyond. Admins must understand PKI to optimize its benefits. Continue Reading
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Feature
18 Jul 2019
Effectively manage containers and improve workload performance
Containers are increasingly popular, so it's vital that admins understand the tools available and learn how to manage containers before deploying them in production environments. Continue Reading
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Tip
18 Jul 2019
Essential virtualization certifications for IT professionals
As companies move beyond virtualization, the need for IT pros with fine-tuned expertise in cloud administration, ethical hacking, legacy infrastructure migration and automation rises. Continue Reading
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Feature
18 Jul 2019
Get creative with feature flags in IT operations
Feature flags give IT operations a range of possibility as broad as the imagination -- once you learn this dev-centric technique. Continue Reading
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Feature
17 Jul 2019
When you create a DevOps workflow, avoid these missteps
How can DevOps help? And how can you apply it correctly? These are important questions to consider before you attempt to create a DevOps pipeline. Continue Reading
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Tip
17 Jul 2019
Explore the Citrix guest UEFI boot feature for modern systems
A guest boot feature offered by Citrix provides admins with improved system performance, but they should be wary of its continued experimental status. Continue Reading
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News
17 Jul 2019
Container security improves overall enterprise IT posture
Enterprise IT pros worried about security when containers were first introduced, but as containers are put into production, they can actually present ways to tighten security practices. Continue Reading
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News
17 Jul 2019
AWS OpsCenter and Moogsoft AIOps integrate for IT productivity
By integrating AWS Systems Manager OpsCenter and Moogsoft AIOps platforms, the vendors hope to reduce alert noise, automate remediation and solve incidents faster. Continue Reading
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Answer
17 Jul 2019
What are Ansible roles and when and how should I use them?
Roles are one of several functions in Ansible that simplify and streamline IT automation processes. Dig into this quick overview to learn the basics of roles and potential use cases. Continue Reading
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Tip
15 Jul 2019
Avoid chaos with an IT crisis management playbook
A minor IT issue can quickly snowball into a major catastrophe without a carefully constructed crisis management plan, but just what details should an organization include? Continue Reading
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News
15 Jul 2019
Snow Software launches new tech management suite
The new intelligence suite has six main tools that help manage the challenges due to growing IT operations, from spending and productivity to monitoring risk. Continue Reading
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Tip
11 Jul 2019
Look inside the Mesosphere DC/OS distributed operating system
IT organizations that run large, distributed workloads on clusters should examine the Mesosphere DC/OS approach, but be forewarned: It takes a lot of components to simplify ops. Continue Reading
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News
10 Jul 2019
Microsoft patches two Windows zero-days in July Patch Tuesday
Microsoft fixed two Windows zero-day flaws as part of the July 2019 Patch Tuesday release, which also saw the remediation of 75 other vulnerabilities across Microsoft products. Continue Reading
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Feature
10 Jul 2019
Support Hyper-V security with these important protocols
A virtual environment's security can make the difference when it comes to malicious attacks, preventing unauthorized OS or firmware codes from running at boot time. Continue Reading
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Feature
10 Jul 2019
VM automation strategies and benefits for sizable workloads
Before automating VMs, admins must consider several factors, such as workload size and cost efficiency. Otherwise, automated VMs can cause issues rather than yield benefits. Continue Reading
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Tip
09 Jul 2019
Don't neglect your IT architect skills in public cloud projects
Public cloud infrastructure is beyond the veil for IT admins: unknown and untouchable. But depending on the deployment -- and the cloud -- admins still have architecture to manage. Continue Reading
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Tip
09 Jul 2019
How to deal with the on-premises vs. cloud challenge
Some tools and applications aren't a good fit outside of the data center. Try these tactics to cope as more tools and application vendors start to migrate to the cloud. Continue Reading
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Tip
03 Jul 2019
How to manage Windows with Puppet
Administrators can modernize their organization's management model for both Linux and Windows operating systems with Puppet, a code-based tool, and available community support. Continue Reading
