Digital transformation
Digital transformation is a means of using digital technologies to innovate operations, products, services and processes and improve employee and customer experience. Here you can read news, guides and tips on how to lead digital transformation efforts. Learn how blockchain, AI, automation technologies and other tech fits into transformation projects.
Top Stories
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Feature
24 Oct 2025
CIOs must lead workforce transformation in AI era
AI workforce transformation requires careful education, strategic CIO leadership and balanced implementation to empower employees while managing inevitable organizational changes. Continue Reading
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Tip
21 Oct 2025
How to present to the board of directors: 15 tips for a successful presentation
A board presentation can influence major decisions. Follow these 15 expert tips from Metrigy CEO and principal analyst Robin Gareiss to deliver a successful presentation. Continue Reading
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Definition
01 Aug 2022
googol and googolplex
A googol is 10 to the 100th power, which is 1 followed by 100 zeros. While this is an unimaginably large number, there's still an infinite quantity of larger numbers. Continue Reading
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News
28 Jul 2022
Meta faces new FTC lawsuit for VR company acquisition
The FTC wants to stop Facebook-owner Meta from acquiring virtual reality company Within Unlimited. The FTC alleges that VR is a space in which Meta already dominates. Continue Reading
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Definition
28 Jul 2022
standard temperature and pressure (STP)
Standard temperature and pressure (STP) refers to the nominal conditions in the atmosphere at sea level. Continue Reading
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Podcast
26 Jul 2022
Digital freight broker cuts food waste, carbon footprints
Hwy Haul CEO Syed Aman explains how connecting shippers with truckers online and using data science to optimize loads and routes makes the produce supply chain more sustainable. Continue Reading
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News
20 Jul 2022
Biden's nominee for OSTP director brings experience to role
During a nomination hearing for Arati Prabhakar, U.S. senators focused on her experience and what she would bring to the White House Office of Science and Technology Policy. Continue Reading
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Feature
18 Jul 2022
Environmental sustainability considerations for IT teams
With customers, employees and investors pressuring companies to go green, IT needs to take a lead on sustainability. Learn some of the ways IT can make progress. Continue Reading
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News
18 Jul 2022
Digital platforms redefining talent acquisition, workforce
Companies should create a 'workforce ecosystem' that considers value creation from both the internal and external workforce, according to one expert. Continue Reading
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News
14 Jul 2022
PenFed expands chatbot strategy via Salesforce platform
The credit union, one of the nation's largest, is using the Salesforce platform to deploy chatbots that can handle a growing set of customer-facing tasks as well as in-house uses. Continue Reading
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Definition
13 Jul 2022
analog-to-digital conversion (ADC)
Analog-to-digital conversion (ADC) is an electronic process in which a continuously variable, or analog, signal is changed into a multilevel digital signal without altering its essential content. Continue Reading
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News
08 Jul 2022
Women's health apps enhance data privacy after Roe v. Wade
Bellabeat is a women's health company that has added a private key encryption feature for app users to better protect their data. Continue Reading
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Feature
28 Jun 2022
Laggards, leaders face digital transformation challenges
No one can relax in digital business: Those trailing behind must conquer the basics to get on the innovation path, while successful firms must endeavor to stay there. Continue Reading
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Definition
27 Jun 2022
chief transformation officer (CTO)
Chief transformation officer is an executive role, often in the C-suite, that focuses on bringing about change as well as growth in revenue and profit to an organization. Continue Reading
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Feature
24 Jun 2022
10 metaverse dangers CIOs and IT leaders should address
The metaverse poses many of the same risks and security pitfalls that the internet does. Here's a look at 10 of those issues and how IT leaders should address them. Continue Reading
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Report
24 Jun 2022
The evolving CIO role: From IT operator to business strategist
This in-depth guide to the role of the CIO traces the job's evolution, explains what is required of the position today and why it has become so important to businesses. Continue Reading
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News
23 Jun 2022
Eli Lilly data strategy paves way for AI in drug discovery
Pharmaceutical giant Eli Lilly has embarked on an enterprise data initiative that paves the way for greater AI use. Read about the company's strategy. Continue Reading
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Feature
22 Jun 2022
4 ways businesses can use technology to fight inflation
As inflation rises, businesses have found ways to use tech -- including automation, IoT and digital deflation -- to fight higher prices and labor shortages. Continue Reading
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Feature
17 Jun 2022
CIOs share advice on leading through disruption
Discover how a focus on three areas -- cybersecurity, employee experience and proactive management -- can help CIOs plan for and better manage disruptions. Continue Reading
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Definition
16 Jun 2022
business integration
Business integration is a strategy whose goal is to synchronize IT and business cultures and objectives and align technology with business strategy and goals. Continue Reading
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Definition
16 Jun 2022
room-scale virtual reality (VR)
Room-scale (or roomscale) virtual reality (VR) is the use of clear space to allow movement for someone using a VR application such as a VR game. Continue Reading
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Feature
15 Jun 2022
National Grid's CIDO reimagines operating models, IT strategy
In this Q&A, National Grid's CIDO Adriana Karaboutis gives a glimpse inside how her IT team operates and talks about finding a balance between legacy IT and emerging tech. Continue Reading
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Feature
08 Jun 2022
Should your digital transformation include gamified apps?
