Features
Features
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Business-led IT strategy casts shadow IT in more positive light
Traditional shadow IT is giving way to business-led technology deployments that have the IT department's approval. But CIOs must manage the process to avoid problems. Continue Reading
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ESG for IT: How CIOs can drive environmental sustainability
Sustainability as a business initiative has rocketed up the priority list as investors, consumers and legislators demand accountability from businesses. Here's how IT can help. Continue Reading
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The effect of digital transformation on the CIO job
Digitization and digital transformation sound similar, but they couldn't be more different in what they demand from CIOs, explains Genpact's Sanjay Srivastava. Continue Reading
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Instilling a culture of digital transformation
Communities of practice, agile methods, cross-functional teams and platform strategies rank among the methods IT leaders use to institutionalize change and create a culture of digital transformation. Continue Reading
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Environmental sustainability considerations for IT teams
With customers, employees and investors pressuring companies to go green, IT needs to take a lead on sustainability. Learn some of the ways IT can make progress. Continue Reading
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Laggards, leaders face digital transformation challenges
No one can relax in digital business: Those trailing behind must conquer the basics to get on the innovation path, while successful firms must endeavor to stay there. Continue Reading
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10 metaverse dangers CIOs and IT leaders should address
The metaverse poses many of the same risks and security pitfalls that the internet does. Here's a look at 10 of those issues and how IT leaders should address them. Continue Reading
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CIOs share advice on leading through disruption
Discover how a focus on three areas -- cybersecurity, employee experience and proactive management -- can help CIOs plan for and better manage disruptions. Continue Reading
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National Grid's CIDO reimagines operating models, IT strategy
In this Q&A, National Grid's CIDO Adriana Karaboutis gives a glimpse inside how her IT team operates and talks about finding a balance between legacy IT and emerging tech. Continue Reading
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Should your digital transformation include gamified apps?
Gamification means more than adding AI or video to apps, or even offering badges and prizes. See how behavioral psychology can engage, motivate and help your audience learn. Continue Reading
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Liberty Mutual CIO tackles digital transformation complexity
Liberty Mutual's CIO discusses the difficulty of moving the global insurer to the cloud, shares why a focus on ethical AI is important and weighs in on workplace flexibility. Continue Reading
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What is IT-business alignment and why is it important?
It's more important than ever that IT and the business operate from the same playbook. So why do so many organizations struggle to achieve IT-business alignment? Continue Reading
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How IT leaders can drive digital innovation
More CEOs want their CIOs and CDOs to think strategically and help transform their organizations' products and services. Learn how some top IT leaders are tackling this challenge. Continue Reading
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Cloud-first strategy forces big shift on IT infrastructure, skills
More and more, IT infrastructure is in the cloud. As organizations adopt cloud-first strategies, forward-looking CIOs are refocusing their teams on new roles and tasks. Continue Reading
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Bolstered BPMN standard is core of new BPM+ ecosystem
BPMN, now part of the expansive BPM+ ecosystem, has been updated with new capabilities to handle complex business processes and the use of advanced technologies. Continue Reading
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Top 7 metaverse tech strategy do's and don'ts
Technology and business leaders must be strategic when entering the new world of metaverse projects. Here are critical tips that help provide guidance. Continue Reading
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10 critical people skills today's CIOs and IT leaders need
Learn about 10 of the most important soft skills -- from communication to empathy -- and why they are critical to successful technology leadership. Continue Reading
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CHIPS Act moves the needle on US chip manufacturing
Not only does the CHIPS Act funnel billions into U.S. semiconductor chip manufacturing, it reflects a major change in how U.S. lawmakers view industrial policy, experts say. Continue Reading
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The CIO's key role in environmental sustainability
With climate concerns growing by the day, technology leaders are critical to driving sustainability initiatives. Here's advice on getting those started and aligning with the business. Continue Reading
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Digital transformation projects rekindle innovation, for now
IT leaders began the year with the wind at their backs, building on investments made during the pandemic and focusing anew on innovation. Can it last amid the fog of war? Continue Reading
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The CIO's guide to understanding the metaverse
Metaverse definitions vary as do predictions on when it will arrive. But smart CIOs should familiarize themselves with the concept and ways it might affect their company. Continue Reading
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5 ways to boost IT efficiency during the new normal
IT departments were overloaded with work before the pandemic, and since it started have been challenged to do more with less. Learn some potentially overlooked ways to support that. Continue Reading
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Technology service providers enter a golden age
The good -- the digital transformation project is now a priority. The bad -- IT is short staffed, equipment is back-ordered and everyone is burnt out. Who will do the work? Continue Reading
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Radical collaboration in enterprises: How does it work?