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Tutorial
03 Jul 2019
Try these PowerShell networking commands to stay connected
Ping has its place, but PowerShell gives you a way to dive deeper into a networking issue when a server drops its connection or starts to drop packets. Continue Reading
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Tip
03 Jul 2019
Use Puppet Bolt to simplify configuration management
Bolt, Puppet's cross-platform automation tool, is designed to minimize the learning curve for ops teams, but users still need to grasp its primary commands and elements. Continue Reading
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News
02 Jul 2019
Kubernetes security tool gives IT a leg up on DevSecOps
An emerging real estate firm tasked with DevSecOps sought an assist from startup Alcide, which bakes Kubernetes security best practices into its software. Continue Reading
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News
01 Jul 2019
Elastic SIEM woos enterprises with cost savings
Elastic SIEM gains interest from former Splunk users, with the promise of cost savings and the prospect of centralized security analytics and IT monitoring data repositories. Continue Reading
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Tip
01 Jul 2019
5 DevSecOps interview questions employers are likely to ask
To land that DevSecOps dream job, prepare to answer questions not only about specific IT and security tools, but about DevOps team culture as a whole. Continue Reading
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Feature
28 Jun 2019
An ITSM tool comparison for enterprises with an eye on AI
All AI-enabled ITSM tools aim to streamline and automate IT operations, but buyers must make the right selection to get the most out of these products. Continue Reading
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Tip
28 Jun 2019
Exchange Online vs. Office 365: Which plan is a better fit?
A switch from Exchange Server to Exchange Online might make financial sense, but it might not fit the needs of your organization. Here are some common migration mistakes to avoid. Continue Reading
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Tip
28 Jun 2019
How to copy files to Windows containers
Once you've deployed Windows containers in your production environment, you can start copying data and files to them using one of three methods, depending on file type and location. Continue Reading
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Tip
28 Jun 2019
Hardware options to support a reverse cloud migration
Moving back on premises can require new infrastructure if maintenance windows have expired, and admins must meet power and storage demands to ensure apps migrate successfully. Continue Reading
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Answer
28 Jun 2019
What's new in hybrid Azure services in Windows Admin Center?
Trying to get the most out of Azure hybrid services? Discover Microsoft's latest developments to further centralize management in Windows Admin Center. Continue Reading
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Answer
28 Jun 2019
How do I get started with an Ansible playbook?
An Ansible playbook boosts admin productivity when they manage configurations across machines. Learn how playbooks work and how to avoid live errors. Continue Reading
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Tip
28 Jun 2019
Avoid SDDC security risks during implementation
Moving workloads to a software-defined data center can pose challenges. When updating systems, admins should address potential security risks with proper care to avoid issues. Continue Reading
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Tip
27 Jun 2019
Does an Azure cloud migration make sense for your workloads?
While you can't move all of your Windows Server workloads into the Azure cloud and turn off your local server closet, you can get much closer than ever. Continue Reading
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Tutorial
27 Jun 2019
Perform this infrastructure as code tutorial with Pulumi and AWS
Learn the basics of an infrastructure as code deployment with this tutorial, which features the open source tool Pulumi, along with Python and AWS. Continue Reading
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News
26 Jun 2019
LogicMonitor wades into AIOps with anomaly detection
Another country heard from in AIOps: LogicMonitor rolls out anomaly detection and alert dependency correlation, but can it rise above the noise? Continue Reading
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Tip
26 Jun 2019
Assess AIOps benefits and challenges for enterprise IT teams
To successfully reap the benefits of an AIOps implementation, IT teams first have to navigate some crucial cultural and technical shifts. Continue Reading
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Tip
26 Jun 2019
Save on licensing with a multi-hypervisor environment
Shifting some workloads from VMware to Hyper-V to rely on multiple hypervisors takes time and effort, but the flexibility and cost savings might just be worth it. Continue Reading
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News
26 Jun 2019
SysAid launches Automate Joe for ITSM platform automation
Integrating Automate Joe with the SysAid ITSM platform will boost automation, minimize repetitive tasks for service agents and improve productivity, according to the vendor. Continue Reading
