CIO strategy
Today's CIOs, CTOs, CDOs and other IT leaders must tackle constantly evolving challenges. Get critical news, guides and tips on how to excel in business and technology leadership. Topics include CIO strategy, business disruption, hybrid workforces, change management, cross-departmental collaboration, and how to lead projects related to metaverse, AI, and blockchain.
Top Stories
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Feature
01 Dec 2023
Top 10 business process management certifications for 2024
These BPM certifications can help you gain the specialized knowledge you need to perform your job better. Get all the details to help you advance your career. Continue Reading
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Tip
01 Dec 2023
RPA vs. BPM: How are they different?
Don't confuse RPA with BPM. These process-oriented initiatives are distinctly different but also highly complementary when planning, automating and improving business operations. Continue Reading
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News
29 Nov 2023
White House unveils plan to build supply chain resilience
New Biden administration actions for supply chains include a cross-governmental council, use of the Defense Production Act for essential medicines, and data sharing and analytics. Continue Reading
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Tip
28 Nov 2023
How AI is radically changing business process management
Deploying AI's discovery and automation capabilities in BPM powers advancements in front-office processes, process data analysis, business process mapping and process modeling. Continue Reading
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News
21 Nov 2023
Former OpenAI CEO gains strong legal backing with Microsoft
Should ousted OpenAI CEO Sam Altman be involved in any federal investigations going forward, he now has the legal backing of Microsoft as an employee. Continue Reading
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Tip
21 Nov 2023
BPO vs. BPM: What is the difference?
BPO and BPM both aim to improve business processes. One is a management approach to optimizing end-to-end processes. The other is a strategy used to improve specific processes. Continue Reading
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News
20 Nov 2023
Presidential candidate's AI chatbot fields policy questions
GOP presidential candidate Asa Hutchinson is using an AI chatbot to provide insight on his policy stances, a development that both impresses and worries tech and media experts. Continue Reading
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Podcast
20 Nov 2023
Diving into Wayfair's machine learning odyssey
From starting with using the technology to determine the best marketing mediums to using genAI tools internally, the online retail giant's AI experience has evolved. Continue Reading
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Feature
17 Nov 2023
2024 US election guide: Where candidates stand on tech
The next U.S. president will set the tone on issues such as AI regulation, data privacy and climate tech. Where do prominent candidates stand on such issues? We're keeping track. Continue Reading
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News
16 Nov 2023
Regulating digital industries might require a new U.S. agency
U.S. senators and industry experts are pushing for a new agency to regulate digital industries and tackle competition, privacy and content moderation concerns. Continue Reading
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News
16 Nov 2023
Cloud costs increase amid SaaS pricing hikes
CIOs face higher SaaS prices, with a new report pegging the inflation rate at 8.7%. The wider cloud segment saw a 3.2% inflation rate in October, according to U.S. government data. Continue Reading
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Feature
15 Nov 2023
The push is on to build the autonomous enterprise
The concept of an autonomous enterprise is becoming more real as enterprises combine technologies to automate all kinds of human work. Welcome to the 'Autonomous Revolution.' Continue Reading
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Feature
14 Nov 2023
Explaining labor shortages and how to overcome them
A labor shortage occurs when demand for workers exceeds supply, often leading to unfilled jobs, delayed services and potentially higher wages. Continue Reading
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Feature
14 Nov 2023
Enterprise IT shops more likely to buy GenAI than build it
GenAI power requirements, the cost of computing and storage, and the high salaries demanded by AI specialists make it unlikely enterprises will take a do-it-yourself approach. Continue Reading
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News
09 Nov 2023
As Congress mulls AI, Biden asks first for data privacy law
Congress could eventually run into a similar issue with AI as data privacy -- states passing a patchwork of laws that become difficult for businesses to comply with. Continue Reading
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News
08 Nov 2023
OpenAI's new versions of GPT target more enterprises
The vendor targets enterprises with new tools and products tailored to what businesses and developers need to incorporate generative AI, including better pricing. Continue Reading
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Feature
07 Nov 2023
How to modernize legacy applications
For many organizations, system upgrades mean investing time, money and resources. Discover how to modernize legacy applications with these critical tips. Continue Reading
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Podcast
06 Nov 2023
Tech industry reaction to Biden's AI executive order mixed
While it's the first extensive statement from the U.S. government on governing and promoting AI, it falls short of providing actionable steps to vendors. Continue Reading
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Tip
06 Nov 2023
What is a digital transformation strategy? Everything you need to know
A strong DX strategy details an organization's current state, its plans for the future and the actions to achieve those goals. Discover the key elements that should be included. Continue Reading
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News
03 Nov 2023
AI executive order does not fix need for federal regulation
