Digital transformation
Digital transformation is a means of using digital technologies to innovate operations, products, services and processes and improve employee and customer experience. Here you can read news, guides and tips on how to lead digital transformation efforts. Learn how blockchain, AI, automation technologies and other tech fits into transformation projects.
Top Stories
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News
22 Mar 2023
Rockwell Automation manufacturer poll finds tech paralysis
Rockwell Automation's annual manufacturer survey found a third unable to choose technology and almost half struggling to achieve a return on investment on purchased technology. Continue Reading
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Feature
17 Mar 2023
10 key ESG and sustainability trends, ideas for companies
From consumers to employees to investors, more people are choosing companies that prioritize environmental, social and governance concerns. Here are 10 ESG trends that matter. Continue Reading
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Report
24 Jun 2022
The evolving CIO role: From IT operator to business strategist
This in-depth guide to the role of the CIO traces the job's evolution, explains what is required of the position today and why it has become so important to businesses. Continue Reading
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News
23 Jun 2022
Eli Lilly data strategy paves way for AI in drug discovery
Pharmaceutical giant Eli Lilly has embarked on an enterprise data initiative that paves the way for greater AI use. Read about the company's strategy. Continue Reading
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Feature
22 Jun 2022
4 ways businesses can use technology to fight inflation
As inflation rises, businesses have found ways to use tech -- including automation, IoT and digital deflation -- to fight higher prices and labor shortages. Continue Reading
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Feature
17 Jun 2022
CIOs share advice on leading through disruption
Discover how a focus on three areas -- cybersecurity, employee experience and proactive management -- can help CIOs plan for and better manage disruptions. Continue Reading
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Feature
15 Jun 2022
National Grid's CIDO reimagines operating models, IT strategy
In this Q&A, National Grid's CIDO Adriana Karaboutis gives a glimpse inside how her IT team operates and talks about finding a balance between legacy IT and emerging tech. Continue Reading
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Tip
14 Jun 2022
How to create a proof of concept with 6 free templates
What is a proof of concept and how does it help an organization? Here we dive into the importance of writing a POC and provide a list of free templates to help get you started. Continue Reading
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Tip
10 Jun 2022
15 tips for delivering a successful presentation to the board
What do you do when everyone thinks they're the smartest person in the room, and all of them are counting on you for answers? Here's how to give a presentation to the board. Continue Reading
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Feature
10 Jun 2022
The push is on to build the autonomous enterprise
The concept of an autonomous enterprise is becoming more real as enterprises combine technologies to automate all kinds of human work. Welcome to the 'Autonomous Revolution.' Continue Reading
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Feature
08 Jun 2022
Should your digital transformation include gamified apps?
Gamification means more than adding AI or video to apps, or even offering badges and prizes. See how behavioral psychology can engage, motivate and help your audience learn. Continue Reading
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Feature
08 Jun 2022
Liberty Mutual CIO tackles digital transformation complexity
Liberty Mutual's CIO discusses the difficulty of moving the global insurer to the cloud, shares why a focus on ethical AI is important and weighs in on workplace flexibility. Continue Reading
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Feature
03 Jun 2022
What is IT-business alignment and why is it important?
