Digital transformation
Digital transformation is a means of using digital technologies to innovate operations, products, services and processes and improve employee and customer experience. Here you can read news, guides and tips on how to lead digital transformation efforts. Learn how blockchain, AI, automation technologies and other tech fits into transformation projects.
Top Stories
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Feature
01 Dec 2022
Top 9 blockchain platforms to consider in 2023
Get the lowdown on the major features, differentiators, strengths and weaknesses of the blockchain platforms getting the most buzz -- and real-world deployments. Continue Reading
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News
30 Nov 2022
A rising space industry will create new jobs and products
A growing space industry is creating business opportunities in space, ranging from Earth observation and communications to space tourism and, eventually, asteroid mining. Continue Reading
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News
18 Nov 2022
Bayer's compliance automation pays off
Bayer global head of compliance and data privacy Thomas Pfennig discusses LPC Express, an automation project for law, patents and compliance across the massive enterprise. Continue Reading
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Tip
18 Nov 2022
12 top metaverse predictions for 2030
Like AI before it, the metaverse carries unlimited potential and hyperbole. We address the questions of how big, how fast, how far, how scary and how impactful on businesses. Continue Reading
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Tip
18 Nov 2022
How will the metaverse affect the future of work?
Field trips to the Louvre for inspiration, sped-up learning, onboarding reimagined -- how will the metaverse change our working environments and when? It depends. Continue Reading
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Tip
18 Nov 2022
History of the metaverse explained
The term 'metaverse' has only recently gained currency, but its history is long. Learn about the technologies that gave rise to a concept many believe will change civilization. Continue Reading
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Tip
18 Nov 2022
7 top technologies for metaverse development
Several advanced technologies in various stages of maturity have been powering everyday business processes. How will they one day transform the 3D virtual world into reality? Continue Reading
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Tip
18 Nov 2022
Metaverse interoperability challenges and impact
An open metaverse that mimics how we operate in the real world depends on interoperability. What is interoperability, why is it important and what will it take to make it happen? Continue Reading
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Tip
18 Nov 2022
Metaverse privacy concerns and how to address them
Data privacy in the metaverse is a moving target. Learn about the main privacy issues and risk for businesses and users -- and how best to address them. Continue Reading
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Tip
18 Nov 2022
Top metaverse platforms to know about in 2023
It's early days for metaverse platforms, especially those geared for the enterprise. Here's what to know and which platforms to keep an eye on in 2023. Continue Reading
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Tip
18 Nov 2022
Top metaverse investors and how to start investing
Would-be metaverse investors have many ways to get in on the action. Read our coverage of the metaverse's top investors, direct investing opportunities and investment risks. Continue Reading
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Feature
17 Nov 2022
'Speed & Scale' has climate action tips for all
Companies, individuals and governments should work together to combat the global climate crisis, according to 'Speed & Scale' co-author Ryan Panchadsaram. Continue Reading
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News
15 Nov 2022
Tech inflation data drops -- what does it mean for IT budgets?
The U.S. government's latest producer price data, which shows declines for servers, storage and services, could signal an economic shift and boost CIO confidence moving into 2023. Continue Reading
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Tip
08 Nov 2022
Metaverse pros and cons: Top benefits and challenges
Lifelike experiences, equal access, better collaboration and new business opportunities, yet there's the potential for higher costs, privacy violations, bullying and addiction. Continue Reading
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Feature
04 Nov 2022
Venture capital mindset helps CIOs deal with tech deluge
As CIOs and CISOs push for innovation, mindset changes might be in order. They can take a cue from VCs and think about ideation funnels and technology investment portfolios. Continue Reading
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Feature
04 Nov 2022
4 sustainability leadership tips from Impossible Foods founder
Impossible Foods' Patrick Brown is proof that a focus on climate action can drive market success. Here are four sustainability mindset tips that IT leaders can use for themselves. Continue Reading
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Feature
03 Nov 2022
Why companies should be sustainable and how IT can help
Pressure is mounting for the business sector to address its environmental footprint and become more sustainable. Here's a look the key drivers and how technology can help. Continue Reading
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News
03 Nov 2022
Capital One study cites ML anomaly detection as top use case
The bank itself is making ML a key part of its digital transformation strategy, deploying the technology to locate aberrations, detect fraud and support marketing. Continue Reading
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Feature
02 Nov 2022
The Metaverse Standards Forum: What you need to know
Creating an open and inclusive metaverse will require the development and adoption of interoperability standards. That's the tall order of the Metaverse Standards Forum. Continue Reading
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Tip
02 Nov 2022
Metaverse vs. multiverse vs. omniverse: Key differences
Virtual realities are coming to a computer interface near you. Will you be joining a metaverse, multiverse or an enterprise-oriented version of the omniverse? Continue Reading
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News
20 Oct 2022
Gartner: IT spending to grow 5.1% amid optimization push
The market research firm said enterprise IT spending will endure in a tough economy, but noted an emphasis on optimization, productivity gains and rooting out inefficiencies. Continue Reading