Gamification means more than adding AI or video to apps, or even offering badges and prizes. See how behavioral psychology can engage, motivate and help your audience learn. Continue Reading
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Feature
08 Jun 2022
Liberty Mutual CIO tackles digital transformation complexity
Liberty Mutual's CIO discusses the difficulty of moving the global insurer to the cloud, shares why a focus on ethical AI is important and weighs in on workplace flexibility. Continue Reading
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Feature
03 Jun 2022
What is IT-business alignment and why is it important?
It's more important than ever that IT and the business operate from the same playbook. So why do so many organizations struggle to achieve IT-business alignment? Continue Reading
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Feature
31 May 2022
How IT leaders can drive digital innovation
More CEOs want their CIOs and CDOs to think strategically and help transform their organizations' products and services. Learn how some top IT leaders are tackling this challenge. Continue Reading
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Definition
31 May 2022
Unfreeze, Change, Refreeze (Kurt Lewin Change Management Model)
Unfreeze, Change, Refreeze or Kurt Lewin's Change Management Model is a model to understand and manage organizational change. Continue Reading
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Tip
26 May 2022
Key enterprise software-buying team roles, responsibilities
The enterprise software team has critical tasks to achieve for your organization's success. This guide explains each person's role and area of influence and offers tips for success. Continue Reading
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Tip
25 May 2022
Prepare for deepfake phishing attacks in the enterprise
Deepfake phishing has already cost at least one company $243,000. Learn how cybersecurity leaders can train users to recognize this emerging attack vector. Continue Reading
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Tip
24 May 2022
CIO career path: How to become a CIO
The career path to becoming a CIO has evolved as the role has become increasingly critical to business success. Find out how to become a CIO and what the job entails. Continue Reading
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News
20 May 2022
Ukrainian startup offers financial cloud, business advice
Fuel offers early-stage companies a mix of cloud-based financial products, working with domestic clients and diversifying into European and U.S. markets. Continue Reading
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News
17 May 2022
MIT-CIO event explores pandemic's effect on digital ecosystems
Allan Tate, executive chair of the MIT Sloan CIO Symposium, lays out the big idea of the 2022 conference and explains how the event itself reflects its relevance. Continue Reading
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News
12 May 2022
MIT Sloan innovation startups pursue AI at scale
Modzy and Snowplow are among the early-stage companies aiming to move AI from science project to enterprise asset. Success will let businesses reap the benefits of the technology. Continue Reading
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Tip
10 May 2022
4 types of information technology cultures explained
How the CEO and other top leadership view the IT department has a major impact on how CIOs should make their business cases for new technology. Continue Reading
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News
04 May 2022
Cal Poly Pomona pursues digital student experience
The public university's digital experience initiative, which builds upon its use of ServiceNow, aims to help students focus on their education rather than administrative tasks. Continue Reading
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Answer
04 May 2022
How will VR collaboration transform meetings?