What would a world with 'no bureaucracies, no bosses and no bull' look like? Like success, says Matt Parker in his new book, 'A Radical Enterprise.' Continue Reading
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Why CIOs should rethink their COVID-19 digital strategy
Many organizations moved quickly to invest in business technology that helped them deal with the pandemic. Now it's time to review whether those decisions were strategic. Continue Reading
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Sustainability in business practices: What IT should know
Bjoern Stengel, global sustainability research lead at IDC discusses the trends he's seeing in the use of sustainable tools and technologies and what leaders need to focus on. Continue Reading
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Creating a more sustainable IT department
Technology leaders share some of the ways they're focused on lowering their carbon footprint and helping their companies advance sustainability goals. Continue Reading
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CIOs: Nominate your IT services partners for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that made a difference to your organization in 2021. Continue Reading
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New book explores business benefits of immersive technology
Immersive technologies will transform business, with weighty consequences for the global economy. Learn what extended reality can do in this book excerpt by PwC's XR chief. Continue Reading
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CIOs can avoid tech hype with business-IT alignment
Falling prey to emerging tech hype can lead to failed projects, wasted dollars and worse. Here is a framework for viewing technology in the right way. Continue Reading
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Top technology trends come down to CIO strategy in 2022
Rather than feel the wave of top tech trends of 2022 wash over them, CIOs should focus on business goals to guide their emerging tech strategy. Continue Reading
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5 keys to IT talent development in a hybrid work model
With the tech talent shortage in full force, IT talent development is critical for every organization. Learn the essentials of doing it right. Continue Reading
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Agility and resiliency vital to digital-first business models
For enterprises transforming their business models, ServiceNow's Yoav Boaz explains how Disney and Peloton reinvented themselves and thrived during the COVID-19 pandemic. Continue Reading
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Hyperautomation technology speeds digital transformation
To businesses plotting a digital transformation course, ServiceNow's Yoav Boaz says hyperautomation is instrumental in consolidating siloed processes and smoothing workflows. Continue Reading
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Top 10 edge computing use cases and examples
The move to edge computing will increase over the next few years. Here, we list the areas where it's proving to deliver high value. Continue Reading
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6 steps to create a CIO-CEO strategic partnership
The pandemic pushed CIOs to the head of the C-suite table. Here's how they can keep that respect and power and create true partnership with their CEO. Continue Reading
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How CIOs can improve employees' digital fluency quotient
Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company. Continue Reading
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7 steps to a successful digital transformation journey
ServiceNow's Yoav Boaz defines evolutionary vs. revolutionary approaches to business modeling and proposes a step-by-step digital transformation roadmap for businesses to follow. Continue Reading
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Why the CIO-CFO relationship is key to digital success
CIOs and CFOs haven't always gotten along. But with digital transformations now dominating budgets, business success depends on their ability to work together. Continue Reading
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C-suites need to prioritize sustainability, climate change plans
Government regulations are one driving force behind business sustainability and climate change efforts. Following the UN COP26, businesses should be prepared for more regulation. Continue Reading
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Big opportunities for strategic CIO leadership today
CIOs and technology leaders have unprecedented opportunities to lead their enterprises in meeting today's new demands. Here are some of those opportunities -- and some challenges. Continue Reading
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Litigants face tough road with antitrust lawsuits
As big tech companies like Google and Facebook fight antitrust lawsuits in court, experts are divided on whether core antitrust laws need updating for the modern economy. Continue Reading
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Implementing an enterprise risk management framework
A well-designed ERM framework provides a playbook to avert corporate disasters, generate competitive advantages and create business opportunities. Continue Reading
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Top 10 promising 5G use cases CIOs should know
The technological advantages 5G presents are well known. The hard part for business leaders is choosing where 5G implementation can be the difference maker for their organization. Continue Reading
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Evaluating the benefits of 5G for businesses
With its high speeds, low latency and other advantages, 5G is delivering value in the enterprise. Now, business leaders view the new wireless technology as key to future success. Continue Reading
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Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more. Continue Reading