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News
14 Oct 2022
Sustainable procurement goes mainstream, influences IT buys
ESG considerations add a new dimension to IT purchasing criteria and, more broadly, could bridge the gap between business leaders and IT professionals. Continue Reading
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News
07 Oct 2022
Micron investment to spark chip ecosystem in New York
The $100 billion plan aims to bring businesses and thousands of workers to the Syracuse, N.Y., area -- and boost the chip supply for the IT staples and innovations CIOs pursue. Continue Reading
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News
05 Oct 2022
Good sustainability strategy balances tech, use cases
During Forrester Research's Technology and Innovation Forum, experts said IT leaders should identify use cases for technology to advance a company's sustainability strategy. Continue Reading
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News
16 Sep 2022
Companies need data privacy plan before joining metaverse
Experts speaking during ITIF's AR/VR Policy Conference pointed out that businesses need to head into the metaverse with a strong data privacy plan. Continue Reading
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Feature
12 Sep 2022
10 examples of smart contracts on blockchain
Smart contracts support enterprise blockchain by automating tasks. These use cases showcase the benefits and challenges IT leaders may face during implementation. Continue Reading
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News
26 Aug 2022
Amazon evolves healthcare approach, ends Amazon Care
The end of Amazon Care and acquisition of One Medical means Amazon is turning from employee health to direct to consumer. Continue Reading
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Feature
25 Aug 2022
ESG for IT: How CIOs can drive environmental sustainability
Sustainability as a business initiative has rocketed up the priority list as investors, consumers and legislators demand accountability from businesses. Here's how IT can help. Continue Reading
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Feature
11 Aug 2022
The effect of digital transformation on the CIO job
Digitization and digital transformation sound similar, but they couldn't be more different in what they demand from CIOs, explains Genpact's Sanjay Srivastava. Continue Reading
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Feature
10 Aug 2022
Instilling a culture of digital transformation
Communities of practice, agile methods, cross-functional teams and platform strategies rank among the methods IT leaders use to institutionalize change and create a culture of digital transformation. Continue Reading
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Feature
04 Aug 2022
Key concepts of public vs. enterprise blockchain
The distinctions between public and enterprise blockchain matter. Gain insight into those differences and what to consider when implementing the distributed ledger technology. Continue Reading
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News
04 Aug 2022
TikTok data privacy issues prompt need for social media plan
Data privacy concerns stemming from data collection practices of social media platforms means corporate leadership should be involved in determining a social media strategy. Continue Reading
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News
28 Jul 2022
Meta faces new FTC lawsuit for VR company acquisition
The FTC wants to stop Facebook-owner Meta from acquiring virtual reality company Within Unlimited. The FTC alleges that VR is a space in which Meta already dominates. Continue Reading
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News
20 Jul 2022
Biden's nominee for OSTP director brings experience to role
During a nomination hearing for Arati Prabhakar, U.S. senators focused on her experience and what she would bring to the White House Office of Science and Technology Policy. Continue Reading
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Feature
18 Jul 2022
Environmental sustainability considerations for IT teams
With customers, employees and investors pressuring companies to go green, IT needs to take a lead on sustainability. Learn some of the ways IT can make progress. Continue Reading
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News
18 Jul 2022
Digital platforms redefining talent acquisition, workforce
Companies should create a 'workforce ecosystem' that considers value creation from both the internal and external workforce, according to one expert. Continue Reading
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Quiz
18 Jul 2022
10 blockchain quiz questions: Test your understanding
IT leaders are learning how to implement blockchain, a distributed ledger technology, within their organizations. Use this blockchain quiz to test the depth of your knowledge. Continue Reading
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News
14 Jul 2022
PenFed expands chatbot strategy via Salesforce platform
The credit union, one of the nation's largest, is using the Salesforce platform to deploy chatbots that can handle a growing set of customer-facing tasks as well as in-house uses. Continue Reading
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News
08 Jul 2022
Women's health apps enhance data privacy after Roe v. Wade
Bellabeat is a women's health company that has added a private key encryption feature for app users to better protect their data. Continue Reading
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Feature
28 Jun 2022
Laggards, leaders face digital transformation challenges
No one can relax in digital business: Those trailing behind must conquer the basics to get on the innovation path, while successful firms must endeavor to stay there. Continue Reading
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Feature
24 Jun 2022
10 metaverse dangers CIOs and IT leaders should address
The metaverse poses many of the same risks and security pitfalls that the internet does. Here's a look at 10 of those issues and how IT leaders should address them. Continue Reading
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Report
24 Jun 2022
The evolving CIO role: From IT operator to business strategist
This in-depth guide to the role of the CIO traces the job's evolution, explains what is required of the position today and why it has become so important to businesses. Continue Reading
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News
23 Jun 2022
Eli Lilly data strategy paves way for AI in drug discovery
Pharmaceutical giant Eli Lilly has embarked on an enterprise data initiative that paves the way for greater AI use. Read about the company's strategy. Continue Reading