It may be too soon for virtual reality to play a role in how companies conduct business meetings, but it's not too early to understand its benefits. Continue Reading
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Feature
27 Apr 2022
Bolstered BPMN standard is core of new BPM+ ecosystem
BPMN, now part of the expansive BPM+ ecosystem, has been updated with new capabilities to handle complex business processes and the use of advanced technologies. Continue Reading
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Feature
22 Apr 2022
Top 7 metaverse tech strategy do's and don'ts
Technology and business leaders must be strategic when entering the new world of metaverse projects. Here are critical tips that help provide guidance. Continue Reading
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News
21 Apr 2022
Ukrainian company offers lesson in IT resilience
Keiki, a product development company, uses remote collaboration tools and cloud resources to continue operations and keep its educational apps in the hands of children. Continue Reading
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News
06 Apr 2022
Gartner IT spending forecast cites higher service prices
CIOs can expect a rate hike as service providers offer their employees more competitive salaries amid talent shortages, higher attrition and soaring utilization rates. Continue Reading
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Definition
05 Apr 2022
digital enterprise
A digital enterprise is an organization that uses technology as a competitive advantage in its internal and external operations. Continue Reading
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News
31 Mar 2022
Tech companies in Ukraine open economic front in Russian war
Developers and engineers serve as an economic bulwark in the country's battle for survival. The regional reshuffling of talent, meanwhile, could spell higher costs for IT buyers. Continue Reading
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News
23 Mar 2022
Metaverse platforms offer opportunity and risk for CIOs
Accenture's recent Technology Vision event underscored the transformational possibilities of virtual worlds, but also pointed to security and safety challenges. Continue Reading
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Feature
22 Mar 2022
The CIO's key role in environmental sustainability
With climate concerns growing by the day, technology leaders are critical to driving sustainability initiatives. Here's advice on getting those started and aligning with the business. Continue Reading
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News
22 Mar 2022
3 IT services partners win top projects awards
Computools, Mission and Vandis captured SearchITChannel's 2021 Top Projects Awards, which recognize innovation and business benefits in partner-customer engagements. Continue Reading
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Feature
15 Mar 2022
Digital transformation projects rekindle innovation, for now
IT leaders began the year with the wind at their backs, building on investments made during the pandemic and focusing anew on innovation. Can it last amid the fog of war? Continue Reading
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Feature
15 Mar 2022
The CIO's guide to understanding the metaverse
Metaverse definitions vary as do predictions on when it will arrive. But smart CIOs should familiarize themselves with the concept and ways it might affect their company. Continue Reading
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News
11 Mar 2022
Tech firms relocate Ukrainian developers
Companies tapping Ukrainian coding talent are working to relocate employees willing to move. Tech firms, in the longer term, may need to rethink resiliency plans due to the war. Continue Reading
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Feature
09 Mar 2022
5 ways to boost IT efficiency during the new normal
IT departments were overloaded with work before the pandemic, and since it started have been challenged to do more with less. Learn some potentially overlooked ways to support that. Continue Reading
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Feature
08 Mar 2022
Technology service providers enter a golden age
The good -- the digital transformation project is now a priority. The bad -- IT is short staffed, equipment is back-ordered and everyone is burnt out. Who will do the work? Continue Reading
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Definition
28 Feb 2022
risk assessment framework (RAF)
A risk assessment framework (RAF) is a strategy for prioritizing and sharing information about the security risks to an information technology (IT) infrastructure. Continue Reading
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Feature
25 Feb 2022
Enhancing the efficiency of remote team communication
Successful remote team communication requires thoughtfully examining how teams use collaboration tools and designing interactions that improve the efficiency of remote teams. Continue Reading
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Feature
25 Feb 2022
Remote communication best practices need mindful approach
Authors Matthew Skelton and Manuel Pais discuss how to apply the lessons from their 'Remote Teams Interactions Workbook' to develop remote communication best practices for teams. Continue Reading
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News
24 Feb 2022
Digital leaders open gap on digital laggards
A Boston Consulting Group report reveals that 30% of large enterprises are on the path to becoming 'digital incumbents' while the remainder risk falling behind. Continue Reading
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News
11 Feb 2022
Digital transformation acceleration drives cloud spend
Recent research points to a continuation of the enterprise IT projects -- many built on cloud technology -- that emerged in the second half of 2020; more IT channel news. Continue Reading
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Feature
10 Feb 2022
Sustainability in business practices: What IT should know
Bjoern Stengel, global sustainability research lead at IDC discusses the trends he's seeing in the use of sustainable tools and technologies and what leaders need to focus on. Continue Reading
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Feature
08 Feb 2022
Creating a more sustainable IT department