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Feature
25 Jun 2019
The history of Docker's climb in the container management market
When the concept of containers became stale, Docker brought containers back to the forefront by creating container management software, and the company continues to evolve. Continue Reading
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Guide
25 Jun 2019
How AIOps monitoring eases modern IT challenges
Operations teams can apply artificial intelligence to modernize their IT monitoring strategy for distributed architectures. Use this guide to learn the basics and get started. Continue Reading
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Feature
25 Jun 2019
Reality strikes when enterprises deploy Kubernetes in production
It's easy to run containers with Kubernetes, but Kubernetes in production -- with enterprise security, monitoring and compliance demands -- is a different story. Continue Reading
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Tip
24 Jun 2019
Office 365 multiple tenants vs. single tenant considerations
A migration to Office 365 will require the IT staff to adjust how it manages the collaboration platform, which can get complicated if more than one tenant is involved. Continue Reading
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Tip
24 Jun 2019
How to locate privileged accounts in Active Directory
IT administrators must be able to identify privileged accounts in Active Directory for a more secure enterprise; two methods can make the task easier. Continue Reading
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Answer
24 Jun 2019
Does DevOps require end-to-end monitoring tools?
While basic monitoring services and feedback loops provide critical insight for DevOps teams, an end-to-end monitoring tool gives them a more holistic view of the end-user experience. Continue Reading
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News
21 Jun 2019
AI help desk software frees IT ops to take on SRE skills
A financial services company will retrain its help desk staff to be app developers and SREs, while AI handles the grunt work for the company's call center employees. Continue Reading
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Tip
21 Jun 2019
3 steps to prepare for Exchange updates
If you dread the process of updating Exchange and the possibility that patches will break the servers, you can take control by putting best practices in place with three steps. Continue Reading
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News
20 Jun 2019
IT pros brace for wave of M&A in microservices security
Microservices and DevOps have made IT security a shared responsibility among enterprise stakeholders, and experts expect this shift to prompt mass consolidation among vendors. Continue Reading
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Tip
20 Jun 2019
Deploy Microsoft IIS server, .NET apps in Windows containers
Instead of investing money in migrating your existing .NET applications to .NET Core to modernize them, deploy them in Windows containers with a simple script. Continue Reading
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News
20 Jun 2019
Alaska Airlines charts course for DevOps security
As Alaska Airlines plots a flight path to a hybrid cloud infrastructure, it will navigate with an automated DevOps security tool that spans multiple IT environments. Continue Reading
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Feature
20 Jun 2019
VMware vSphere HA capabilities ease VM management
VMware vSphere HA provides admins with the ability to manipulate their virtual environments to avoid excessive VM restarts and ensure peak performance. Continue Reading
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Opinion
20 Jun 2019
Future of PowerShell lies in DevOps, cloud resource management
While PowerShell isn't the only automation and scripting tool that fits in IT pros' cloud and CI/CD toolboxes, it won't fall out of favor any time soon. Continue Reading
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Tip
19 Jun 2019
Micro VMs can present unique management challenges
The haphazard deployment of micro VMs can eventually lead to issues ranging from IP address depletion to serious performance problems resulting from extreme resource contention. Continue Reading
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Tip
19 Jun 2019
3 tools admins can use for private cloud capacity planning
Admins can better manage their private clouds with capacity planning tools, such as specified quotas, resource monitoring and predictive scheduling. Continue Reading
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Tip
18 Jun 2019
Apply AI to container monitoring and management -- piece by piece
While the application of AI to container monitoring and management is possible, it first requires certain operations practices and carefully integrated tool sets. Continue Reading
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Feature
18 Jun 2019
Install Exchange Server 2019 on Server Core 2019 to boost security
If you don't know how to manage servers without GUI, there may be a bit of a learning curve to get the benefits of running Exchange on Server Core. Continue Reading
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Tip