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Tip
21 Jun 2022
5 factors reshaping the role of the CIO in 2022
The role of the CIO in 2022 is being shaped by a constellation of new technologies and the business's burning need to use them for competitive advantage. Continue Reading
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Feature
17 Jun 2022
CIOs share advice on leading through disruption
Discover how a focus on three areas -- cybersecurity, employee experience and proactive management -- can help CIOs plan for and better manage disruptions. Continue Reading
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Tip
15 Jun 2022
9 top CIO trends and priorities for 2022
CIOs face a tough challenge in 2022 as they balance the need for technology investment and growth amid a growing call for fiscal prudence in uncertain economic conditions. Continue Reading
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Feature
15 Jun 2022
National Grid's CIDO reimagines operating models, IT strategy
In this Q&A, National Grid's CIDO Adriana Karaboutis gives a glimpse inside how her IT team operates and talks about finding a balance between legacy IT and emerging tech. Continue Reading
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Tip
14 Jun 2022
How to create a proof of concept with 6 free templates
What is a proof of concept and how does it help an organization? Here we dive into the importance of writing a POC and provide a list of free templates to help get you started. Continue Reading
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Tip
10 Jun 2022
15 tips for delivering a successful presentation to the board
What do you do when everyone thinks they're the smartest person in the room, and all of them are counting on you for answers? Here's how to give a presentation to the board. Continue Reading
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Feature
10 Jun 2022
The push is on to build the autonomous enterprise
The concept of an autonomous enterprise is becoming more real as enterprises combine technologies to automate all kinds of human work. Welcome to the 'Autonomous Revolution.' Continue Reading
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Feature
08 Jun 2022
Should your digital transformation include gamified apps?
Gamification means more than adding AI or video to apps, or even offering badges and prizes. See how behavioral psychology can engage, motivate and help your audience learn. Continue Reading
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Feature
08 Jun 2022
Liberty Mutual CIO tackles digital transformation complexity
Liberty Mutual's CIO discusses the difficulty of moving the global insurer to the cloud, shares why a focus on ethical AI is important and weighs in on workplace flexibility. Continue Reading
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Tip
07 Jun 2022
Top 7 CIO challenges in 2022 and how to handle them
IT leaders this year face hybrid work, inflation and the prospect for sustainability regulations, while they deal with perennial issues such as staff retention and cybersecurity. Continue Reading
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Feature
03 Jun 2022
What is IT-business alignment and why is it important?
It's more important than ever that IT and the business operate from the same playbook. So why do so many organizations struggle to achieve IT-business alignment? Continue Reading
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Feature
31 May 2022
How IT leaders can drive digital innovation
More CEOs want their CIOs and CDOs to think strategically and help transform their organizations' products and services. Learn how some top IT leaders are tackling this challenge. Continue Reading
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Tip
26 May 2022
Key enterprise software-buying team roles, responsibilities
The enterprise software team has critical tasks to achieve for your organization's success. This guide explains each person's role and area of influence and offers tips for success. Continue Reading
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Tip
24 May 2022
CIO career path: How to become a CIO
The career path to becoming a CIO has evolved as the role has become increasingly critical to business success. Find out how to become a CIO and what the job entails. Continue Reading
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News
20 May 2022
Ukrainian startup offers financial cloud, business advice
Fuel offers early-stage companies a mix of cloud-based financial products, working with domestic clients and diversifying into European and U.S. markets. Continue Reading
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Tip
20 May 2022
8 free IT strategic planning templates and examples for CIOs
As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver. Continue Reading
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News
17 May 2022
MIT-CIO event explores pandemic's effect on digital ecosystems
Allan Tate, executive chair of the MIT Sloan CIO Symposium, lays out the big idea of the 2022 conference and explains how the event itself reflects its relevance. Continue Reading
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Tip
13 May 2022
CIO vs. CTO: Key differences in roles and responsibilities
CIOs and CTOs both play a valuable role in a company's technology strategy, but their focus and responsibilities are different. Learn more. Continue Reading
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News
12 May 2022
MIT Sloan innovation startups pursue AI at scale
Modzy and Snowplow are among the early-stage companies aiming to move AI from science project to enterprise asset. Success will let businesses reap the benefits of the technology. Continue Reading
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Tip
10 May 2022
4 types of information technology cultures explained
How the CEO and other top leadership view the IT department has a major impact on how CIOs should make their business cases for new technology. Continue Reading
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News
04 May 2022
Cal Poly Pomona pursues digital student experience
The public university's digital experience initiative, which builds upon its use of ServiceNow, aims to help students focus on their education rather than administrative tasks. Continue Reading
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Tip
27 Apr 2022
9 top business process modeling techniques with examples
Business process modeling techniques and tools provide a visual representation critical to monitoring, improving and streamlining the flow of tasks along numerous processes. Continue Reading
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Tip
27 Apr 2022
RPA vs. BPM: How are they different?