The executive order on AI focuses on data privacy, defense and many other areas. While it's seen as comprehensive, many are looking for the U.S. to enact federal legislation. Continue Reading
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Feature
01 Nov 2023
The promise of quantum-powered AI
The application of quantum computing to AI has the potential to disrupt a diverse array of industries. Learn why that potential is so promising and how it could affect companies. Continue Reading
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News
31 Oct 2023
Senators defend new federal agency for tackling big tech
A federal agency with a specific focus on digital platforms will help address growing concerns around AI, data privacy and competition, two U.S. senators argue. Continue Reading
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Feature
31 Oct 2023
Top digital transformation trends and how to harness them
Amid ongoing economic uncertainty and the rapid advancements in AI, CIOs and IT leaders need to double down on five essential digital transformation strategies. Continue Reading
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News
30 Oct 2023
Biden EO aims to build foundation for AI legislation
The Biden administration is tasking federal agencies with making standards for AI systems development that could shape what legislation looks like at the state and federal level. Continue Reading
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Tip
30 Oct 2023
How AI impacts digital transformation
AI adoption is changing digital transformation as enterprises deploy the technology to improve customer experience, boost developer productivity and look for a competitive edge. Continue Reading
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News
27 Oct 2023
Lack of federal data privacy law seen hurting IT security
Without federal data privacy protections, businesses can freely amass vast amounts of consumer data, raising cybersecurity risks for both consumers and businesses. Continue Reading
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Feature
23 Oct 2023
A guide to sustainability certifications for professionals
From starter-level training to in-depth ESG reporting, explore more than 30 sustainability classes, credentials and certifications that working professionals can consider now. Continue Reading
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Tip
20 Oct 2023
11 reasons why digital transformations fail, explained by pros
Digital transformations continue to be challenging and are prone to failure. Learn about 11 fatal mistakes to avoid at all costs. Continue Reading
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Tip
20 Oct 2023
How digital transformation is changing customer experience
Digital transformation and customer experience go hand in hand as organizations look to provide self-service options, highly personalized experiences and easier ways to query data. Continue Reading
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Feature
20 Oct 2023
Generative AI's sustainability problems explained
Generative AI tools and LLMs such as ChatGPT have exploded onto the tech scene. Here's a look at what that costs the environment and how to decrease the negative impact. Continue Reading
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News
19 Oct 2023
Cloud inflation affects IT spending trends, GenAI not yet
Gartner's forecast points to rising cloud and services spend. Generative AI is yet to strongly influence IT budgets, but IBM and other providers gear up for growth. Continue Reading
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Tip
19 Oct 2023
Building a digital transformation team: 9 essential roles
Who needs to be on a digital transformation team? Metrigy's Robin Gareiss lists the key positions of an effective digital transformation team and why they're important. Continue Reading
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Feature
18 Oct 2023
Israel-Hamas war could affect tech industry in Middle East
U.S. businesses investing in the Middle East should engage in contingency planning if the Israel-Hamas war leads to the involvement of nearby regions. Continue Reading
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News
13 Oct 2023
U.S. climate policy implementation will be put to the test
Permitting, China's clean energy tech manufacturing and workforce are some of the challenges facing implementation of the U.S.'s first climate policy, the Inflation Reduction Act. Continue Reading
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Tip
12 Oct 2023
12 digital transformation tips and best practices
Successful digital transformation requires agility, speed, cost optimization, technical innovation and cultural change. C-suite commitment and employee buy-in are also critical. Continue Reading
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Tip
12 Oct 2023
Value chain vs. value stream: What are the differences?
Understanding value chains vs. value streams can be difficult, but both approaches can help companies improve their operations and customer service. Learn more. Continue Reading
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News
11 Oct 2023
Google breakup unlikely in event of guilty verdict
Google is going through an antitrust trial in which a guilty verdict could result in remedies to fix the illegal behavior. But it's unlikely that Google would face a breakup. Continue Reading
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News
10 Oct 2023
3 things to know about California's new climate laws
Businesses have three years to prepare for California's new climate laws, which will require carbon emission and climate risk reporting. Continue Reading
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News
06 Oct 2023
Walmart works on carbon emissions, prepares for new rules
Walmart is working on its carbon emissions reduction goals as the EU, U.S. and states like California advance carbon emission and climate risk reporting rules. Continue Reading
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News
05 Oct 2023
U.S. antitrust law enforcers defend actions, lawsuits
The FTC and DOJ, which enforce U.S. antitrust law, are focused on reining in big tech through antitrust lawsuits and revising merger guidelines for modern businesses. Continue Reading
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Feature
05 Oct 2023
Is quantum computing overhyped?