It's more important than ever that IT and the business operate from the same playbook. So why do so many organizations struggle to achieve IT-business alignment? Continue Reading
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Feature
31 May 2022
How IT leaders can drive digital innovation
More CEOs want their CIOs and CDOs to think strategically and help transform their organizations' products and services. Learn how some top IT leaders are tackling this challenge. Continue Reading
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Tip
26 May 2022
Key enterprise software-buying team roles, responsibilities
The enterprise software team has critical tasks to achieve for your organization's success. This guide explains each person's role and area of influence and offers tips for success. Continue Reading
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Tip
25 May 2022
Prepare for deepfake phishing attacks in the enterprise
Deepfake phishing has already cost at least one company $243,000. Learn how cybersecurity leaders can train users to recognize this emerging attack vector. Continue Reading
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Tip
24 May 2022
CIO career path: How to become a CIO
The career path to becoming a CIO has evolved as the role has become increasingly critical to business success. Find out how to become a CIO and what the job entails. Continue Reading
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News
20 May 2022
Ukrainian startup offers financial cloud, business advice
Fuel offers early-stage companies a mix of cloud-based financial products, working with domestic clients and diversifying into European and U.S. markets. Continue Reading
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Tip
20 May 2022
8 free IT strategic planning templates and examples for CIOs
As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver. Continue Reading
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News
17 May 2022
MIT-CIO event explores pandemic's effect on digital ecosystems
Allan Tate, executive chair of the MIT Sloan CIO Symposium, lays out the big idea of the 2022 conference and explains how the event itself reflects its relevance. Continue Reading
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Tip
13 May 2022
CIO vs. CTO: Key differences in roles and responsibilities
CIOs and CTOs both play a valuable role in a company's technology strategy, but their focus and responsibilities are different. Learn more. Continue Reading
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News
12 May 2022
MIT Sloan innovation startups pursue AI at scale
Modzy and Snowplow are among the early-stage companies aiming to move AI from science project to enterprise asset. Success will let businesses reap the benefits of the technology. Continue Reading
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Tip
10 May 2022
4 types of information technology cultures explained
How the CEO and other top leadership view the IT department has a major impact on how CIOs should make their business cases for new technology. Continue Reading
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News
04 May 2022
Cal Poly Pomona pursues digital student experience
The public university's digital experience initiative, which builds upon its use of ServiceNow, aims to help students focus on their education rather than administrative tasks. Continue Reading
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Answer
04 May 2022
How will VR collaboration transform meetings?
It may be too soon for virtual reality to play a role in how companies conduct business meetings, but it's not too early to understand its benefits. Continue Reading
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Tip
27 Apr 2022
9 top business process modeling techniques with examples
Business process modeling techniques and tools provide a visual representation critical to monitoring, improving and streamlining the flow of tasks along numerous processes. Continue Reading
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Tip
27 Apr 2022
How to develop a business process in 8 steps
Well-designed business processes help organizations achieve their goals faster, but they require planning and effort. Follow these steps to develop processes that deliver value. Continue Reading
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Tip
27 Apr 2022
6 top business process management benefits, advantages
Streamlined workflows, greater agility and scalability, tighter process controls, reduced risks, lower costs and better customer engagements are among the notable BPM benefits. Continue Reading
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Tip
27 Apr 2022
16 BPM best practices to ensure project success
A BPM approach to transformation enables companies to continuously improve and reinvent their business processes, injecting innovation as they go. Learn how to do it right. Continue Reading
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Tip
27 Apr 2022
How to set business goals, step by step
Setting business goals that are specific and come with deadlines keeps your company on track, employees motivated and everyone pulling in the same direction. Learn how to do it. Continue Reading
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Tip
27 Apr 2022
How to improve and optimize business processes, step by step
Hundreds of processes that form the lifeblood of business operations require constant monitoring, so the most vulnerable can be revitalized through a methodical series of actions. Continue Reading
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Tip
27 Apr 2022
RPA vs. BPM: How are they different?
Don't confuse RPA with BPM. These process-oriented initiatives are distinctly different yet highly complementary when planning, automating and improving key business operations. Continue Reading
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Tip
27 Apr 2022
6 trends shaping the future of BPM
BPM is evolving quickly as advanced automation, integration with software platforms and democratized tools extend its reach. Read about the future of BPM. Continue Reading
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Tip
27 Apr 2022
7 business process management challenges and how to fix them
On the road to a successful BPM initiative, missing C-level support, unclear goals, cultural change and poor testing environments are among the roadblocks that can be overcome. Continue Reading
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Feature
27 Apr 2022
Bolstered BPMN standard is core of new BPM+ ecosystem