Don't confuse RPA with BPM. These process-oriented initiatives are distinctly different yet highly complementary when planning, automating and improving key business operations. Continue Reading
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Tip
27 Apr 2022
6 trends shaping the future of BPM
BPM is evolving quickly as advanced automation, integration with software platforms and democratized tools extend its reach. Read about the future of BPM. Continue Reading
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Tip
27 Apr 2022
6 top business process management benefits, advantages
Streamlined workflows, greater agility and scalability, tighter process controls, reduced risks, lower costs and better customer engagements are among the notable BPM benefits. Continue Reading
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Tip
27 Apr 2022
How to set business goals, step by step
Setting business goals that are specific and come with deadlines keeps your company on track, employees motivated and everyone pulling in the same direction. Learn how to do it. Continue Reading
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Tip
27 Apr 2022
How to develop a business process in 8 steps
Well-designed business processes help organizations achieve their goals faster, but they require planning and effort. Follow these steps to develop processes that deliver value. Continue Reading
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Tip
27 Apr 2022
17 top business process management tools for 2022
BPM tools are evolving rapidly as vendors add intelligent automation software and cloud-based functionality. Read about products from 17 top BPMS providers. Continue Reading
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Tip
27 Apr 2022
How to improve and optimize business processes, step by step
Hundreds of processes that form the lifeblood of business operations require constant monitoring, so the most vulnerable can be revitalized through a methodical series of actions. Continue Reading
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Tip
27 Apr 2022
16 BPM best practices to ensure project success
A BPM approach to transformation enables companies to continuously improve and reinvent their business processes, injecting innovation as they go. Learn how to do it right. Continue Reading
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Feature
27 Apr 2022
Bolstered BPMN standard is core of new BPM+ ecosystem
BPMN, now part of the expansive BPM+ ecosystem, has been updated with new capabilities to handle complex business processes and the use of advanced technologies. Continue Reading
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Tip
27 Apr 2022
7 business process management challenges and how to fix them
On the road to a successful BPM initiative, missing C-level support, unclear goals, cultural change and poor testing environments are among the roadblocks that can be overcome. Continue Reading
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Feature
22 Apr 2022
Top 7 metaverse tech strategy do's and don'ts
Technology and business leaders must be strategic when entering the new world of metaverse projects. Here are critical tips that help provide guidance. Continue Reading
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News
21 Apr 2022
Ukrainian company offers lesson in IT resilience
Keiki, a product development company, uses remote collaboration tools and cloud resources to continue operations and keep its educational apps in the hands of children. Continue Reading
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News
06 Apr 2022
Gartner IT spending forecast cites higher service prices
CIOs can expect a rate hike as service providers offer their employees more competitive salaries amid talent shortages, higher attrition and soaring utilization rates. Continue Reading
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News
31 Mar 2022
Tech companies in Ukraine open economic front in Russian war
Developers and engineers serve as an economic bulwark in the country's battle for survival. The regional reshuffling of talent, meanwhile, could spell higher costs for IT buyers. Continue Reading
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Feature
24 Mar 2022
Top 9 blockchain platforms to consider in 2022
Get the lowdown on the major features, differentiators, strengths and weaknesses of the blockchain platforms getting the most buzz -- and real-world deployments. Continue Reading
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News
23 Mar 2022
Metaverse platforms offer opportunity and risk for CIOs
Accenture's recent Technology Vision event underscored the transformational possibilities of virtual worlds, but also pointed to security and safety challenges. Continue Reading
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Feature
22 Mar 2022
The CIO's key role in environmental sustainability
With climate concerns growing by the day, technology leaders are critical to driving sustainability initiatives. Here's advice on getting those started and aligning with the business. Continue Reading
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Feature
15 Mar 2022
Digital transformation projects rekindle innovation, for now
IT leaders began the year with the wind at their backs, building on investments made during the pandemic and focusing anew on innovation. Can it last amid the fog of war? Continue Reading
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Feature
15 Mar 2022