Quantum computing may be coming to the enterprise. Here's what to understand about the benefits it promises, the risks it poses and how to prepare. Continue Reading
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News
04 Oct 2023
Capital One study: Businesses battle with self-service data
Technical, cultural and financial issues hinder organizations from enacting self-service data strategies that include business users as well as data specialists Continue Reading
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Feature
02 Oct 2023
Generative AI in the enterprise raises questions for CIOs
Technology and business leaders are exploring pivotal issues surrounding adoption strategy, architecture and the IT organization's management responsibilities. Continue Reading
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News
26 Sep 2023
U.S. antitrust case against Amazon not a clear win
The FTC is looking to make an antitrust case against Amazon for using anticompetitive strategies to harm both sellers and shoppers on its platform. Continue Reading
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Infographic
19 Sep 2023
Elon Musk businesses at a glance
Elon Musk is an entrepreneur with his hands and investments in several businesses. He has helped shape several industries including AI and space travel with his leadership. Continue Reading
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News
19 Sep 2023
U.S. government shutdown would crush CHIPS Act momentum
A U.S. government shutdown would significantly impact implementation of the CHIPS and Science Act of 2022 as federal workers would be forced to stay home from work. Continue Reading
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Guest Post
18 Sep 2023
Why cloud governance is shifting to business stakeholders
Balancing value creation with innovation is a constant challenge for organizations. Here's what to consider when evaluating the long-term business value of cloud governance. Continue Reading
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Feature
18 Sep 2023
What is the metaverse? An explanation and in-depth guide
The metaverse is described as the inevitable evolution of the internet. But what exactly is the metaverse, and what will it become? Learn what businesses need to know now. Continue Reading
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Feature
15 Sep 2023
Walmart AI: Retailer taps employees to find GenAI use cases
The Walmart generative AI approach includes learning from its employee-users and soliciting their feedback to discover key applications and refine the technology. Continue Reading
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Feature
15 Sep 2023
Is the metaverse bad for the environment? Exploring a VR world
While the metaverse has negative impacts on the environment, some believe it can also aid in sustainability efforts. Take a look at these complex issues. Continue Reading
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News
15 Sep 2023
DOJ faces hurdles in antitrust battle with Google
The Dept. of Justice will need to overcome several hurdles to prove Google's alleged anticompetitive conduct in the online search market. Continue Reading
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Tip
14 Sep 2023
How CIOs can build cybersecurity teamwork across leadership
Cross-departmental relationships are key to long-term business success. Discover why CIOs must focus on teamwork with these three C-suite roles for highly effective cybersecurity. Continue Reading
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Feature
14 Sep 2023
Are NFTs bad for the environment? Carbon, energy and more
Like blockchain, NFTs have a negative reputation when it comes to the environment. Learn why and whether that negative impact has changed in the last few years. Continue Reading
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News
13 Sep 2023
AI regulation talks heat up among U.S. policymakers
As Congress grows more concerned about the risks of AI, regulation is becoming a hot topic among policymakers. Continue Reading
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Feature
13 Sep 2023
Top 10 benefits of blockchain for business
Blockchain's unique characteristics address many business issues. Here are 10 important benefits of blockchain and examples of the industries taking advantage of them. Continue Reading
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Podcast
12 Sep 2023
Overcoming employee burnout: Leadership in the digital age
Break free of the burnout cycle by addressing overwork, prioritizing recovery and fueling teams with the motivation to thrive in the age of digital, sustainable transformation. Continue Reading
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Guest Post
11 Sep 2023
4 tips to avoid greenwashing with authentic commitment
Greenwashing can undermine an organization's reputation, but practicing sustainability makes all the difference. Learn how to avoid the label with these actionable tips. Continue Reading
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News
11 Sep 2023
2024 election to shape U.S. climate policy's fate
GOP candidates like Vivek Ramaswamy and Donald Trump have taken stances against climate change, while others like Nikki Haley support certain measures to address climate issues. Continue Reading
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Feature
08 Sep 2023
7 ways to prevent tech buyer's remorse
Tech buyer's remorse is on the rise due to factors such as lack of research, poor vendor communication and impulse buying. Explore seven tips to avoid tech buyer's remorse. Continue Reading
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Opinion
07 Sep 2023
Google antitrust case could explore unknown threats
In 1998, Microsoft's antitrust defense claimed that the tech industry's dynamism prevented monopoly control. Google could try something similar when its case begins next week. Continue Reading
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Quiz
06 Sep 2023
10 blockchain quiz questions: Test your understanding
IT leaders are increasingly faced with learning how to implement blockchain in their organizations. Use this blockchain quiz to test your knowledge. Continue Reading
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Feature
05 Sep 2023
Sales vs. account management: What's the difference?