17 Jun 2019
Linux on Windows helps systems administrators gain new skills
The line between Windows and Linux is starting to blur in most organizations. Here's what systems administrators need to know about working with Linux and Windows. Continue Reading
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Tip
14 Jun 2019
How to cautiously reap the benefits of DevOps as a service
Outsourcing the operation of DevOps tools has its perks, but be sure to carefully position that move to in-house development and ops teams first. Continue Reading
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Guide
13 Jun 2019
Stay informed about Microsoft security patches in 2019
Administrators can get up-to-date information about Microsoft security updates and expert advice on patch prioritization to ensure a smooth Patch Tuesday process all year long in this guide. Continue Reading
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News
13 Jun 2019
AIOps tools beef up insights, but long-term scope unclear
AIOps tools present a way to cope with IT infrastructure sprawl and complexity, but how far they can go with hands-off automation features is still a topic for debate. Continue Reading
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Video
12 Jun 2019
Build a GitOps pipeline with this Kubernetes, Jenkins X tutorial
Follow the steps outlined in this video tutorial to establish a GitOps deployment workflow with Google Kubernetes Engine, GitHub and Jenkins X. Continue Reading
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News
12 Jun 2019
AIOps early adopters tackle data quality issues
AIOps is new in many ways, but early adopters must also heed a time-honored IT maxim: garbage in, garbage out. Continue Reading
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News
12 Jun 2019
Microsoft plugs 4 zero-day exploits for June Patch Tuesday
Despite multiple warnings from Microsoft, the threat of the BlueKeep RDP vulnerability to unpatched Windows systems continues to loom following its May Patch Tuesday disclosure. Continue Reading
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Tip
10 Jun 2019
AIOps monitoring arms IT staff with broader, deeper insights
Conventional monitoring gives ops teams critical visibility into the health of their IT systems, but with limited scope. Through an AIOps tool, they can significantly broaden their view. Continue Reading
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Opinion
07 Jun 2019
Tech communities offer more than just a quick fix
IT professionals who join tech meetups and online communities might find there's more than just troubleshooting help available when they invest their time in a group. Continue Reading
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Quiz
07 Jun 2019
Can you ace this quiz on Windows Server 2019 HCI?
With each new server release, Microsoft gives administrators a whole new slew of features to learn. Challenge yourself on how well you know the Windows Server HCI features. Continue Reading
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Tip
07 Jun 2019
5 critical features that put the 'AI' in AIOps tools
Don't fall victim to AI-washing in the IT systems management market. Instead, know what to look for in a truly 'intelligent' operations platform -- starting with these 5 capabilities. Continue Reading
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News
06 Jun 2019
UPS delivers Agile plan for legacy application modernization
As UPS moved its package-tracking system from mainframe to open systems, it drew on the old adage about how to eat an elephant: one small bite at a time. Continue Reading
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Tip
06 Jun 2019
Use ManageEngine OpManager to monitor your virtual environment
ManageEngine OpManager offers monitoring capabilities that enable IT teams to gather resource metrics, such as CPU usage and I/O operations, to help manage their environments. Continue Reading
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Tip
05 Jun 2019
Automate declarative configuration management for IT ops success
AWS CloudFormation is one of the top options for configuration management -- but it isn't without flaws. Compare AWS to other tools to pick the best option for your organization. Continue Reading
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Definition
04 Jun 2019
Microsoft Azure ExpressRoute
Microsoft Azure ExpressRoute is a service that provides a private connection between an organization's on-premises infrastructure and Microsoft Azure data centers. Continue Reading
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Feature
03 Jun 2019
Evaluate AI-based ITSM tools using these key points
After determining that artificial intelligence would benefit an IT environment, the next big challenge is to assess AI-based ITSM tools in terms of feature set and pricing model. Continue Reading
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Tutorial
03 Jun 2019
Build a successful Apache Mesos installation on Linux servers
As Apache Mesos gains traction for container orchestration, admins should try it out and evaluate its capabilities. Use this tutorial to set up the necessary software and avoid the pitfalls that plague the process. Continue Reading
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Tip
31 May 2019
What are the differences between KVM, Virtuozzo and OpenVZ?