The CIO's guide to understanding the metaverse
Metaverse definitions vary as do predictions on when it will arrive. But smart CIOs should familiarize themselves with the concept and ways it might affect their company. Continue Reading
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News
11 Mar 2022
Tech firms relocate Ukrainian developers
Companies tapping Ukrainian coding talent are working to relocate employees willing to move. Tech firms, in the longer term, may need to rethink resiliency plans due to the war. Continue Reading
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Feature
09 Mar 2022
5 ways to boost IT efficiency during the new normal
IT departments were overloaded with work before the pandemic, and since it started have been challenged to do more with less. Learn some potentially overlooked ways to support that. Continue Reading
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Feature
08 Mar 2022
Technology service providers enter a golden age
The good -- the digital transformation project is now a priority. The bad -- IT is short staffed, equipment is back-ordered and everyone is burnt out. Who will do the work? Continue Reading
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Feature
04 Mar 2022
Top 5 digital transformation trends in 2022
As organizations move out of crisis mode, CIOs are rethinking their digital transformation strategies: Intelligent search, CDPs, AIOps, DevOps/Agile/ITSM claim the spotlight. Continue Reading
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News
24 Feb 2022
Digital leaders open gap on digital laggards
A Boston Consulting Group report reveals that 30% of large enterprises are on the path to becoming 'digital incumbents' while the remainder risk falling behind. Continue Reading
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Feature
22 Feb 2022
10 key ESG and sustainability trends for business, IT
From consumers to employees to investors, more people are choosing companies that prioritize environmental, social and governance concerns. Here are 10 ESG trends that matter. Continue Reading
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Feature
10 Feb 2022
Sustainability in business practices: What IT should know
Bjoern Stengel, global sustainability research lead at IDC discusses the trends he's seeing in the use of sustainable tools and technologies and what leaders need to focus on. Continue Reading
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Feature
08 Feb 2022
Creating a more sustainable IT department
Technology leaders share some of the ways they're focused on lowering their carbon footprint and helping their companies advance sustainability goals. Continue Reading
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Tip
31 Jan 2022
Top 3 ways to overcome automation barriers
Understanding and addressing what can go wrong is an important step in any successful initiative, and that's especially true when it comes to automation efforts. Continue Reading
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Feature
28 Jan 2022
CIOs: Nominate your IT services partners for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that made a difference to your organization in 2021. Continue Reading
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Tip
26 Jan 2022
Learn 4 key types of enterprise automation technologies
Low-code, iPaaS, declarative automation and traditional scripting are all important methods of automating business processes. Learn how each can help. Continue Reading
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Tip
26 Jan 2022
10 must-read digital transformation books in 2022
If you're searching for a book on digital transformation that addresses your business needs, look no further. We've compiled a list of 10 of the most popular books out there. Continue Reading
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Feature
21 Jan 2022
New book explores business benefits of immersive technology
Immersive technologies will transform business, with weighty consequences for the global economy. Learn what extended reality can do in this book excerpt by PwC's XR chief. Continue Reading
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News
20 Jan 2022
IT spending trends point to CIO innovation
Gartner's global forecast calls for a resumption of longer-term technology projects in 2022, with hyperautomation and AI on the anticipated IT agenda. Continue Reading
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Opinion
12 Jan 2022
Digitally mature companies drive innovation, IT spend
CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment. Continue Reading
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Feature
06 Jan 2022
CIOs can avoid tech hype with business-IT alignment
Falling prey to emerging tech hype can lead to failed projects, wasted dollars and worse. Here is a framework for viewing technology in the right way. Continue Reading
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Tip
23 Dec 2021
5 steps to crafting a successful automation strategy
IT leaders who bypass strategy and go straight to selecting automation tools are courting failure. Here's how to move toward enterprise automation successfully. Continue Reading
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Tip
09 Dec 2021
How to build a better CIO-CMO relationship
Marketing and information technology are both critical to an organization's success. Here's important advice on how each department's top leaders can forge a strong partnership. Continue Reading