Sales and account management teams work together to increase revenue. However, these roles have different goals, responsibilities, skills and relationship timeframes. Continue Reading
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News
31 Aug 2023
Schumer's AI policy objectives prioritize innovation
The SAFE Innovation Framework proposed by Sen. Chuck Schumer names explainability, accountability and innovation as some of the top policy objectives for AI in the U.S. Continue Reading
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Feature
31 Aug 2023
Generative AI in business: Fast uptake, earmarked funding
More than half of IT and business decision-makers said they have generative AI on the near-term adoption track, according to a report from TechTarget's Enterprise Strategy Group. Continue Reading
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News
25 Aug 2023
Federal agencies make moves on CHIPS Act funding
Agencies across the federal government are responsible for doling out CHIPS Act funding over the next several years to support tech innovation and workforce development. Continue Reading
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Feature
24 Aug 2023
What to know about ESG data across ERP, enterprise systems
No single enterprise systems holds the key to ESG reporting. Instead, data is spread across ERP and other software systems. Here's what IT and sustainability leaders should know. Continue Reading
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News
22 Aug 2023
Opportunities, challenges of ServiceNow generative AI plan
The vendor said that while it is creating its own LLM models, it's not interested in winning the LLM war. Instead, it wants its customers to use the models for specific use cases. Continue Reading
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News
21 Aug 2023
Talent issues grow as chipmakers pursue CHIPS Act money
The CHIPS and Science Act of 2022 allots money to expand education in semiconductor training. But talent is already falling short of planned chip facilities. Continue Reading
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Opinion
21 Aug 2023
HPE advances ambitious sustainability goals
From an accelerated net-zero goal to an enhanced portfolio of sustainable IT offerings, HPE shares updates from the company's latest Living Progress report. Continue Reading
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Feature
18 Aug 2023
Sustainability partnership: How CSOs and CIOs can team up
Learn how sustainability leaders and IT leaders can partner for ESG success by collaborating on tech selection, prioritizing the right data and allowing for tension. Continue Reading
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Feature
15 Aug 2023
ISO 31000 vs. COSO: Comparing risk management standards
ISO 31000 and the COSO ERM framework are the two most popular risk management standards. Here's what they include and some of their similarities and differences. Continue Reading
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News
14 Aug 2023
Cloud costs continue to rise among IT commodities
CIOs can expect higher cloud costs as the U.S. government's wholesale inflation index hits its highest rating for the technology category that includes this IT model. Continue Reading
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News
11 Aug 2023
Biden order will force companies to weigh China investments
Companies are facing a new executive order and potentially congressional action restricting outbound investments in technologies such as quantum computing and AI in China. Continue Reading
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News
10 Aug 2023
AI copyright lawsuits are a warning to business users
OpenAI is facing copyright lawsuits raising questions such as whether AI model creators need permission before using copyrighted data, like author's books, to train models. Continue Reading
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News
07 Aug 2023
EU's antitrust probe into Microsoft comes too late
The EU's history of conduct over structural remedies to allay competition concerns means its Microsoft probe likely won't result in a substantial impact on the company. Continue Reading
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News
03 Aug 2023
White House receives feedback on national AI priorities
The White House plans to use public input on national priorities for AI to guide its adoption of a broad, comprehensive national AI strategy focused on AI's risks and benefits. Continue Reading
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Feature
02 Aug 2023
4 sustainability ideas for hybrid offices
Sustainability ideas for hybrid offices include examining heating and cooling practices and encouraging carpooling. Learn more ideas HR leaders can implement. Continue Reading
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Guest Post
02 Aug 2023
5 ways tech leaders can power environmental sustainability
As organizations prioritize environmental sustainability, technology leaders have the opportunity to help support success. Here are five steps that help. Continue Reading
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Feature
27 Jul 2023
Experts talk impact, challenges of AI and emerging tech
Companies must consider many risks as AI and other emerging technologies evolve at a rapid pace. In this interview excerpt, experts discuss the societal and environmental effects. Continue Reading
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Feature
26 Jul 2023
10 tips for a successful sustainability journey
Sustainability isn't a one-and-done endeavor but rather a journey your organization will need to prioritize going forward. Here's how to create success. Continue Reading
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News
26 Jul 2023
U.S. senators sharpen focus on AI regulations
Licensing AI systems, creating a federal AI agency, and establishing third-party testing and auditing regimes are just some of the AI regulation ideas U.S. senators are pursuing. Continue Reading
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News
25 Jul 2023
EU CSRD could raise bar on quality of ESG data
