Digital transformation
Digital transformation is a means of using digital technologies to innovate operations, products, services and processes and improve employee and customer experience. Here you can read news, guides and tips on how to lead digital transformation efforts. Learn how blockchain, AI, automation technologies and other tech fits into transformation projects.
Top Stories
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Feature
04 Aug 2025
Why digital literacy in the workplace is important
Some examples of digital literacy that are necessary for the contemporary workplace are knowing how to use Excel and generative AI. Learn more about why digital literacy matters. Continue Reading
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Feature
23 Jul 2025
Top 10 crypto influencers to follow on social media
As cryptocurrency surges in popularity, finding trustworthy sources of information is essential. These thought leaders offer diverse perspectives to stay on top of market trends. Continue Reading
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Feature
09 Jun 2021
Navigating 7 digital experience monitoring challenges
Evaluating both customer and employee digital experience is increasingly valuable in the enterprise. Leaders will need to plan for the challenges that come with this new technology. Continue Reading
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Guest Post
28 May 2021
Technology is the easy part, it's the process of change that's hard
CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation. Continue Reading
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News
26 May 2021
Winning CIOs crack the code of business-IT alignment
The five finalists for the 2021 MIT Sloan CIO Leadership Award have hit upon a straightforward way to achieve business-IT alignment: Be the business. Continue Reading
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Feature
20 May 2021
What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM. Continue Reading
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Tip
19 May 2021
5 tips on how to build agile teams in the new workplace
As business leaders begin looking into ways to become more agile in the workplace, we're diving into how they can effectively create agile teams for any given project. Continue Reading
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Tip
18 May 2021
4 agile team best practices to follow in the enterprise
Agile teams can help businesses respond to change more quickly, which is crucial in today's digital age. According to experts, these are the best practices to follow. Continue Reading
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Report
17 May 2021
Ultimate guide to RPA (robotic process automation)
This comprehensive guide to robotic process automation explains what RPA is, where it's being deployed and how this disruptive technology is changing how work gets done. Continue Reading
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Guest Post
14 May 2021
Rethink IT performance management with a simplified, objective approach
Performance management can be daunting for IT organizations but it doesn't have to be. Here's how business execs can take on a more simplified, objective and effective approach. Continue Reading
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Feature
11 May 2021
What's the difference between RPA and IPA?
RPA and IPA can work in tandem to expand the scope of your process automation strategy. But first, it's important to understand their key differences. Continue Reading
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Tip
11 May 2021
RPA vs. BPA vs. DPA: Compare process automation technologies
Enterprise leaders have a choice of business process automation technologies. We delve into three top options and zero in on key differences. Continue Reading
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Feature
07 May 2021
With accelerated digital transformation, less is more
Ramping up digital transformation to take on problems such as COVID-19 shouldn't mean running up huge numbers of projects. CIOs argue for a focused approach and crystalized tech. Continue Reading
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Feature
29 Apr 2021
What are the benefits of cognitive automation?
As CIOs embrace more automation tools like RPA, they should also consider utilizing cognitive automation for higher-level tasks to further improve business processes. Here's why. Continue Reading
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Feature
23 Apr 2021
National Grid CIO champions data-driven business strategy
Andi Karaboutis, group chief information and digital officer at National Grid, discusses the ways in which she's utilizing data and emerging tech like AI to fuel business growth. Continue Reading
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Feature
23 Apr 2021
The future of e-commerce: Trends, tips, traps to avoid
The term 'e-commerce' has been around for decades. What does it mean for today's businesses? Not what it did in the 1990s -- or even a mere 12 months ago. Continue Reading
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Feature
16 Apr 2021
Hybrid care is healthcare's future
Hybrid care is neither digital nor physical, neither in-office nor at home. Instead, it's a little of everything, and one health IT leader thinks it's where healthcare is headed. Continue Reading
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Guest Post
07 Apr 2021
Turning data into actionable insights with machine learning
To help make better use of data and analytics, we're diving into how companies can infuse ML-produced actionable insights into their decision-making workflows. Continue Reading
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Podcast
30 Mar 2021
What is the status of quantum computing for business?
In this episode of Today I Learned (about data), we discuss the status of quantum computing, its current challenges and when businesses can expect to use it in their day-to-day operations. Continue Reading
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Feature
22 Mar 2021
How to measure the success of agile transformation
In his new book 'Sooner, Safer, Happier,' Jonathan Smart dives into the ways in which organizations can achieve better outcomes through business agility. Continue Reading
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Tip
09 Mar 2021
14 need-to-know tips for digital transformation success
What separates a successful digital transformation implementation from a recipe for disaster? These 14 tips will help ensure your DX efforts result in business improvement. Continue Reading
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Tip
09 Mar 2021
10 ways the pandemic changed digital transformation
The pandemic has brought lasting changes to how companies do business. Here are 10 important ways in which COVID-19 affected digital transformation initiatives. Continue Reading
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Tip
08 Mar 2021
The importance of culture in digital transformation
Trying to accomplish digital transformation without the right culture could result in failure to launch. Here are five steps you need to take to get off the ground. Continue Reading
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Feature
02 Mar 2021
The future of trust will be built on data transparency
In a digital economy fueled by AI, data transparency is the new currency. Learn what IT leaders must do to bring trust and transparency to the enterprise, now and into the future. Continue Reading
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Feature
01 Mar 2021
What are the advantages and disadvantages of RPA?