BPMN, now part of the expansive BPM+ ecosystem, has been updated with new capabilities to handle complex business processes and the use of advanced technologies. Continue Reading
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Feature
22 Apr 2022
Top 7 metaverse tech strategy do's and don'ts
Technology and business leaders must be strategic when entering the new world of metaverse projects. Here are critical tips that help provide guidance. Continue Reading
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News
21 Apr 2022
Ukrainian company offers lesson in IT resilience
Keiki, a product development company, uses remote collaboration tools and cloud resources to continue operations and keep its educational apps in the hands of children. Continue Reading
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News
06 Apr 2022
Gartner IT spending forecast cites higher service prices
CIOs can expect a rate hike as service providers offer their employees more competitive salaries amid talent shortages, higher attrition and soaring utilization rates. Continue Reading
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News
31 Mar 2022
Tech companies in Ukraine open economic front in Russian war
Developers and engineers serve as an economic bulwark in the country's battle for survival. The regional reshuffling of talent, meanwhile, could spell higher costs for IT buyers. Continue Reading
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News
23 Mar 2022
Metaverse platforms offer opportunity and risk for CIOs
Accenture's recent Technology Vision event underscored the transformational possibilities of virtual worlds, but also pointed to security and safety challenges. Continue Reading
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Feature
22 Mar 2022
The CIO's key role in environmental sustainability
With climate concerns growing by the day, technology leaders are critical to driving sustainability initiatives. Here's advice on getting those started and aligning with the business. Continue Reading
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News
22 Mar 2022
3 IT services partners win top projects awards
Computools, Mission and Vandis captured SearchITChannel's 2021 Top Projects Awards, which recognize innovation and business benefits in partner-customer engagements. Continue Reading
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Feature
15 Mar 2022
Digital transformation projects rekindle innovation, for now
IT leaders began the year with the wind at their backs, building on investments made during the pandemic and focusing anew on innovation. Can it last amid the fog of war? Continue Reading
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Feature
15 Mar 2022
The CIO's guide to understanding the metaverse
Metaverse definitions vary as do predictions on when it will arrive. But smart CIOs should familiarize themselves with the concept and ways it might affect their company. Continue Reading
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News
11 Mar 2022
Tech firms relocate Ukrainian developers
Companies tapping Ukrainian coding talent are working to relocate employees willing to move. Tech firms, in the longer term, may need to rethink resiliency plans due to the war. Continue Reading
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Feature
09 Mar 2022
5 ways to boost IT efficiency during the new normal
IT departments were overloaded with work before the pandemic, and since it started have been challenged to do more with less. Learn some potentially overlooked ways to support that. Continue Reading
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Feature
08 Mar 2022
Technology service providers enter a golden age
The good -- the digital transformation project is now a priority. The bad -- IT is short staffed, equipment is back-ordered and everyone is burnt out. Who will do the work? Continue Reading
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Feature
25 Feb 2022
Enhancing the efficiency of remote team communication
Successful remote team communication requires thoughtfully examining how teams use collaboration tools and designing interactions that improve the efficiency of remote teams. Continue Reading
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Feature
25 Feb 2022
Remote communication best practices need mindful approach
Authors Matthew Skelton and Manuel Pais discuss how to apply the lessons from their 'Remote Teams Interactions Workbook' to develop remote communication best practices for teams. Continue Reading
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News
24 Feb 2022
Digital leaders open gap on digital laggards
A Boston Consulting Group report reveals that 30% of large enterprises are on the path to becoming 'digital incumbents' while the remainder risk falling behind. Continue Reading
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News
11 Feb 2022
Digital transformation acceleration drives cloud spend
Recent research points to a continuation of the enterprise IT projects -- many built on cloud technology -- that emerged in the second half of 2020; more IT channel news. Continue Reading
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Feature
10 Feb 2022
Sustainability in business practices: What IT should know
Bjoern Stengel, global sustainability research lead at IDC discusses the trends he's seeing in the use of sustainable tools and technologies and what leaders need to focus on. Continue Reading
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Feature
08 Feb 2022
Creating a more sustainable IT department
Technology leaders share some of the ways they're focused on lowering their carbon footprint and helping their companies advance sustainability goals. Continue Reading
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Tip
31 Jan 2022
Top 3 ways to overcome automation barriers
Understanding and addressing what can go wrong is an important step in any successful initiative, and that's especially true when it comes to automation efforts. Continue Reading
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Guest Post
31 Jan 2022
2022 predictions include more cloud offerings, more breaches
Service providers must stay abreast of the forces shaping the market. Dave Sobel revisits his 2021 predictions to assess how accurate they were and dives into predictions for 2022. Continue Reading
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Feature
28 Jan 2022
CIOs: Nominate your IT services partners for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that made a difference to your organization in 2021. Continue Reading