Technology leaders share some of the ways they're focused on lowering their carbon footprint and helping their companies advance sustainability goals. Continue Reading
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Tip
31 Jan 2022
Top 3 ways to overcome automation barriers
Understanding and addressing what can go wrong is an important step in any successful initiative, and that's especially true when it comes to automation efforts. Continue Reading
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Guest Post
31 Jan 2022
2022 predictions include more cloud offerings, more breaches
Service providers must stay abreast of the forces shaping the market. Dave Sobel revisits his 2021 predictions to assess how accurate they were and dives into predictions for 2022. Continue Reading
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Feature
28 Jan 2022
CIOs: Nominate your IT services partners for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that made a difference to your organization in 2021. Continue Reading
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Tip
26 Jan 2022
Learn 4 key types of enterprise automation technologies
Low-code, iPaaS, declarative automation and traditional scripting are all important methods of automating business processes. Learn how each can help. Continue Reading
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Definition
24 Jan 2022
Ethereum
Ethereum is an open source, distributed software platform based on blockchain technology. Continue Reading
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Tip
21 Jan 2022
Digital twinning use cases strengthen with AR, VR
More business leaders are realizing that digital twinning plus augmented reality and virtual reality helps them advance their digital transformation efforts. Take a look at how. Continue Reading
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Feature
21 Jan 2022
New book explores business benefits of immersive technology
Immersive technologies will transform business, with weighty consequences for the global economy. Learn what extended reality can do in this book excerpt by PwC's XR chief. Continue Reading
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News
20 Jan 2022
IT spending trends point to CIO innovation
Gartner's global forecast calls for a resumption of longer-term technology projects in 2022, with hyperautomation and AI on the anticipated IT agenda. Continue Reading
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Opinion
12 Jan 2022
Digitally mature companies drive innovation, IT spend
CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment. Continue Reading
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Tip
11 Jan 2022
How cloud content migration leads to digital transformation
Cloud migration became inevitable as organizations embraced remote work due to the COVID-19 pandemic. Learn how cloud migration can benefit digital transformation strategies. Continue Reading
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Feature
10 Jan 2022
Quickbase CIO talks low-code roadmap, MCF Tech acquisition
Quickbase CIO Deb Gildersleeve discusses the growing use of low-code platforms, its recent services acquisition, and what's on the company's roadmap for 2022. Continue Reading
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Feature
06 Jan 2022
CIOs can avoid tech hype with business-IT alignment
Falling prey to emerging tech hype can lead to failed projects, wasted dollars and worse. Here is a framework for viewing technology in the right way. Continue Reading
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Tip
29 Dec 2021
Considerations to make an IoT web app
Despite the popularity of mobile apps, organizations may opt for IoT web apps for their ease of use and capability of handling and processing a large amount of data. Continue Reading
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Tip
23 Dec 2021
5 steps to crafting a successful automation strategy
IT leaders who bypass strategy and go straight to selecting automation tools are courting failure. Here's how to move toward enterprise automation successfully. Continue Reading
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Definition
22 Dec 2021
BPEL (Business Process Execution Language)
BPEL (Business Process Execution Language) is an XML-based language that allows web services, APIs and human processes in a service-oriented architecture (SOA) to interconnect and share data in a business workflow. Continue Reading
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Tip
09 Dec 2021
How to build a better CIO-CMO relationship
Marketing and information technology are both critical to an organization's success. Here's important advice on how each department's top leaders can forge a strong partnership. Continue Reading
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Feature
06 Dec 2021
Agility and resiliency vital to digital-first business models
For enterprises transforming their business models, ServiceNow's Yoav Boaz explains how Disney and Peloton reinvented themselves and thrived during the COVID-19 pandemic. Continue Reading
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Feature
24 Nov 2021
Hyperautomation technology speeds digital transformation
To businesses plotting a digital transformation course, ServiceNow's Yoav Boaz says hyperautomation is instrumental in consolidating siloed processes and smoothing workflows. Continue Reading
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Feature
22 Nov 2021
6 steps to create a CIO-CEO strategic partnership
The pandemic pushed CIOs to the head of the C-suite table. Here's how they can keep that respect and power and create true partnership with their CEO. Continue Reading
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Feature
22 Nov 2021
How CIOs can improve employees' digital fluency quotient
Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company. Continue Reading
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Feature
16 Nov 2021
7 steps to a successful digital transformation journey
ServiceNow's Yoav Boaz defines evolutionary vs. revolutionary approaches to business modeling and proposes a step-by-step digital transformation roadmap for businesses to follow. Continue Reading
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Guest Post
15 Nov 2021
Business capabilities must define transformation efforts
Moving toward business and digital transformation depends on a clear understanding of business capabilities and how they should function in the future. Continue Reading