These virtualization platforms are related, but they vary in terms of whether they're open source or commercial products and the types of instances they provide to run applications. Continue Reading
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News
31 May 2019
Palo Alto Networks buys Twistlock, PureSec for container security
Palo Alto Networks snaps up Twistlock and PureSec to broaden its cloud security portfolio and give enterprise IT shops more options for container and serverless security. Continue Reading
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Answer
31 May 2019
How do I avoid Exchange disk space issues?
Exchange Server log files tend to chew up a lot of space, particularly on the later versions. Here's how to keep the mail flowing when a hard drive fills up. Continue Reading
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Tip
31 May 2019
DevOps security best practices span code creation to compliance
Developers and operations staff who split security responsibilities as part of a DevOps workflow should apply these best practices to ensure no vulnerability goes unnoticed. Continue Reading
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Opinion
30 May 2019
What to do when virtualization management tools go cloud
As more tools transition to the cloud, SMBs that keep workloads on-premises must make a decision about how they'll manage their virtual environments going forward. Continue Reading
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Feature
30 May 2019
System administrator resources you'll actually use
The learning resources available for IT administrators are more plentiful than the technology that admins manage. How do they sift through the inundation of information? Continue Reading
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Answer
30 May 2019
Hyper-V vs. vSphere: How do the latest versions stack up?
Microsoft recently released Windows Server 2019, so how do the features in this version of Hyper-V compare to VMware's virtualization platform? Continue Reading
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Tip
29 May 2019
8 common Docker commands beginners should know
IT professionals who are new to Docker can use this cheat sheet of common commands to quickly ramp up with container deployment and management basics. Continue Reading
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Tip
29 May 2019
Inherit and manage a virtualization environment with these strategies
Stepping into a management role when it comes to a newly inherited virtualization environment can be a challenge, but with the right approach, you can ease the transition. Continue Reading
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Tip
28 May 2019
How resource contention affects VM storage performance
VM performance issues often occur when resource contention is present. Admins can check the number of IOPS requests and storage array connections to address any bottlenecks. Continue Reading
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Feature
28 May 2019
7 Windows Server 2019 features to know
If administrators want to get the most from Windows Server 2019 features, they should familiarize themselves with this cheat sheet of the improvements Microsoft has made. Continue Reading
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Feature
28 May 2019
Accenture turns to ITSM integration tool for data compilation
IT orgs that subscribe to help desk management services must access huge quantities of information for analysis. Read how one company overcame this challenge. Continue Reading
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Feature
24 May 2019
Artificial intelligence for IT operations pays off -- with time
IT professionals say AIOps holds great potential to optimize day-to-day operations tasks. First, though, teams must lay a foundation of data, consistency and trust. Continue Reading
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Tip
24 May 2019
Combine reactive, proactive monitoring for optimal IT visibility
IT monitoring tools can be either proactive or reactive in nature. But, despite their differences in function, cost and required resources, these two types of tools both have a place in modern IT environments. Continue Reading
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Tip
23 May 2019
What is the Citrix vSwitch Controller and what does it do?
The vSwitch Controller provides admins with extensive visibility into the network environment, making it easier to optimize that environment and improve application performance. Continue Reading
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News
22 May 2019
DevSecOps evolution changes the game for IT ops
A DevSecOps shift and a move to public cloud have precipitated a sea change in what's expected of IT ops pros at a mobile video on-demand company. Continue Reading
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Video
22 May 2019
Mitigate IT risks with this vulnerability assessment tutorial
IT professionals can set up a home lab to learn the ins and outs of software vulnerability assessments. Follow this step-by-step video tutorial to install and configure VMs, and perform a security scan. Continue Reading
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News
21 May 2019
Enterprises anticipate IT ops benefits from GitOps
Infrastructure as code, configuration as code, security as code -- enterprise SREs set their sights on everything as code in pursuit of GitOps efficiency. Continue Reading