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Tip
26 Jan 2022
Learn 4 key types of enterprise automation technologies
Low-code, iPaaS, declarative automation and traditional scripting are all important methods of automating business processes. Learn how each can help. Continue Reading
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Feature
21 Jan 2022
New book explores business benefits of immersive technology
Immersive technologies will transform business, with weighty consequences for the global economy. Learn what extended reality can do in this book excerpt by PwC's XR chief. Continue Reading
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News
20 Jan 2022
IT spending trends point to CIO innovation
Gartner's global forecast calls for a resumption of longer-term technology projects in 2022, with hyperautomation and AI on the anticipated IT agenda. Continue Reading
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Opinion
12 Jan 2022
Digitally mature companies drive innovation, IT spend
CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment. Continue Reading
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Tip
11 Jan 2022
How cloud content migration leads to digital transformation
Cloud migration became inevitable as organizations embraced remote work due to the COVID-19 pandemic. Learn how cloud migration can benefit digital transformation strategies. Continue Reading
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Feature
10 Jan 2022
Quickbase CIO talks low-code roadmap, MCF Tech acquisition
Quickbase CIO Deb Gildersleeve discusses the growing use of low-code platforms, its recent services acquisition, and what's on the company's roadmap for 2022. Continue Reading
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Tip
10 Jan 2022
5 principles of the network change management process
Network change management includes five basic principles, including risk analysis and peer review. These best practices can help network teams limit failed network changes and outages. Continue Reading
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Feature
06 Jan 2022
CIOs can avoid tech hype with business-IT alignment
Falling prey to emerging tech hype can lead to failed projects, wasted dollars and worse. Here is a framework for viewing technology in the right way. Continue Reading
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Tip
05 Jan 2022
7 decentralized data storage networks compared
Set to change the distributed data storage market, decentralized storage offers organizations a promising alternative to centralized cloud storage. Continue Reading
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Tip
29 Dec 2021
Considerations to make an IoT web app
Despite the popularity of mobile apps, organizations may opt for IoT web apps for their ease of use and capability of handling and processing a large amount of data. Continue Reading
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Tip
23 Dec 2021
5 steps to crafting a successful automation strategy
IT leaders who bypass strategy and go straight to selecting automation tools are courting failure. Here's how to move toward enterprise automation successfully. Continue Reading
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Tip
22 Dec 2021
Cybersecurity asset management takes ITAM to the next level
Security pros need to focus on cybersecurity asset management for devices, services and the vendors that can help. Use our checklist to find out how and where to start. Continue Reading
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Tip
09 Dec 2021
How to build a better CIO-CMO relationship
Marketing and information technology are both critical to an organization's success. Here's important advice on how each department's top leaders can forge a strong partnership. Continue Reading
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Feature
06 Dec 2021
Agility and resiliency vital to digital-first business models
For enterprises transforming their business models, ServiceNow's Yoav Boaz explains how Disney and Peloton reinvented themselves and thrived during the COVID-19 pandemic. Continue Reading
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Feature
24 Nov 2021
Hyperautomation technology speeds digital transformation
To businesses plotting a digital transformation course, ServiceNow's Yoav Boaz says hyperautomation is instrumental in consolidating siloed processes and smoothing workflows. Continue Reading
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Feature
22 Nov 2021
6 steps to create a CIO-CEO strategic partnership
The pandemic pushed CIOs to the head of the C-suite table. Here's how they can keep that respect and power and create true partnership with their CEO. Continue Reading
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Feature
22 Nov 2021
How CIOs can improve employees' digital fluency quotient
Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company. Continue Reading
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Feature
16 Nov 2021
7 steps to a successful digital transformation journey
ServiceNow's Yoav Boaz defines evolutionary vs. revolutionary approaches to business modeling and proposes a step-by-step digital transformation roadmap for businesses to follow. Continue Reading
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Guest Post
15 Nov 2021
Business capabilities must define transformation efforts
Moving toward business and digital transformation depends on a clear understanding of business capabilities and how they should function in the future. Continue Reading
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Feature
11 Nov 2021
Why the CIO-CFO relationship is key to digital success
CIOs and CFOs haven't always gotten along. But with digital transformations now dominating budgets, business success depends on their ability to work together. Continue Reading
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Tip
28 Oct 2021
Top 3 enterprise automation myths CIOs should know
Business automation offers organizations a number of potential benefits. But first, IT leaders should separate the facts from the myths. Continue Reading
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Guest Post
13 Oct 2021
How to harness the disruption of hyperautomation
Hyperautomation technologies will disrupt business and IT operations, but smart organizations can use them as fuel for successful transformation. Continue Reading
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Tip
12 Oct 2021
What are the pros and cons of shadow IT?