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Chinese regulatory crackdown is about control, not data privacy
Despite China's messaging, analysts believe the government's recent regulatory tightening on tech companies is more about control than data privacy concerns. Continue Reading
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Regulators need to rethink big tech regulation, expert says
A Boston University professor argues that big tech regulation may need to focus more on creating competition through data access rather than through breaking up large companies. Continue Reading
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Edge-to-cloud architecture turns key for digital initiatives
Enterprises pursuing digital transformation initiatives may need to reexamine their infrastructure architecture to bring compute and storage closer to data generated at the edge. Continue Reading
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9 digital experience monitoring vendors to watch
Demand for monitoring and managing digital experiences is growing. Knowing the vendors and products available to businesses will help leaders make the right choice. Continue Reading
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Navigating 7 digital experience monitoring challenges
Evaluating both customer and employee digital experience is increasingly valuable in the enterprise. Leaders will need to plan for the challenges that come with this new technology. Continue Reading
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HealthBridge Financial banks on AWS, Boomi to build business
Startup HealthBridge Financial used cloud-only infrastructure and Boomi's iPaaS to launch and scale its business of providing a second-payer benefit option for employers. Continue Reading
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What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM. Continue Reading
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RPA vs. cognitive automation: What are the key differences?
CIOs are now relying on cognitive automation and RPA to improve business processes more than ever before. Here are the important distinctions between the two technologies. Continue Reading
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What's the difference between RPA and IPA?
RPA and IPA can work in tandem to expand the scope of your process automation strategy. But first, it's important to understand their key differences. Continue Reading
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With accelerated digital transformation, less is more
Ramping up digital transformation to take on problems such as COVID-19 shouldn't mean running up huge numbers of projects. CIOs argue for a focused approach and crystalized tech. Continue Reading
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What are the benefits of cognitive automation?
As CIOs embrace more automation tools like RPA, they should also consider utilizing cognitive automation for higher-level tasks to further improve business processes. Here's why. Continue Reading
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National Grid CIO champions data-driven business strategy
Andi Karaboutis, group chief information and digital officer at National Grid, discusses the ways in which she's utilizing data and emerging tech like AI to fuel business growth. Continue Reading
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The future of e-commerce: Trends, tips, traps to avoid
The term 'e-commerce' has been around for decades. What does it mean for today's businesses? Not what it did in the 1990s -- or even a mere 12 months ago. Continue Reading
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CIO role post-pandemic is 'opportunity of a lifetime'
What is the CIO's role in 2021? Genpact's Sanjay Srivastava, a speaker at this year's MIT Sloan CIO Symposium, says CIOs are becoming 'co-creators' of new business models. Continue Reading
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Hybrid care is healthcare's future
Hybrid care is neither digital nor physical, neither in-office nor at home. Instead, it's a little of everything, and one health IT leader thinks it's where healthcare is headed. Continue Reading
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Managing cybersecurity during the pandemic and in the new digital age
Roota Almeida, CISO at Delta Dental of New Jersey and Delta Dental of Connecticut, talks about the cybersecurity threats she's seen over the last year and how she's effectively managing her security team. Continue Reading
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Enterprise architecture has business's ear at Scottish Water
Scottish Water's enterprise architecture team leader discusses how engaging with business leaders and software tools can help with digital transformation initiatives. Continue Reading
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Evolving role of the CIO key to the future of work
Allan Tate, executive chair of the MIT Sloan CIO Symposium, explains how the pandemic pushed CIOs to the forefront as enterprises scrambled to adapt to a new normal. Continue Reading
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How to measure the success of agile transformation
In his new book 'Sooner, Safer, Happier,' Jonathan Smart dives into the ways in which organizations can achieve better outcomes through business agility. Continue Reading
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Racial, gender diversity in tech improving at a glacial pace
The tech industry has made some progress in improving gender diversity in recent years, but some populations have been excluded from this progress. Continue Reading
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The future of trust will be built on data transparency
In a digital economy fueled by AI, data transparency is the new currency. Learn what IT leaders must do to bring trust and transparency to the enterprise, now and into the future. Continue Reading
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What are the advantages and disadvantages of RPA?