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Feature
11 Nov 2021
Why the CIO-CFO relationship is key to digital success
CIOs and CFOs haven't always gotten along. But with digital transformations now dominating budgets, business success depends on their ability to work together. Continue Reading
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Definition
29 Oct 2021
gap analysis
A gap analysis is a method of assessing the performance of a business unit to determine whether business requirements or objectives are being met and, if not, what steps should be taken to meet them. Continue Reading
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Tip
28 Oct 2021
Top 3 enterprise automation myths CIOs should know
Business automation offers organizations a number of potential benefits. But first, IT leaders should separate the facts from the myths. Continue Reading
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Guest Post
13 Oct 2021
How to harness the disruption of hyperautomation
Hyperautomation technologies will disrupt business and IT operations, but smart organizations can use them as fuel for successful transformation. Continue Reading
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Definition
05 Oct 2021
ebXML (Electronic Business XML)
EbXML (Electronic Business XML or e-business XML) is a project to use the Extensible Markup Language (XML) to standardize the secure exchange of business data. Continue Reading
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Guest Post
04 Oct 2021
3 hybrid work strategy tips CIOs and IT need now
Moving to a hybrid work model presents a number of challenges for companies. Here's how IT leaders can help overcome obstacles and support success. Continue Reading
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Guest Post
01 Oct 2021
Trials of pandemic-driven enterprise tech modernization
Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization. Continue Reading
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Definition
30 Sep 2021
XACML (Extensible Access Control Markup Language)
XACML (Extensible Access Control Markup Language) is an attribute-based access control policy language (ABAC) or XML-based language, designed to express security policies and access requests to information. Continue Reading
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Guest Post
08 Sep 2021
3 keys to transforming your business with hyperautomation
The advancement of hyperautomation allows businesses to dramatically change how they operate and their ultimate success, if they take the right approach. Continue Reading
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Guest Post
17 Aug 2021
How IT can enable long-term hybrid remote work
Hybrid work is here to stay. To keep employees happy and productive, CIOs should partner with stakeholders companywide to design a hybrid remote program suitable for the long term. Continue Reading
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Feature
30 Jul 2021
Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more. Continue Reading
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Guest Post
02 Jul 2021
The mirrored world: What are the benefits of digital twins?
Building digital twins is the first step on the path to the mirrored world for businesses. Leaders are bringing together data and intelligence, creating an agile, connected future. Continue Reading
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Feature
18 Jun 2021
9 digital experience monitoring vendors to watch
Demand for monitoring and managing digital experiences is growing. Knowing the vendors and products available to businesses will help leaders make the right choice. Continue Reading
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Tip
16 Jun 2021
4 tips for CIOs managing agile teams
By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started. Continue Reading
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Feature
09 Jun 2021
Navigating 7 digital experience monitoring challenges
Evaluating both customer and employee digital experience is increasingly valuable in the enterprise. Leaders will need to plan for the challenges that come with this new technology. Continue Reading
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Guest Post
28 May 2021
Technology is the easy part, it's the process of change that's hard
CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation. Continue Reading
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News
26 May 2021
Winning CIOs crack the code of business-IT alignment
The five finalists for the 2021 MIT Sloan CIO Leadership Award have hit upon a straightforward way to achieve business-IT alignment: Be the business. Continue Reading
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Feature
20 May 2021
What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM. Continue Reading
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Tip
19 May 2021
5 tips on how to build agile teams in the new workplace
As business leaders begin looking into ways to become more agile in the workplace, we're diving into how they can effectively create agile teams for any given project. Continue Reading
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Tip
18 May 2021
4 agile team best practices to follow in the enterprise
Agile teams can help businesses respond to change more quickly, which is crucial in today's digital age. According to experts, these are the best practices to follow. Continue Reading
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Report
17 May 2021
Ultimate guide to RPA (robotic process automation)
This comprehensive guide to robotic process automation explains what RPA is, where it's being deployed and how this disruptive technology is changing how work gets done. Continue Reading
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Guest Post
14 May 2021
Rethink IT performance management with a simplified, objective approach
Performance management can be daunting for IT organizations but it doesn't have to be. Here's how business execs can take on a more simplified, objective and effective approach. Continue Reading
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Feature
11 May 2021
What's the difference between RPA and IPA?
RPA and IPA can work in tandem to expand the scope of your process automation strategy. But first, it's important to understand their key differences. Continue Reading