As employees continue working remotely, the prevalence of shadow IT grows. This inevitability is forcing IT leaders to weigh the pros and cons of unsanctioned technology use. Continue Reading
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Guest Post
04 Oct 2021
3 hybrid work strategy tips CIOs and IT need now
Moving to a hybrid work model presents a number of challenges for companies. Here's how IT leaders can help overcome obstacles and support success. Continue Reading
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Guest Post
01 Oct 2021
Trials of pandemic-driven enterprise tech modernization
Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization. Continue Reading
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Guest Post
15 Sep 2021
3 enterprise uses for virtual reality
As enterprise adoption of virtual reality increases, CIOs are choosing the best ways to use the technology to gain a competitive edge. Here are three use cases to consider. Continue Reading
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Guest Post
08 Sep 2021
3 keys to transforming your business with hyperautomation
The advancement of hyperautomation allows businesses to dramatically change how they operate and their ultimate success, if they take the right approach. Continue Reading
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Guest Post
17 Aug 2021
How IT can enable long-term hybrid remote work
Hybrid work is here to stay. To keep employees happy and productive, CIOs should partner with stakeholders companywide to design a hybrid remote program suitable for the long term. Continue Reading
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Feature
30 Jul 2021
Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more. Continue Reading
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Guest Post
02 Jul 2021
The mirrored world: What are the benefits of digital twins?
Building digital twins is the first step on the path to the mirrored world for businesses. Leaders are bringing together data and intelligence, creating an agile, connected future. Continue Reading
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Feature
18 Jun 2021
9 digital experience monitoring vendors to watch
Demand for monitoring and managing digital experiences is growing. Knowing the vendors and products available to businesses will help leaders make the right choice. Continue Reading
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Tip
16 Jun 2021
4 tips for CIOs managing agile teams
By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started. Continue Reading
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Tip
11 Jun 2021
5 tips to successfully implement blockchain for businesses
Learning how to implement blockchain requires a clear understanding of the technology's decentralized ecosystem. Following these guidelines will help simplify your approach. Continue Reading
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Feature
09 Jun 2021
Navigating 7 digital experience monitoring challenges
Evaluating both customer and employee digital experience is increasingly valuable in the enterprise. Leaders will need to plan for the challenges that come with this new technology. Continue Reading
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Feature
04 Jun 2021
7 must-know blockchain trends
Blockchain-driven tokenization, identity management and decentralized finance are poised to transform business -- to say nothing of cryptocurrency's newfound credibility. Continue Reading
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Feature
02 Jun 2021
Top 10 benefits of blockchain technology for business
Blockchain's unique characteristics address many business issues. Here are 10 important benefits of blockchain and examples of the industries that are taking advantage of them. Continue Reading
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Tip
01 Jun 2021
Permissioned vs. permissionless blockchains: Key differences
Deciding whether people need permission to be on your blockchain network is just the first big architectural decision in deploying distributed ledger technologies. Continue Reading
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Tip
01 Jun 2021
8 blockchain security risks to weigh before adoption
Blockchain and smart contracts have their own unique vulnerabilities. But poor code testing, cryptographic keys and generic network attacks will get you, too. Continue Reading
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Guest Post
28 May 2021
Technology is the easy part, it's the process of change that's hard
CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation. Continue Reading
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Tip
27 May 2021
5 challenges with blockchain adoption and how to avoid them
Organizations tend to face the same hurdles when they try to implement blockchain. Knowing what they are could be the first big step to overcoming them on the road to success. Continue Reading
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News
26 May 2021
Winning CIOs crack the code of business-IT alignment
The five finalists for the 2021 MIT Sloan CIO Leadership Award have hit upon a straightforward way to achieve business-IT alignment: Be the business. Continue Reading
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Feature
25 May 2021
8 blockchain-as-a-service providers to have on your radar
You don't have to build your blockchain project from the ground up. These cloud-based service providers can provide the infrastructure, networking and development tools you need. Continue Reading
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Feature
25 May 2021
6 alternatives to blockchain for businesses to consider
Technologies like cloud storage and distributed databases provide some of blockchain's data-integrity and reliability advantages with fewer performance, efficiency and cost issues. Continue Reading
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Feature
20 May 2021
What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM. Continue Reading
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Tip
19 May 2021
5 tips on how to build agile teams in the new workplace
As business leaders begin looking into ways to become more agile in the workplace, we're diving into how they can effectively create agile teams for any given project. Continue Reading
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Tip
18 May 2021
4 agile team best practices to follow in the enterprise
Agile teams can help businesses respond to change more quickly, which is crucial in today's digital age. According to experts, these are the best practices to follow. Continue Reading