While RPA offers several benefits in the enterprise, there are also a few drawbacks. According to experts, these are the top eight pros and five cons of RPA for organizations to consider. Continue Reading
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Changes to U.S. antitrust laws could hamper innovation
Antitrust lawsuits and regulatory proposals could have a greater impact on the technology industry than regulators expect. Expert Aurelien Portuese explains why. Continue Reading
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Biden wants review of IT exemption in Buy American law
Commercial IT products including hardware and software systems could soon fall under the purview of the Buy American Act if their exemption is removed. Continue Reading
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Understanding the difference between RPA and AI
RPA and AI adoption are rapidly increasing, but there's still some confusion over the coevolving technologies. Here we dive into their capabilities and how they can work together. Continue Reading
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CIOs use data, tech to tackle racial disparities in healthcare
CIOs are looking at data and democratizing technology to help health systems address racial and economic disparities that COVID-19 made impossible to ignore. Continue Reading
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What CIOs need to know about the future of hyperautomation
Appian founder and CEO Matt Calkins dives into the benefits of hyperautomation and how unifying technologies will ultimately help enterprises achieve success in today's digital age. Continue Reading
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Experts predict hot enterprise architecture trends for 2021
IT architecture trends to watch in 2021 include organizing business around components and expanding tools to focus on business outcomes, automation and analytics. Continue Reading
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What CIOs need to know about RPA in IT operations
We have yet to see a big investment in RPA for IT operations, but that could change as experts identify it as an area that can yield significant benefits for CIOs and their departments. Continue Reading
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Digital healthcare top priority for CIOs in 2021
In 2021, CIOs will not only focus on providing greater access to healthcare but more equitable access. Digital tools will play a key role. Continue Reading
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C-suite execs give future technology predictions for the decade
What will keep CIOs busy this decade? From machine learning to cybersecurity, IT leaders are providing insights on technologies they predict will be accelerated over the next 10 years. Continue Reading
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The impact of blockchain in the midst of the COVID-19 pandemic
Organizations across several industries from healthcare to retail are turning to blockchain to help support critical business functions as a result of the pandemic. Here's why. Continue Reading
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Private 5G companies show major potential
Companies across several vectors are deploying their own private 5G networks to solve business challenges. Here, experts dive into the areas where they're showing the most potential. Continue Reading
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Top private 5G use cases and benefits in the enterprise
Although 5G is still years away from mainstream adoption, some enterprises have started rolling out use cases that can deliver significant ROI by transforming private networking infrastructure. Continue Reading
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How does bureaucracy affect business? It's complicated
In his new book, 'The (Delicate) Art of Bureaucracy,' Mark Schwartz, enterprise strategist at AWS and former government bureaucrat, reveals how IT leaders can use bureaucracy to their advantage. Continue Reading
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IT leaders discuss the role of AI during pandemic
While AI adoption was impacted by the pandemic, companies adapted. Enterprise executives explain why the results bode well for longer-term changes to how they do business. Continue Reading
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Enterprise execs talk post-pandemic strategy
At the Connected Enterprise conference, a cross-section of CIOs and other IT leaders discussed their plans for a future in a post-pandemic workplace and what they've learned so far. Continue Reading
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CIOs: Nominate your IT services partner for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization. Continue Reading