The European Union's new ESG reporting framework looks beyond environmental data across social and corporate governance metrics, according to one analyst. Continue Reading
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Tip
25 Jul 2023
How and why businesses should develop a ChatGPT policy
ChatGPT-like tools have enterprise potential, but also pose risks such as data leaks and costly errors. Establish guardrails to prevent inappropriate use while maximizing benefits. Continue Reading
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Feature
24 Jul 2023
7 green office ideas businesses can explore
Customers, employees and other stakeholders are demanding that businesses become more sustainable. Here are some ideas companies may be overlooking. Continue Reading
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News
21 Jul 2023
Lack of agreement on AI rules in U.S., EU gives China a leg up
While the EU and China have proposed AI rules, the U.S. is continuing a hands-off regulatory approach, which could affect its role in helping set the rules of the AI road. Continue Reading
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News
20 Jul 2023
U.S. walks line between diplomacy, security with China
Amid talks of further export controls placed on China, administration officials reiterated President Biden's desire for communication and building U.S.-China relations. Continue Reading
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News
19 Jul 2023
Tensions rise with EU over Digital Markets Act, tech policies
Congress members want the Biden administration to confront the EU about technology policies targeting U.S. businesses. Continue Reading
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Feature
19 Jul 2023
Leaders are learners: 8 training programs for professionals
Leadership skills must be developed in a changing business world. Courses and programs help leaders adapt, learn and inspire teams, as problem-solving has no universal solution. Continue Reading
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Feature
18 Jul 2023
IT hiring picks up amid ongoing economic concerns
TechTarget's 2023 salary and careers survey shows most organizations are hiring for selected IT skills, making progress on DEI initiatives and offering workplace flexibility. Continue Reading
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News
17 Jul 2023
Businesses caught in the crosshairs amid U.S., China tensions
As the U.S. and China continue to target each other with restrictive export controls, businesses are caught in the middle of an increasingly tense conflict. Continue Reading
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News
13 Jul 2023
Storage, server prices drop as inflation eases
Server and storage prices declined in June, reflecting cooling inflation, but companies remain intent on containing costs and optimization. Continue Reading
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Feature
13 Jul 2023
4 sustainability leaders reveal career path, challenges, goals
There's a demand for companies to create dedicated sustainability roles. Here are key insights and advice from four sustainability leaders on how to succeed in this career path. Continue Reading
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News
12 Jul 2023
Commercial space industry opportunities set to take off
As NASA sets its sights on the next lunar landing and long-duration space flights, commercial companies are rising to meet the growing opportunities in outer space. Continue Reading
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Feature
12 Jul 2023
The negative impact of technical debt
Adding features on top of poorly written code is a recipe for a bad reputation and a compromised user experience. Here's a look at 12 negative effects of technical debt. Continue Reading
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Tip
11 Jul 2023
9 ERP KPIs for post-implementation success
Project leaders can ensure ERP system success by deciding on useful metrics ahead of time. Consider these 9 ERP KPIs to help measure post-implementation success. Continue Reading
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News
10 Jul 2023
U.S. concern about generative AI risks prompts NIST study
A new working group at the National Institute of Standards and Technology will build on the NIST AI Risk Management Framework to address generative AI. Continue Reading
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Feature
07 Jul 2023
Pros and cons of cryptocurrency
Cryptocurrency benefits include decentralization, lower transaction fees and inflation protection. But it also comes with some challenges. Continue Reading
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Podcast
07 Jul 2023
Impact data powers sustainability strategies for digital age
Unlock new growth potential and sustainability with impact data. Learn more in this podcast. Continue Reading
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Feature
06 Jul 2023
Today's blockchain use cases and industry applications
Though not yet a mature technology, blockchain is gaining ground as a sound and generally secure method for conducting myriad transactions in numerous applications and industries. Continue Reading
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Feature
05 Jul 2023
Replacing vs. maintaining legacy systems
Understanding issues such as which systems hinder organizational performance can help IT leaders decide which legacy systems to replace and which to maintain. Continue Reading
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Feature
30 Jun 2023
Tech integration partnerships can help boost IT productivity
Enterprise Strategy Group's Doug Cahill discusses survey results that show using integrated technologies from multiple vendors can free up IT teams for strategic projects. Continue Reading
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Feature
20 Jun 2023
Customer success vs. account management: How do they differ?
Customer success and account management strategies help organizations grow in different ways. Customer success focuses on loyalty, while account management focuses on revenue. Continue Reading