While RPA offers several benefits in the enterprise, there are also a few drawbacks. According to experts, these are the top eight pros and five cons of RPA for organizations to consider. Continue Reading
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Guest Post
24 Feb 2021
4 ways to measure digital experience to drive tech optimization
As organizations adopt more technologies to strengthen business processes, it's important they factor in the ways they can measure the digital experience for employees and users. Continue Reading
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Tip
22 Feb 2021
Calculating cloud migration costs: What CIOs need to consider
As CIOs make the move to the cloud, they first must ensure they have the budget to do so. Here, we're diving into the pre-migration, migration and post-migration costs to consider. Continue Reading
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Guest Post
18 Feb 2021
Digital adoption a key success factor for organizations post-pandemic
Digital adoption platforms are slated to become a crucial aspect within organizations as they continue to undergo digital transformation to thrive in today's market. Here's why. Continue Reading
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Tip
12 Feb 2021
5 technology strategy tips for higher education CIOs
Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions. Continue Reading
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Guest Post
08 Feb 2021
3 technology predictions for 2021
As IT leaders prepare their organizations for the year ahead, we're offering insights into the technology trends we predict will have the biggest impact. Continue Reading
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News
04 Feb 2021
The Open Group updates IT4IT, adds digital architect option
The Open Group zoned in on digital transformation initiatives with its new architecture certification option and IT4IT's 3.0 reference architecture update. Continue Reading
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Tip
28 Jan 2021
A cloud migration roadmap for CIOs
Migrating workloads to the cloud can be a daunting task -- but with a roadmap in place, CIOs are better equipped to make decisions that will help ensure the migration is a success. Continue Reading
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Feature
26 Jan 2021
What CIOs need to know about the future of hyperautomation
Appian founder and CEO Matt Calkins dives into the benefits of hyperautomation and how unifying technologies will ultimately help enterprises achieve success in today's digital age. Continue Reading
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Feature
20 Jan 2021
What CIOs need to know about RPA in IT operations
We have yet to see a big investment in RPA for IT operations, but that could change as experts identify it as an area that can yield significant benefits for CIOs and their departments. Continue Reading
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Feature
08 Jan 2021
Digital healthcare top priority for CIOs in 2021
In 2021, CIOs will not only focus on providing greater access to healthcare but more equitable access. Digital tools will play a key role. Continue Reading
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Feature
04 Jan 2021
C-suite execs give future technology predictions for the decade
What will keep CIOs busy this decade? From machine learning to cybersecurity, IT leaders are providing insights on technologies they predict will be accelerated over the next 10 years. Continue Reading
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Guest Post
03 Dec 2020
How emerging technology fits in your digital transformation
The business response to COVID-19 has accelerated technology adoption, making emerging technologies a more accessible and important part of digital transformation strategies. Continue Reading
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Guest Post
24 Nov 2020
Link software development to measured business value creation
Companies must balance customer needs against potential risks during software development to ensure they aren't ignoring security but not falling behind competitors at the same time. Continue Reading
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Guest Post
24 Nov 2020
Will we see less technical debt due to COVID-19 transformation?
Forrester analyst Brian Hopkins offers his thoughts on how trends might be affected by many companies' rush to adopt digital transformation as a result of COVID-19. Continue Reading
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Guest Post
16 Nov 2020
How automated help desk tools can drive remote productivity
Working from home isn't going away anytime soon, putting an increased strain on IT management. Craig Greenhalgh explains how automated help desk tools could help IT employees. Continue Reading
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Guest Post
05 Oct 2020
During digital transformation, CIOs are the secret weapon
Organizations need to look toward CIOs again as they move forward with digital transformation. CIOs can help navigate the uncertainty of how the pandemic affects their business. Continue Reading
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Guest Post
18 Aug 2020
Your chief digital officer can't be an afterthought anymore
As we all adjust to the new normal, the digital experience a company provides is more important than ever. Companies need to reconsider how they handle their digital leadership. Continue Reading
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Guest Post
18 Aug 2020
The framework for your digital transformation during COVID-19
Companies need to remain agile during the pandemic, especially when it comes to your digital transformation journey. Alisia Genzler offers a strategy for moving forward. Continue Reading
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Tip
27 Sep 2019
Squads, pods, cells? Making sense of Agile teams
Workers are now organized in new types of groups as a result of the movement known as Agile at scale. However, to succeed, the changes have to be more than in name only. Continue Reading
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Definition
26 May 2017
Instagram
Instagram is a free, online photo-sharing application and social network platform that was acquired by Facebook in 2012. Continue Reading
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Definition
11 Oct 2012
Generation Facebook (Generation F)
Generation Facebook (Generation F) is a term used to define millennials who have grown up using social media as their primary networking tool. Continue Reading
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News
31 Jan 2012
Shared services model puts focus on external customer
For Owens Corning CIO David Johns, a shared services model is key to a low-cost, high-value IT and business services delivery strategy. Continue Reading
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Definition
31 Mar 2008
CKO (chief knowledge officer)
Chief knowledge officer (CKO) is a corporate title for the person responsible overseeing knowledge management within an organization. Continue Reading