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Leading CIOs say building digital-ready culture is top priority
During the fifth 2020 MIT Sloan CIO Digital Learning Series, CIOs discuss how they've accelerated and sustained a digital cultural change in more traditional organizations. Continue Reading
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Cybersecurity and resilience tips from the city of Atlanta CIO
Gary Brantley, CIO of the city of Atlanta, spoke at the 2020 Gartner IT Symposium/Xpo Americas about how the city's IT department rebounded after a 2018 ransomware attack. Continue Reading
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An introduction to intelligent document processing for CIOs
With IDP, enterprises can bring documents into automation workflows, which can help reduce document processing time and save on operational costs. Read more about its value here. Continue Reading
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Why CIOs need to establish an automation CoE
With organizations continuing to automate business processes across several departments at a rapid pace, it's time they consider implementing a Center of Excellence. Here's why. Continue Reading
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CMMC requirements set to ripple throughout DOD supply chain
The Department of Defense's CMMC requirements target defense contractors, but organizations throughout the DOD supply chain -- and beyond -- are prepping for the standards. Continue Reading
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Enterprise architect job still requires IT in critical role
Jeanne Ross offers advice to existing and aspiring enterprise architects and discusses the latest trends as she reflects on 26 years of researching enterprise architecture at MIT. Continue Reading
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Holy Grail still elusive in enterprise architecture strategy
MIT's Jeanne Ross discusses why enterprise architecture projects succeed and fail and what companies can do to better align technology with strategic business goals. Continue Reading
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Integrating AI and blockchain technologies in the enterprise
In his new book, Ganesh Prasad Kumble explores the impact of AI on blockchain applications and the value the combination of the two technologies can bring to the enterprise. Continue Reading
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MSP roles and responsibilities are undergoing rapid change -- here's why
It's a new era for managed service providers and CIOs. MSPs increasingly act as strategic partners, helping IT teams fulfill the outsized role technology plays in business success. Continue Reading
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Enterprise architecture strategy experts offer pandemic tips
Enterprise architecture experts offer up advice and tips for organizations coping with budget constraints and staffing pressures in the wake of the COVID-19 pandemic. Continue Reading
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Top 9 ways RPA and analytics work together
As the use of automation technologies continues to grow in the enterprise, experts are offerings tips on how organizations can utilize RPA to improve business analytics. Continue Reading
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Rooting out racism in AI systems -- there's no time to lose
A confluence of events has made this the right time for enterprises to examine how racism gets embedded in AI systems. Is your leadership up to the challenge? Continue Reading
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Use of VR and AR in the enterprise increases during pandemic
VR and AR equipment are showing significant promise in the wake of the COVID-19 pandemic. Here experts share how companies are benefiting from the technologies in three major areas. Continue Reading
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How to maintain cybersecurity remotely during the pandemic
In the second 2020 MIT Sloan CIO Digital Learning Series, a panel of IT security leaders discussed how they are keeping their organizations secure in a COVID-19 environment. Continue Reading
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The IT thought leader's guide to the future of work
Forward-looking IT leaders aren't waiting for the post-COVID-19 era to happen. They're shaping the technology trends and processes that will support future work environments. Continue Reading
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RPA in ERP modernizes legacy system with automation
Organizations are turning to RPA to automate business processes connected to legacy ERP systems rather than replacing them. Here's a look into how it's delivering benefits. Continue Reading